Sportsbook Review

SBR review: LegBet.com

 

Sportsbook Review Overall Rating: A+

Financial Rating: A+

Customer Service: A+

Software Rating: B+

Bonus Rating: B+

Comments

Legends sets itself apart from other sportsbooks with an emphasis on friendly and efficient customer service. While many sportsbooks answer the phone with the generic one word acknowledgement -- Sports -- the first thing a Legends client will hear is, "Hello, It's a great day at Legends! How can I help you?" At the first contact, the caller is made to feel as if he will receive individual attention from a clerk who has the time to answer any questions.

Speaking fluent English and being friendly isn't enough to land you a job at this Panama-based sportsbook. Each potential employee is required to pass a month-long course on taking bets and the sportsbook's wagering platform. Out of a class of 50 individuals, only ten may graduate to the wagering department as was the case in February 2006. Accounting and customer service agents are then hand picked from the wagering staff by management and a second training course is to follow. Legends services their players with a staff of over 150.

The large employee talent pool was only one of the reasonsLegends moved from Costa Rica to Panama in July of 2003. Panama's exceptional infrastructure has helped Legends make sure the possibility of website downtime is all but eliminated. Management tells SBR they "have back-ups for the back-ups" and the result is one of the most stable gaming sites online.

Legends is a great choice for the recreational gambler looking for a book he can rely on for quality and fairness, and demands payouts seven days a week.

SBR On-Site Inspection?

  • 2003
  • 2004
  • 2005
  • February

    2006
  • July December

    2007
  • April

    2008
  • March

    2009
  • March

    2010
  • August

    2011
  • February

    2012

Operation Overview

Country Restrictions
None
Hours of Operation
Internet & Phone Wagering: 24/7
Customer Service: 10:00 a.m. – 12:00 a.m. EST, 7 days a week
Banking: 9:00 a.m. - 11:00 p.m. EST, 7 days a week
- Payout requests taken until 6:00 pm EST
Management
  • Luke King - CEO
  • Joy - Customer Service Supervisors
  • Nicky - Customer Service Supervisors
  • New Account Bonuses
  • 20% bonus + 3-team parlay free play ($100 max win)
  • $300 deposit
  • 6x rollover (deposit + free play)
  • 20% Cash Bonus
  • 5x rollover on deposits up to $1,000
  • 7x rollover on deposits over $1,000
  • $500 maximum bonus 
  • Minimum deposit $200
  • Reload Bonus
  • 10% Cash Bonus
  • 5x rollover on deposits up to $1,000
  • 7x rollover on deposits over $1,000
  • $500 maximum bonus
  • Minimum deposit $200
  • Special Promotions
    • 40% Super Bowl cash bonus
      Minimum deposit $200, $500 bonus cap.
      Promotion code: Super Bowl
      Offer expires on February 2nd at 11:59PM ET.
    Loyalty Program
    No
    Promotions / Incentives
  • 107 juice on football wagers placed on Friday.
  • Free half-point when you place a straight wager on all NFL games posted on any given Sunday. Sides only, minimum bet $10, max bet $500, must wager same amount an all games and all bets must be placed in the same phone call, no internet wagers allowed.
  • Most Common Complaint
    Legends declines service to sharp bettors.
    Customer Service
    The high level of customer service is the book's biggest asset.
    Live ChatYes
    Languages
  • English
  • Spanish
  • Player Information

    Min. Bet$20 on-line, $20 by phone
    Max. BetAll new accounts begin with a probationary wager limit of $500 per play.  After 30 days of action, customers may request a wager limit increase.  Any changes made will be at the discretion of management.
    Reduced JuiceNone
    Overnight Lines
    For NFL and NCAA Football only.
    Options
  • If Bets
  • Reverse bets
  • Action points
  • Limit CollarsYes, limits will be cut for professional players.
    .10 bases line?No
    Best MLB LinesNo
    $0.10 MLB LinesNo
    Parlay & Teaser Payoff

    Teaser Payoffs:

      Football Basketball
    # of Teams 6 7 4 ½ 5 5 ½
    2-teaser 107/100 115/100 125/100 107/100 115/100 125/100
    3-teaser 100/180 100/160 100/140 100/180 100/160 100/140
    4-teaser 100/300 100/250 100/200 100/300 100/250 100/200
    5-teaser 100/450 100/400 100/350 100/450 100/400 100/350
    6-teaser 100/600 100/550 100/500 100/600 100/550 100/500
    7-teaser 100/800 100/700 100/600 100/800 100/700 100/600

    Note: These odds only apply for Internet users. Players may call customer service for payoff odds on teasers made by phone.

    Parlay Payoffs:

    Type Odds
    2-parlay 100/260
    3-parlay 100/600
    4-parlay 100/1100
    5-parlay 100/2200
    6-parlay 100/4000
    7-parlay 100/7500
    8-parlay 100/10000

    Note: These odds only apply for Internet users. Players may call customer service for payoff odds on parlays made by phone.

    Website Overview

    Software Provider
    BLR Technologies Bet Manager
    Security Level of Server
    RSA secured with 1024 bit key SSL encryption
    Website Performance
    • Today
    • Last 3 days: 100%
    • Las 30 days: 99.36%
    Reliability of SiteReliability of Site
    Betting Screens
    • Select Your Wager
    • Enter Amount to bet
    • Confirm your Wager
    • Pending Bets

    Transaction Polices

    Currencies AcceptedUS Dollars, GB Pounds Sterling, Euros, and CAD (Canadian) Dollars
    Methods of Deposits
    • Credit cards (VISA)
    • Western Union
    • Money Gram
    • Neteller (non-US customers)
    • Moneybookers (non-US customers)
    • Click2Pay
    • Ukash
    • Cashier's check
    Cost of Deposits
    Method Fees
    Credit cards no fees on Legends' side
    Western Union Fees covered for deposits of $200 or more
    Money Gram Fees covered for deposits of $200 or more
    Neteller Free
    Moneybookers Free
    Click2Pay Free
    Ukash Free
    Cashier's check via Fedex FedEx fee reimbursed with fax of FedEx receipt
    Methods of Withdrawal
    • Money Gram
    • Neteller (non-US customers)
    • Moneybookers (non-US customers)
    • cashier's check
    Cost of Withdrawals
    Method
    Money Transfer: fees range from $25-$146 depending on withdrawal amount
    Cashier Checks: one free per calendar month; $55 flat fee for additional
    Neteller & Moneybookers fees
    - 2% for withdrawals of $5-$1,499
    - $30 for withdrawals of $1,500 - $2,500
    - $60 for withdrawals of $2,501 - $5,000
    - $90 for withdrawals of $5,001 - $7,500
    - $120 for withdrawals of $7,501 - $10,000
    - Max transfer $10,000

    Location Facts

    Location
    Professional Internet Gaming Corp.
    Panama City, Republic of Panama
    Date Established
    1996
    Current License
    Licensed by the Gaming Control Board in Panama City, Panama
    Physical Address
    Albrook Fields
    Panama City, Panama
    Phone Numbers
    • Customer Service (US): 1-888-282-8989/1-800-246-9828 / 1-800-246-9828
    • Local & International: + 507-315-6210 / + 507-315-6210
    • Toll Free Fax: 1-800-848-3040
    Operation Pics
    Hyper Link

    LegBet.com

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