Sportsbook Review: WSEX

7/30/2010 10:14 AM
wsex update
A wsex player confirms receiving his $3,000 payout from a February 12th request.

wsex has an SBR rating of D, and is currently slow-paying $258,000 to the 51 players that have submitted sportsbook complaint forms. wsex was last reported to have paid a player $2500 on July 26th; however 21 payment complaints were reported in July.

SBR will update this report.

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7/26/2010 01:07 PM
wsex update — player reports payment, 4 new complaints filed
A wsex (SBR rating D) player has reported receiving $2500 via Neteller. He requested the payment on May 10th. While this is the 3rd payout report in July from a wsex player, 21 new slow-pay complaints were filed throughout July including four today. SBR will update this report.

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7/25/2010 02:38 AM
wsex player reports payment
A wsex (SBR rating D) player reports payment. On July 8th the player contacted SBR for sportsbook dispute assistance, stating that he requested $1,500 on March 22nd. The player confirmed receiving his payout request today through Moneygram. This is the first wsex payout report since July 9th. In total, wsex is still slow-paying 51 players $259,034.

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7/12/2010 02:44 PM
wsex refuses to pay $20,000 winning wager
wsex (SBR rating D) has refused to pay a $20,000 winning wager. A second complaint was filed from a player indicating that his bet on Cleveland in the "Who will sign Lebron?" prop was graded as a loss. SBR initially reported wsex's stance in settling the market on July 10th. Other sportsbooks used clearer wordage that asked where Lebron James will play in the 2010/11 NBA season. The Cleveland Cavaliers agreed to a sign & trade in a deal that sent Lebron James to the Miami Heat. SBR is asking wsex to reconsider its grading.

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7/10/2010 11:00 AM
wsex botched prop wager dispute
wsex (SBR rating D) offered the prop "Who will sign Lebron? (1-Pay)". The Cleveland Cavaliers signed Lebron James, then traded him to the Miami Heat, agreeing to a sign & trade deal. A player who considered this chain of events wrote in to wsex before placing the wager to inquire — he was told that if these events occurred that Cleveland would be graded the winner.

wsex player:
wsex:
wsex graded the Miami Heat the winner after Cleveland agreed to the sign & trade. wsex then apologized to the player stating he was misinformed. Sportsbooks must use clear and concise prop descriptions to eliminate gray area and potential confusion, in this case, the wordage of the prop suggests that the bet will be paid based on the first team that signs Lebron James to any contract for the 2010/11 NBA season. SBR has suggested that wsex settle the market accordingly.

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7/9/2010 06:05 PM
wsex player reports $2,000 payment; 5 new slow-pays reported
A wsex (SBR rating D) player has reported being paid $2,000. He initially requested payment of $2,410 via Moneybookers on April 21st.

wsex player:
An additional 5 slow-pays were also reported for a combined $11,917.50.

Payout Requests
Player 1: $767.50 on February 13th.
Player 2: $1500 on March 22nd.
Player 3: $750 on March 27th.
Player 4: $3000 on May 10th.
Player 5: $3000 on May 18th and $2900 on May 19th.

wsex is currently slow-paying 52 players $260,534; with the first of those payouts requested in October of 2009. | Forum readers discuss wsex

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7/6/2010 12:05 PM
SBR presents wsex with 12 additional slow-pays
SBR has presented an additional 12 slow-pays to wsex (SBR rating D) management. wsex claimed it would review the payout statuses. In prior correspondence with wsex, it was stated that the sportsbook would prioritize players that wrote in for sportsbook dispute assistance. Since that message, 3 players have in fact reported payment – however an additional 12 slow-pay complaints have been filed since that time. In total, wsex is slow-paying $250,617 to 47 players, the first of which is waiting on payouts requested back in October of 2009. SBR will update this report.

