SBR has recently spoken with a 1Vice Sportsbook (SBR rating D+) manager and began a process of reviewing the sportsbook. 1Vice Sportsbook was first introduced to the SBR ratings guide while under the RDG Corp family. 1Vice has since split from RDG Corp and is operating on its own.
1Vice company information & background
1Vice is based in Costa Rica. The sportsbook accepted its first sports wager on December 21, 2011. SBR initiated 1Vice at a rating of D on January 14, 2012. 1Vice was initiated a letter grade lower than average due to their then association with RDG Corp - an organization linked with past wrongdoing of players as reported by SBR in 2005 and 2006. 1Vice split from RDG Corp on January 2, 2014. The RDG Corp owner claimed that the split was amicable; 1Vice was said to have outgrown the software resources.
The owner of 1Vice is a long-time industry manager known to forum users and players as '1Vice Griffin'. Griffin has two other partners and is responsible for the financial operations of the sportsbook. The company is structured with one General Manager, three assistant managers, as well as various CS and technical personnel. 1Vice also owns two other brands including one going live in the near future, Outlaw Sports and NoLimitSports.ag.
1Vice does not accept players from Eastern Europe, Africa, or the Middle East.
The sportsbook uses Digital Gaming Solutions (DGS) software. DGS services many sportsbook companies; the software is reliable. As for their casino games, 1Vice uses a combination of BOSS & Global Gaming Lab (GGL). GGL provides high quality live casino dealer games.
Known as a sportsbook popular for their bonuses and incentives, SBR questioned 1Vice on the extent of their risk management. While users generally do not like having their wagering limits revised or accounts closed, SBR expects sportsbooks that offer good bonuses and value to the user to demonstrate competent risk management. 1Vice claims that certain players are profiled in accordance with regular industry standard on an ongoing basis.
Rules of concern
During SBR's review of 1Vice, two problematic rules were discovered. The rules are pasted below as taken from the 1Vice homepage:
13. The maximum dollar amount that may be won by an individual member on a weekly basis is US$20,000.00. See below for large parlays and progressive jackpots related to our casino.
14. In the event that $50,000 or more of the weekly winnings is the result of a winning a 10, 11 or 12 team parlay or a $100,000.00 ‘Pick 13’ Parlay Challenge, then the weekly maximum winnings is raised to $120,000.
There are multiple issues with the above rules. Potentially any player who wins from $20,001 to $50,000 on a 2 through 9 team parlay could be denied winnings above what are specifically outlined in these two rules. The other possibility is that many losing tickets which would have won amounts above what is outlined would be accepted without being voided. Most sportsbooks have maximum parlay payouts in the $150,000 or higher range. While software cannot always enforce this limit, these parlays in relation to the maximum risk amount allowable are very infrequently hit. The cap at 1Vice is much lower and could pose a very significant issue if enforced. SBR will speak with 1Vice concerning these rules.
1Vice Sportsbook users with feedback are encouraged to write to firstname.lastname@example.org.