Otobet Sportsbook player submits payout complaint
An Otobet Sportsbook (SBR rating D) player has submitted a payout complaint.
The player has told SBR that he has been waiting since June 20 to receive payment of €3,820.
The player has claimed that the sports betting website, which has a Costa Rica based server but entirely Russian support staff, has not responded to any of his emails.
Otobet Sportsbook has advised SBR in the past that players who file complaints are undergoing more rigorous Know Your Customer (KYC) screening but has not specified why even players who have passed th process are subject to delay.
The sportsbook claims to first timers that they process eWallet withdrawals in up to 72 hours but this time-frame has not been adhered to for the players that have filed payout complaints with Sportsbook Review.
SBR is investigating this latest Otobet payment complaint.