1XBet invites player to Skype Video Conference
A 1XBet player has filed a sportsbook complaint.
The player has claimed that he signed up on March 5 and deposited $300 to the Curacao based betting site.
He increased his balance to $2,134 before requesting his first ever withdrawal, but had his transaction rejected. He has provided 1XBet with copies of his passport, Neteller history, and bank statements.
The betting site allegedly wanted to have a video conference with the player via Skype - presumably as another way of verifying his identity - a request the player maintains he was willing to grant, though he was never given the chance.
He was told that only his deposit would be paid and he had his account closed.
He filed a complaint with Sportsbook Review because he says that his emails are not being responded to, and he has no idea what he has done to merit the funds confisaction - each and every one of 1XBet's requests were obliged.
SBR has asked the online sportsbook if they are willing to discuss the merits of the player's complaint, and if there is anything he can do to have his account access restored.
1XBet holds an e-Gaming license in Curacao. Player feedback has been limited. Players with problems at 1XBet are encouraged to submit a sportsbook complaint form.