10/30/2009 02:09 PM
sportsbookusa continues scam; players advised to avoid at all costs
sportsbookusa (SBR rating F) continues to accept new player deposits while not paying winning bettors. The deposit-only sportsbook is on SBR's blacklist.
sportsbookusa is part of the IGaming Software/FutureBet family, which includes
OddsMaker.com.
OddsMaker (SBR rating D-) has attempted to distance itself from
FutureBet despite their allegiance to the scam parent company.
6/18/2009 08:27 PM
Oddsmaker.com steals $8,500 in winnings from playerIn May of 2009 a player accepted a promotion offering $500 in free bets with a five time (5x) roll over (play-through) on his winnings that could not be withdrawn for 30 days. The player went on a winning streak and promptly turned the $500 in free plays into an $8,400 cash balance. The player told his father about the promotion. The father pursued the free-play from his residence in a different town but was denied due to the sportsbook targeting only specific bettors. The winning player was told that his winnings from the promotion will not be paid due to
Oddsmaker (SBR rating D-) taking issue with the fact that he shared the promotion with a third party without authorization. SBR has made its position clear that the matter of a third party's inactive account is not relevant to his winnings. Oddsmaker has confirmed the facts of the player's complaint and stated they will not pay him his May winnings because he "lied" about being authorized to refer others to the promotion and was "rude and arrogant" to the Oddsmaker.com staff.
Due to Oddsmaker's poor reputation they are required to target players with big bonuses who may be uneducated about the industry. SBR routinely receives complaints from players who are lucky enough to go on a winning run only to find the sportsbook has created a reason to deny winnings.
Oddsmaker partnered with no-pay scam group
Futurebet, now known as IGaming Software (IGS), in 2007. After Futurebet stiffed the majority of its licensee (turnkey) sportsbooks and kept its player deposits, it changed its brand name and website from Futurebet.com to
IGamingSoftware.com. Shortly before it stole licensee and player funds it made Oddsmaker and
BetOnUSA (SBR rating D-) its main revenue sources. IGS staff denies association with Futurebet despite the obvious signs such as site similarities, management, and using the same unique server.
sportsbookusa (SBR rating F), was the one licensee owned by Futurebet and continues to operate as a deposit-only sportsbook site. |
Oddsmaker discussion
6/15/2009 07:05 PM
PlayTraders enters SBR rating guide at D-PlayTraders is a licensee of IGaming Software (formerly called Futurebet) which operates from Vancouver, Canada.
PlayTraders is a sister sportsbook of
Oddsmaker (SBR rating D-).
Oddsmaker is currently paying the majority of its players although SBR will soon report at least one new case of stolen player funds. Sister sportsbook,
sportsbookusa (SBR rating F) has failed to pay players for years. SBR continues to receive no-pay complaints daily despite IGaming and Oddsmaker ownership no longer marketing the soiled brand.
Futurebet has stolen hundreds of thousands if not more than a million from players and licensees.
Forum:
Futurebet |
sportsbookusa |
Oddsmaker
3/8/2009 11:47 PM
New sportsbookusa (SBR rating F) victims learn they will likely not be paidSBR continues to receive requests for help from players who are unaware that the sportsbook has owed other players for years.
sportsbookusa is owned by Futurebet Gaming which closed many of its hosted sportsbook brands, stiffing players and business partners in the process. A select few of the brands, namely D- rated BetOnUSA and
Oddsmaker, are now more than deposit-only sportsbooks. The two sportsbooks partnered with Futurebet in late 2007 shortly after it began shedding debt by stiffing sportsbook website owners it serviced. It then changed its official company name to Igaming Software.
sportsbookusa player: I came across your contact info on a message board. I requested a withdrawal from sportsbookusa.com about a month ago and am getting no response and phone # appears to be disconnected. I have a cousin who works in the industry and he had told me quite awhile back that they were legit. I am concerened now though. Can you help?
1/24/2009 01:58 PM
DailyDime enters the SBR rating guide at D-DailyDime.com is hosted and serviced, with the same website IP address and company license as
AceCity (SBR rating D) and
Oddsmaker (SBR rating D), by
Futurebet. The Futurebet flagship sportsbook prior to partnering with Oddsmaker and
BetOnUSA (SBR rating D-) was
sportsbookusa (SBR rating F).
sportsbookusa has stole hundreds of thousands, if not over a million, from its players. SBR still gets at least one email a week from new
sportsbookusa players who are asking for help collecting winnings. Players should avoid all affiliated sportsbook brands.
