SBR review: Sports.com

VIPSports.eu targeting former VIP Sports players

VipSports.eu (SBR rating C) is the latest licensee of the Safari Casino Group. Safari powers VipSports.eu with wagering software, hosting and processors in exchange for a monthly royalty. VipSports.eu distributed thousands of emails Monday morning to former players of the now defunct VIP Sports (SBR rating B-). The VipSports.eu manager was formerly employed by VIP Sports and possesses an original database list of VIP customers. SBR interviewed the owner of the Safari Casino Group/BTG Gaming software company who confirmed powering the new brand.

It is important to note that the original VIP Sports.com went off-line without paying all players. VIP Sports closed its doors faster than seasonal account-holders could react to a notice to withdraw their funds. SBR has assisted  those players in receiving payments from another start-up sportsbook with former VIP Sports personnel, GTbets.com (SBR rating C). SBR believes that a significant amount of VIP Sports players remain unpaid.

[quote]VIP Sports player: I am a long time, 7 year vipsports customer, was never told it was closing. I only make bets during college football season (American football) and just noticed today that my account was closed. I had a 700 USD in the account and would appreciate the money back. [/quote]
SBR advises players to steer clear of any VIP associated property.

VIPSports.eu players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.  | Read more

Superbook.com sportsbook withdrawal complaints

A Superbook.com (SBR rating D-) player tells Sportsbook Review that he asked for an $1,800 withdrawal on July 10th, 2011, and a $650 withdrawal on July 20th, 2011. Neither of the players requests have been paid by the Sportsbook.com skin, Superbook.com. SBR is following up on this sportsbook complaint.

Sportsbook.com recently made SBR's front-page online sportsbook news section for their cancelation of $7,030 in winnings from a player that had requested exclusion from Sports.com months prior. Sportsbook.com management has yet to address that complaint with SBR dispute analyst "Justin7". Sportsbook.com has a long history of unethical and unjust confiscations of winning players, the most noteworthy of such negative adjustments was the voiding of more than seven figures worth of "correlated parlay" winnings. Sportsbook.com's software accepted wagers that the sportsbook said violated house rules, and the sportsbook adjusted the balances of winning players after the bets were both accepted and grading, leading to their placement on the SBR sportsbook blacklist at D-.  | Read more

Sportsbook.com player speaks out against his winnings theft

The Sportsbook.com (ag) player from SBR's August 15th report has spoken out about the $7,030 in winnings which were confiscated from him. The player tells Sportsbook Review that he began playing with Sports.com in late 2008, and had racked up more than $10,000+ annually in losses to the company. In January of 2011, the player demanded Sports.com exclude him from the sportsbook due to problem gambling.

On August 11th, 2011, the player deposited $1,000 with Sportsbook.com (ag) and proceeded to win more than $7,000, bringing his account balance up to $8,030 in under 24 hours. The player was then told that due to Sportsbook.com (ag) having acquired Sports.com's players and forcing an official merger months earlier, his winnings would be nullified due to the self-imposed problem gambing ban. The player points out that when he wagered with Sports.com, there was no obvious connection or relationship between the two companies, and that his account signup and deposit were allowed. The player's $1,000 in funds were at risk as the sportsbook accepted all his bets, and only after he increased his balance to $8,030 was his account suspended. The player tells SBR that as of August 16th, 2011, his deposit had not been refunded. SBR dispute analyst "Justin7" has not been provided comment from Sportsbook.com management yet.

Sports.com - $20,000 payment complaint update

On 1/25, SBR reported that a Sports.com (sportsbook rating D-) player submitted a payout complaint. The player requested a $20,000 bank wire on January 20th. Sports.com quoted a five to seven business day time-frame. The player has yet to receive his winnings. | Sports.com report  | Read more

Sports.com player feedback, $20,000 withdrawal pending

A Sports.com (sportsbook rating D-) player tells SBR he requested a $20,000 bank wire on January 10th. Sports.com states that the normal processing time for bank wire payments is five to seven business days. The player has grown uneasy regarding his payout status after being given conflicting messages from customer service, and by the lowly rating Sports.com holds at SBR. | Sports.com complaint  | Read more

Sports.com & All-Star.com dispute update

On October 13th, SBR reported that Sports.com and Allstar.com confiscated $39,000 from a winning player. The player accumulated his winnings primarily by placing tennis parlays, and maintained that he never cirucmvented limits as he was mindful of the fact that he was playing at two shops that belong to the Sportsbook.com Group.

