SBR review: AllStar

Sports.com & All-Star.com dispute update

On October 13th, SBR reported that Sports.com and Allstar.com confiscated $39,000 from a winning player. The player accumulated his winnings primarily by placing tennis parlays, and maintained that he never cirucmvented limits as he was mindful of the fact that he was playing at two shops that belong to the Sportsbook.com Group.

SBR discussed the dispute on behalf of the player, and management agreed to pay the player his entire owed balance. The player confirmed on November 8th that his payout was processed and that he is waiting for his bankwire to hit. Sportsbook.com (SBR rating D-) management have expressed an interest in handling current disputes fairly, but are unwilling to revisit past complaints. | Original Sports.com & All Star dispute

Sportsbook.com Group — Sports.com & AllStar confiscate $39,000 from winning player

AllStar (SBR rating D-) & Sports.com (SBR rating D-) allegedly confiscate $39,000 in winnings. A player writes to SBR that on September 21st, his accounts were closed after he won $35,000 on tennis parlays.

The player deposited $10,500 to AllStar and increased his balance up to $49,500. He deposited $1,000 to Sports.com and still has $6,900 in pending wagers at the sportsbook. He was told that he would be refunded the $10,500 in AllStar deposits, but would only receive his $1,000 back from Sports.com if his pending wagers won.

AllStar and Sports.com are both operated by Jazette Enterprises Ltd.. Jazette is the label behind the Sportsbook.com (SBR rating D-) family, and has acquired a reputation for confiscating funds from winning players. In this alleged instance of theft, the AllStar manager claims that the winnings were being voided due to the player circumventing limits. However, the player states that he was fully aware of Jazette skins policy and that he consciously avoided wagering the same game at each site. | Sportsbook.com group confiscation report
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Processing struggle continues for Sportsbook.com Group

SBR mailbag:

Player reports waiting over 3 months for payout from AllStar Sportsbook (SBR rating C-). English Sports Betting (SBR rating F-) continues to stiff customers. Latest complaint comes from player owed $1,400. Sports Interaction (SBR rating D) reportedly admits being behind in payouts when player inquires about $2,500 slow-pay.

SBR Bill Dozer reports:

SBR receives influx of Sportingbet PLC sportsbook complaints. Sportfanatik (SBR rating D+) client reports unjust bonus confiscation. Allstar.com (SBR rating C-) player files complaint over missing check. A SportingbetUSA (SBR rating B-) client claims withdrawn funds left his player account but never reached his Neteller account. A 2nd SportingbetUSA player contacts SBR about unjust bonus confiscation. Mysportsbook.com (SBR rating C-) loses multiple bank wires during processing.

SBR mailbag complaints:

AllStar (SBR rating C-) slow-paying 1 month, not processing bank check withdrawal. Internet1x2 (SBR rating F) slow-pay complaints continue to pile up faster than any other book. One player reports receiving a $2500 payout after 5 mos. NationalSportsGambling (SBR rating F) not crediting accounts with winning NBA wagers. IBet/GoTo (SBR rating F+) making small payments on at least 2 delinquent accounts.