LSbet Sportsbook cleared in security breach dispute
Update: LSbet Sportsbook has discussed more of the particulars with Sportsbook Reveiw on the issue initially reported two weeks ago.
The online sports betting website provided sufficient evidence that the player attempted to defraud the sportsbook. An LSbet Sportsbook (SBR rating C-) player has filed a complaint alleging that the online sports betting website has confiscated his funds without just cause. The player was told that a security breach occurred causing his account to be closed with only the deposit being refunded, but did not elaborate beyond citing a section of their rules.
The player was told that a security breach occurred causing his account to be closed with only the deposit being refunded, but did not elaborate beyond citing a section of their rules.
LSbet: "Your account has been closed due to a security breach and will not be re-opened. Please note that we do not provide comments on the reasons for the closure of the account."
The player for his part claims to have absolutely no idea what LSbet is referring to. The correspondence with the online sportsbook was in Russian, though SBR verified the message was translated properly.
The email from LSbet continued:
"1.12 All bets are accepted only in accordance with these rules and are confirmation that the participant wager knows these rules and fully agree with them. If you suspect fraud or fraud, as well as in the event of a player of this Regulation, BC administration can block the customer account and ban a player bets."
Sportsbook Review has reported on several LSbet Sportsbook complaints in recent weeks. The most common issue has been LSbet's request for complete Skrill transaction histories to be supplied as part of their KYC (Know Your Customer) process, and the photo IDs of all third parties a player transferred funds through the eWallet with.
LSbet has made no excuses for the unusual request, saying it is a necessary measure to curb fraud.
LSbet players with feedback should write to email@example.com or file a sportsbook complaint with SBR.