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C

BetHorizon Review

Last Updated 08/22/20
country-accepted-icon US Sports Bettors Accepted
2 /5
Bonus
2 /5
25% Free Bet
Terms and conditions apply
2 /5
Deposit Options
2 /5
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Info

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Country Restriction

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Languages

English

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Location

San Jose, Costa Rica

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Contact

Telephone:
1-800-486-7740
Email:
customerservice@bethorizon.com

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Date Established

Since:
2000

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Customer Service

Live Chat:
No
Service Hours:
Bets accepted 24/7

BetHorizon News

BetHorizon Payout Complaint update & new issue reported

The BetHorizon Sportsbook (SBR rating C) player who posted on the Sportsbook & Industry forum has confirmed that his payout has been sent. Sportsbook Review phoned BetHorizon management to discuss the complaint and had been advised the user has since been paid through cheque. A second complaint involving $500 owed to complete a payment plan is pending.

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BetHorizon undergoing software change

BetHorizon (SBR rating B) is in the process of being upgraded to DGS betting software.

Online sportsbook news video update


San Jose, Costa Rica — SBRtv’s Judie Russell recaps the week’s sportsbook news updates. | Sportsbook news transcript

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Heritage Sports acquires BetHorizon sportsbook

SBR update 6/2/2015 – BetHorizon, which maintained separate management, split from the Heritage Sports group over three years ago. The sportsbook has no affiliation with Heritage Sports of any kind.

BetHorizon (SBR rating C+) has been acquired by Heritage Sports (SBR rating B+).

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BetHorizon player receives balance


A BetHorizon (SBR rating C+) player has confirmed receiving his balance. The player had been attempting to withdraw £1,000 since March 1st, 2011. BetHorizon conceded that there are problems paying players via Moneybookers depending on the time of year. | BetHorizon comment to player

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BetHorizon player sent payment


The BetHorizon (SBR rating C+) player from SBR’s report on April 22nd has been sent a $3,000 payment. BetHorizon advised SBR that that their bank wire has been completed to the player. | BetHorizon complaint

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BetHorizon payout complaint


Update: Following SBR’s latest inquiry, BetHorizon management states that the player will be paid out the remainder of his balance via bank wire.

BetHorizon (SBR rating C+) slow-pay update. On December 30th, SBR reported that a BetHorizon player requested a $5,000 withdrawal in late November of 2010. On January 3rd, SBR confirmed that the player received a $2,000 payment from BetHorizon. The remaining $3,000 has yet to been paid.

The player claims that BetHorizon promised to send additional payouts via money order, but has not yet done so. SBR is following up on this complaint. BetHorizon has been lowered from B- to C+.

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BetHorizon reinstates player's account


BetHorizon (SBR rating B-) tells SBR that they have decided to reinstate the player’s account from the sportsbook dispute reported on March 21st. SBR reported that a BetHorizon player had his balance of $2,015 voided after he failed to submit his credit card paperwork within 48 hours of his deposit. BetHorizon has conceded the need to update the rule to be more practical. SBR considers the dispute closed. | BetHorizon statement

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BetHorizon voids players winning account


A BetHorizon (SBR rating B-) player tells SBR that his account was voided after he did not submit his credit card paperwork within 48 hours of depositing. On Monday, March 14th the player signed up with BetHorizon and made a $350 deposit by credit card. The player increased his balance to $2,015.

BetHorizon disabled the player’s account stating that he was late in providing his credit card information and that his account would remain closed.  The player’s documents were provided to BetHorizon on Thursday, March 17th. SBR is investigating. | Full BetHorizon complaint

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BetHorizon player receives $2,000 payment


BetHorizon (SBR rating B-) update. On 12/30, SBR reported that a player requested a $5,000 payout one month ago and had yet to receive payment. On 1/1, the BetHorizon player confirmed receiving $2,000 toward his balance. SBR will update this report once the player is paid in full.

BetHorizon Review
C Last Updated
08/22/20
2 /5
Bonus
25% Free Bet
Terms and conditions apply
2 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) p2p-cashier-1