Sportsbook Rating Change: BetAtHome to C-
Online sportsbook BetAtHome has been lowered from C to C- in the online sportsbooks rating guide.
Players have submitted consistently poor feedback about the sportsbook customer service and its pattern of outright confiscating winnings from player accounts.
BetAtHome, for its part, has refused comment on each complaint submitted by players citing their third-party privacy rules, though the players claim that the sportsbook has stonewalled them, too.
The latest complaint was filed by a player who claims that over €250 was confiscated from his account without word from the sportsbook and his acocunt is now closed. His only recourse is to launch a complaint with the Malta Gaming Authority and hope that the MGA is able to compel the bookmaker to address the case.
BetAtHome users in need of assistance should directly write the Malta Gaming Authority, though SBR appreciates the feedback from players who have taken the time to submit complaints and share their feedback on the sportsbook.
During the NFL and College Football years, it is important for players to stick with betting sites that have shown a long history of reliable payouts, and decent customer service.