1/12/2009 11:06 PM
Players at scam sportsbook sportsbookusa (SBR rating F) giving up on funds
Frustration has taken its toll on many players at Futurebet-owned
sportsbookusa. Although the sportbook continues to offer customer service for active players and bonuses for new players, it will not service players requesting funds. Customer Support simply apologizes saying they do not have a timeline for when money will be available. Futurebet is a business partner of
BetOnUSA (SBR rating D-) and
Oddsmaker (SBR rating D-). These sportsbooks should also be avoided at all costs.
Player: They now owe me over $9K. Tried to get my $3,818 for over two years now. Just cancelled it and have been playing with the money. Unfortunately winning! What should I do, anything? I feel like my hands are tied, should I just quit trying?
Player: I have been waiting on a payout to my neteller account of £1,681.22 (British pounds) since 12th April 2008!! All customer service say is that it is pending, being worked on by the accounts department, sorry for the delay blah blah blah. Any help would be greatly appreciated. Thank you
11/7/2008 10:49 PM
RevolutionaryPoker Sportsbook
enters the SBR rating guide at F. RPS is the fourth member
of scam sportsbook group, Futurebet to enter the blacklist in the last month.
Futurebet is a scam sportsbook operation in Vancouver, Canada that has
parented hundreds of slow-pay and no-pay sportsbooks. The group is known for robbing both players and
its turnkey book owners while hiding behind different brand names like the ones listed
here.
Futurebet now calls itself
iGamingSoftware a.k.a IGS. SBR received a payout
complaint last month from a bettor owed $52,900 from
sportsbookusa (SBR rating F), formerly the operation's flagship brand. History
shows it is unlikely the player will see any of his winnings or deposit.
7/23/2008 11:34 PM
SCAM Alert: GoRake enters the SBR Rating Guide at F. GoRake is a new poker room and sportsbook from F
uturebet, now calling itself
IGaming Software. F
uturebet is servicing multiple no-pay sportsbooks like
sportsbookusa (SBR rating F) and
USDbet (SBR rating F).
USDbet, which remains online as a deposit-only sportsbook website, is marketing 100% bonuses. GoRake shares the same IP address as flagship IGaming site,
Oddsmaker.com (SBR rating D-).
6/8/2008 11:24 PM
KingsTreasureCasino enters the SBR Rating Guide at F
KingsTreasureCasino is a newly rated sportsbook from Futurebet which is now calling itself IGaming Software. Futurebet is servicing multiple no-pay sportsbooks like sportsbookusa (SBR rating F) USDbet (SBR rating F) and MonkeyBet (SBR rating F). MonkeyBet and USDbet remain online as a deposit-only sportsbook websites and are marketing 100% bonuses.
4/17/2008 10:19 PM
SCAM Alert: BetBig247 enters the SBR Rating Guide at F. BetBig247 is a new sportsbook from Futurebet, now calling itself IGaming Software. Futurebet is servicing multiple no-pay sportsbooks like sportsbookusa (SBR rating F) and MonkeyBet (SBR rating F). MonkeyBet, which remains online as a deposit-only sportsbook website, is marketing 100% bonuses. The Futurebet Group is currently the largest sportsbook scam online.
11/21/2007 06:24 PM
SafariCasino, MayanSports and BetTheGlobe upgraded from F to D. The books' owner reports paying all players with privately held funds due to Futurebet's unwillingness to pay. Futurebet is withholding its licensee's funds while refusing to pay its users. Some Futurebet sportsbooks have closed down while others are attempting to work out deals to move player balances to other sportsbook operations, like
Linesmaker.co.uk (SBR rating D+) has done. SBR expects only Futurebet-owned
sportsbookusa (SBR rating F) and
new Futurebet partners BetOnUSA (SBR rating D-) &
Oddsmaker (SBR rating D-) players to receive payments from the Futurebet cashier. Players should avoid these scam books which have proven they are not opposed to stealing funds.