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7/3/2010 01:32 PM
wsex downgraded from D+ to D

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7/3/2010 12:16 PM
wsex slow-pay -player owed $1,000 since March 22nd
A new wsex (SBR rating D) slow-pay complaint has been filed following SBR's July 2nd update. That slow-pay report highlighted 3 new payment complaints. In this latest instance of slow-pay, a player writes to SBR that he requested a payout of $1,000 on March 22nd. wsex gave its usual generic replies pinning the blame on processor changes, and allegedly asks the player to call back in a week for an updated time-frame. wsex has been unable to efficiently shave down its number of payout complaints, accumulating more slow-pay complaints than there are payment reports. 47 players have written to SBR for dispute assistance with wsex. Those players are owed a combined $250,617 with the earliest payment request made in October of 2009. As of July 3rd, wsex has been lowered to the mark of D.

wsex player:

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7/2/2010 07:05 PM
Two wsex slow-pay complaints reach SBR mailbox
Two wsex (SBR rating D+) slow-pay complaints have been reported.

Player 1: Requested $140.00 from wsex on February 3rd. Player has been given various excuses about a change in carriers.
Player 2: Requested $3000.00 from wsex on March 23rd. wsex claimed to be encountering processor problems.

A major complaint from players with wsex has been the fact that, seemingly, staff have been instructed to provide generic and misleading statements regarding the withdrawal process. wsex management did claim to SBR that players who filed for sportsbook assistance would be placed on priority lists. Four wsex players reported payment in June; however 9 additional slow-pay complaints were filed since those reports surfaced. In total wsex's debt to 46 players has now increased to $249,617. The first of those payout requests was made in October of 2009.

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6/29/2010 10:14 AM
wsex player was informed checks take up to 20 business days
wsex (SBR rating D+) accounting gave a misleading time-line to a player that asked how long his $2155 check requested on May 4th would take to receive. He was told that the normal regular mail check delivery time is up to 20 business days. After 20 business days, wsex told the player the delay was caused by a switch in banking processors. In reality, wsex payment delays began much sooner than the purported processor change; wsex was first downgraded in April of last year for their payout issues. wsex continued its slide over the next several months and to date has fallen to the mark of D+, slow-paying 44 players $246,477. wsex has yet to clear the payout request of a user who attempted to withdraw his balance in October of 2009. wsex management claimed players that wrote to SBR via sportsbook complaint form would be placed on "priority lists". It is unclear how many additional users are encountering payout delays. SBR asks any player to fill out the complaint form or write directly to help@sportsbookreview.com with their payout statuses and account numbers.

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6/28/2010 11:06 AM
wsex slow-pays update - $244,322 owed to 43 players
Eight new wsex (SBR rating D+) complaints have been filed on the heels of the June 23rd update where three wsex players reported payment. The cumulative amount owed to the six players is $30,632. This increases the total debt wsex has to players to $244,322, with the first payout requested in October of 2009. SBR will update this report. | Read wsex forum discussion

wsex player comments:
Read more wsex player comments.

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6/22/2010 05:32 PM
Three wsex players report payment
Three wsex (SBR rating D+) players have reported payment. One player received $9000 via 3 checks, two other players received $2500 each via Neteller. Players that have not submitted sportsbook complaints against wsex are encouraged to do so. wsex is currently slow-paying 33 players a total of $213,690, with the first payout request made in October of 2009. On June 18th, wsex management stated players that asked SBR for help would be on a "priority list".

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6/18/2010 08:32 PM
wsex player reports payment
A wsex (SBR rating D+) player has reported payment. The player received two $2500 checks this month. He wrote SBR for dispute assistance on June 3rd. The player is still owed $15,000 by wsex. wsex management has discussed the payout delays with SBR and has stated players who submitted sportsbook complaints were on a priority list. wsex has 35 slow-pay complaints levied against them for a total of $222,690.

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6/11/2010 11:51 AM
wsex update - player debt now $227,690
A wsex (SBR rating D+) payment complaint has been reported. On February 25th a player requested a check withdrawal of $600. As of June 11th, his funds have yet to be received. This is the 35th outstanding slow-pay complaint levied against wsex, increasing their player debt to $227,690.

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6/7/2010 05:21 PM
wsex downgraded from C- to D+

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6/6/2010 09:04 PM
wsex payouts - $375 slow-pay reported
A wsex (SBR rating C-) slow-pay complaint has been reported. A player requested $225 on April 5th and $150 on May 6th and has yet to be paid from either request. This increases wsex's total debt to players to $227,090 - the first unpaid payout request on file is October of 2009.

