iGaming Sportsbook News: Netbet, IAS payout complaints
In today's Sportsbook Review iGaming News video broadcast, host Natalie covers recent sportsbook complaints and items that published on the SBR Sportsbook news and business wire. The sportsbook news RSS is available publicly for webmasters to embed on their websites and is updated daily. Folks interested in the unique weekly videos produced by SBR can bookmark the Sportsbook Review channel on SBRvideo.com. The topics discusses in the below broadcast include recent sportsbook complaints involving Netbet Sportsbook in a dispute centered on service to Romania. The Netbet Sportsbook player fulfilled 97% of his turnover obligation before his access was suspended. The player's ID documents were fully verified. This sportsbook complaint remains outstanding.
Sportsbook Review reported on the Instant Action Sports (SBR rating C) payout complaint on July 22. A player claimed that he put in for a $5,000 payout request on May 19 and had yet to receive his funds. Aside from the pending payout request, the player is sitting on a $12,447 total balance with IAS and has grown concerned over the sportsbook's solvency. Sportsbook Review is discussing this payout complaint with Instant Action Sports management and will update the newswire feed as more details become available. This is not the first slow pay for the shop; Sportsbook Review has reported extensively in the past on issues involving IAS. You may view an archive of all such payout or customer service issues in the Instant Action Sports mini-review page. Players that have feedback or complaints to submit against Instant Action Sports are encouraged to fill out a sportsbook complaint.
Recent News reported by Sportsbook Review
SBR reported earlier this week that popular betting exchange Matchbook (SBR rating B+) announced its exit from the Canadian market. Matchbook told SBR that it is a business decision and could not offer additional details. Canada itself does not have a stance against licensed gambling operators on their soil or offering service to their residents, however there have been other recent exits from payment processing companies such as Skrill that have shook the industry up and made it less convenient for Canadians to wager online. Skrill ceased accepting gambling transactions from Canadian residents as of January 2, 2014. Canadian players with Matchbook are asked to begin withdrawing their balances. Matchbook has said all pending bets will be settled as normal. It is likely that with the Canadian exit Matchbook will shift its focus onto the international betting markets. Canadian players with feedback on the process of withdrawing their balances are encouraged to share their feedback at the Sportsbook Review forum.