Betcoin.ag Customer Service Acknowledges Dispute
Betcoin.ag Sportsbook (SBR rating C-) customer service has told SBR that management will soon be in touch to discuss their position in the recent 6 BTC winnings complaint filed by an upset player.
The player claimed he did no wrong but has been accused of helping a friend circumvent wagering limits.
As noted by SBR, the case is a little different than the typical complaint with these ingredients.
For starters, the bitcoin exclusive sportsbook does not perform any verification of accounts upon registration or withdrawal. Players are not even required to give a real name when wagering at the sportsbook, which is hard to fathom for players who have been asked to send photos of themselves holding their ID and everything except their high school year-book in some KYC disputes at traditional sportsbooks.
In light of the nature of transacting with the sportsbook, there would be no clear parameters in place to prevent the player's friend simply from creating a new account and making additional wagers.
In addition there is no passage in the terms and conditions of the website concerning multiple accounts or circumventing wagering limits, which further complicates the situation and supports the player receiving credit for his winnings.
Sportsbook Review will speak with Betcoin.ag mangaement to discuss any evidence they might have in support of their position on this matter.
Betcoin.ag was assessed with an initial rating of C on the 17th of July and downgraded to C- on the 4th of August.
Betcoin.ag players in need of assistance should submit a sportsbook complaint.
Players in search of bitcoin accepting sportsbooks can use the SBR rating guide to find a list of 29 such bookmakers.