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6/4/2010 01:41 PM
wsex - player debt now $226,715
wsex (SBR rating C-) is currently slow-paying 36 players a total $226,715. The oldest payout request was made in October of 2009. SBR's last wsex slow-pay report published on May 14th detailed 33 players being owed $184,284. Since that time, three new wsex players have come forward who are owed a combined $39,431.

wsex player:

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5/14/2010 05:59 PM
wsex - player owed $180 for 3 months
A wsex (SBR rating C-) slow-pay complaint has been reported. A player requested a $180 withdrawal on February 18th, and has yet to receive his funds or an accurate time-line of when to expect his payment from wsex. wsex currently owes 33 players that have filed slow-pay complaints $184,284. The oldest payment request was made in October of 2009.

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5/11/2010 06:41 PM
wsex debt to 35 players - $184,104
Five new wsex (SBR rating C-) slow-pay complaints have been received. Five players are being slow-paid $20,473, the oldest payout request was made on February 23rd. This increases the wsex player debt to $184,104; according to the other 32 slow-pay complaints recorded against wsex.

wsex player:

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5/7/2010 01:35 PM
wsex slow-pay reported
A wsex (SBR rating C-) slow-pay has been reported. The player requested $350 via check on March 11th and has yet to receive his funds. wsex currently owes 32 players that have filed SBR complaints $163,361, with the oldest payment requested in October of 2009.

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4/30/2010 07:10 PM
wsex slow-pays update
wsex (SBR rating C-) slow-pay reports have continued to flow into the SBR mailbox. Three new payment complaints were filed with SBR this week. One player requested two payments for $2997 and $2995 in January of 2010. In total 31 unique wsex slow-pays remain outstanding. wsex's debt to players has increased to $163,011 with the oldest payout requested in October of 2009. SBR asks that players with open disputes against wsex fill out a sportsbook complaint form.

Player to wsex:

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4/21/2010 10:43 AM
wsex addresses recently reported slow-pays
wsex (SBR rating C-) has addressed the recently reported slow-pay complaints.

wsex:
wsex currently owes $152,525 to 28 players, with the oldest payment requested in October of 2009.

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4/20/2010 07:49 PM
Two new wsex slow-pay complaints reported
Two new wsex (SBR rating C-) slow-pay complaints have been reported. Player 1 requested a payment of $150 on February 9th and has yet to receive his funds. Player 2 requested two payments, one for $450 on February 15th and one for $530 on March 24th. wsex currently owes $152,525 to 28 players, with the oldest payment requested in October of 2009.

Player comments:

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4/17/2010 12:15 PM
wsex slow-pay received
A wsex (SBR rating C-) slow-pay complaint has been received. On February 10th a player requested $995 via check, he has yet to receive his funds as of today. This is the 26th player that has contacted SBR for assistance with wsex. wsex owes $151,395 to players, with the oldest payment requested in October of 2009.

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4/16/2010 04:12 PM
wsex October slow-pay update
A wsex (SBR rating C-) player that requested $27,000 in October has received his second $3,000 payment today. The player is still waiting on seven additional checks. wsex currently owes $150,400 to 25 players, with the oldest payment requested in October of 2009.

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4/14/2010 02:51 PM
wsex - payment delays update
Eight new wsex (SBR rating C-) slow-pay complaints have been filed with SBR. These players are owed a combined $30,000. wsex has paid out $19,000 recently to SBR readers, but new complaints continue to surface. wsex currently owes $153,400 to 25 players, with the oldest payment request dating back to October. SBR readers are discussing the wsex slow-payments at the SBR message board.

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3/31/2010 05:22 PM
wsex payout complaints update
Additional wsex (SBR rating C-) complaints have been received since SBR's last wsex slow-pays update. The total amount owed to SBR readers is $137,950. Of those 18 players, the following have requested payments at least two months ago:

Players and amount owed over 3 months: One player owed $27,000 from an October 2009 payment request.
Players and amount owed over 2 months: Seven players a total $12,650 from payment requests made on January 3rd-27th.

wsex has conceded to SBR that the size of each payment request plays a direct role in current payout times. SBR is continuing to seek updates on behalf of players and monitor wsex's current position. wsex was downgraded to the mark of C- on March 25th. SBR readers that are owed by wsex who have not yet done so are encouraged to file sportsbook complaint forms.

