Marathonbet player shut out from account
A Marathonbet (SBR rating B) player has filed a sportsbook complaint. The player has taken issue with Marathonbet's procedure of enforcing their Know Your Customer (KYC) requirements. The player claims to have previously verified his account ID with the sportsbook, but has found that his account has been locked from withdrawal.
The account was only suspended once he attempted to request a payout of €1466 through Skrill. He claims to be unaware of what his next step is. Users have generally rated Marathonbet lowly over their handling of KYC; players claim to have their accounts abruptly turned off and are left to connect the dots on their own.
Sportsbook Review has asked a Marathonbet manager for comment.
Marathonbet players with feedback are encouraged to write to firstname.lastname@example.org.