Sportsbook news results for the search term: towergaming
Noxwin Sportsbook (SBR rating D+) has joined the OddsMatrix platform. OddsMatrix is licensed by the Lotteries and Gaming Authority ("LGA") of Malta and holds license number LGA/CL2/497/2008 issued on 3 February 2009. OddsMatrix is most known for powering TowerGaming Sportsbook (SBR rating D+).
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On 10 February 2012, SBR reported
that TowerGaming (SBR rating D+) agreed to credit all winnings in the
confiscation disputes involving non-recreational players. TowerGaming
conceded mishandling the situation and vowed to immediately reinstate
winnings from players who had their winnings voided. Since publishing
this update, SBR has received three complaints from TowerGaming players
that claim to not have been credited back winnings. The players are owed
€571, €479, and €456. Each player's balance was debited, leaving only
the original deposit (€25).
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On January 20th, SBR reported that TowerGaming confiscated €381 in winnings from two players. TowerGaming voided the winnings and refunded the players' deposits by stating that its welcome bonus was intended only to be used by recreational bettors. Since publishing that report, an additional three complaints were filed by players that also had their winnings confiscated. A total of €3,395 was zeroed from five players by TowerGaming.
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A TowerGaming (SBR rating D+) player states that he requested payment of €527 on January 25th to Moneybookers. The player's withdrawal request was cancelled. The player states that on January 31st he requested payment again, and yet to receive his credit. Multiple emails to TowerGaming have went unanswered. SBR is following up on this sportsbook complaint.
On January 20th 2012, SBR reported that a TowerGaming player had winnings confiscated. TowerGaming confiscated €381 from a player on the grounds that the sportsbook's welcome bonus was intended for recreational sports bettors only. SBR is currently discussing this situation with TowerGaming management and will update this report.
TowerGaming players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
email@example.com or by dialing 1-830-255-4677 during
normal business hours.
Two unrelated TowerGaming (SBR rating D+) players claim that their winnings have been confiscated. Each player has a similar account of the sportsbook debiting their balances, allowing only for their deposits to be returned. TowerGaming stated that their welcome bonus was intended for recreational bettors only.
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GR88 (SBR rating D+) has been added to the sportsbook ratings guide.
GR88 is part of the Merge Gaming poker network. GR88's sportsbook application is powered by OddsMatrix. OddsMatrix is a white-label host that also supports TowerGaming, BoogieBet, BetCave, Bulldog777 and others. OddsMatrix was first covered by SBR in July of 2009; BetOnBet, which used OM's software, was a slow-pay sportsbook that went off-line without paying players. Oddsmatrix's COO stated that they were never in control of BetOnBet player funds. The Linx Media Group—who also went off-line—was reportedly responsible for BetOnBet's payment processing.
GR88's website displays a Kahnawake Gaming Commission emblem; deceptive as it is the Merge Gaming network which holds the license, not the GR88 gaming company. GR88 itself claims to be operated by Olympian Trading Limited, a company incorporated in Curacao.
SBR will speak with OddsMatrix management to confirm the extent of the business relationship with GR88.
31.07.2010 (02:04 PM CST)
TowerGaming - SBR initiates rating coverage at D+
TowerGaming (SBR rating D+) has been added to the sportsbook ratings guide.
TowerGaming is a licensee on the OddsMatrix platform. OddsMatrix fully supports TowerGaming; powering their software and holding player funds in reserve. The COO of OddsMatrix confirmed the business relationship in a letter to SBR.
Jesper Jensen, OddsMatrix COO: [quote]Our relationship to TowerGaming is very good and they have competent people to run the business. [/quote]
How the white-label platform controls player funds:
Jesper Jensen, OddsMatrix COO: [quote]As players are betting with OddsMatrix, we are in control of player funds residing in the sports book. If any of our licensees fails/dies, we are responsible to payout these players. This can only be done if the funds reside physically in the sports book balance. If funds are moved away, e.g. to main balance, poker- or casino balance, it is out of our control. As stated above, players are paid by OddsMatrix, but only if the licensee of OddsMatrix goes bankrupt. We are not doing day-to-day payment processing.[/quote]
The last Malta-based sportsbook to use the OddsMatrix platform was BetOnBet (SBR rating F). OddsMatrix claimed at the time that only software was provided to BetOnBet. BetOnBet's processing was reportedly done by the Linx Media Group. Both BetOnBet and the Linx Media Group have since went bankrupt. | Read full TowerGaming, OddsMatrix report
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