7/28/2010 01:43 PM
will hill player reports canceled withdrawals, system glitch?Editor's update: This matter was resolved.A
will hill (SBR rating A) player reports that his payout requests were canceled. The withdrawals were for a total of 35,000 SEK ($4,795).
will hill initially stated that Moneybookers was responsible for declining the transactions. Moneybookers denied this,
will hill then clarified that its withdrawal system suffered from a technical glitch. SBR is following up on the complaint.
5/12/2010 09:07 AM
will hill player reports software error transferring to casinoEditor's update: This matter was resolved.A
will hill (SBR rating A) player has reported that after executing a transfer of £465 from his sportsbook balance into the
will hill instant casino, his casino balance never credited the funds. The player made the transfer on March 29th and has been unable to get the matter resolved with
will hill customer service. SBR is now contacting
will hill on his behalf.
10/18/2009 10:23 AM
will hill yet to grade four-month old tennis wager
Editor's update: This matter was resolved.
will hill (SBR rating A) has yet to grade the tennis match between Oscar Hernandez and Daniel Koellerer which took place June 5th. A player had a winning wager on Hernandez, yet was not credited his funds due to irregular line movement which prompted
will hill to launch an investigation into the match.
will hill: "We are awaiting the decision from our Management. Rest assured that as long as we have the decision, we will settle your bet the soonest possible time. We are hoping for your further patience and understanding regarding this important matter. Our relevant department is doing their best to get a resolution on this."
9/17/2007 06:33 PM
SBR’s Sports betting rules Monitor:
Coral (SBR rating A-) revamps rules and terms of service. Players are advised to review the updated rules pages.
Pinnacle Sports (SBR rating A+) adds Rally Racing rules and adds rules regarding player retirement or disqualification in Tennis.
Fonbet (SBR rating C) adds rules for ha
ndball, waterpolo and rugby.
Sportbet (SBR rating B) changes teaser and pleaser payouts and stipulations. If bets and reverse bet rules are also rewritten. Changes have been made to limits on NFL moneyline bets, Arena Football, Canadian Football, and Basketball moneylines. Sportbet lowered phone minimums from $50 to $25 per wager.
will hill (SBR rating A) makes rule changes to Batsman prop bets for Cricket wagering.
i) 2020 Cricket - Named Batsman to score 20 runs or more: Bets stand provided the batsman faces at least one ball, irrespective of the number of overs bowled in the match
8/19/2007 10:28 PM
SBR’s Sports Betting Rules Monitor records noteworthy changes at four sportsbooks
BetOnLine (SBR rating A-) adds rules for NCAA Football season win totals and conference championship future bets. BetOnline.com also changed the required minimum games played for baseball division wins futures from 155 to 160.
will hill (SBR rating A) rewrites entire rules section. Players are advised to review all rules that apply to their betting style.
BetShop (SBR rating C-) cuts max win per bet by two thirds.
The maximum win per bet is limited to GBP 10,000 from 30,000 or 15,000 Euro from 45,000
regardless of the stakes or the odds.
GamingClubSportsbook (SBR rating C) adds fee for inactive accounts
"An administration fee equivalent to 5 sportsbook credits of such credit balance shall be levied monthly."
3/13/2005 01:57 AM
SBR Bill Dozer reports: Player submits new complaint against
William Hill (SBR rating A-) claiming that the sportsbook reduced the payout of a winning wager after the event had concluded. This is the second complaint of this nature in the past month. SBR to contact
will hill on the players behalf.
Editor's update: This matter was resolved.
2/27/2005 11:56 AM
SBR Bill Dozer reports: WilliamHill (SBR rating A-) forces player to accept altered odds after event has concluded.
"I have been directed to you by some people and I was wondering if you could please help me with my problem? It is as follows:
On Friday evening, I placed a bet with William Hill on a spread handicap in NCAA Basketball. I placed a bet of £25 for Rice to win with a handicap of -1.5pts. This was at 19.26:49 (William Hill server time). The transaction number is A564XXXXX. The game started at 00.05 that evening (GMT). My account number is: XXXXXX. I checked my account, and it showed that my bet was still open and valid of -1.5pts. Rice won the game by 6pts." William Hill applies a line of -15 and grades wager as a loss.
"In accordance with Rule F Acceptance of Bets: We cannot allow for mistakes or accept responsibility for any errors or omissions in respect of the announcing, publishing or marking of prices, runners or results despite our every effort to ensure total accuracy. We reserve the right to correct obvious errors. In relation to this rule your bet(s) will be settled at the correct odds. You should see your balance redressed accordingly."
The player’s wager was changed from -1.5 to -15 which resulted in a losing bet. Although the player bet a "bad line" he should not be forced to accept responsibility for the book’s mistake and accept altered odds. SBR to speak with
will hill management about this policy and to request that the wager be voided.
12/22/2003 05:31 PM
will hill (SBR rating A-) continuing to rack up complaints