1/19/2012 05:11 PM
Alliance Sportsbook updateAlliance Sportsbook (SBR rating C-) has been added to the SBR ratings guide. On 18 January 2012, SBR initially
noted that low-ranked
sportsbooks operated on the same web server in the past. SBR has since confirmed that the sportsbook is an independent entity run by a veteran industry manager.
Alliance is a new sportsbook that is currently invite-only, headquartered in Costa Rica and using the DGS wagering software. Players with feedback can
write to SBR.
1/17/2012 12:11 PM
PulseBet, SynBet remain off-line with players' fundsA PulseBet (SBR rating F) victim writes in. The player tells SBR that he was scammed out of $2,000; after building his bankroll up, the player took a break from wagering only to return to find the sportsbook off-line. On 17 November 2011, SBR
reported that both
PulseBet and sister sportsbook
SynBet (SBR rating F) remained online, despite a public admission of insolvency. Both websites went off-line shortly thereafter. Many of the scam shops' customers were users from TheRXforum. TheRX introduced the previously unheard of
sportsbooks on 16 August 2011, advertising SynBet as a platinum sponsor.
Players are owed a minimum of $21,000, according to
sportsbook complaints filed by users of PulseBet and Synbet.
SBR advises readers to exercise extreme caution playing with new bookmakers. The
sportsbook ratings guide, as well as the
scam sportsbook blacklist, are intended to educate readers on the risks associated with each company.
1/12/2012 01:51 PM
VIP Sports player never paid balanceOn 15 July 2011, SBR reported that VIP Sports (SBR rating B-) would close its doors. The Curacao based bookmaker announced that as of August 1st it would no longer be in business.
VIP, along with sister
sportsbooks Nine.com and BetGameDay.com instructed players to withdraw their funds by that time. Many seasonal players were taken by surprise when logging on for football season and realizing that the VIP brands were defunct. SBR exhausted all avenues in contacting former VIP personnel and eventually procured a
statement that players would be paid.
GTBets.com (SBR rating C) surfaced the same week, using the same website skin, web server and telephone number as VIP Sports. SBR interviewed GTBets.com and learned that the sportsbook acquired the VIP software, hardware and retained key management. GTBets.com attempted to
solicit VIP's former clients into depositing; an attempt to capitalize on the brand and kickstart its own business venture.
GTBets.com later agreed to pay VIP Sportsbook, BetGameday and Nine.com players that did not request their funds prior to the 1 August 2011 deadline. A total of $45,995 was owed to players and reportedly paid. GTBets assured SBR that it had attempted to contact all players that held unpaid balances with the VIP brands.
SBR has received a new complaint from a player that states he was never paid a $1,590 balance. SBR is contacting GTBets management to discuss the player's claim. VIP Sports players in need of assistance should submit a
sportsbook complaint form, or write to SBR directly at
help@sportsbookreview.com.
UPDATE 26 Jan 2012: The player's deposit ($1,590) was made in November of 2009. The player does not recall wagering with the sportsbook, and has no further information to document that a balance was maintained at VIP. SBR has asked the player to provide more information, and considers this matter closed.
12/3/2011 02:26 PM
BetOnline247 scams another playerA BetOnline247 (SBR rating F) player tells SBR that he has been waiting for an €800 for four months.
BetOnline247 players have reported not being paid more than €50,000. SBR has more than fifty complaints on file from users that were not paid. The sportsbook was included in the April 16th, 2011 report "
Online scams, five sportsbooks to avoid".
Operating out of San Pedro, Costa Rica, BetOnline247 claims to be regulated by government of Costa Rica. The claim is not accurate;
sportsbooks in Costa Rica are not given gaming licenses nor are their
sportsbooks regulated by government officials. BetOnline247 targets European customers. The sportsbook was added to the
scam sportsbook blacklist by Sportsbook Review.com on May 14th, 2011.
11/21/2011 06:09 PM
MyBet sportsbook account disputeA MyBet (SBR rating D+) player writes to SBR with an account complaint. The player registered to MyBet and made a first-time deposit of €80 before increasing his account to €368.71. The player tells SBR that MyBet refunded his deposit and closed his account after accusing the player of being connected to other account-holders. The player denies the charge.
MyBet is a Malta-based sportsbook. Malta
sportsbooks have recently come under fire, as dodgy sportsbook
owners gravitate to the country for their lax gaming restrictions. Recent Malta scam
sportsbooks include
Stryyke (SBR rating F),
BetOnBet (SBR rating F), and
BetAfterBet (SBR rating F). MyBet is one of the only Malta
sportsbooks not on SBR's
scam sportsbooks blacklist. MyBet had a rating of D+ initiated by Sportsbook Review on April 7th, 2011.
SBR will update this report.
Sportsbook players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
11/18/2011 06:14 PM
BetGrizzly player has account disabled after converting free bonusA BetGrizzly (unrated) player writes in with an account complaint. The player registered for BetGrizzly on November 13th, 2011. He accepted the free $50 no deposit bonus and completed the advertised 6X rollover. After finishing the rollover, the player requested a $250 withdrawal. The player tells SBR that
BetGrizzly informed him that he needed to wait a period of 30 days in order to request payment. The player then says that his account was suddenly closed without notice from BetGrizzly. The player states that customer service will not reopen his account. SBR is following up on this BetGrizzly sportsbook complaint.
On July 29th, 2011, SBR reported that BetGrizzly Sportsbook was targeting players promising 100% bonuses. BetGrizzly was being promoted by former WagerWeb (SBR rating D-) employee "Chuck".
Players are advised to use extreme caution when playing with unrated online
sportsbooks. High bonuses are typically dangled as carrots to reel in new blood but can spell disaster for the house without proper risk management. SBR publishes a comprehensive list of over 1,000 sportsbook ratings in the
SBR Sportsbook ratings guide.
BetGrizzly players with payout complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
11/11/2011 02:59 PM
Sportsbook scam alert: 105Vig player writes inA 105Vig (SBR rating D-) player writes in. The player tells SBR that he signed up at the mysterious new sportsbook for their $100 free bet promotion, which he lost. 105Vig offered the player a $500 line of credit - the player accepted and increased his balance to $1,654.11. The player asked for a withdrawal on Tuesday, November 8th. On Wednesday November 9th 105Vig contacted the player and stated while manager "Jerry" was not in the office, the representative believed that the player should not be paid due to making negative posts on SBRforum about the company.
On November 8th, 2011, SBR reported that 105Vig was peddling no-deposit bonuses and credit lines.
105vig.com
uses an unencrypted login, offers no customer support email address or
phone number, and uses HTML to display its sportsbook lines - not industry-grade betting software. SBRforum members
reported that the unheard of website offered a $500 credit line if the no-deposit bonus was lost.
105Vig is currently on the SBR
sportsbooks blacklist. SBR advises users to avoid the anonymous outfit.
11/8/2011 03:55 PM
Sportsbook scam alert: 105Vig peddling no-deposit bonuses and credit linesSportsbook scam alert: 105Vig.com (SBR rating D-) is offering bettors a $100 freeplay to try out their website. The sportsbook is hosted on a web-server based in New York and shares the same remote address as a number of
handicapping services.
105Vig.com uses an unencrypted login, offers no customer support email address or phone number, and currently has betting odds on one NFL game this weekend. 105Vig's appears to be powered by basic HTML webpage - not industry-grade betting software. A number of users
reported on SBRforum that the unheard of website offered a $500 credit line if the no-deposit bonus was lost. SBR has added 105Vig to the
sportsbooks blacklist at D- and advises users to avoid the anonymous outfit.
