SBR review:  BetDSI.com

Sportsbook Review Overall Rating: A+

Financial Rating: A+

Customer Service: A-

Software Rating: A-

Bonus Rating: B+

Comments

BetDSI offers its players the security that comes with the financial backing from one of the industry's true powerhouses, as well as the technical resources and hosting available in the state-of-the-art Bookmaker building, while maintaining its own identity, independent lines and bonus structure.

This sportsbook excels by doing the little things and aims to prove to players that their VIP-level service can not be found elsewhere. DSI openly boasts about its immediate grading of wagers and 24/7 LiveChat and phone service. Whether it's betting on primetime football or a 3 AM tennis match taking place on the other side of the world, DSI will be available to assist.

DSI built a reputation as a generous sportsbook that puts a premium on quality service to all types of players. From the player who demands it all, including office pools, a poker room, horse wagering and skill games, to the larger player who needs a no-nonsense high-limit sportsbook, Diamond Sports strives to be the perfect choice.

 

SBR On-Site Inspection?

  • February October

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    2005
  • January March April August September November

    2006
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  • February July

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    2012

Operation Overview

Country Restrictions
None
Hours of Operation
Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year.
Management
  • Mickey - Director
  • A.Torres - Customer Service Manager
  • New Account Bonuses
  • 20% free play
  • 5x rollover
  • min deposit $100

  • Reload Bonus
  • 10% free play
  • 3x rollover
  • min deposit $100
  • max bonus $500
  • Special Promotions
  • Free sports pager on accounts with $1000 or more initial deposit
  • Loyalty Program
    Yes, Bet Point loyalty program
    - Points earned on every wager redeemable for free-play bonuses.
    Most Common Complaint
    Above average cost for transfers
    Customer Service
    Excellent. DSI clerks are trained by top level management.
    Live ChatYes
    Languages
  • English
  • Spanish
  • Vietnamese
  • Chinese
  • Player Information

    Min. Bet$5 on-line, $50 on phone
    Max. BetMLB, NFL and NHL money lines = $5,000
    NBA money lines = $3,000
    Reduced JuiceNone
    Overnight Lines
    Posted by 3:00 PM (Eastern) on most sports
    Options
  • If Bets
  • Reverse bets
  • Action points
  • Online Withdrawal
  • Limit CollarsNo
    Best MLB LinesNo
    $0.10 MLB LinesNo
    Parlay & Teaser Payoff

    Teaser Payoffs:

    NOTE: Tie + Loss = Loss
    NOTE: Tie + Win = Push

    FOOTBALL TEASER

    # of Teams 6 pts 6½ pts 7 pts 7½ pts 8 pts 8½ pts 9 pts
    2 -110 -120 -130 -140 -150 -160 -170
    3 +180 +160 +150 +140 +130 +120 +100
    4 +300 +250 +200 +150 +140 +130 +120
    5 +450 +400 +350 +300 +250 +200 +150
    6 +600 +550 +500 +400 +300 +250 +200
    7 +800 +700 +600 +500 +400 +300 +250

    BASKETBALL TEASER

    # of Teams 4 pts 4½ pts 5 pts 5½ pts 6 pts 6½ pts 7 pts
    2 -110 -120 -130 -140 -150 -160 -170
    3 +180 +160 +150 +140 +130 +120 +110
    4 +300 +250 +200 +150 +140 +130 +140
    5 +450 +400 +350 +300 +250 +200 +150
    6 +600 +550 +500 +400 +300 +250 +200
    7 +800 +700 +600 +500 +400 +300 +250

    Parlay Payoffs:

    NOTE: Max parlay payout is $150,000 USD

    # of Props Payout Odds # of Props Payout Odds
    2 13 to 5 9 150 to 1
    3 6 to 1 10 300 to 1
    4 11 to 1 11 450 to 1
    5 20 to 1 12 600 to 1
    6 40 to 1 13 750 to 1
    7 70 to 1 14 900 to 1
    8 140 to 1 15 1500 to 1

    Website Overview

    Software Provider
    Digital Gaming - SBR software rating A
    Reliability of SiteReliability of Site

