SmartLiveGaming Remains Off-line, Player Owed €7,000
A SmartLiveGaming player owed €7,000 has filed a complaint with Sportsbook Review.
SmartLiveGaming had their license revoked by the UK Gambling Commission one month ago, and are not answering their emails or customer service phone number according to this player, who has been given no update on the status of his funds.
A spokesman for the UK Gambling Commission had the following to say in a public statement on the sportsbook: "We are aware that there are currently customers who have outstanding balances in their accounts with the operator. Regrettably, at this point we have no further information on the position of customer funds."
SmartLiveGaming held a rating of D+ throughout its listing in the sportsbook rating guide; SBR initially rated SmartLiveGaming in 2014. The sportsbook received poor scores from players on customer service.