Since the Shilbet report on June 17th SBR has received multiple complaints of winning wagers graded as half time losing bets. SBR concluded that Shilbet, at minimum, fails to properly label wagering options and wagering tickets. Shilbet has threatened both SBR and its players with legal action in attempt to minimize the exposure of negative feedback.
Player:[quote] I placed bets on the 4.0 Quote in Equador (Game Equador X Argentina)Total bets in Equador: $405. Equador won 2-0 so I win $1620.They don´t pay saying that the odd was for haft time result and i should pay more atention. As I never had any problem with them I belived that was my mistake. A few days later the same happen in the game Spain U21 X England, but in this game I'm sure that the odds were for full time and complain with then... two days later they put the money in my account. Last friday i decided to withdraw some money from my account and they don´t pay. I have try several times to withdraw money and don´t receive nothing (they usually make payments in a few hours after request). Today I receive an email saying that my withdraw request was rejected. My account balance is $1075,50. And I also want that they pay me the $1620 from the game Equador X Argentina. This money is mine they are literally stilling my money! [/quote]
[quote]On my email of shilbet.com answered:
"About your inquire, the bet was placed on half time result and not full time result, therefor the outcome is correct.
You can see it for yourself in your "My sent forms" section, just click on the event and you will see two number under the notes section, 2 and 8. 2 means 3way bet and 8 means half time result bet."
But when I did bet there was not 8! Shilbet.com changed my wager too in the same manner, from full time result to half time result, making my winning wager lose. Help me please to get my winning, or the expended money. [/quote]
Two players from sportsbook, Shilbet (not rated), complain that the sportsbook graded their full-game bets as 1st half losing wagers. On June 10th, Shilbet offered wagering on the Ecuador vs. Argentina soccer game. Odds history logs show that Shilbet offered full-game odds of +300 on Ecuador, +210 on the draw, and -143 on Argentina. At least two players had wagers on Ecuador at +300, believing it to be a game wager. The game was tied 0-0 at halftime, and Ecuador won the game 2-0. The players now see that half time result had been applied to their wagers on the full game. SBR has begun discussing the matter with Shilbet.
Shilbet claims that "In certain occasions we pick unconventional odds in order to attract players". SBR notes that Betfair (SBR rating A+) had odds on a first-half draw at +108, and finds Shilbet's explanation for the line being for the full game is unlikely for multiple reasons. 1. It was offering +210 on a first half draw - nearly double the market price; and 2. Both players and odds tracking sites would have had to misinterpret first-half odds as full-game odds. Shilbet's software does not note if wagers are on periods of games or full games.