Superbook (SBR rating D-) has voided $515 in player winnings. On October 30th, a player funded Superbook (a member of the Jazette sportsbook family) for the first time with a $200 deposit via Moneybookers. A day later the player increased his balance to $715. On October 31st Superbook closed the account and refunded only the player's $200 deposit. Superbook management has stated that there was a high risk associated with the player. Superbook declined to disclose what the risk was but did state that it had nothing to do with the wagers submitted.
Our concern was not related to the wagers he submitted. I will not share the details as to what we believe was the high risk associated to this account or others. I have nothing further to discuss regarding this issue.
We have the right to refuse any account and it's unfortunate that we cannot always do that before they sign up, deposit and place a wager although we do our best to do so within 24 hours.