Unibet Sportsbook confiscates winnings
A Unibet Sportsbook (SBR rating C) player claims his winnings have been confiscated. The player deposited €200 for a Christmas bonus promotion which offered a 25% bonus. The player increased his balance to €512 with a successful NFL wager on the Ravens vs Broncos. Unibet asked for and received ID documents. Unibet is then alleged to have closed the player's account.
The player claims that after 1.5 months, Unibet refunded only his initial deposit of €200.
He says that Unibet failed to provide a reason for their closing his account or point to any discrepancy in the ID documents.
Unibet has a history of confiscating winnings from players without citing any specific breach of site policy. Unibet is unwilling to reverse its decision in such claims. SBR advises players with outstanding Unibet issues to file a complaint with the Lotteries and Gaming Authority (LGA) of Malta.
On January 19th, SBR reported that Unibet confiscated €119 in player winnings. The player was similarly provided no specific explanation, except for being quoted the following general rule:
Unibet rule: "2.3 Unibet reserves the right, at its own discretion, at all times, to: Decline to open a Unibet Account and/or to close an existing Unibet Account, without any explanation whatsoever".
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