SBR discussed the dispute on behalf of the player, and management agreed to pay the player his entire owed balance. The player confirmed on November 8th that his payout was processed and that he is waiting for his bankwire to hit. Sportsbook.com (SBR rating D-) management have expressed an interest in handling current disputes fairly, but are unwilling to revisit past complaints. | Original Sports.com & All Star dispute

Sportsbook.com Group — Sports.com & AllStar confiscate $39,000 from winning player

AllStar (SBR rating D-) & Sports.com (SBR rating D-) allegedly confiscate $39,000 in winnings. A player writes to SBR that on September 21st, his accounts were closed after he won $35,000 on tennis parlays.

The player deposited $10,500 to AllStar and increased his balance up to $49,500. He deposited $1,000 to Sports.com and still has $6,900 in pending wagers at the sportsbook. He was told that he would be refunded the $10,500 in AllStar deposits, but would only receive his $1,000 back from Sports.com if his pending wagers won.

AllStar and Sports.com are both operated by Jazette Enterprises Ltd.. Jazette is the label behind the Sportsbook.com (SBR rating D-) family, and has acquired a reputation for confiscating funds from winning players. In this alleged instance of theft, the AllStar manager claims that the winnings were being voided due to the player circumventing limits. However, the player states that he was fully aware of Jazette skins policy and that he consciously avoided wagering the same game at each site. | Sportsbook.com group confiscation report
 | Read more

Sports.com Moneybookers payout complaint

A Sports.com (SBR rating D-) Moneybookers complaint has been received. A player states that his payment request of $315.88 has been delayed multiple times and that all required ID documents were made available to the sportsbook. Sports.com is part of the Jazette Sportsbook Family.  | Read more

Skybook (SBR rating B-) encountering website issues

Skybook has informed SBR that its main website has went down while registry issues are being fixed. Players can log onto Skybooksports.com to access their Skybook account. Skybook expects website access to be restored within the hour.

SCAM ALERT: Imposter sportsbook site from Apex Sportsbook owner

BetPhoenixSports.com is designed to con players into believing they are actually playing with B+ rated BetPhoenix (BetPhoenix.com). The new cyber-squatting website uses the Phoenix brand but operates on the Bet33 (SBR rating F) wagering platform. This is not the first time Robbie has tried to impersonate and capitalize on the reputation of other sportsbooks. Apex owner, Robbie (AKA Zach), is operating legendsportsbook.com which has attracted bettors looking for the real Legendz (SBR rating A+).

Carib Sports (SBR rating B) under Denial of Service attack

BoyleSports (not rated) website down 24 hours

TradeBetX (SBR rating C+) player receives check for over $30,000.

TradeBetX (SBR rating C+) player receives check for over $30,000. The second player waiting for payment is told his check has been sent. TradeSports (SBR rating C+) and sister exchange TradeBetX continue to have email issues. After reporting problems with their Google mail account, the company tells SBR that they are experiencing intermittent problems with its mail server and the Help@TradeSports.com address. Players who do not receive a timely email response are invited to write to SBR.

Owed TradeBetX (SBR rating C+) player reports payment in full

TradeBetX (SBR rating C+) tells SBR that the betting exchange released payment to one of the owed players in early December but there may have been a problem with processing or check delivery. TradeBetX assures the player they will process a new withdrawal after waiting 10 days for the check cancellation process. TradeBetX blames the poor line of communication on listing a faulty email address on its website and is now asking players to use sister site, TradeSports, email Help@TradeSports.com. Following yesterday's report, three TradeSports users confirmed timely withdrawals. No new complaints have been received.