11/4/2011 12:49 PM
Sportsbook scam alert - SynBet.com, PulseBet.com steal bettors' fundsSynBet.com (unrated) is unable to pay players. The admission of insolvency was made by a company representative on TheRXforum, a forum that advertised SynBet as a platinum sponsor. On August 16th, 2011, head moderator "Wilheim" publicly introduced the unheard of sportsbook to forum users. SynBet primarily targeted US bettors, while sister outfit PulseBet focused on the European market. The two
sportsbooks were hosted on the same server and shared wagering software as well as customer support numbers.
On November 1st, 2011, a SynBet company representative posted that players would not be paid. The 143 word statement, which attributed blame to processors, was the last public appearance from a SynBet representative. Both players and SBR have attempted to contact SynBet and PulseBet by phone and live support - those channels of communication appear to be offline, although both
sportsbooks continue to post lines each day.
SynBet and PulseBet players have written the SBR mailbox to
detail a range of sportsbook complaints, as well as voiced
their complaints directly at TheRX. |
Read SynBet & PulseBet complaints
10/28/2011 03:07 PM
Best online sportsbook poll nearing completionSBRforum
posters are asked to cast their vote for the best bookmakers. The online sportsbook
poll opened on October 1st, and runs for three more days through October 31st, 2011. Posters
are invited to place votes for their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for October 2011.
Vote here!
10/24/2011 06:25 PM
BetAtHome benefiting from fraud attemptsBetAtHome (SBR rating C-) has confiscated a €460 balance (€300 deposit+winnings) from an admitted bonus-abuser. A
BetAtHome player confessed to operating multiple accounts to scam the sportsbook out of giving him several first deposit bonuses. The player tells SBR that he created an additional "5 or 6 accounts" to take advantage of a 100% signup bonus that paid up to €33 on each deposit. All extra accounts were eventually emptied - no withdrawals were made on these accounts. While the player is unsure of specific numbers, he claims to be definite that he has been a losing BetAtHome customer overall.
sportsbooks that offer signup bonuses must protect themselves against customer fraud. Bonus abuse and multi-accounting are prevalent in the industry, forcing
sportsbooks to spend a great deal of resources on fraud management, in some cases even choosing to not offer bonuses to certain regions or specific deposit methods. In this dispute, though the player was in clear violation of BetAtHome's rules, he did not profit from his attempts to scam the sportsbook - thus, the sportsbook would have no right to confiscate his deposit. The argument could be made that the punishment fit the crime if this player had withdrawn more than he deposited as a result of his multi-accounting scam, but such was not the case in this sportsbook dispute. |
BetAtHome recent news
10/20/2011 07:00 PM
Best Sportsbook Poll underwaySBRforum
posters are asked to cast their vote for the best bookmakers. The online sportsbook
poll opened on October 1st, and runs through October 31st, 2011. Posters
are invited to place votes for their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for October 2011.
Vote here!
10/19/2011 11:16 AM
The risk of playing with poorly rated online sportsbooksMike just hit a $75,000 football parlay and already had plans on how he
would spend the dough. A 50'' flat-screen was first up - then he was finally paying off the
auto-loan he put off for so long. Next
was a gift to his parents for putting a roof over his head eight years too
long, well past most kids' home expiration date.
One problem Mike didn't account for in all of his planning - he would never
see a red cent of it.
Mike made an account at Scam Book Xyz.com. After being on the ropes a few
times, down to his last $200, Mike threw up a prayer. Except this was no Our
Father; it was a Hail Mary, fourteen-team, NFL Sunday parlay. Chasing that ever
elusive life-changing score, Mike won every game. That's when the music
stopped and reality set in.
"Hi, I'd like to go about withdrawing my funds. What's the fastest
possible manner I can do that?"
"Sir, the notes from management are that your account has been
locked and is under review. Until the investigation is complete, no withdrawals
are possible on the account, sir. May I assist in anything else?"
Mike's heart sunk in his chest. He had heard all the stories of scam sportsbooks
but he blew off the advice of his friends and proceeded to part with his cash every
second Friday of the month. After all, he was given a small reload bonus on
every deposit. He doled out $300 at a time of his hard-earned, minimum wage
paycheck and dreamed of that big score; the life-changer.
Mike would soon come to grips with what amounted to a cold shower. He failed
to do his research and ended up with a scam sportsbook that had a history of
not paying big winners.
________
The above anecdote is fictional, but it highlights a very real risk of
playing with shady bookmakers. While online gambling is typically met with
negative connotations in most circles, sportsbook players are no different than
investors - from recreational players looking to have a good time, to middle of
the pack grinders earning a little on the side to the full-blown
professionals: A sportsbook deposit is an investment. Before making an
investment to any online sportsbook, a player should consider the following:
How long has the sportsbook been in business?
Many sportsbooks pop up on the grid each year. sportsbooks aiming to serve
US customers typically surface prior to football season. These sportsbooks are
at a disadvantage as they are attempting to drum up business in a tight, highly
competitive market. To counter the reluctance players have trying out a new
sportsbook, these companies usually promise to give away the farm - reduced juice, big starter bonuses plus reload
incentives. The best measuring stick a player can use to gauge the safety of an
operation is TIME. Any sportsbook can have a successful quarter or year; but
can the sportsbook maintain a high level of service, fast payouts and good
customer service season after season, year after year? SBR advises players to
stick with online bookmakers that have been in business for a minimum of five
years.
Are there any serious outstanding
claims against the sportsbook?
The value of the internet is how quickly information spreads. A simple Google search of a
company often yields relevant
information for the player to consider before making his decision to play with
an online sportsbook. SBR also provides
an outlet for users to discuss sportsbooks without fear of censorship in the
sportsbooks & Industry section at SBR Forum. The SBR sportsbook ratings guide features over 1,000
online bookmakers - from various countries, with different platforms and business models. For a more refined look
through bookmakers considered to be among the industry's best, the official
sportsbook reviews written by SBR provide thorough operation overviews.
How willing is the sportsbook to discuss disputes with SBR?
A good online sportsbook is no different than any other company in the
public eye - they strive to provide good service and to be regarded positively
by consumers, knowing that good press leads to more customers, and more
customers allow business to grow. One of the aspects that helps shape a
sportsbook rating is their communication
with SBR. In an industry rife with betting markets, wager types, bonuses and various
payout methods, inevitably a dispute will arise where either the player or
house is at fault. SBR logs player complaints in its industry news feed and
posting forum, giving readers a chance to stay up to date with current online
sportsbook news and disputes. sportsbooks rated B+ and higher have historically
been active in discussing disputes with SBR.
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
help@sportsbookreview.com or dialing 1-830-255-4677 seven days a week during
normal business hours.
10/14/2011 05:14 PM
Online sportsbooks legal expert Nelson Rose interview: Part 3
SBRtv's Peter Loshak concludes his three-part interview series with renowned online gambling legal expert, Professor Nelson Rose. Parts one and two of the video series can be found in the
SBR news archives. In part three, Professor Rose addresses tax scenarios, the politics of online gambling in Washington, and the conventional legal wisdom pertaining to sportsbook freeplay bonuses. |
Discuss this video
10/9/2011 04:53 AM
Best sportsbooks Poll underwaySBRforum
posters are asked to cast their vote for the best bookmakers, the online sportsbook poll took place on October 1st. Posters
are invited to give their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for October 2011.
Vote here!