10/26/2007 08:56 AM
Futurebet on verge of collapse; sportsbookusa and sister books downgraded to F
More Futurebet Sportsbook brands report that the operation will not pay book owners or their players. Brand owners who ignored Futurebet warnings now realize they have been marketing a scam operation and find themselves with player debt that they cannot pay. Futurebet has not passed earnings, from what has been a very favorable football season for the house, on to sportsbook site owners. Book owners who have been stiffed out of these profits must go into their pocket or stiff the players who managed to win.
Scam planned months in advance?
Futurebet Sportsbook brand owners tell SBR that the turnkey business reached a new low in the early part of 2007. The operation blamed problems on processor theft and stiffed employees in June. Despite the internal probelms sportsbook giant
BetOnUSA (SBR rating D) chose to migrate to
Futurebet just last month. SBR expects BetOnUSA, which briefly owned the World Gaming software source code, to take control of its second sportsbook platform once the many sportsbooks sites close. A paper sale of Futurebet-owned flagship
sportsbookusa is also possible. The chronic slow-pay book has been quiet while white labels see shrinking player bases and growing debt.
Futurebet-hosted Linesmaker.co.uk (SBR rating D-) to transfer balances to Sportsbook.com-serviced Linesmaker.com (SBR rating D-). Players who reside in countries that are prohibited by the Sportsbook.com Group will receive a check.
Linesmaker.co.uk users should
contact SBR. Futurebet Sportsbooks that have obtained their own processing or will move player balancesto a different book are also asked to contact SBR.
10/7/2007 11:48 PM
Player's PyramidCasino (SBR rating D-) $9,500 balance disappearsThe sportsbook was part of the BetOnUSA Group (Empire Entertainment Ltd) before BetOnUSA moved its network of
sportsbook websites under the
Sportsbook.com Group (Jazette Enterprises Ltd) in December of 2006. When BetOnUSA chose to cut ties with Jazette and move its websites to the
sportsbookusa Group (Futurebet) last month they redirected PyramidCasino.com to land at BetOnUSA.com. Most PyramidCasino account holders can log in at
BetOnUSA (SBR rating D). This player has been told by BetOnUSA that they have not received the funds from the Sportsbook.com operation and are not responsible for the balance despite owning the site, which now points to BetOnUSA. Sportsbook.com management claims the player debt belongs to BetOnUSA despite that funds were won when the site was managed by the Sportsbook.com Group and the player currently being able to log in to his zeroed out account using the Jazette-operated
Sportsbetting.com (SBR rating D+). This is the second player to report that the two companies are playing hot potato with his balance. A player who won over $100,000 from BetOnUSA's casino has not been able to access the $85,000 that was remaining in his BetOnUSA account. Both companies claim the debt belongs to the other. BetOnUSA is owned by the same group that owns
Oddsmaker (SBR rating D-). These issues serve as a reminder of the added risk that comes with playing at
turnkey sportsbooks.
9/4/2007 06:40 PM
BetOnUSA (SBR rating D) website back online after two weeks. BetOnUSA.com is now serviced by Futurebet software and its turnkey customer support branded as
PlayerSupport. Players who have requested a payout from the book when it was running on the
Sportsbook.com (SBR rating D+) network report recent withdrawals have been canceled and funds were credited back to their betting accounts. BetOnUSA is likely the biggest brand on the Futurebet network followed by long time problem-sportsbook,
sportsbookusa (SBR rating D-). Players are hopeful that the book will not show the effect of Futurebet's financial problems and will resume processing payments. BetOnUSA, as part of the Sportsbook.com Group, recently began sending player funds after slow-pays that lasted as long as five months.
8/23/2007 01:39 PM
Little hope left for G2Gbet (SBR rating F) victims
Former G2Gbet host and full service provider, Futurebet has denied that it serviced the failed sportsbook despite cached internet web pages proving otherwise. Futurebet was responsible for all services given to bettors under the webmaster domain name G2Gbet.com including software and accounting. In the past,
sportsbookusa, the Futurebet flagship sportsbook brand, has taken over account balances of failed Futurebet white labels. This does not appear to be the case with G2G. Many Futurebet employees report being laid off and others have reported not being paid their salary in over two months. Players can expect multiple downgrades of sportsbooks in the Futurebet Family.
