Sportsbook Review

SBR review: Matchbook

 

Sportsbook Review Overall Rating: B+

Financial Rating: A+

Customer Service: A+

Software Rating: A

Bonus Rating: B+

Comments

Matchbook is one of the industry's leading betting exchange. Matchbook has been in operation since 2004. The company was acquired in February of 2011 by UK investors. Upon the acquisition, Matchbook immediately withdrew from the US market, citing the necessity to remove the brand from jurisdictions where Matchbook operations could be seen as non-compliant. Matchbook's new ownership paid all US players their balances and began focusing its resources on expanding their international slate and better serving punters abroad.

Matchbook offers multiple currencies to their customers, and has a multi-lingual platform in the works. Matchbook has continually enhanced the popular user interface that allows for seamless market offers. Matchbook operates on a commission based method where users are charged a small percentage of each bet played. If a customer posts an offer and another user matches it, 0.5% commission is charged, calculated on volume. If an offer is accepted, the user accepting is charged 1.0% commission, calculated on volume. The commission rates are applied to the win amount on successful wagers. For losing bets, it is applied to the lesser of the stake or potential win amount. The low commission rate essentially makes Matchbook a "reduced juice" sportsbook as it's referred to within the industry, with the exception of the fact that the betting exchange is solely peer-to-peer trading.

Matchbook has a robust mobile platform which is compatible with all of the latest smart phones, as well as a dedicated staff available for inquiries via email, live help, and telephone. Matchbook is a surging force in the betting exchange world, and only figures to get better.


SBR On-Site Inspection?

Coming soon.

Operation Overview

Country RestrictionsUSA and France
Hours of OperationOnline system accepts wagers 24/7, 365 days per year.
ManagementGeneral Manager: Matchbook Mike
Reload BonusMatchbook does not offer reload bonuses.
Special Promotions0% commission on all in-running soccer bets, valid through May 31st
Loyalty ProgramNo.
Most Common ComplaintTelephone support closes after the last game of the day EST.
Customer ServiceMatchbook offers customer service via email, telephone, and live chat.
Live ChatYes

Player Information

Min. Bet$2.00
Max. BetNo max.
Overnight LinesYes; markets are created daily.
OptionsPeer-to-peer trading.
Limit CollarsNo limits of any kind.
.10 bases line?Yes.
Parlay & Teaser PayoffMatchbook does not offer parlays or teasers.

Website Overview

Software ProviderProprietary.
Security Level of ServerSecure level III socket -128 bit encryption security with fire walls
Reliability of Site2004 - Fair
2005 - Fair

2006 - Great
2007 - Good
2008 - Good
2009 - Good
2010 - Excellent
2012 - Excellent

Transaction Polices

Currencies AcceptedUSD, AUD, EUR, GBP, CDN, HKD
Methods of Deposits
  • Moneybookers
  • Neteller
  • InstaDebit
  • Credit Card
  • Bank Wire
Cost of Deposits
  • Moneybookers
    Free
  • Neteller
    Free
  • InstaDebit
    Free
  • Credit Card
    Free
  • Bank Wire
    Free
Methods of Withdrawal
  • Moneybookers
  • Neteller
  • InstaDebit
Cost of Withdrawals
  • Moneybookers
    -No fees. $2,500 limit per transaction; $5,000 per 24 hours.
  • Neteller
    -No fees. $5,000 limit per day; $20,000 per week.
  • InstaDebit
    -No fees. $2,500 limit per transaction; $5,000 per 24 hours.

Location Facts

LocationAlderney
Date Established2004
Current LicenseMatchbook is licensed by the Alderney Gambling Control Commission (AGCC).
Physical AddressTriplebet Limited
Address: Inchalla, Le Val, Alderney, 3Y9 3UL
Company Registration Number: 1827
Phone NumbersCustomer service (open offer cancellations):
+44 203 627 0646
+353 21 601 9473
Hyper Link

Matchbook

Player ReviewsSubmit a Review