ComeOn Sportsbook cites rule 5.1 to deny player his winnings

A ComeOn (SBR rating C-) player has filed a betting complaint. The player stated that on August 26 his account was forfeited with a balance of near €1800. He has claimedthat ComeOn cited rule 5.1 from their terms and conditions as the reason for the account closure, with very little other information. | ComeOn complaint

Rule 5.1 reads as follows:

ComeOn reserves the right to close your player's account and/or the services provided by ComeOn with immediate effect and without prior notice if you fail to comply with any provision in these terms & conditions. In case your player's account is closed you may no longer use the site and/or the services provided by ComeOn. If your player's account is closed due to a material breach of these terms & conditions, ComeOn will honor previous contractual obligations however any winnings obtained after the breach in the said terms & conditions will be forfeited to the operator.

The player denies any wrongdoing and has indicated ComeOn has provided no additional information on his €1800 balance. Sportsbook Review is investigating the complaint and will determine if the player's deposit has been refunded, and what grounds there are to seize all account winnings.

ComeOn Sportsbook players with feedback or issues should write to SBR by submitting a sportsbook complaint form.

 
 

 


 

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