See SBR's full list of Futurebet Sportsbooks.
8/20/2007 10:58 AM
G2Gbet (SBR rating F) closes with player funds The Futurebet sportsbook has parked its domain G2gbet.com leaving no messages or contact information for owed players. Two customers report having four-figure account balances in the turnkey sportsbook. SBR to contact Futurebet flagship book,
sportsbookusa (SBR rating D-) about taking over these accounts. Players with balances should
contact SBR.
8/10/2007 11:09 AM
New sportsbook from the Futurebet Group LionsLounge enters the SBR rating guide at F. The majority of the Futurebet brands are currently unable to pay players, including the group's flagship book, sportsbookusa (SBR rating D-) yet the company is creating more sportsbooks hoping to bring in new players for football season.
3/13/2007 06:44 PM
JonWoodGaming (SBR rating F) now planning to re-launch website tomorrow under Futurebet Gaming. Futurebet sportsbooks, such as sportsbookusa (SBR rating F), currently owe players who have been waiting over a year for their withdrawal.
2/11/2007 12:55 AM
InterXgaming, a sister site of
sportsbookusa (SBR rating D-), enters the SBR rating guide at D-. InterX is advertising a new sportsbook, casino and poker site while
sportsbookusa is currently addressing no-pay complaints.
12/31/2006 11:48 PM
sportsbookusa (SBR rating F) player submits final payout complaint of the year, waiting for $900 since October.
Player:
I would never have deposited with these guys if i found SBR. I read about the problems and wanted to get out. Now Im stuck too. Please help.The defunct
BetOnSports family of sportsbooks along with
sportsbookusa and sister Futurebet books were the largest sources of no-pay complaints in 2006.
7/6/2006 10:15 AM
SBR Bill Dozer reports: sportsbookusa (SBR rating F) seeking investment partners to help with debt to clients. Current players are hopeful the start of football season will allow for large withdrawals to be processed.
6/4/2006 09:41 PM
SBR Bill Dozer reports: sportsbookusa (SBR rating F) with most no-pays thus far in 2006. No other website prompts more withdrawal complaints to SBR each week than
Futurebet’s flagship site,
sportsbookusa. SBR will continue to warn players regularly about this book, which still manages to attract new clients with creative marketing and its attractive website.
Jimmy 6/03/06: "Have you ever heard a 24 to 48 hour withdraw taking close to two months. I’m with sportsbookusa.com and I have had a withdraw pending since april 12th of this year. I have emailed everyone that I could and yet no response... This is probably the worst sportsbook there is out there and I would apprieciate it if you would let everyone else no how horrible they are."
5/4/2006 05:15 PM
SBR Bill Dozer reports: Reno.net (SBR rating D-) is the latest Futurebet serviced sportsbook to receive a payout complaint. Reno enters the rating guide at D-. Futurebet’s flagship sportsbook,
sportsbookusa (SBR rating F+) continues to struggle. The sportsbook’s own customer service is warning potential players "
sportsbookusa is having payout problems.
You may want to play elsewhere".
2/16/2006 06:46 PM
sportsbookusa downgraded from D- to F
2/16/2006 06:05 PM
SBR Bill Dozer reports: sportsbookusa(SBR rating F) tells SBR they are months away from being able to pay large balance holders. Until the Super Bowl, SBR was able to facilitate payment plans; but we are now told that there is no time frame for when
sportsbookusa users will see their funds.
12/1/2005 06:49 PM
SBR Bill Dozer reports: sportsbookusa(SBR rating D-) unable to process withdrawals, tells SBR payouts are delayed indefinitely. Players with
sportsbookusa and sister books under the Futurebet umbrella are experiencing longer than usual payout delays and the company is no longer able to put players on installment plans per SBR’s request. A sub-par football season for the bookmaker, as well as a change in management are likely responsible for the worsened situation. Futurebet accounting issues have been known to become progressively worse. Current customers should request their funds immediately. Below is an email to a player from Futurebet’s Player Support.
