Bet33 vs Player: Fees on botched payout
A Bet33 Sportsbook (SBR rating D+) player submits a dispute regarding payout fees. On August 19th, the player requested payment via cheque for 2,308 USD. The payout carried a ten business day time-frame. The player tells SBR that after his funds had not been received in the promised time-frame, Bet33 suggested the player switch to a different withdrawal method.
The player agreed to accept three P2P payouts to settle his 2,308 USD payout. However, the player tells SBR that he was forced to a pay a total of $151 in accepting his payouts. Bet33 has reportedly refused to cover the fees.
SBR notes that the industry standard is for a sportsbook to cover the fees when it is unable to pay a player as advertised. In this case, the player requested a cheque from Bet33 after seeing this payout option listed in the sportsbook's cashier. Bet33 was unable to pay the player the manner it promised to, and consequently directed the player to other payment options.
SBR has asked Bet33 Sportsbook to credit the player for the incurred fees.
SBR will update this report.
Bet33 is part of the RDG Corp./Apex Sportsbook family. Bet33's rating was lowered from C- to D+ on on September 27th, 2012.