Cloudbet Sportsbook wagering complaint
A Cloudbet Sportsbook (SBR rating C+) player has submitted a wagering complaint.
The player claims that the bitcoin exclusive online sportsbook incorrectly settled a wager which was placed for the ful game during the second half as a loss, depriving the player of his winnings for the market.
24 hours have since passed, and the issue is unresolved. The player detailed his complaint in the sportsbooks discussion forum.
SBR previously reported on an incorrectly settled boxing wagering ticket that the bitcoin site also flubbed up the grading of, and again took well over 24 hours to correct.
In addition, there is still a brewing discussion from a handful of outraged online sports bettors who believe that Cloudbet's software is making it impossible to place wagers due to chronic error messages.
Customer service has been a consistent weak point of the player feedback that has been submitted against the sportsbook. Staff is known to regurgitate the same canned responses and seemingly have little command of simple situations which take days to resolve.