Sports.com (SBR rating D-) cancels player's winning wager

Sports.com (SBR rating D-) cancels player's winning wager
Sports.com canceled a bet on the 2nd quarter of Thursday's Auburn versus West Virginia  game when the quarter was near completion.
Player: This bet was clearly on the 2Q and action was taken on it during the commercial between the 1st and 2nd Qtr and the line moved the whole time. Then during the 2Q, after it was obviously going to be a winner, it was cancelled---unacceptable.
Sports.com customer service initial response to the player was that the offering was not labeled correctly for a 2nd quarter wager and all bets placed on it were canceled. The player feels as though the sportsbook created a situation where it could not lose since it had the ability to cite the error if the outcome was not to its liking. Sports.com is operated by Sportsbook.com (SBR rating D-) which has canceled winning wagers in the past due to clerical errors. SBR intends to speak with management about this latest issue.

SCAM ALERT: LazerWager (SBR rating F) operation taking wagers through live dealer online casinos

SCAM ALERT: LazerWager (SBR rating F) operation taking wagers through live dealer online casinos. The company owns websites such as DealFourRealCasino.com and Deal4Real.net where the gambler can play against and converse with a live dealer. TheLiveDealerCasino.com, owned by parent company GPS Global, is attempting to outsource the live dealer service to other gambling operators. When SBR visited the LazerWager facility in February to discuss its failure to pay, we toured the live dealer casino room. Management stated that the value of the video camera equipment was more than the "low 6 figures" owed to LazerWager victims. LazerWager's parent company also operates its pay per head service called Evolution or EvoDP.com. Evo Data Processing hosts and services the following sportsbook websites:
betbooky.com
betc2c.com
betges.com
betwinnerlive.com
blackysports.com
ibetaaa.com
lasportsbet.com
lawager.com
msbparadise.com
onyxsports.net
risk2bet.com
sgbets.com
skytownsports.com
tagbets.com
ubet1688.com
win898.com
win989.com

Scammed sportsbook webmasters leave Futurebet; open new operation

ThePig (SBR rating A) website down due to DNS issue

ThePig (SBR rating A) down due to DNS updates. The website is expected to be back online by tonight. Pig users can log in to sister site LegendzSports.com. Legendz (SBR rating A+) will allow users to see account history and place wagers as normal.
 | Read more

AscotSports (not rated) officially closed

LinesMaker (SBR rating C-) and Sports (SBR rating D-) give player back confiscated funds.

LinesMaker (SBR rating C-) and Sports.com (SBR rating D-) refund player's confiscated funds. Management of the Sportsbook.com Group tells SBR the player's funds were taken because he wagered the "free bets" for an extended period without giving the house action. Winning players are advised to use caution at Sportsbook.com Group books.
 
Player: I've had these two accounts for approximately 18 months and normally play the weekly $10 bets only after I've made a few bets during the week, maybe 40% of the time. I guess that in February, there weren't really any games to my liking so a little bored, I played the free bets and won about $20 each at Sports.com and Linesmaker. I did not use the two accounts to place bets on opposing sides of the free bet and I didn't receive any warnings before the accounts were disabled. Thanks again for your help

Sports.com (SBR rating D-) and Linesmaker (SBR rating C-) close player's accounts; confiscates $1,765

SCAM ALERT: 88Sports

88Sports.com is yet another website from the scam operation that hosted Playing24Hours (SBR rating F). Playing24Hours players report being told to use 88Sports to access their accounts when P24H first went off-line in November. Both 88Sports.com and similar site, 444Sports.com state they are a play-for-fun sportsbook but will offer real money play once the player has joined. Once 88Sports has account details it will solicit the player more aggressively with large bonuses through other sister sites like Playing24Hours.

Sportsbook.com Group stands firm on decision to void winning wagers

Sportingbet closes site and redirects to Superbook

Sportingbet (SBR rating D+) closes site and redirects players to sister website, Superbook (SBR rating D+). Non-US players are unable to log in at Superbook but should find their account by logging in at Sports.com (SBR rating D+).

