Netbet comments on sportsbook payout dispute
Netbet Sportsbook (SBR rating C-) has provided comment on a player dispute. A player reported that he has been unable to withdraw a sum of approximately €800 for three months. He claimed to have arrived at a dead end with the sportsbook customer service and reached out to SBR for help. Netbet has commented on the case.
Netbet followed up with SBR and claimed that the source of the player's payout difficulty is the player himself. Netbet claimed that they have attempted to process the payout to the bank account the player provided but that the institution rejected the transaction. The player allegedly has been unable to provide details matching the institution in question.
SBR has followed up with the player and advised him of the Netbet feedback. The dispute is considered satisfactorily addressed and will not be updated less the player can demonstrate bad faith on behalf of the sportsbook.
SBR reported that Bet770 Sportsbook rebranded under the Netbet Sport group. All player balances were transferred to the new site.
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