Results News results for the search term: WINNING WAGER; WRONGLY CITES
3/12/2009 11:31 PM
Bwin (SBR rating C) cancels player's winning wager; wrongly cites "obvious error" rule
SBR's
NBA Odds history shows the line was not far from market value and shuold not have been canceled as an error. It is not uncommon for the sportsbook to make wagering and account errors. Poor customer service on the makes it extremely difficult for players to address bwin disputes. Bwin management routinely works with SBR when inquries are brought to their attention. The player's funds are expected to be returned to him.
On Sunday I placed a couple of bets on the NBA match between Orlando and Boston. I heard some news that Boston were resting Rondo and bwin were slow reacting to this news. The bets in bwin were on Orlando +4 and on the moneyline at 2.55. These odds and handicap had been the same all day long and most bookies had +4 or +3.5 orlando and I have bets in other bookies to prove it. By the time it started Orlando were still +2 so not vastly different from what i bet.
I noticed the next day that they had cancelled my wagers. They failed to send me an email telling me. When I enquired asking why they had voided my bets, I got some garbage about "an input error" along with a copy of their rules saying they are allowed to void such errors. This was no input error as they claim and was simply a standard move on team news that happens most days. I find their decision to void my bets grossly unfair.