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3/25/2010 08:04 PM
wsex downgraded from C to C-

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3/22/2010 04:36 PM
wsex payment struggles: payout size determining place in queue
wsex (SBR rating C) has five outstanding slowpay complaints for a total of $43,000. The oldest payout request was made on October 20th of 2009. wsex has cleared most payments within 90 days. wsex paid a player in the last week that requested a $2500 Neteller payment on February 11th. wsex management has conceded that payment times are dictated by the size of the withdrawal request. SBR is continuing to monitor the situation and asks any players currently owed by wsex to submit a sportsbook complaint form.

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2/3/2010 02:02 PM
wsex confiscates $14,719 in casino winnings
wsex (SBR rating C) cancels $14,719 in Pai Gow winnings. From December 13th to 15th a bettor played 564 hands of Pai Gow, winning $14,719. On December 26th his account was deactivated and wsex confiscated all winnings. An investigation of the dispute showed that the player found a discernible pattern - wsex's random number generator was not random. After identifying the pattern, the player bet $100 when he expected to win, and $1 when he expected to lose. When he bet $100 the player won 98.1% of his hands.

wsex concluded that the player was cheating via statistical analysis, claiming that the odds of a player winning this percentage of bets were astronomical. wsex offered no evidence that the player actually cheated, altered hand outcomes or otherwise did anything to interfere with the softwares operation. wsex argues that the player's ability to predict hands justifies voiding winnings.

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1/18/2010 12:54 PM
wsex: Slow pay update
wsex (SBR rating C) currently owes six players that have reported being slow-paid $61,250. The requests were made as early as October of 2009. wsex has not provided a time-line on when these players will be paid. Thirty players have confirmed $100,000 in payment from through their communication with SBR. According to wsex management, the standard wait time for a regular mail check is thirty business days. SBR will update this report when payment is reported or new cases come in. If you have waited beyond thirty business days for payment from wsex, please file a sportsbook complaint form. | View wsex forum discussion

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11/3/2009 06:52 PM
wsex update
wsex (SBR rating C) players report lengthy payment delays. In SBR's previous wsex report on October 21st, the average payment time was a reported 4-6 weeks. Since that time, three new slow-pay reports have been filed. These reports are unique in that players have waited an equivalent amount or longer despite paying a $50 fee for rush processing. wsex's listed time for courier service is 7 business days.

Player report:

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10/21/2009 12:21 PM
wsex payment time update
wsex is currently taking 4 to 6 weeks per check withdrawal request. From SBR's file of complaints, 7 wsex players are collectively owed $30,000; with one player waiting for a $2,000 check requested July 17th. SBR will continue to speak with wsex (SBR rating C) management regarding the 7 players and will update this report as players are paid.

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8/24/2009 11:31 AM
wsex downgraded from B- to C

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7/28/2009 02:09 PM
wsex downgraded from B to B-

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5/17/2009 04:29 PM
wsex downgraded from B+ to B

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4/23/2009 11:03 AM
wsex lowered from A- to B+. The rating change represents a lack of adequate financial processing resources resulting in delays. SBR continues to rate wsex as financially strong and the sportsbook is in position to reclaim a spot on SBR's list of top sportsbooks once processing issues are addressed. Some players have reported delays of two months before receiving payment.

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4/23/2009 10:57 AM
wsex lowered from A- to B+

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3/17/2009 05:51 PM
wsex lowered from A+ to A-

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1/7/2008 05:49 PM
BCS Bowl line hovering at 3.5
SBRlines.com showed LSU favored by as much as 6 with some books in December. The line dropped slowly as the public backed Ohio State taking the points. Bookmakers have settled in at 3.5 almost across the board. Pinnacle Sports is offering the best price for LSU at -101 followed by 5Dimes at -103. Ohio State backers can get a +4 with wsex at -115, essentially getting the half point for a good buy of 5 cents.

