SBR review: Sterling

Alliance Sportsbook feedback wanted

Alliance Sportsbook is hosted on the same web server as sportsbook Sterling Sports, also known as WagePage.com. Alliance is targeting players with 100% deposit bonus offers, and claims to have ten years of industry inexperience. SBR will attempt to speak with management to discuss the book's past, as well as any association with Sterling Sports.

Players with feedback should write to help@sportsbookreview.com.

Totesport (SBR rating B-) pays player owed 125£ for 5 month old dispute

On January 29th, 2009 SBR reported that a player had wagered 125 Sterling on Wolverhampton +1 goals at a price of +433. Once the game concluded, Totesport informed the player the line was an "input error," or bad line, and reversed the spread, making his wager a loser. The player reports today that the 125£ lost on this wager was credited by Totesports to his bank account.

Totesport vs. Player: IBAS sides with sportsbook

Totesport vs. Player: IBAS finds in favor of sportsbook
On 1/29/2009  SBR reported on a player's ToteSport complaint. The sportsbook had changed the player's winning wager, making it a losing bet.[quote]Totesport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.[/quote]IBAS reviewed the dispute between the player and Totesport, and ruled in favor of Totesport. In its ruling, IBAS did not consider whether Totesport's rules allow it to alter the spread in a pending wager. IBAS states it is an independant third party organization servicing the UK gambling industry. IBAS stands for Independent Betting Adjudication Service. | IBAS Opinion
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ToteSport gives player losing bet he did not place

ToteSport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.

WorldBet (SBR rating D-) players submit 5th no-pay complaint in two months

The problem bookmaker has not responded to player complaints or SBR inquiries.

"Hi there, Ive recently requested a payout by moneybookers of roughly £1400 sterling. The money hasnt arrived and Ive sent numerous emails to Worldbet to try to get some idea of where the money is as its left the account. I have had no response whatsoever. I would appreciate any help or assistance you could offer on this matter as Im getting really stressed and worried about the payment. I only wish Id read your ratings before depositing there."

"I`ve found your site as I was trying to find more useful information about gambling. As I have now a problem with one of the bookies I`m contacting you....with the hope that you could help me. I have made a withdrawal from WORLDBET at the 12th of March. After that they`re not answering to my mails...they have no phone...nothing. And still the money-transfer is not placed."

"I have a little problem,and I don't know how I can resolve-it.It's about a bookmaker, worldbet.I have founded my account,and I win the first bet.Now,my account is "temporarly disabled",from 3 weeks ago.I send everyday a lot of mails,but all I receive is an automatic reply.I don't know for what my account is disabled. Now I write to you for ask you what can I do,because I think you know a way to resolve this.In my country,worldbet has a lot of customers,and a lot of them have problems.I think you can understand my mail;my english is poor,sorry."

Rating Change: Sterling

Sterling - Downgraded to the Black List - Slow pays

Rating Change: Sterling

Sterling - Downgraded to the Black List