10/1/2011 02:10 PM
SBR Forum Posters' poll Open: SBR posters invited to vote for Top sportsbooksSBRforum
posters are asked to cast their vote for the best bookmakers. Posters
are invited to give their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for October 2011.
Vote here!
9/24/2011 12:29 PM
Bet770 added to sportsbook ratings guideBet770 (SBR rating D+) is a London based online sportsbook and casino. The gaming site has been operating since 2001 under The Group 770, most known for Casino770, and in 2009 has attained a sublicense for its sportsbook in the Netherlands Antilles (Mandarin Gaming NV Curacao).
Bet770 players have reported a number of bonus and wagering complaints in the last year. Complaints range from bait-and-switch, or bonus denial, grading time complaints, or poor customer service in situations involving multiple accounts. To Bet770's credit, the bookmaker has kept its lines of communication open with Sportsbook Review and to date has not outright stiffed a bettor. Bet770 has been assessed with an initial rating of D+ by SBR in the
sportsbook ratings guide. Like with all lowly rated
sportsbooks, bettors are responsible with understanding the inherent risks involved. Bet770's major flaws are its inability to effectively manage its bonus programs to prevent player abuse, and its risk management in identifying suspicious activity. In addition to its sportsbook, Bet770 operates a casino, bingo, poker and arcade games platform. Bet770 players with relevant feedback are asked to write to
help@sportsbookreview.com.
9/9/2011 10:43 AM
Online sportsbooks legal expert Nelson Rose interview: Part 2SBRtv's Peter Loshak interviews renowned online gambling, and online sportsbook legal expert Nelson Rose. Part one of this three part video series can be found in the
SBR archives. In part two, professor Rose addresses the potential impact of various online poker legalization bills, as well as the banking climate. |
Discuss this video
9/8/2011 11:05 AM
WSEX Sportsbook payout complaints updateWSEX (SBR rating D-) players are hopeful that the start of the football season will alow the slow-pay sportsbook to get back in the black. WSEX once held a rating of A+ at SportsbookReview in June of 2006.
WSEX lost its status as an A-rated sportsbook in April of 2009, and continued to slide through the
sportsbook ratings guide until it eventually found itself on the
sportsbook blacklist in March of 2011.
WSEX has been the subject of several payment complaint newswires throughout 2010 and 2011. The formerly high-ranked sportsbook was considered one of the industry's most financially sound
sportsbooks, even having a hand in the formulation of popular betting exchange
Matchbook (SBR rating B). Matchbook officially
severred all business ties with WSEX after coming under new ownership, distancing itself from the failing operation.
Sixty-eight WSEX players report $488,233 in delinquent withdrawals. The outstanding requests date back to October of 2009. The last surge of WSEX payouts was recorded during the beginning of the 2010 football season, when
WSEX paid $124,617 to players. | Forum discussion:
WSEX disputes
9/2/2011 07:27 PM
NorthBet added to sportsbook ratings guideNorthBet.com (SBR rating C-) is an invite-only sportsbook located in San Jose, Costa Rica. SBR confirmed that a number of former
BetUS (SBR rating D+) managers are behind the operation. Earlier this year, NorthBet paid $15,000 to a player that allegedly forged a cash-transfer receipt by increasing the amount one zero. NorthBet communicated with SportsbookReview throughout the dispute. The decision to pay the player vice refunding the actual deposit was made to avoid any unwanted press while the sportsbook was in its infancy, and due to the player legitimately increasing the balance credited via his casino play. NorthBet claims to be a stand-alone company that operates a niche
business model, with plans to expand its offerings to include fantasy
football for customers, as well as a dedicated mobile platform aimed at
the latest smart phone browsers. NorthBet's marketing team operates out
of Montreal, Canada. NorthBet only accepts US based registrations.
NorthBet players with feedback are asked to write to help@sportsbookreview.com. As with all new online
sportsbooks, players are advised to exercise caution. Many
sportsbooks run -EV promotions to drum up business and get players to bet on their
NFL picks at the start of football season, and could potentially flat-line without adequate risk management precautions.
NorthBet has been added to the
SBR sportsbook ratings guide at C-. SBR will update this mini-review page as any relevant player feedback or complaints are submitted.
9/2/2011 11:40 AM
Live Betting sportsbooks videoSBRtv's Peter Loshak breaks down Sportsbook Review's
Live Betting sportsbooks list.
9/1/2011 07:11 PM
BetGrizzly sportsbook payouts? A BetGrizzly (unrated) player has filed a
sportsbook complaint. The player tells SBR that he deposited to BetGrizzly after being lured in by their attractive bonuses, and because he had prior dealings with "Chuck" (formerly of WagerWeb). The player tells SBR that
BetGrizzly gives out 25% in freeplays per day, and that by his estimation he has received nearly $2,000 in freeplays in his short time with the online sportsbook. After having success with his wagers, the player tells Sportsbook Review that his balance was increased to $4,000. He has been trying to withdraw funds for the last week via a cash transfer service, and has to date not received payment, despite BetGrizzly advertising same-day payouts through those methods.
Players are advised to use extreme discretion in choosing which online sportsbook to send their funds to.
Unrated sportsbooks just starting out have a high failure rate in this industry. Many of these
sportsbooks will promise 100% bonuses or other daily incentives to entice players to play with them over more established
sportsbooks. |
BetGrizzly sportsbook news
8/29/2011 05:47 PM
Online gambling expert Nelson Rose interviewed by SBRtv: Part 1SBRtv's Peter Loshak interviews one of the world's most renowned experts on international gambling law, Professor I. Nelson Rose. In part one of the three part video series, Professor Rose starts off with his general thoughts on the
state of online sports betting in the US, and gets a bit
into the legalities and mechanics of web domain seizures. Professor Rose also addresses
sportsbooks like
BetJamaica deciding to closedown. |
Discuss this video
8/29/2011 03:07 PM
SBR's online sportsbook email response testSportsbook Review (SBR) has launched a new
online sportsbook email response test. The seasonal test is conducted prior to the start of each sports year. The test included five football betting related questions and was sent to ten unsuspecting
sportsbooks. SBR rates each sportsbook on the test, monitoring the speed of each response, how thorough each sportsbook representative is, and whether or not all questions are answered. View the
sportsbook email test results for August 29th, 2011.
The sportsbook email response test is one of many pages that sports bettors may find helpful when determing which online bookmaker is right for them. Other valuable pages might include the
SBR sportsbook reviews section, which features a comprehensive review of the top industry
sportsbooks, and the
SBR sportsbook ratings guide which rates over 1,000
sportsbooks. Another page worth bookmarking is the SBR sportsbook blacklist, the blacklist includes
scam sportsbooks that are unlikely to pay players or have openly justified confiscating funds from winning sports bettors.
8/26/2011 05:20 PM
VIP Sportsbook players owed $31,153The SBR mailbag is growing with letters from
VIP Sportsbook, Nine.com and BetGameDay players. The sportsbook family went off-line on August 1st, 2011, and has yet to pay all players.
On July 15th,
Sportsbook Review reported that the VIP Sportsbook group was preparing to shut its doors. In that report, SBR relayed the message hung on the VIP websites directing players to request their balances prior to August 1st. Many players never saw the message, however, and currently thirty players report not being paid $31,153. The amount seems relatively small considering that the family of
sportsbooks has been online more than a decade, and was once considered an industry titan. While the exact amount of outstanding funds is unknown, SBR has received at least one report per day in the last two weeks of unpaid funds. Seasonal sports bettors were left blindsided by the move, many only logging into their accounts near the start of the football year. Players state that no email notices were sent advising them to request their funds, and that follow-up emails to the VIP support line have went unanswered.