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6/1/2007 05:17 PM

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1/13/2007 02:58 PM
5Dimes (SBR rating A) now accepting transfers from Pinnacle Sports (SBR rating A+). 5Dimes (SBR rating A) now accepting transfers from Pinnacle Sports (SBR rating A+). There are no fees or minimum amount required. The bonus structure used for new Neteller deposits will apply. Transfer balances will be credited once Pinnacle acknowledges the request sent to its Customer Service Department. The following sportsbooks are also accepting transfers:

BetJamaica (SBR rating A+): The minimum transfer amount is $50. No fees will be applied by BetJamaica. Transferred funds are eligible for available bonuses.
TheGreek (SBR rating A+): The minimum transfer amount is $500. No fees will be applied by TheGreek Sportsbook. Transferred funds are eligible for available bonuses.
wsex (SBR rating A+): There is no minimum to transfer funds. No fees will be applied by wsex. A 10% bonus will be applied to funds transferred from Pinnacle Sports.

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1/11/2007 05:58 PM
A+ Sportsbooks accepting book transfers from Pinnacle Sports:
BetJamaica (SBR rating A+): The minimum transfer amount is $50. No fees will be applied by BetJamaica. Transferred funds are eligible for available bonuses.
TheGreek (SBR rating A+): The minimum transfer amount is $500. No fees will be applied by TheGreek Sportsbook. Transferred funds are eligible for available bonuses.
wsex (SBR rating A+): There is no minimum to transfer funds. No fees will be applied by wsex. A bonus will be applied to funds transferred from Pinnacle Sports.

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6/24/2006 11:36 PM
Email Response Test Results: Sports bettor "Bucky McCarthy" tested the email support of 12 sportsbooks. wsex (SBR rating A+) came in first at 13 minutes. USSportsbook (SBR rating D+), Tradewinds (SBR rating B-) and Nine (SBR rating B) followed close behind with near perfect replies. View full results here: June Email Response Test.

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6/15/2006 08:43 PM
wsex upgraded from A to A+

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1/14/2006 12:24 PM
Current SUPER TOP 10 Sportsbooks. Consensus of 3 top experts.
The following is the combined SUPER TOP 10 according to;
The Sportsbook Review (SBR) Top 10 Recommended List
The EOG Top 10 Sportsbooks in the World
TheRX.com poster voted top Sportsbooks

1. Pinnacle (36)
2. CRIS (30)
3. Olympic ( 29)
4. Hollywood (20)
5. VIP Sports (18)
6. wsex (17)
7. 5 Dimes (10)
8. BetJamaica ( 9)
9. Bet365 (9)
10. BetCascade ( 9)
Others receiving votes: BetWWTS(7), Skybook(7), Bodog(3), Mansion(2), Legendz(2)

Sources:
http://www.sportsbookreview.com/Recommended+List/
http://www.eog.com/news/index.aspx?id=1126
http://forum.therx.com/showthread.php?t=337810

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1/1/2006 05:09 PM
SBRLines.Com welcomes wsex(SBR rating A) to the #1 free live odds service.
wsex.com is a pioneer and one of the most trusted sportsbooks in the industry. SBRLines.com

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11/13/2005 05:01 PM
wsex (SBR rating A) to join the elite group of sportsbooks on the SBRLines.com service.
SBRLines.com is the leading real time odds service currently displayed on 112 quality sports websites world wide. SBRLines also includes premium stats powered by Statfox.

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7/25/2005 05:16 PM
wsex (SBR rating A) expects website to be operating normally by the end of the night. wsex has been experiencing technical difficulties off and on since yesterday.

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4/27/2005 10:32 PM
SBR initiates coverage of Matchbook at B-. Matchbook is a new betting exchange that is funded by the ownership of wsex (SBR rating A). The exchange aims to offer the American sports bettor the ability to wager via peer-to-peer with the same ease of making a wager at a regular sportsbook. Matchbook has developed its own software and says they have focused on simplicity and functionality. Like all betting exchanges, the quality of the playing experience will be dependant on Matchbook’s ability to attract players and an active trading market. This operation is still in its infant stages.
Player funds are backed by the same investment group behind wsex and players are able to make transfers between Matchbook and wsex at no charge. However, Matchbook holds its own gaming license and has separate operational, customer service and management teams.