Hello *****, We thank you for your continued patience regarding the pending withdrawal situation with sportsbookusa.com . We have been informed that sportsbookusa has been experiencing major delays in settling player withdrawals. We will notify the casino operator that you have contacted us today regarding your pending withdrawal with sportsbookusa.com. Thank you for choosing sportsbookusa and we at Player Support wish you the best of luck in the future. Sincerely, Charlynn Player Support
help@playersupport.com
10/31/2005 11:54 PM
SBR Bill Dozer reports: sportsbookusa (SBR rating D-) loses accounting manager and slow-pay complaints fill the SBR email box. Although the book is in what seems to be a permanent slow-pay state(a payout within three weeks is considered fast), Futurebet’s former accounting manager, Michelle was organizing payout plans for each "squeaky wheel" who complained to SBR. SBR hopes to reestablish communication with the troubled company and continue to assist players with delinquent withdrawal requests.
10/5/2005 09:16 PM
SBR Bill Dozer reports: sportsbookusa (SBR rating D-) enters into payment plan with three players who have filed complaints with SBR.
9/26/2005 08:03 PM
SBR Bill Dozer reports: Futurebet payout problems continue. SBR receives weekly complaints like this one, from players wondering if they will ever be paid.
"Hey SBR, I requested a neteller withdrawal from sportsbookusa on 9/19 and I still haven’t received any payout as of 9/26 even though on their website it says neteller withdrwals take 24-48 hours. I’ve copy and pasted a conversation I had with a customer service rep on live support, my screen name is XXXX and his is Dimitri." ** You are now speaking with Dimitri, Player Support.
**Dimitri : Hello. You’ve reached Player Support. How may I assist you? XXXX : Hi Dimitri, I requested a neteller withdrawal on 9/19 and it still hasn’t been processed yet
Dimitri : Let me look into that. What is your username, please? XXXX : Account # ******
XXXX : username *******
Dimitri : Thanks, that will work.
Dimitri : I see you are with the sportsbookusa.com. They are currently in a state of delay with all of the withdrawals. It has been an issue for over three months now, but we have heard from the Accounts department that all delays will be resolved very soon. Dimitri : I am sorry we do not have a certain estimate for the date when your withdrawal will be processed, though.
Dimitri : Is there anything else I can assist you with?
XXXX : you mean some people haven’t been able to get their money for 3 months?
Dimitri : Yes, but the delays are being resolved now. XXXX : ok
Dimitri : Although I do not have an estimate for when the withdrawal will be processed, I am certain it will not take as long as three months. XXXX : oh thats nice, you really should change your pa
8/26/2005 10:10 AM
SBR Bill Dozer reports: sportsbookusa (SBR rating D-) and sister sportsbook,
InterChamps (SBR rating D-), send payment to three players who have recently filed Slow-pay complaints. Although all players who have reported their issue to SBR have been paid in full, this is likely attributed to Futurebet’s policy to pay what they refer to as the "squeakiest wheels" get paid first. Players who are requesting payments of $1,000 or more without assistance are waiting at least one month and even then must receive installments.
8/17/2005 11:14 PM
SBR Bill Dozer reports: FutureBet’s
sportsbookusa (SBR rating D-) fails to follow through with payout arrangement. SBR poster
shares his frustration as he continues to request his $3,782.
7/13/2005 03:52 PM
SBR Bill Dozer reports: TheCasinoFiles (SBR rating F) reportedly having trouble paying Futurebet, their turnkey service provider, and may not make it to football season. The sportsbook is in slow-pay mode, having owed players for months. If the book were to fall, balances may be absorbed by
sportsbookusa, with players being forced to accept a 3x roll-over requirement. Both books are hosted by Futurebet, who finds itself in these situations by offering a fully operational online sportsbook to anyone willing to pay an initial $35,000 start-up fee.
5/14/2005 05:34 AM
SBR comments on recent Upgrades and Downgrades: Problem plagued
FutureBet books such as
sportsbookusa earn an upgrade off the Black List to D-. This is an improving situation but still a high risk.
Mansion raised from C to B-. This upgrade highlights our confidence in Mansion management.
MajorBetting raised from D+ to C-. The unusual and increasing rating spread between MajorBetting at C- and their management company, BetRoyal rating of D, highlights SBR’s opinion that players are actually safer playing at the managed book.
Internet1x2 lowered to F-. We continue to work with players to get them paid. Unfortunately it appears that we no longer can be an effective intermediary as the book shows no concern for the continuing No-Pays.