SBR is attempting to make contact with "Jay", a former operations manager with VIP Sportsbook who claimed on August 16th that players would receive their final payment shortly. Jay also addressed the emergence of GtBets.com—a website hosted on VIP Sportsbook's server, which shares the same layout, customer service numbers—by acknowledging that former employees are behind the venture. On August 15th, SBR reported that
GTbets.com was sending marketing emails to former VIP players containing their VIP log-in information. While GTbets.com has not provided official comment on any connection to the now off-line VIP Sportsbook group, the operation is also headquartered in Curacao.
SBR is hopeful that the disconnect between the VIP Group and its former players is attributable to technical challenges following the sites closure and the termination of support mailboxes. SBR will update this report as any of the reported thirty players confirm receiving their funds, or as more non-payment reports surface.
8/25/2011 04:36 PM
SBR adds Live Betting sportsbooks listSportsbook Review has added a top
Live Betting sportsbooks list. The comprehensive list features the best eight online
sportsbooks that offer live betting to their customers. The list is ordered by potential monetary benefit and not according to
SBR ratings.
Live, in-game betting is one of the most popular new ways to wager with
online
sportsbooks. Live betting allows you to place wagers on events
which have already started, and are in progress. There are many reasons
to bet in-game. You can increase your position, or hedge your position
out of a match. There are many subtleties to in-game betting that
present opportunity to the intelligent bettor. Indeed, there are
professional players that specialize only in live betting.
One of the factors to consider when selecting a sportsbook to place in-game wagers with is the 'line set' used. A bookmaker turns a profit by setting a surcharge, or “juice” behind
each line set. The lower this charge is, the more attractive to punters.
A standard -110 line set is known as a 20-cent line. A bookmaker using a
standard -110 line requires a player to risk $110 for the chance to win
$100 when the price is Pick’em. The extra $10 is the vigorish. Live
betting
sportsbooks typically configure their line sets between 20 and
40 cents. A 20-cent line has a house edge of about 4.5%, whereas the
player is giving up an average of 8.3% versus a 40-cent line.
In addition to showing the respective bonuses and line sets offered by each sportsbook, the live betting chart includes wagering limits, frequency, sportsbook software and mobile betting support.
8/22/2011 06:16 PM
MyBet sportsbook disputeA
MyBet sportsbook (SBR rating D+) player tells SportsbookReview that he made a payout request for €6200 on August 16th, 2011 through Moneybookers. The player reports that he was told that there were technical issues within the payouts department that prevented MyBet from willing his withdrawal. The player was told that he would receive his funds by Monday, August 22nd but has not yet been credited.
While only waiting for four business days, the player has grown apprehensive over the state of the D+ rated Mybet, a Malta based operation that has confiscated winnings in the past after
alleging account theft. SBR urges bettors to use extreme caution when choosing to deposit with lowly rated
sportsbooks with troubled histories. SBR is following up on this player's sportsbook complaint. |
Mybet sportsbook news
8/17/2011 04:11 PM
BetRoyal Sportsbook player's payout attemptA BetRoyal (SBR rating D-) player tells Sportsbook Review that he is attempting to place a withdrawal for $700 via a cash transfer method. The player has allegedly been waiting five days for the funds to be removed from his online sportsbook wagering account. The player reports that he has called
BetRoyal posing as a potential signup and that he was told that withdrawal amounts are removed from accounts within three hours during the normal working day, with payment subsequently made in one day per either of the cash transfer methods. The player tells SBR that he called BetRoyal's bluff and pointed out that he has been waiting longer than what's advertised by the sportsbook. The player's first deposit to BetRoyal was for $25 in January of 2011. He estimates that in his time wagering with the online sportsbook that he has lost in the neighborhood of $1,000. The player reports that this is his first payout request to date. While not yet officially considered a slow-pay, BetRoyal's dodgy service highlights a tactic atypical of a
D- rated sportsbook — both failing to honor its listed withdrawal times and not removing funds from a player account until the minute the funds are ready to be dispatched, prompting the bettor to battle the temptation of losing his balance prior to payment.
SBR will update this
sportsbook report if this BetRoyal withdrawal attempt turns into a slow-pay situation. SBR generally considers slow payment to be two weeks+ after the quoted time-frame.
The most noteworthy complaint against
BetRoyal sportsbook occurred in July of 2008, when a player filed a $500,000 claim against the company. The complaint surrounded a group of players who were invited by BetRoyal management four years prior to trade prices and betting odds at BetRoyal against other online
sportsbooks. The player's invested deposits of $86,000 eventually earned a balance of $586,000. In the week preceedeing
SBG Global's (SBR rating D-) acquition of BetRoyal, the BetRoyal website was taken off the servers and when it returned -- the $586,000 was removed from the account. After a thorough review of available facts, SBR concluded that BetRoyal erased the winnings in order to take its labilities off the books prior to selling to SBG Global.
8/13/2011 02:43 PM
VIP Sportsbook players await their final paymentTwelve VIP Sports (SBR rating B-) players report being owed a total of $8,432. The players did not initiate a withdrawal prior to the VIP deadline of August 1st, 2011. Sportsbook Review
reported on 7/15 that
VIP Sportsbook, along with sister
sportsbooks Nine.com and
BetGameday would be closing their doors. Management has not provided a time-table on when the players who did not request their balances in the allotted time can expect payment. SBR will update this report as more information becomes available.
8/8/2011 02:33 PM
VIP Sports, Nine.com, BetGameday payment feedbackOn July 15th, Sportsbook Review
reported that VIP Sports (SBR rating B+) and its sister
sportsbooks would be closing on August 1st, 2011. VIP displayed a note atop its webpage asking players to request a payout prior to August 1st, 2011. SBR has received two letters from players that were not aware that the
sportsbooks were headed off-line. These players have not been contacted yet with instructions on how to proceed with requesting their funds. SBR has followed up with VIP support about these inquiries and has specifically asked what will happen to pending future bets in the system. SBR will update this report.
8/3/2011 12:25 PM
EasyStreet targeting former BetJamaica, Greek, BetEd, VIP customersEasyStreet (SBR rating D) is sending promo emails to players offering a 35% cash signup bonus. While the email is titled "Attention all Greek and BetJamaica Clients", the opening lines also address former BetEd, Nine.com and VIP Sports players. EasyStreet's promo mailer states that the sportsbook has no intent of leaving the US market.
Prior to each football season, all online
sportsbooks begin to pump up their marketing and bonuses in an attempt to retain or reel in customer business for the coming pigskin year. Players are advised to avoid lowly rated
sportsbooks with histories of unfairly dealing with players. In addition to the already established
sportsbooks, many fly-by night scam attempts are made by rogue operators in possession of industry mailing lists. While
EasyStreet Sports is not designated as a
blacklisted sportsbook, its poor rating is largely attributed to the
theft of $46,000 from a winning casino player accused of robot play. |
EasyStreet spams former sportsbook players
8/1/2011 08:02 PM
Update: QuickSilver Sportsbook headed offline?A QuickSilver Sports (BetQS) player reports being unable to access his account. The player's balance with BetQS is $7,378.
On July 21st, SBR reported that BetQS was no longer offering live help, telephone or email support. QuickSilver users have reported being owed more than €32,000 for over one year. QuickSilver is currently rated D- by SportsbookReview.
sportsbooks rated from D- to F are included in the
SBR Sportsbook Blacklist.
