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C-

BetAtHome Review

Last Updated 08/23/20
country-not-accepted-icon US Sports Bettors Not Accepted
2 /5
Bonus
2 /5
€20 Free Bet
terms and conditions apply
2 /5
Deposit Options
2 /5
visa-cashier-1 Mastercard-logo 5(1) skrill-cashier-1

Info

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Country Restriction

Flag Denmark Denmark
Flag Portugal Portugal
Flag USA USA

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Languages

English
Dutch
Polish

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Location

Malta

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Contact

Telephone:
+356-2131-4833
Email:
service.en@bet-at-home.com

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Date Established

Since:
2006

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Customer Service

Live Chat:
Yes
Service Hours:
Bets accepted 24/7

BetAtHome News

BetAtHome Player Advised to Contact Malta Gaming Authority

A BetAtHome Sportsbook player has been advised to contact the Malta Gaming Authority (MGA). The player reported that his account has been suspended for a period of three months and he is unable to withdraw his balance of more than €1,200. BetAtHome holds a rating of C-.

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BetAtHome Player's Account Frozen

A BetAtHome Sportsbook player has filed a complaint. The player has claimed that both his deposit and winnings have been locked and are unable to be withdrawn. He has been wagering with the sports betting site for approximately six months. He started with a €200 deposit and increased his balance fourfold.

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BetAtHome Player's €4,110 Balance in Limbo

A BetAtHome (SBR rating C-) player has claimed that he is owed €4,110. The player is adamant that he has only ever operated one account with the sports betting site, but he has been accused of violating their terms and conditions. BetAtHome has declined to discuss such cases so the player has been instructed to pursue the matter with the Malta Gaming Authority.

Sportsbook Policy Discussion Underway at SBR Forum

SBR Forum members are currently discussing a new policy in place at a sports betting site where the wording has caused them a degree of angst. The sportsbook has updated its rulebook to read that players agree by signing up that they’ve not previously operated more than one account, and that they’ve never had an account locked or closed by any operator.

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BetAtHome Player Says His Account's Been Disabled 2 Weeks

A BetAtHome Sportsbook player has filed a complaint. The player has claimed that he successfully went through the Know Your Customer (KYC) process with the online sports betting site but his account has been locked for two weeks. He has not been provided any information from customer service on his situation.

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BetAtHome Player Has $8,000 Balance Confiscated

A BetAtHome Sportsbook (SBR rating C-) player has claimed that his account was banned by the sports betting site with over $8,000 remaining in his account. The player was sent a brief email explaining that the decision was made by the security department and would not be reversed. The player’s winnings were zeroed out.

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Update on BetAtHome Sportsbook Exiting Belarus Report

Since publishing a report Monday that BetAtHome Sportsbook (SBR rating C-) exited the Belarus market, two more players have written SBR detailing that they’ve yet to receive their closing balances from the online sportsbook. SBR asked for comment from BetAtHome to confirm the decision and ask for an update on the player’s specific complaint.

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Report: BetAtHome Sportsbook Closes Belarus Accounts

A BetAtHome Sportsbook (SBR rating C-) player has claimed that as of today the sports betting site has closed all accounts from players based in Belarus. He has a present unpaid $4,500.98 balance and has stated that support is unwilling to pay out the balance through Skrill, which was his most recent deposit method.

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Sportsbook Rating Change: BetAtHome to C-

Online sportsbook BetAtHome has been lowered from C to C-. Players have submitted consistently poor feedback about the sportsbook customer service and its pattern of outright confiscating winnings from player accounts. Players with active complaints against BetAtHome should write the Malta Gaming Authority.

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BetAtHome Player Accuses Sportsbook of Bait and Switch Tactics

A BetAtHome Sportsbook (SBR rating C) player has filed a complaint. The player has accused the online sportsbook of bait and switch tactics whereby he deposited €100 specifically to receive a welcome bonus of €45, however, after fulfilling the deposit requirement the offer was pulled back by the online sportsbook.

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BetAtHome Review
C- Last Updated
08/23/20
2 /5
Bonus
€20 Free Bet
terms and conditions apply
2 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) skrill-cashier-1