SportsbettingOnline players complain of delayed withdrawals
Since the initial complaint last week, two SportsbettingOnline (SBR rating C-) players have claimed that the online sports betting website has failed to pay the listed maximum of $1,000 per week and within the advertised payout time-frame as of the last month. SportsbettingOnline has also yet to comment on an $8,200 confiscation involving a bitcoin deposit made last year. Player feedback is welcomed.
SportsbettingOnline (SBR rating C-) has updated SBR on the status of a payout complaint posted by a user in the Sportsbook & Industry subforum.
A player has reported that he attempted to cash out through Bitcoin five days ago and was expecting the payment to be credited to his bitcoin wallet within three days per what he was advised by customer service.
SportsbettingOnline clarified that the clock on the three business day time-frame is from when the payout request is approved; meaning that unlike other online sportsbooks who offer bitcoin, requests are not fulfilled automatically. This is a key difference between exclusive bitcoin betting sites and traditional online sportsbooks.
SBR was informed that the player's withdrawal is en route and that he should receive the bitcoin payout soon.
In the same SportsbettingOnline payout complaints thread in the SBR posting forum, users have stated the following:
SBR poster BB_Mariners: "Currently I have 6 pending payouts with them, each for $500, with the oldest one being submitted on 04/13. Do you have problems with getting payouts processed from sportsbettingonline? They allow $1000/ week payout but in the last few weeks I was able to get only $500 total."
SBR poster Courtesywipe: "The $500 max weekly payouts should make it reasonably easy to get payouts, but for some reason that's not the case. This place could offer %200 bonus and I still wouldn't deposit a central. "
Sportsbook Review has asked SportsbettingOnline to address the discrepancy between the advertised limit and the funds players report being able to collect in one week.
SportsbettingOnline players in need of assistance should submit a sportsbook complaint form.