QuickSilver players with feedback are asked to write to help@sportsbookreview.com.
7/31/2011 04:06 PM
Fonbet payment via Moneybookers?A Fonbet (SBR rating C) player submits an account complaint. The player tells Sportsbook Review that he is unable to withdraw his funds via Moneybookers, despite Fonbet accepting deposits from Moneybookers and listing it as a valid payout option. Instead, the player reports that he has been asked to take an alternative payout method that would involve him incurring a larger fee than with Moneybookers. Normally,
sportsbooks are expected to eat a percentage of the fees if forcing a user to accept a payout method other than his point of deposit (unless otherwise noted). SBR is following up on this Fonbet complaint.
Fonbet users with feedback are asked to write to
help@sportsbookreview.com.
7/29/2011 07:08 PM
BetGrizzly sportsbook targeting players with 100% bonusesBetGrizzly (unrated) is soliciting player deposits advertising 100% signup bonuses. BetGrizzly is being pushed by former WagerHub (SBR rating D-) and WagerWeb (SBR rating D-) employee "Chuck". Chuck's position is listed as customer service advisor in the BetGrizzly homepage. An SBRforum user
reports that a telephone sales pitch was made to him by Chuck, and that originally the plan was to bring on players to off-line domain "BetChuck.com". BetChuck has been suspended by its host for nonpayment.
Players are advised to use extreme caution when choosing to play with newly established
sportsbooks. High bonuses from unknown
sportsbooks can often lead to player headache come withdrawal time. SBR will update this report as more information is learned about BetGrizzly.com.
7/15/2011 10:37 PM
VIP Sports to close August 1st, 2011VIP Sports (SBR rating B+) has announced it will close on August 1st, 2011. VIP Sports and sister
sportsbooks Nine.com and BetGameday.com each display a note atop their homepage asking players to request a payout within the next two weeks. SBR is following up with VIP to ask what will happen with pending futures bets, and to inquire on who players should contact if their funds are not requested prior to the August 1st closure date.
VIP Sports historyVIP Sports has long been a player favorite, with a reputation of catering to their "VIP" customer base by offering personalized rewards programs.
VIP Sports was based in the Dutch Antilles, operated by parent company Stockdale Investment Ltd. VIP Sports was listed on the London Stock Exchange in 2005, and continued its prominence by acquiring the MyBookie Group which included Nine.com and Betcom.com. VIP Sports also acquired the English Harbor Casino Group in November of 2005. In the spring of 2006, VIP Sports announced a full year gross profit of more than $80M, citing a 26% growth from 2005. VIP Sports lowered it's profile in the fall of 2006, deciding to no longer accept new player registrations from the United States on the heels of the UIGEA act. VIP Sports continued to operate a well-run sportsbook for the next six years. Its next major announcement came in January of 2011, when the sportsbook announced that its grandfathered Washington State players could no longer maintain accounts with VIP, amidst legal questionmarks surrounding players from that state.
Players with any questions pertaining to their upcoming withdrawals for VIP Sports or any sister sportsbook should write to SBR at help@sportsbookreview.com. SBR may also be reached by phone during normal business hours at 1-830-255-4677.
7/3/2011 10:16 PM
Posters sportsbook poll resultsThe June 2011 SBRforum Posters
Sportsbook Poll has concluded. Each SBRforum member with 25 posts or more was invited to cash their vote for their top three favorite
sportsbooks. Pinnacle Sports ranked in at number one overall, with BetJamaica, 5Dimes, TheGreek, and Bookmaker rounding out the top five.
6/29/2011 09:06 AM
BetIslands & ABC Islands experiencing website difficultiesUPDATE — All sites are back online.
The Jazz Sports building, which hosts a number of
sportsbooks including
BetIslands (SBR rating C+),
ABC Islands (SBR rating C-), and
Jazz Sports (SBR rating C-) is again experiencing technical difficulties. On June 14th, 2011,
SBR reported that the building suffered a power outage and all
sportsbooks were temporarily off-line. Today, sportsbook players are redirected to backup sites when attempting to access each sportsbook homepage.
SBR will update this report.
6/27/2011 02:29 PM
PartyGaming improves communication following Bwin mergerPrior to PartyGaming's merge with Bwin, PartyGaming refused to cooperate with SBR citing data protection laws. PartyGaming would provide only cursory background of complaints, unable to share specific evidence with SBR in support of its conclusions. After the
PartyGaming/Bwin merger, the consolidated company began to address all sportsbook disputes in a prompt and fair manner.
A common complaint of both PartyGaming and
Bwin users has been each sportsbook's identity verification. PartyGaming
sportsbooks---like all
sportsbooks with a bonus model---enforces KYC (know your customer) requirements. SBR has confirmed multiple instances of forgery carried out by a ring of Ukraine-based scammers who set their sights on the Austrian bookmakers. SBR's biggest concern in the past has been legitimate users being mislabeled as scammers due to their region or incidental details.
Bwin itself is one of the most financially stable sportsbook companies in the world. Legitimate users funds are not considered to be at risk. SBR will continue to advise PartyGaming/Bwin on player handling and sportsbook complaints. Bwin's
sportsbook rating has been upgraded to C+.
6/10/2011 10:34 AM
SBG Global no longer taking players from USA?SBG Global (SBR rating D-) removed the United States from its registraion page, but is still signing players up over live chat. Recently, several high-profile
sportsbooks ceased allowing registrations
from US residents amidst legal controversy. SBG Global—perhaps in an effort to lower its profile—released
the information that it would no longer accept US players to
third-party sites.
SBR used a US-based IP address to pose as a player from California, and had a log-in created over live chat by an SBG Global representative. SBG provided cash transfer payment instructions to an individual in San Jose, Costa Rica.
SBG Global has a documented history of deceptive and unfair business practices, and maintains a rating of D- on SBR's
sportsbook blacklist.
6/4/2011 01:21 PM
Oddsmaker robs player of $2,000Scam sportsbook
Oddsmaker has not relented in its campaign of theft. The F rated sportsbook once made a name for itself by entrapping players with convoluted bonus rules, using a variety of reasons to justify confiscating rolled over winnings. Oddsmaker would tell players that making a lone parlay wager out of hundreds of wagers would cause that player to lose his balance.
In September of 2010,
Oddsmaker mailed a $100 promo to players prior to the upcoming football season. A player who accepted the offer and rolled over the $100 thirty times had his balance zeroed after making a payout request. The player was guilty of making one lone exotics wager after he was well on his way to completing the playing requirement.
Oddsmaker adds rule to confiscate winnings from "pro" players
Oddsmaker—being a pioneer of scam sportsbook tactics—was the first to justify seizing winnings from players that were too sharp for their liking. The industry standard for recreational player seeking
sportsbooks would be to close that player's account and honor his winnings. Oddsmaker has decided though that it makes better business sense to openly steal from players, and to date has
confiscated $199,132 from players whose only mistake was beating the house.
Sportsbook Review mediator 'Justin7' met personally with Oddsmaker sportsbook managers in Las Vegas during Super Bowl weekend to discuss the growing number of player complaints. Oddsmaker at the time claimed that it was interested in improving its public image and vowed to work with SBR to fairly resolve sportsbook disputes. Following that meeting, Oddsmaker did not honor its promise, instead Oddsmaker continued its assault on their customers.
