Sportsbook news results for the search term: gamblerspalace
02.17.2010 (02:53 PM CST)
Bookmaker (SBR rating A+) has officially acquired GamblersPalace (SBR rating C+). All player balances remain and wager history remains intact and pending withdrawal requests do not need to be requested again. The acquisition by Bookmaker is the kind of news players that filed GamblersPalace slowpay complaints in the last month were hoping for.
02.08.2010 (05:03 PM CST)
Five GamblersPalace (SBR rating C) slowpay complaints have been received. Two of the payment requests were made in September of 2009, the other three were initiated in December. A total $6025 is owed to the players. GamblersPalace has in two instances changed bonus terms after the fact and forced players to complete additional rollover. GamblersPalace is a sister sportsbook to SkyTower (SBR rating C).
10.16.2009 (04:07 PM CST)
A GamblersPalace (SBR rating C) player has stated that bonus terms were retroactively changed against him and that $3000 worth of withdrawals were cancelled. The player states GamblerPalace informed him he has an additional $4000 of rollover to meet. The player claims he confirmed the terms of the offer with GamblersPalace. SBR will investigate further.
03.25.2009 (10:10 PM CST)SBR has received three slow-pay complaints from GamblersPalace (SBR rating C) players. Each reports the sportsbook failing to pay on quoted dates and has not answered player questions regarding new payment dates.
Player: I have noticed in the forum that players are having issues with Gamblers Palace payouts. I would also like to make a note of my problem. Just before the Superbowl, they declined to take any more action from me. They “promised” that my funds would be returned to my Neteller account within 2 weeks. Nothing has happened – most recently they have asked if I will accept a bankwire, but nothing has come of that either. I have approximately $6,000 in my account there.
02.17.2009 (12:47 PM CST)GamblersPalace agrees to pay player for confiscated winnings of $117
The sportsbook agrees to pay $117, in addition to the $120 in winnings already collected by the player. The book kept a portion of the players winnings, which were not won with the bonus, when he cashed out. GamblersPalace acknowledges that its stated rules need to be changed in order to prohibit the withdrawing of winnings when the player chooses to take a payout before meeting the betting requirements. SBR has suggested different policies for this situation such as not allowing players to withdraw early, and prohibiting the withdrawal of funds actually won by the bonus.
02.14.2009 (12:20 PM CST)GamblersPalace (SBR rating C) confiscates $117 player winnings
The player requested a withdrawal prior to meeting his bonus rollover. GamblersPalace rules state that if the player takes a payout before meeting the bonus terms and conditions the amount of the bonus will be deducted. GamblersPalace initially agreed to pay the player and reword its rules to reflect a deduction of the bonus and winnings from that bonus. The sportsbook later refused to pay the player.
Note: The player never had the bonus plus funds in play, meaning the bonus was not directly used to earn winnings.
04.14.2008 (10:21 PM CST)Player vs. GamblersPalace (SBR rating C)
A GamblersPalace user is told that because he has requested a withdrawal he was ineligible for, due to rollover restrictions, he must redo his seven-time rollover (play-through of deposit + bonus) from the beginning. GamblersPalace does not list any rules about restarting the wagering requirement in its bonus terms. SBR does not have any other complaints filed against Gamblers Palace which was upgraded twice in 2007.
Update 4/20/08 GamblersPalace agrees to payout player without further restrictions
11.10.2007 (11:44 PM CST)GamblersPalace (SBR rating C) management agrees to pay player his winnings of $425.
11.09.2007 (10:45 PM CST)GamblersPalace (SBR rating C) confiscates $425 Gamblerspalace states that a player won $425 betting straight wagers. GamblersPalace claims he then took advantage of a software glitch that allowed him to manipulate if-bets. "He wagered small amounts on the initial bet and if it won, would be set for a large wager on a correlated outcome of the same game." Wagering in this manner allows a player to essentially hold or cancel large bets based on other related outcomes of that same game. The player has not disputed the decision to void these if-bets which resulted in a $2,000 profit but has requested his previously existing balance of $425. SBR expects GamblersPalace to reconsider the decision to punish the player by confiscating these funds. GamblersPalace states they have not been able to recreate the "software malfuncton." |
Excerpt from chat with sportsbook
| Read more 09.22.2007 (05:59 PM CST)Player comes forward with $14,000 claim againss SimpleNetBet (off-line). SimpleNetBet has since been absorbed by sister sportsbook, GamblersPalace (SBR rating C). GamblersPalace has received three upgrades within the last year for operating honestly and addressing archived complaints. The sportsbook is expected to address this matter shortly and will be reevalauted when the player's 2005 claim is closed.
09.02.2007 (11:55 PM CST)Coral (SBR rating A-) adds notice that it will now grade all cricket bets that it has not offered a price for the tie or draw as no-action (voided wager).
GamblersPalace (SBR rating C) & Skytower (SBR rating C) states that it reserves the right to require users to leave bonus and deposited funds in the account for 30 days before withdrawing.
BetOnline (SBR rating A-) adds statement regarding the voiding of winnings from free-play wagers where the bettor bets on both sides of the same game.
IASbet (SBR rating B) revamps rules pages. IAS players are advised to review this page here for information relevant to his or her betting habits.
InstantActionSports (SBR rating C-) changes house limits.
BetUSA (SBR rating D+) changed rules on season win totals for NCAAF from 11 regular season games to 12 regular season games. Adds rule for baseball props regarding if a game
07.29.2007 (09:26 PM CST)SkyTower Sportsbook and GamblersPalace upgraded from D to C
07.29.2007 (09:11 PM CST)Skytower Sportsbook and GamblersPalace upgraded from D to C. Both Ace Band Ltd. sportsbooks have addressed all complaints from available players. SBR has not received a new complaint from users of the sportsbooks, which has upgraded its management staff over the last year, since late 2004. Players with feedback or an unresolved issue are asked to contact
SBR.
05.10.2007 (06:29 PM CST)SBR receives two no-pay complaints from
SkyTower (SBR rating D) users, dating back to 2002. SkyTower and sister book
GamblersPalace (SBR rating D) will be reevaluated after complaints are addressed. SBR invites players who have a payout complaint with the
Ace Band Limited Group to submit their claim to
SBR.
05.01.2007 (04:02 PM CST)SkyTower GamblersPalace & SkyTower raised from D- to D
05.01.2007 (03:48 PM CST)Ace Band Limited sportsbooks,
GamblersPalace (SBR rating D) and
SkyTower (SBR rating D) offers to address unresolved complaints. The sportsbooks, which have not been the subject of a no-pay complaint in almost three years, will be expected to resolve claims from SBR complaint archives before further evaluation. Both books are now located in the
Sportbet (SBR rating B) offices and utilize service from the
Sportbet wagering department.
12.07.2006 (03:42 PM CST)SkyTower <A class=ab href="http://www.sportsbookreview.com/sbr/SkyTower">SkyTower</A> and <A class=ab href="http://www.sportsbookreview.com/sbr/GamblersPalace">GamblersPalace</A> upgarded from F to D-
08.11.2004 (02:43 PM CST)GamblersPalace (SBR Rating F-) -currently unable to pay customers- is offering a 50% bonus for new members. SBR believes this promotion might be used by this seemingly scam operation to raise funds from unaware customers. GamblersPalace, as well as their sister books Skytower.com (SBR rating F-) and Simplenetbet.com (SBR rating F-), have a long record of slow- and no-pay complaints. SBR advices players to tread lightly.