Rating Change: Sports.com

Sports.com <A class=ab href="http://www.actiononsports.com/">ActionOn</A>Sports - SBR initiates rating at D

Rating Change: ActionOnSports

ActionOnSports <A class=ab href="http://www.actiononsports.com/">ActionOn</A>Sports - SBR initiates rating at D

TradeSports (SBR rating C+) sellers complain of retroactive fee increases.

Some sellers of political contracts on TradeSports.com will see their profits erased. The exchange-style sportsbook has applied its new fee structure on future markets that are already in play. Traders contend that this is the equivalent of a sportsbook altering the payout of a wager after it was accepted. TradeSports has received two straight downgrades from B- to C+ due to costly errors in setting predicition markets and complaints regarding the new fee structure. SBR expects additional complaints once political contracts are settled.

Dimeplayer (SBR rating B+)

to be absorbed by Legendz (SBR rating A)
As of Monday, September 25th, the Dimeplayer homepage will redirect to LegendzSports.com. Dimeplayer clients will maintain their current account number and password and will continue to receive a 10 cent baseball line for the remainder of the MLB season.

Rating Change: Sports.com

Sports.com <a class=ab href="http://www.sportsbookreview.com/Search/default.aspx?Search=igot&amp;Area=Site&amp;Submit=Home">iGotSports.com downgraded from C- to D</a>

Carib Sports (SBR rating B)

responds to Email Response Test score:
"My name is Liz and I am writing on behalf of Caribsports.com.  We just wanted to let you know that we appreciate your reviews of our website and services as this helps us to make improvements where needed to better be able to serve our members.
 
Some weeks ago you had rated our e-mail services as poor due to a very long delay in responding (for which we apologize); we wanted to let you know that we have since made the necessary changes to ensure that delays no longer occur when using e-mails to communicate with us. 
 
However, please note that we always try our very best to reply to all queries in a timely fashion.  To make this process even more efficient, some time ago we created our own “in house” messaging system which at this time is used by 90% of our members for communications as they are guaranteed a response with 3-5 minutes."
Results from this month’s Email Response Test will be released Saturday.

SBR Bill Dozer reports:

Sports.com (SBR rating D+) confiscates $1600 of bettor’s winnings because the player utilized bonus offers from multiple sites within the same family of sportsbooks. Sportingbet Plc and its sister company, World Gaming Plc, license and host many gambling websites which target the same players. These sites do not feature any rules disallowing clients from using more than one World Gaming product. SBR has confirmed that the sales department encourages players to join regardless if accounts with the company’s sportsbooks already exist. The group has a history of confiscating winnings from clients who have taken advantage of multiple offers.

SBR Bill Dozer reports:

Two players claim balances were erased from their sportsbook accounts. A player from Sports.com(SBR rating D+) and another from SportingbetUSA(SBR rating D+), both of the Sportingbet Plc Family, report losing a total of $5084 on wagers they did not place. Customer service told both players that the funds were gambled away on virtual horse racing, a casino game neither bettor has played previously. The first player to experience this problem tells of the book’s apparent unwillingness to address the issue.

"They originally told me it would take 24 hours, then 48 hours, then a week, it has now been 15 days and they still have not given me the IP address of the origin of the disputed wager.  Who benefited from the wager?  sportingbetusa. Who refuses to provide needed information in the investigation of this matter? sportingbetusa. Why won’t they cooperate?  My ISP tells me they should have been able to provide that information within 24 hours.  They did give me the date, time, and time zone, but that is worthless without the IP address. The time zone they gave as the origin of the disputed wager was the Pacific time zone.  I am in Ohio (Eastern).  They know it was not my wager.  I really think they did it themselves."

RichCoastSports.com(SBR rating F) has failed. Supposedly a new ownership group is trying to be formed.