Oddsmaker banks on the image created by their very elaborate marketing campaigns, fliars, pamphlets, coasters, Oddsmaker spends seven figures annually on financing such endeavors according to former business associates. Oddsmaker's theft is believed to be fueled by nothing more than pure greed, the sportsbook has a large customer base and records substantial growth each year due to their aggresive marketing strategies. |
Oddsmaker player robbed of $2,000 speaks out
6/1/2011 10:27 AM
SBR Forum Posters' poll Open: SBR posters invited to vote for Top sportsbooksSBRforum
posters are asked to cast their vote for the best bookmakers. Posters
are invited to give their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for June 2011.
Vote here!
5/28/2011 08:34 AM
BetEd sportsbook players lose their account balancesLetters from BetEd players who lost their account balances when the sportsbook went off-line continue to hit the SBR mailbox. BetEd was a small, recreational sportsbook that had a good financial track record. BetEd had a controversial past however due to "gotcha" rule enforcements in select account disputes.
BetEd reportedly had the largest involvement with a bogus processing company setup by US authorities to entrap online
sportsbooks. BetEd allegedly had a number of bank accounts frozen which severed their ability to make payments. BetEd has not responded to SBR inquiries or been able to document the amount of funds withhold, and has to date not written their customer base with an explanation for why sufficient funds were not in reserve in the case of a doomsday scenario.
The other online
sportsbooks named in the federal indicment on March 23rd continue to operate as normal under new domains. The US continues to go after .com sportsbook domain names, prompting leading industry
sportsbooks to alternate to the .ag and .eu endings, which are presumably beyond the US grasp. |
BetEd forum discussion
5/23/2011 06:03 PM
Bookmaker statement on domain changeBookmaker (SBR rating A+) has changed their domain name to www.Bmaker.ag. The original domain (Bookmaker.com) was seized along with seven other gambling websites—including industry
sportsbooks BetDsi.com, Betmaker, and Beted.com—by US authorities pursuing banking violations.
Bookmaker has provided an official statement on the move which is posted below, as well as on
SBRforum.
Bookmaker: As you may already know, Bookmaker has temporarily lost the rights to the Bookmaker.com domain. We are confident that in time, it will be returned to us, until then, we have launched a new, temporary site:www.bmaker.ag.
Despite having lost the domain, none of the business operations have otherwise been affected. Player account balances and information are safe and secure. Effective immediately, players can log on to www.bmaker.ag.and it's business as usual.
You likely won't notice any other changes at all and will experience all the same features and benefits as our original site; just on a new address.
We sincerely apologize if you were affected by our interruption. As always, if you have any questions or concerns please call our customer service department at 1-866-9Bookmaker.
5/19/2011 07:11 PM
Online sportsbook bonuses to avoidSBR suggests that players avoid unproven
sportsbooks that promise bonuses which sound too good to be true. Players should consider whether or not a promotion figures to be profitable for the house before parting with their funds.
The sportsbook BetODog.com (unrated) is sending emails advertising a 100% signup bonus for first time deposits. BetODog has the look of a price-per-head shop yet it takes signups as well as gives bettors a phone number to call for wagering and customer service. BetODog is hosted on the same server as RockStarBets.com, which lists the same telephone number. A review into the two domains suggests that BetODog is being marketed ahead of the second brand.
On March 18th, Sportsbook Review reported that
Betbanks sportsbook was promoting a 25% signup bonus with no rollover. SBR cautioned players to avoid outfits that offer such irregular bonuses.
For a list of
sportsbooks that have scammed players with bonuses and by not paying winnings, check out the SBR
scam sportsbook blacklist.
4/16/2011 04:17 PM
Online Scams, five sportsbooks to avoidThe
Sportsbook Review Blacklist includes 1,066
sportsbooks. These online
sportsbooks are the worst in the industry. The criterion to be included in this list is to carry a D- or F rating.
The worst online scam sportsbooks
#5: BetOnline247 Sportsbook (SBR rating D-)
Operating out of
San Pedro, Costa Rica, BetOnline247 claims to be regulated by the
government of Costa Rica. The claim is not accurate;
sportsbooks in
Costa Rica are not subject to government regulation. The dishonest claim
is likely an attempt to sway player confidence. BetOnline247's business
model targets European clients. SBR has received 40 current payment complaints from BetOnline247 players.
View the rest of the five worst online sportsbooks.
4/14/2011 11:00 AM
Sportsbook Review now lists over 1,000 sportsbooksSan José, Costa Rica — The
Sportsbook Review rating guide now features more than 1,000
sportsbooks and casinos.
sportsbooks can be sorted by rating, parent company, software provider and more in the comprehensive guide. Each sportsbook has a mini-review page which lists location, contact information, a hyperlink to the
sportsbooks live chat as well as an index of recent news. |
An explanation of sportsbook ratings
3/31/2011 02:04 PM
TheGreek Sportsbook added to Best MLB Lines page
TheGreek Sportsbook (SBR rating A+) tells SBR that they will be offering a .10 line for players for the entire 2011 MLB season.
TheGreek has been added to SBR's
Best MLB sportsbooks chart. The page includes MLB offerings from all of the top industry
sportsbooks. |
TheGreek MLB dimeline discussion
3/18/2011 03:05 PM
Sportsbook review of Betbanks.com
Betbanks.com (SBR rating D) is making its rounds across messageboards and Twitter, advertising 25% signup bonuses with no rollovers. SBR urges players to be extremely cautious when depositing for bonuses that sound too good to be true. White label turnkeys have a high failure rate with historically little investment.
The Costa-Rica based sportsbook claims to be primarily a credit outfit
with 10% of their business driven by post-up clients. SBR interviewed
management and requested permission to visit the Betbanks office to
conduct a
sportsbook photo tour. Betbanks stated that it would need to consult its senior associate prior to allowing SBR into their facility.
Based on available information, SBR has determined that the business model of Betbanks.com is not sustainable long-term, and is potentially a fly-by night attempt at soliciting player deposits. Betbanks can only process Western Union and Moneygram transactions, which is consistent with previous
scam sportsbooks such as
Houstonbet (SBR rating F). Like Houstonbet, Betbanks states that it is interested in marketing toward the Asian market.
Betbanks players with feedback are asked to write to help@sportsbookreview.com.
3/6/2011 11:18 PM
Scam sportsbook Parlaymakers still off-lineParlaymakers (SBR rating F) is the latest sportsbook to collapse without paying their players. The
scam sportsbook was downgraded to F by SBR on February 28th after going off-line.
Parlaymakers did not provide notice to players that the domain would be taken down, and ceased replying to both players and SBR shortly after the loss of their biggest processor,
Gold-Pay.
The niche sportsbook had an unusual business model that allowed players to place teasers and parlays at prices offered by
Matchbook (SBR rating B-). On February 20th, SBR
published a report advising players to request their funds after communication brokedown from the sportsbook. Parlaymakers "Max" relied on word of mouth to bring in business for the small sportsbook, initially paying players and spamming forums to promote the brand. All future ventures started by Parlaymakers Max and associates will be added to SBR's
scam sportsbook blacklist.
Parlaymakers players are asked to submit their details via
sportsbook complaint form to SBR. While players are unlikely to be paid in the short-term, SBR has assisted some players in receiving payment from scam
sportsbooks that experienced success after rebranding, one such case occurred when
Bet33 (SBR rating D-) paid a player who had been stiffed $5,000 following
Apex Sportsbook's (SBR rating F) collapse five years prior. |
Parlaymakers scam discussion
3/2/2011 02:42 PM
Oddsmaker Sportsbook scam downgraded to FOddsmaker Sportsbook (SBR rating F) scam alert. Oddsmaker's rating has been lowered to F in the SBR
sportsbook ratings guide.
sportsbooks with ratings of D- or lower are indexed in the SBR
Sportsbook Blacklist.
