BetRebels Player vs. Sportsbook: Bonus Dispute
A BetRebels player has submitted a bonus dispute with Sportsbook Review.
The player registered at the betting site after deciding to accept their 100% sports welcome bonus.
He deposited €100 and wrote to support requesting the bonus credit. BetRebels refused to apply the bonus, citing violation of sportsbook rules.
The rule cited is listed under section 1.15:
BetRebels: "The client will be responsible for and will reimburse, upon request, all costs, expenses and losses suffered by the Company (including all direct, indirect or future losses, and any loss of profit and/or reputation) whether directly or indirectly caused by fraud, dishonest behaviour or criminal act."
The player has also suggested that BetRebels further advised him that Latvia is on the list of excluded countries, though their terms and condition does not list Latvia.
BetRebels holds a sportsbook license under Rebels Gaming Ltd with the Lotteries and Gaming Authority (LGA) of Malta.
Sportsbook Review has following up with BetRebels and encourages users with feedback to write to firstname.lastname@example.org.