SBR Mailbag: Betsafe Player Asks SBR for Help
A Betsafe Sportsbook (SBR rating C-) player has filed a complaint.
The player registered for the sports betting site last week and made an initial deposit of 75 PLN (equivalent to $18).
He received a sportsbook bonus of approximately 200% the value of his deposit and proceeded to place a few bets and increase his balance to $269. At this point, after having satisfactorily put his balance into action enough times to satisfy the terms of the rollover requirement, he asked for a sportsbook payout.
The player claims that Betsafe responded by closing his account and refunding only his initial deposit amount via a credit to his bank account. He was not told why he was not paid the remainder of his rolled over balance and denies wrongdoing.
Sportsbook Review has asked Betsafe Sportsbook for comment on the particulars of the complaint and its reason for not paying the allegedly rolled over funds.