Oddsmaker's theft from winning players currently totals $186,132.
Read the full Oddsmaker Sportsbook scam report.
2/8/2011 06:15 PM
Super Bowl not so super for online sportsbooks, VegasThe Green Bay Packers defeated the Pittsburgh Steelers 31-25, in Super Bowl XLV. The game took place at Cowboys Stadium in Arlington, Texas, and was reported to have eclipsed the highest ever viewing record, averaging more than 111 million viewers.
While the game was kind to football enthusiasts and cheeseheads alike, the betting public made out nicely with several popular combination bets winning. An
ESPN report stated Las Vegas sportsbooks cleared under one million dollars in profit on the game. The article goes on to say that the figure was confirmed by Nevada Gaming Control board regulators. |
Super Bowl wrapup
12/26/2010 01:00 PM
Win4Real confiscates $90,000 from playerUpdate: SBR finds the player likely defrauded Win4Real.
Win4Real (SBR rating C-) confiscates $90,000 from player. The player began playing with Win4Real in the fall of 2009. Over the course of a year, the player made roughly $10,000 in deposits. In October of 2009, the player risked $650 on a seven team parlay, which won and netted him approximately $70,000. The player proceeded to win another $20,000 in the casino. In late 2009,
Win4Real suspended the player's balance and locked his account. Win4Real has not provided comment to the player or SBR on why the player's balance was seized. On 5/28/2009, SBR reported that Win4Real and sister
sportsbooks Sportsbetting.com (SBR rating C-) and
Racebook.com (SBR rating C-) confiscated $20,000 from a winning player with accounts at each outfit.
11/1/2010 09:44 AM
Xlbet player reports slow-payA second
Xlbet (unrated) payment complaint has been reported. On October 10th a player asked for a €500 withdrawal via Moneybookers, but has to date not been credited with his funds. The player mentions that
Xlbet has not responded to his e-mail inquiries and that their live help is off-line. On 8/15, SBR
reported that an Xlbet player was being slow-paid on a €115 payout by Xlbet. Xlbet failed to respond to SBR in that dispute and the player never confirmed receiving payment. Players are advised to use extreme caution when choosing to play at unrated
sportsbooks. | View
SBR Sportsbook Ratings guide
10/29/2010 10:25 AM
Scam Alert: Casineto Sportsbook out of money yet continues to operateCasineto (SBR rating F) has addressed the $10,473 in player debt
reported by SBR. Casineto sent an e-mail to SBR stating that the sportsbook was searching for new investors due to financial troubles.
Casineto did not provide a time-line on when the 23 players who submitted
slow-pay complaints could expect payment, nor why it was continuing to operate if it could no longer pay its players. Casineto has been downgraded to F. |
SBR Blacklist of Scam sportsbooks
10/28/2010 12:09 PM
Betboo payment complaintBetBoo (unrated) payment complaint. A Betboo player requested a payout of $2099 on September 30th. The player submitted all the required ID documents.
Betboo has to date not paid the player. SBR is following up on this complaint.
On October 16th, SBR
reported that
Betboo voided a wager on a bad line then graded it as a loser the next day. Players should
exercise extreme caution when choosing to play with unrated
sportsbooks.
|
SBR Sportsbook Ratings guide
10/18/2010 05:58 PM
SBR Forum Posters' poll Open: SBR posters invited to vote for Top sportsbooksSBRforum
posters are asked to cast their vote for the best bookmakers. Posters
are invited to give their top three
sportsbooks with their highest rated
book first. Six points will be awarded for the first choice, four
points for second place and three points for third. After tallying up
the final scores, the top five point earners will be displayed at the
head of the forum under the Top Poster's
sportsbooks for October 2010.
Vote here!
10/16/2010 11:51 AM
Betboo voids wager citing bad line, then grades it as a loss the next dayBetboo (unrated) voids a wager citing a bad line, then grades it as a loser after the event. On October 10th, a player wagered €5 on the St. Petersburg vs Spartak Moscow Russian Hockey match at odds of 7.30. A few hours after placing his bet, he received an e-mail stating his wager was voided due to an odds error. After the match was played the following day, his account was debited for a loss on the voided wager. When the player contacted
Betboo, they stated the earlier e-mail was sent in error.
On April 6th, SBR
reported that Betboo changed a player's winning wager to a losing one. Players should exercise extreme caution when choosing to play with unrated
sportsbooks. |
SBR Sportsbook Ratings guide
10/12/2010 11:51 AM
CentreBet honors losing wager on bad lineA
CentreBet (SBR rating B+) wagering complaint has been reported.
Centrebet put up a home-away line for Primera Liga for all games played from September 21st-23rd. Originally, this wager had a handicap of home team -9 goals for 10 games. On the first day, the home teams outscored the visitors by 8 goals in 3 games. In the remaining 7 games, the home teams had a total handicap of approximately 7 goals. On Wednesday September 22nd, the fair handicap for the Primera Liga would be about -15 goals. The player bet into an obviously bad line of -9 goals (the opening line). Centrebet then claimed this was a "live line", which reflected the goals scored already.
When the player presented the odds of the remaining games which demonstrated the -9 handicap was either a bad line or a past-post, Centrebet stated the following:
Centrebet: We opened this market knowing that some games had already been played at the price listed.
The handicap of -9.0 did take the other games played into consideration...I’ve been advised that our head of Sports Bookmaking will not enter into any further correspondence regarding this matter and the player was previously advised of the same.
Players are advised not to bet into obviously bad lines or past-post
sportsbooks, as this allows the possibility that a sportsbook honors the wager if it loses, or void it if it wins.
10/9/2010 02:00 PM
Don't be a victim! SBR's guide to sportsbook account securitySBR receives thousands of
sportsbook complaints per year. A small percentage of these complaints are from players who say their accounts have been hacked. While some of these claims are proven to be fraudulent, others have shown to be a security breach by a third party. Your sportsbook account should be treated no different than online banking. This involves some simple steps that will greatly reduce your chance at becoming a victim.
Tip #1: Don't use the same password at multiple sportsbooksA player should have a unique password for every sportsbook that he or she uses. The same rule applies to e-mail passwords, online banking pages, and any other sites the player logs into that could be targeted by an intruder. In nearly all cases where a sportsbook account is accessed without authorization, the player's password was recycled. Using the same password at multiple sites makes identifying the source of an attack infinitely harder. It also creates the possibility that multiple accounts are compromised. Use a different password for each site that you log into.
Read Tips 2-5 for
protecting your sportsbook account.
9/17/2010 02:46 PM
StridePoker updateStridePoker (SBR rating D) was added to the SBR
Sportsbook Ratings guide at F on August 7th. Since being initiated, SBR has spoken to StridePoker about their relationship with software provider
FutureBet. StridePoker has stated that players funds are handled in-house and that they pay a fee to use the FutureBet software. SBR has upgraded
StridePoker to D to reflect a lesser risk to player funds.
sportsbooks and online casinos under the FutureBet umbrella have had a checkered past, with many brands going off-line and stiffing all players. In most cases, FutureBet was the prime controller of player funds; providing a full turnkey solution to sportsbook operators. FutureBet twice renamed itself in an effort to distance itself from the history of the theft, first as
iGaming Software in 2008, later as
Gametech Solutions in 2010.