    Transaction Polices

    Currencies AcceptedUS Dollars, Canadian, Australian, Pounds Sterling, Euro, Danish Krone, Swedish Krona, & Norwegian Krone
    Methods of Deposits
    Method min max
    American Express min $100 max $500
    VISA min $100 max $500
    MasterCard min $100 max $500
    Diners Club min $100 max $500
    JCB min $100 max $500
    iPoint min $100 max $500
    Person-to-Person (WU) min $100 max $2450
    Person-to-Person (MG) min $100 max $1800
    PIC-Club min $100 max $1000
    Neteller min $100 max $50000
    Moneybookers min $100 max $100000
    Click 2 Pay min $100 max $1000
    eWallet Xpress
    (residency restrictions apply)
    min $100 max $1000
    Speedcard Platinum Account min $100 max $1000
    ECO min $100 max $1000
    Click and Buy
    (residency restrictions apply)
    min $100 max $1000
    PaySafe Card
    (residency restrictions apply)
    min $100 max $1000
    Bank Wire min $100 -
    Bank draft via regular mail min $100 -
    Cost of Deposits
    Method Fees
    Person-to-Person Email or call cashier for details and instructions (1-877-223-8374)
    International money transfers Email or call cashier for details and instructions (1-877-223-8374)
    eWallet Express -
    Bank Wire Email or call cashier for details and instructions (1-877-223-8374)
    Bank Draft, Regular Mail Email or call cashier for details and instructions (1-877-223-8374)
    Credit Card No fees
    Methods of Withdrawal
    Method Procesing Time min max
    Person-to-Person Transaction Processing time 7-10 business days Min $10 Max $1,000
    Bank Draft via regular mail Processing time up to 30 days
    One payout per customer every seven days
    $50 min withdrawal $4,900 max withdrawal
    Neteller
    (Residency restrictions apply)
    - min $1 no max
    PIC-Club - min $100 max $2500
    Bank Draft via FedEx processing time 7-10 business days min $50 max $4900
    Moneybookers
    (Residency restrictions apply)
    processing time may take up to 7-10 business days min $1 no max
    Person-to-Person Intnatl money transfer processing time take up to 7-10 business min $50 max $1000
    Click 2 Pay
    (Residency restrictions apply)
    - min $25 max $1000
    ECO
    (Residency restrictions apply)
    processing time 7-10 business days min $25 max $1000
    Bank Wire processing up to 7-10 business days min $5000 no max
    Cost of Withdrawals
    Method
    Neteller
    -  fees start at $15 ($1-$500); $30 ($501-$2500); $60 ($2501-$5000); $75 ($5001-$8000)
    - one free payout on Friday for requests made before 3:00 p.m. (ET), max $2500
    Person-to-Person (WU)
    - fees according to withdrawal, max is $75
    Bank draft, regular mail
    - fees: $20 (up to $100); $30 ($101-$3000)
    PIC-Club
    - call 1-877-223-8374 for details
    Instant Check
    - flat fee $15
    Bank draft, FedEx
    - $50 per check
    Moneybookers
    - fees start at $15 ($1-$500); $30 ($501-$2500); $60 ($2501-$5000); $75 ($5001-$8000)
    - one free payout on Friday for requests made before 3:00 p.m. (ET), max $2500
    Person-to-Person (MG)
    - One free payout every 30 days on ammounts up to $1500
    - Call 1-877-223-8374 for details
    Click 2 Pay
    - fee is 3% of requested withdrawal
    BankWire
    - fee is (withdrawal x $0.005) + $55
    - min fee $65; max fee $300

    Location Facts

    Location
    San Jose, Costa Rica
    Date Established
    14 Years in Operation - Online Since 1998
    Current License
    Costa Rica does not offer sportsbook licenses
    Physical Address
    Diamond Sportsbook

    Building La Colmena
    75m West of Contraloria
    7th floor
    Sabana Sur, San Jose
    Costa Rica
    Phone Numbers
    • Customer Service: 1-877-223-8374, 1-800-264-4535
    • Wagering (US & Canada only): 1-800-965-0506
    Hyper Link

    BetDSI