Sent: 03:11 PM (Sep 8)
Received: 06:57 AM (Sep 9)
15 hrs, 46 minutes
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Comments: Jack was very pleased with the response received from Debbie. He stated that, considering the time differences involved he was willing to overlook the 15+ hour waiting time given the quality of the service provided.
Thank you for your email regarding opening an account .
I can confirm you can open an account online and this will be an account for betting online, mobile and also you can call telebet to place your bets if you wish.
If you chose to call in and bet the number is 0800 777 888, also I must make you aware that it is a minimum of £25.00 total stake per call .
If you bet online the minimum stake is 0.10p.
You can add a visa card as your payment method. This is a minumum deposit of £5.00.
Once bets have been placed and the event has completed, we settle bets as quickly as possible. However we do state the length of time to allow for a bet to settle is up to 45 minutes after the event has finished.
I can advise we have promotions available to new account holders. We currently have promotion code F100 for customer in UK and Ireland.
This is a matching stake first bet offer. You place a bet between £5.00 and £100.00 with odds of 1/5 and upon settlement we will match this with a free bet token of the same value.
Tokens are valid for 7 days. To view the full details of your token, please log on and go to your "My Account" section, and then click on the "Rewards" tab.
To use the free bet token, please login and go through the process of choosing your selection as normal. You will notice that even before adding a selection to the betslip, your free bet token details will be listed there but greyed out. Once you have added a selection to the betslip, you will be able to tick the box next to your free bet, indicating that you wish to use this to fund the wager.
The next step is to enter your stake in the box next to the bet type of your choice, and then press either the "Check Bet" button or "Place Bet" button". It is recommended that you ensure that the "Check Bets" option is ticked on your betslip, as this takes you to a confirmation page which enables you to review the bet details before placement. If you do not tick the "Check Bets" option, then you can place your bets faster, but do not get a 2nd chance to check that your bet is exactly how you requested it.
Please note that you will need to use the full value of the free bet token, for example, if you have a £10 bet token, then you can only place a bet to this amount. You will not be able to split the tokens on two separate bets. Please use caution if placing your free bet token on an Each-Way market, as the total value of the token will be deducted from total returns.
I would like to take this opportunity to wish you the best of luck with this forthcoming wage.
I hope that I have been able to answer your query fully. For a quicker response, please contact us either via Live Chat on the website or by phone on 0800 731 4171/0208 515 2565.