VitalBet Sportsbook Player Has Bonus Winnings Confiscated
A VitalBet Sportsbook player has claimed that his bonus winnings have been confiscated.
The player lost approximately $400 when it was determined that he allegedly violated VitalBet's terms and conditions pertaining to bonus abuse.
The player has denied wrongdoing and has stated that VitalBet has failed to qualify their statements apart from their lengthy email which did not provide examples of how the sportsbook came to the conclusion that the player had violated their terms.
VitalBet's statement is embedded below.
"Following a review of your account and its activity history and in accordance with the provisions of article 9.7 of VitaBet.com's terms and conditions our risk management team has found sufficient evidence of and thereby cancelled your bonus for bonus abuse practices."9.7 We have a zero-tolerance policy towards inappropriate play and fraudulent activity. We will have the right to withhold or otherwise decline or reverse any pay-out or winning amount(s) or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) palp errors; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino/Sportsbook, by itself, is not abusive, but your activities in other Online Casino/Sportsbooks in addition to our Online Casino/Sportsbook, taken as a whole, constitute such abuse of our bonuses, promotions, policies or rules."Should such an instance occur, we have the right to reclaim any bonus amounts credited. Therefore, your 50 EUR bonus and the winnings accumulated thanks to it have been canceled.Your original deposit of 50 EUR has been already lost with your first placed bet.The VitalBet account has been permanently closed with no funds in it. "