It is unclear if players will recover any money or be forced into a lengthy roll over. The victims seem to be limited to referrals from a watchdog touting high risk operations. RichCoast Sports appears to be a victim of under capitalization and poor management.

SBR Bill Dozer reports: SunsetSports(SBR rating F) players left with more questions.

Last week SBR confirmed with Sports-Gambling(SBR rating D+) management that the book, which is part of SBGglobal Group, would be taking over all Sunset player accounts at the start of this week. SBR has since spoken with SBGglobal’s General Manager who said the deal is not finalized and all accounts may not be migrated to Sports-Gambling. SunsetSports.com is now back online, claiming they are under a new company under different ownership. Sunset, which redirects to SunsetWager.com, tells SBR that customer accounts were divided according to "player packages" and some accounts will be moved to Sports-gambling. Sunset is telling account holders they must roll-over their balances 6 times before they can have access to their funds. Players are rightfully concerned that Sunset’s latest promises will not be fulfilled. It is more  probable that this wagering requirement is the latest stall tactic for unmovable accounts than it is that a new owner chose to take over a no-pay sportsbook, service its frustrated bettors, and build the tainted brand.

SBROdds.com now being displayed on over 100 other websites.

Check out the latest site to add the most popular free live odds; BoxerSports.com.

Frequently asked question by players:

Which sportsbooks offer in-game live wagering? Few bookmakers offer this betting option because of the challenges of balancing action on the quickly moving odds. Sportsbooks that offer in-game wagering include:
• Bet365.com  (SBR rating A+)
• WSEX.com (SBR rating A)
• Tradesports.com (SBR rating B)
• PinnacleSports.com (SBR rating A+) is also known to offer in-game wagering on mainstream events on occasion.

SBR Bill Dozer reports:

BetCasinoSports (SBR rating F) continues to stiff players. SBR has received numerous complaints like the one below. BCS has failed to keep up with small payment plans of as little as $200 per month.

"I wish I had found you guys sooner, I am having a problem with betcasinosports.com. I have requested 2 payouts totalling $4000 and haven’t received anything, they keep pushing the date back and back, it has been over a month now. The latest was it was supposed to be in my neteller account friday 3/25 but they said they couldn’t because of the holiday, so they said Tuesday it would be there, but after reading the reviews I am very worried now.  I have over $6000 in there now and I just want it all out!! Can you guys help me get all my money out, or at least most of it??  Thank You in advance for anything you can do for me."

Bill Dozer Q&A:

Can you tell me anything about Gambleonsports.com? I found this sportsbook at gambling.com. I am thinking of opening an account and wanted to know first, what you thought the rating should be. Thank you!! Sam

SBR Bill Dozer reports:

More slow-pay complaints come from 2wagersports (SBR rating F) customers. Website and phone lines are currently down.
Update 1/5/05: Latest Slow-Pay Complaint
"My current balance with this sportsbook is $8929.92.  My account number is XXXXX. Their phone and web site has been down since 12/31/2004. The phone numbers are 800-701-2397 and customer service 800-924-3716.  Can you help me with this situation. Marty is the co-owner.  he also works out of MKsports.com - phone number 1-800-887-5360.  his email address is kmarketing-7@hotmail.com.  Any information as to when their site will be back up etc. is greatly appreciated.  I signed up with this sportsbook before I knew SBR existed. I have read several negative complaints about this book.  thanks in advance for your help in this situation."

SBR Bill Dozer reports:

Steve Holtz from BetCasinoSports.com (SBR Rating F) looks to resolve 1 month no-pay situation with payment plan. Mr. Holtz concedes no rules were broken by this sharp player who is owed $5,000.

BetCasinoSports slow-pay

Player files slow pay complaint against BetCasinoSports.com (SBR Rating pending). SBR Bill Dozer to inquire and report back on the unfolding of this situation.

Warning on fake site

Warning: Jazz Sportsbook www.jazzsportsbook.com is NOT the real Jazz Sports www.jazzsports.com. Jazz Sportsbook is trying to benefit on Jazz's good name - This could easily end up being a scam.