When Does a Sportsbook Payout Become a Slow-Pay?
An online sports bettor at SBR Forum surveyed the forum asking the following: How long should we wait for a sportsbook to pay us before filing a complaint? When does it become a legitimate a slow-pay complaint?
First, have a look at the sportsbook website for their payout policies related to the method you are waiting on.
For instance, if the betting site advertises 10-day turnaround time for a cheque to be received, give the full 10 days, and ask the sportsbook for an update on where it stands. In the event that the sportsbook provides an unsatisfactory an answer, it is time to submit a complaint.
Let's assume the payout method was bitcoin and the betting site advertises two day payout time-frames, wait the full two days, then ask the sportsbook for an update.
However, let's take it a step further and assume that the payout time-frame in and of itself is unreasonable but clearly listed, such as Sportsbook.com's six to eight week payout time-frame for cheque withdrawals: Is this a slow-pay worth filing a complaint over? It is certainly an industry worst time-frame, and as such can be considered a slow-pay categorically.
A betting site cannot list a time-frame of one year for a payout and think that by paying a player within 12 months that it is a fast paying sportsbook.
In general, cheques, international bank transfers, and similar methods will take at least a few business days to be completed. Bitcoin is typically the fastest payment method for an American, while eWallet (Skrill, Neteller) payments are quickest for non-US sports bettors.
Players who believe that their online betting site is slow-paying them are encouraged to submit a sportsbook complaint form.