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4/24/2005 09:20 PM
Frequently asked question by players: Which sportsbooks offer in-game live wagering? Few bookmakers offer this betting option because of the challenges of balancing action on the quickly moving odds. Sportsbooks that offer in-game wagering include:
• Bet365.com (SBR rating A+)
• wsex.com (SBR rating A)
• Tradesports.com (SBR rating B)
• PinnacleSports.com (SBR rating A+) is also known to offer in-game wagering on mainstream events on occasion.

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4/5/2005 10:39 AM
wsex (SBR rating A) will soon join SBRLines. The full list includes:

Pinnacle	A+
CRIS	A+
VIP Sports	A+
BetWWTS	A+
BetJamaica	A+
Hollywood107	A+
5Dimes	A
wsex	A
Bowmans	A-
Canbet	B+

SBRLINES.COM

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12/18/2004 09:14 AM
wsex (SBR rating A) The "class of the Caribbean" makes some noise in 2005. This is one sportsbook that has focused on taking care of the player while passing on expensive marketing campaigns including player bonuses. wsex management was guarded on their expansion plans but word on the street is wsex is back and we would expect to see more of them in a variety of media in 2005.

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12/8/2004 10:29 AM
Webmasters: Put SBRLines on your website in 2005.. And brand it as your own! The revolutionary real-time lines complete with match-up stats will be made available in early 2005. Websites will be able to brand the proprietary real-time SBR feed and offer the best handicapping stats. Websites will have full control over all branding and banner placements. The world class line-up of sportsbooks committed for 2005: WWTS, VIP Sports, BetJamaica, 5Dimes, Hollywood107, wsex, Bowmans, Pinnacle, CRIS.

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10/22/2004 05:41 PM
SBR announces BetJamaica (SBR rating A+) and wsex (SBR rating A-) join SBRLines.Com. Coming soon, SBR is proud to welcome two of the very best sportsbooks to SBRLines.com. SBRLines.com is currently the ONLY free fully secure live lines service on the internet. Sportsbooks pay a fee to have their live lines displayed on SBRLines.com and support the SBR effort to inform and protect sportsbook players.

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6/7/2004 05:37 PM
SBR team heading to Antigua June 16th to visit WWTS (SBR rating A+), Intertops (SBR rating B) and wsex (SBR rating A-). On June 19th the SBR team heads for Jamaica for a meeting with legendary operator Spiros of Olympic (SBR rating A+) and BetJamaica (SBR rating A+). Look for a video tour of Olympic in the review sections later in June.

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2/3/2004 05:40 AM
wsex (SBR rating A-) apologizes for 3 week slow pay - SBR to plan middle of Feb visit/interview - Complaint received by SBR is also posted at Covers.com

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10/23/2003 05:53 AM
Complaints from; Internet1x2(F-), Playerstime(C-), SportingbetUSA(C-), Sportingbet(C-), BetonUSA(D+), wsex(A-), Sportsbook.com(D+)

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8/25/2003 02:21 PM
wsex rules in favor of player and pays $39k for software glitch that allowed player to circumvent limits. Because the wagers were initially cancelled after the game, wsex risked violating the SBR policy on player account confiscation - wsex shows class and honor by paying player

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9/4/2002 09:47 AM
Recommended List changes - Olympic, wsex, CARIB gain ground at the expense of Intertops and CRIS WWTS, VIP and Pinnacle continue to battle for top 3 spots

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7/3/2010 01:32 PM
wsex downgraded from D+ to D

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6/7/2010 05:21 PM
wsex downgraded from C- to D+

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3/25/2010 08:04 PM
wsex downgraded from C to C-

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8/24/2009 11:31 AM
wsex downgraded from B- to C

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7/28/2009 02:09 PM
wsex downgraded from B to B-

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5/17/2009 04:29 PM
wsex downgraded from B+ to B

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4/23/2009 10:57 AM
wsex lowered from A- to B+

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3/17/2009 05:51 PM
wsex lowered from A+ to A-

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6/15/2006 08:43 PM
wsex upgraded from A to A+

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9/4/2002 09:47 AM
Recommended List changes - Olympic, wsex, CARIB gain ground at the expense of Intertops and CRIS WWTS, VIP and Pinnacle continue to battle for top 3 spots

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