BetAtHome Sportsbook dispute remains outstanding

BetAtHome news

A BetAtHome Sportsbook (SBR rating C-) player that reported being slow-paid last month has yet to be paid. SBR originally covered the complaint in an article dated July 11. The player requested a 2,850 BGN ($1,908) payout via eWallet in late June. His request was never processed. The player claims to have provided ID to the sportsbook.

BetAtHome has been the subject of a number of recent account disputes.

On June 13, SBR reported that a BetAtHome sportsbook user who deposited €408 through bank card in April had his account blocked after increasing his balance to €1,550. BetAtHome did not share details with the user on what led to his account being disabled - one of the most common player gripes against them.

BetAtHome typically will not share with users even the slightest details of their alleged violations if it has determined their guilt on some level, which makes mediation difficult. Industry standard affords even players who run off the rails some rights.

SBR is following up on this BetAtHome Sportsbook player's dispute.

BetAtHome users with feedback are encouraged to write to SBR.

  Follow SportsbookReview.com on twitter. SBR has been the leading online sportsbook industry watchdog since 1999. Players in need of assistance should submit a sportsbook complaint form. Players with general questions may also contact SBR by writing to help@sportsbookreview.com.

 
 

 


 

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