Canbet upgraded from B+ to A-. It was January 26, 2004 when Canbet was last an ’A’ rated book. IAS, the parent comapnay, has worked hard to improve their product and player feedback clearly indicates they are making strong progress.
5/9/2005 01:11 AM
sportsbookusa upgraded from F+ to D-
5/8/2005 11:44 PM
SBR Bill Dozer reports: sportsbookusa (SBR rating D-) and multiple sister Futurebet sportsbooks exit
SBR’s Blacklist. Although the company’s withdrawals are severely delayed, an F rating is no longer justified. Management tells SBR that
sportsbookusa will pick up the tab for other Futurebet sites that can not meet their obligation as was the case with Oceansbet (SBR rating F-). It should be noted that all Futurebet books are requiring at least two weeks to process Neteller payouts.
3/26/2005 01:44 AM
SBR Bill Dozer reports: sportsbookusa (SBR rating F) working with SBR on payment plans. PlayerSupport Manager, Michelle, claims that the Futurebet Family of sportsbooks will be current in a matter of weeks and multiple players have been paid in full this month. While this is encouraging news, SBR recommends players continue to steer clear of this large
network of sites as many players still await payment.
1/27/2005 01:04 PM
SportsbetGamblingSportsbook - SBR initiates coverage at F,
sportsbookusa upgraded from F to F+
12/2/2004 02:50 AM
SBR mailbag: Sportsbook.com (SBR rating C) now 7 days late on ACH (e-check) payout. Sportsbook.com management is tracking payment.
Update 12/2: Player receives payment in full
sportsbookusa (SBR rating F): Player waiting for withdrawal of $724 since September 3rd.
sportsbookusa tells SBR they will advance the payout request to accounting and claim they do not know why it has yet to be processed. Withdrawal requests continue to be stalled in this book’s system.
Internet1x2 (SBR rating F): Player reports being paid $6,000. Complaints are still being filed but the overall amount of player debt that SBR has on record is slowly decreasing.
Changeabet (SBR rating F-): New complaints coming in from multiple players owed small amounts. Changeabet and their sister sites are currently offline.
Bahismerkezi (not rated) owes player over $16,000 since November 7th. Phone line only offers an answering machine. Bahismerkezi is not responding to emails.
English Sports Betting (SBR rating F-) SBR receives no-pay complaints against ESB almost daily. This scam operation owes more players than any other active sportsbook.
10/24/2004 12:38 PM
SBR Bill Dozer reports: USA Sports Casino (SBR rating F) player reporting slow-pay. USA Sports Casino is a new site from Futurebet. For about $35,000 in start up fees and 30% profit share, Futurebet will set up and operate a gaming site for just about anyone. Players should avoid this family of sportsbooks which also includes
sportsbookusa (SBR rating F-) and
RedRoyal (SBR rating F).
10/19/2004 06:31 PM
SBR Bill Dozer reports: Player files 1 month slow-pay complaint against
sportsbookusa (SBR rating F-). SBR is also recieving an influx of new slow-pay complaints against
Bets4All (SBR rating D).
4/15/2004 12:52 PM
Beware scam book sportsbookusa (SBR rating F-) trying to lure players in with free accounts that they will never pay on - BetonUSA (SBR rating D) is a slow pay book, SBR Bill Dozer to inquire.
10/24/2003 05:49 AM
sportsbookusa - SBR rating F-, On SBR RUN! List, originally downgraded by SBR on July 7, 2002, now unable to make a $400 payout
8/17/2003 12:00 AM
sportsbookusa Downgraded from Black List to the RUN! List - SBR rating lowered from F to F-
3/17/2003 04:52 PM
What happened to
sportsbookusa? Once a SBR recommended book is now dogged with slow pays
2/8/2003 04:17 PM
Payout complaints this week - all are long standing members of the SBR Avoid List-
sportsbookusa SportsInteraction(1 positive received also), English Sports Betting, Skytower, Pro5Sports
1/22/2003 12:00 AM
sportsbookusa - Downgraded from the Black List to the RUN! List
9/23/2002 09:47 AM
This week's serious player complaints: Little NASA (on RUN! List), SportsInteraction (on Black List),
sportsbookusa, Sportsbook.com(Black List), LionBets(on RUN! List)