VitalBet player claims €212 balance was seized
A VitalBet Sportsbook player has filed a complaint.
The player originally deposited €50 to the online sportsbook in exchange for a backend bonus of €50.
He lost his first few wagers and then had his balance funded with the bonus cash.
The player fulfilled the bonus rollover requirement and sent his ID documents to verify his account for a payout.
At this point, the player has claimed that VitalBet suspended his account permanently and confiscated €212. He denies wrongdoing, and pointed out that VitalBet sent him an email advising him that his documents were fully verified.
SBR has asked VitalBet Sportsbook for comment on the dispute.
The Curacao based sportsbook, which promotes itself as being the official sportsbook and casino of Manny Pacquiao, recently provided comment to SBR on a case where a player was locked out of his account after logging in incorrectly too many times.
Players can shop for online betting sites using the sportsbook rating guide.