GoalWin Sportsbook clears slow-pay complaint
SBR reported on July 23 that GoalWin Sportsbook (unrated) was delaying all payouts. A player reported that GoalWin failed to process his withdrawal dated June 15. SBR followed up on the complaint and was told that payouts were delayed due to technical issues within the GoalWin cashier. The player has since been paid.
GoalWin apologised for the delay, but did not go into detail on what led to the technical issues or if payments should resume being made on schedule. The player confirmed receiving the payment, and this payout issue is closed.
GoalWin Sportsbook operates a Class III license from the Lotteries and Gaming Authority (LGA) of Malta. Online sportsbooks with Malta licenses have been no stranger to issues, with several high profile collapses including the likes of BetOnBet, BetAfterBet, and Stryyke (SBR rating F).
SBR is in the process of evaluating GoalWin and forming an initial rating to the SBR sportsbook ratings guide.
GoalWin players in need of assistance should write to SBR.
Follow SportsbookReview.com on twitter. SBR has been the leading online sportsbook industry watchdog since 1999. Players in need of assistance should submit a sportsbook complaint form. Players with general questions may also contact SBR by writing to firstname.lastname@example.org