Sportsbook news results for the search term: vipsports.eu
02.20.2012 (09:18 AM CST)
UPDATE: BTG Global management has addressed this dispute. BTG has clarified that the player's statement of having limits from $22-$82.50 is false. The player was limited after being profiled as a non-recreational bettor, and given the following limits: $200 for NBA straight, $100 ML & total, as well as $75 NCAAB straight, $50 ML & total. BTG states the player is 21% of the way through his current rollover, and is able to continue playing or accept a prorated portion of his bonus winnings.
A WagerUp (SBR rating C) player writes in with a bonus dispute. The player deposited $200 and received a 100% (30x RO) cash bonus. The player claims his first wager was a winning two-team parlay. The player also claims that WagerUp lowered his limits to $30 for parlays and between $22-$82.50 for straight bets. The player still must meet almost $9,500 in rollover with these revised limits. The player asks that he either receive a refund of his deposit + all winnings derived from the bonus, or that WagerUp restore reasonable account limits. SBR is following up on this sportsbook complaint.
WagerUp.eu is part of the BTG Global gaming family. BTG Global N.V. is licensed in Curacao and powers sportsbooks Dimeline (SBR rating C), VIP Sports.eu (SBR rating C), as well as SafariCasino and BetTheGlobe. WagerUp was assessed with an initial rating of C on February 11th, 2012.
02.11.2012 (02:29 PM CST)
WagerUp (SBR rating C) has been added to the SBR sportsbook ratings guide. WagerUp is part of the BTG Global gaming family. The sportsbook holds a gaming sub-license in Curacao and runs its marketing out of Canada. Management tells SBR that the sportsbook came online Thursday and targeted this weekend for a soft launch.
On November 3rd, 2011, SBR reported that VIPSports.eu (SBR rating C) was the latest licensee of the BTG Global group. VIPSports.eu is operated by a former manager of defunct, long-time industry bookmaker VIP Sports (SBR rating B-).
Players with feedback from playing with the BTG Global group are asked to write to SBR.
12.01.2011 (05:32 PM CST)
UPDATE: The player has been paid his balance. Management cites miscommunication for the confusion.
A VIPSports.eu (SBR rating C) player that deposited $500 and increased his balance to $1,390 claims that his winnings are not being honored. The player states that VIP has told him that his deposit would be refunded to his credit card. The player filed a dispute with SBR suggesting that he has no idea why he is not entitled to his winnings. SBR is following up on the account dispute with both the player and sportsbook.
Recent VIP Sports.eu news
On November 28th, SBR reported that a VIPSports.eu dispute was resolved. A player who had a $460 to win $400 hockey wager cancelled received credit for the wager he should have been able to make at his intended limits. The player also received credit for $35 in withdrawal fees which was docked by Moneybookers when VIP returned the player's balance. After learning that his wager was cancelled, the player grew upset with VIP and demanded that his account be closed. VIP credited the player's Moneybookers account a total of $95 to close out the sportsbook complaint.
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
help@sportsbookreview.com or by dialing 1-830-255-4677 during
normal business hours.
11.28.2011 (02:19 PM CST)
Earlier today SBR reported that a VIPSports.eu (SBR rating C) player had a wager cancelled because the wagering software did not properly enforce limits. The player entered a $460 to win $400 wager on an NHL game Saturday, November 26th. After realizing that the wager was cancelled, the player said he missed out on re-betting the game elsewhere. The player then requested that VIPSports.eu close his account and refund his deposit. The sportsbook obliged and refunded his deposit via Moneybookers, though a $35 fee was charged by the eWallet. SBR followed up with management to discuss both the wager cancellation and withdrawal fee.
Management told SBR that that a software glitch caused the player to be able to place a wager in excess of the limit for residents of his country. The error has since been identified and corrected. Despite his funds not being at risk—as the wager was cancelled prior to the game starting—the sportsbook will pay what he would have won at the intended limits ($60). That amount will be added on top of the $35 fee which the sportsbook says was charged by the eWallet processor unbeknownst to them. SBR considers this dispute closed.
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11.28.2011 (02:08 AM CST)
VIPsports.eu (SBR rating C), which runs on the BTG Gaming platform along with SafariCasino (SBR rating D+) and Dimeline (SBR rating C), canceled a players pending wager. The game had not yet started. VIP implied that their software did not or was not able to properly enforce limits. The player states that because of their error he missed out on his winning play. SBR will seek comment from management.
VIPsports.eu: "Your wager on the hockey wager was cancelled. It exceeded our hockey limits for your account level. Also this game was a steam play and if you are here to bet those wagers your account will be closed.
Management"
VIPSports.eu is run by a former
VIP Sports (SBR rating B-) manager in possession of a customer database. The copycat branding is an attempt to capitalize on VIP Sports' industry reputation. Another group of former VIP management and marketing personnel also launched a startup brand after the company closure—
GTBets.com (SBR rating C)—and are in possession of the original software, while VIPSports.eu is powered by the BTG Gaming software.
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
help@sportsbookreview.com or by dialing 1-830-255-4677 during
normal business hours.
11.16.2011 (06:35 PM CST)
VIPSports.eu (SBR rating C) is still making deceptive sales pitches to former clients of the now defunct VIP Sports (SBR rating B-) family. VIPSports.eu is distributing emails suggesting that it is the same as the terminated VIP Sports operation. It is important for players to realize that the original VIP Sports is not back - former marketing personnel are attempting to capitalize on the brand's name by releasing targeted emails to former VIP Sports and Nine.com (SBR rating B-) customers. VipSports.eu is hosted on a different wagering platform, in a different country, with different financial backing and ownership. Players should approach the new VIPSports.eu as an unknown quantity and proceed with caution as with all start-up sportsbook companies.
On November 3rd, 2011, SBR reported that VipSports.eu is the latest licensee of the Safari Casino Group. Safari provides VipSports.eu with wagering software, hosting and processors in exchange for a monthly royalty. Safari Casino Group is most known for powering Dimeline Sportsbook (SBR rating C), BetTheGlobe (SBR rating D+), and Safari Casino (SBR rating D+). | VIPSports.eu email to players
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11.03.2011 (04:37 PM CST)ClubVipCasino VIPSports.eu - SBR initiates rating coverage at C
11.03.2011 (04:37 PM CST)VIPSports.eu - SBR initiates rating coverage at C
11.03.2011 (03:41 PM CST)
VipSports.eu (SBR rating C) is the latest licensee of the Safari Casino Group. Safari powers VipSports.eu with wagering software, hosting and processors in exchange for a monthly royalty. VipSports.eu distributed thousands of emails Monday morning to former players of the now defunct VIP Sports (SBR rating B-). The VipSports.eu manager was formerly employed by VIP Sports and possesses an original database list of VIP customers. SBR interviewed the owner of the Safari Casino Group/BTG Gaming software company who confirmed powering the new brand.
It is important to note that the original VIP Sports.com went off-line without paying all players. VIP Sports closed its doors faster than seasonal account-holders could react to a notice to withdraw their funds. SBR has assisted those players in receiving payments from another start-up sportsbook with former VIP Sports personnel, GTbets.com (SBR rating C). SBR believes that a significant amount of VIP Sports players remain unpaid.
[quote]VIP Sports player: I am a long time, 7 year vipsports customer, was never told it was closing. I only make bets during college football season (American football) and just noticed today that my account was closed. I had a 700 USD in the account and would appreciate the money back. [/quote]
SBR advises players to steer clear of any VIP associated property.
VIPSports.eu players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
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