8/5/2010 09:22 AM
VietBet, BetAnySports, ChineseBookie upgraded to A-VietBet,
BetAnySports, and
ChineseBookie have been upgraded to A- in the SBR
sportsbooks ratings guide. The
sportsbooks are entering year two as part of the
5Dimes (SBR rating A+) operation. | Read more
5Dimes Sportsbook Group news.
7/12/2010 02:44 PM
WSEX refuses to pay $20,000 winning wagerWSEX (SBR rating D) has refused to pay a $20,000 winning wager. A second complaint was filed from a player indicating that his bet on Cleveland in the "Who will sign Lebron?" prop was
graded as a loss. SBR initially reported WSEX's stance in settling the market on July 10th. Other
sportsbooks used clearer wordage that asked where Lebron James will play in the 2010/11 NBA season. The Cleveland Cavaliers agreed to a sign & trade in a deal that sent Lebron James to the Miami Heat. SBR is asking
WSEX to reconsider its grading.
7/10/2010 11:00 AM
WSEX botched prop wager dispute
WSEX (SBR rating D) offered the prop "Who will sign Lebron? (1-Pay)". The Cleveland Cavaliers signed Lebron James, then traded him to the Miami Heat, agreeing to a sign & trade deal. A player who considered this chain of events wrote in to
WSEX before placing the wager to inquire — he was told that if these events occurred that Cleveland would be graded the winner.
WSEX player: I just wanted to confirm a detail about the bet "WHO WILL SIGN LEBRON?"
If Cleveland signs and then trades Lebron, Cleveland will be the graded as the winner, correct?
WSEX: Dear Sir, Yes Cleveland will be graded as the winner
WSEX graded the Miami Heat the winner after Cleveland agreed to the sign & trade. WSEX then apologized to the player stating he was misinformed.
sportsbooks must use clear and concise prop descriptions to eliminate gray area and potential confusion, in this case, the wordage of the prop suggests that the bet will be paid based on the first team that signs Lebron James to any contract for the 2010/11 NBA season. SBR has suggested that WSEX settle the market accordingly.
7/9/2010 11:41 AM
Readers discuss BetRevolution (unrated)SBR readers
discuss BetRevolution (unrated). SBR is in the process of gathering information about BetRevolution; a sportsbook that came online in December of 2009. BetRevolution has developed proprietary software for its sportsbook, and is in the process of launching a casino that is licensed from the Cross Media Group. The company was founded in Antigua, and has its servers located in Costa Rica. Players who have used this sportsbook are asked to
contact SBR with feedback. As with all new
sportsbooks, players are advised to use extreme caution.
7/2/2010 01:53 PM
Scam sportsbook BetCascade robs another playerBetCascade (SBR rating F) has robbed another player. A player wrote into SBR indicating he has a $1,532 balance with BetCascade and is unable to obtain any information regarding being paid his funds.
BetCascade is a deposit-only sportsbook that owes millions of dollars to players. BetCascade is on the
worst sportsbooks blacklist. As the NFL football season approaches, BetCascade has continued to attempt to market itself to unsuspecting players that are unaware of the
sportsbook's theft. BetCascade should be avoided at all costs.
6/30/2010 03:28 PM
Gamebookers settes all tennis wagers as losses on two-way market
Gamebookers (SBR rating B-) is again subject of a
tennis grading complaint due to its non-standard policy of grading all tennis Exact Score wagers as losses upon a player's retirement. A bettor placed a wager of £63 on an exact set score of 2-0 on the Zvonareva vs Jankovic Wimbledon WTA singles match. After losing the first set, Jankovic retired.
Gamebookers graded the player's wager as a loss, however none of the full game exact scores are winners. The industry standard for a multi-way wager is that if there is a losing side, someone wins or pushes.
Other
sportsbooks, such as
Pinnacle Sports (SBR rating A+) have clearer rules for this scenario: "If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded."
SBR is following up with Gamebookers regarding their decision.
6/26/2010 11:09 AM
Bet911 player continued to place wagersA
Bet911 (SBR rating F) player who was unaware that the
sportsbook announced it could no longer pay winners continued to place wagers up until June 22nd.
Bet911 accepted the wagers despite its acknowledgment that the sportsbook would close and look for new ownership to pay player balances via an industry bailout. It was recently reported that
BetPhoenix (SBR rating B+) took over at least one player's balance and instituted a 10X rollover as a good faith gesture. Many of Bet911's players already have accounts at most
sportsbooks - this has effected their efforts to peddle their players to a larger sportsbook.
Bet911 player: If only I had read your site more regularly I would have known there was a problem with them. I had about £4,500 with them and until Tuesday 22nd June they were still accepting bets. Do you think I can wave goodbye to that money or is there any route I can take to try and retrieve it?
6/4/2010 10:02 AM
Jazz/ABC Islands - Three new slow-pays reported for $7500
Jazz Sportsbook (SBR rating C) and
ABC Islands (SBR rating C) players have reported three new slow-pay complaints. Both
sportsbooks were
recently
downgraded to C, along with
LooseLines Sportsbook (SBR rating C)
for failing to offer reasonable eWallet service to players. After losing the ability to offer Neteller, the
DPT Sports Group family also began to slow-pay via Moneybookers and bank wire.
Jazz management attributes the delays to failed processors and banking restrictions. $7500 is owed in total to the 3 players that wrote to SBR for assistance; this increases the amount owed by Jazz to $16,500 to 5 players. Players in need of assistance with Jazz,
LooseLines, and
ABC Islands are asked to submit
sportsbook complaint forms.
5/20/2010 03:15 PM
Stryyke management fails to address slow-paysStryyke (SBR rating D-) has declined to directly address the
slow-pay complaints reported by SBR readers. Stryyke's last communication to SBR was on May 10th and contained a generic message detailing the Malta based sportsbook's intention to allegedly tighten up security measures in verifying accounts.
Stryyke has a process it refers to as a "KCY procedure", that can take several months to complete. Although Stryyke will not reveal exactly what the process it is, it appears to be nothing more than verifying whether a drivers license or passport matches the name and details registered to the betting account. This process typically takes one business day for most
sportsbooks to complete.
A new Stryyke slow-pay was received today. A player requested €700 on January 30th and has yet to receive his funds. This brings Stryyke debt to 30 players up to €27,449.85. Unpaid withdrawals were requested as far back as 12 months ago.
Stryyke sportsbook: We want to inform you and your users that Stryyke has increased and tightened our KYC, fraud and risk management procedures significantly in order to prevent and lower fraudulent and professional betting activities on our platform during the last months. And Stryyke will continue to do so in the future in order to enable safe and secure gaming experience for regular, trusted customers and do fend off the increasing professionalism of fraudulent users.
We are monitoring very carefully bonus abuses, suspicious betting patterns, money laundering, multiple and fake accounts and any other suspicious of fraudulent activities. Any violation of our terms and and/or detection of suspicious actions will lead to immediate exclusion of the platform.
5/17/2010 02:06 PM
Las Vegas sportsbooks: ESPN's "The M" video tourThe following ESPN video takes a tour of the M Casino in Las Vegas, Nevada - the first sportsbook to offer live in-game wagering.
5/14/2010 01:58 PM
Stryyke slow-pay #28 reaches SBR mailbox
Stryyke (SBR rating D-) slow-pay number 28 has reached the SBR mailbox. SBR has published multiple
slow-pay complaints against Stryyke that have been submitted by players. In this latest complaint, a
Stryyke player requested €675 on March 31st, and €947.35 on May 4th. In an e-mail response to the player touching on the payment delay, Stryyke claimed that they are required to perform a "KYC" procedure - an acronym Stryyke uses to refer to verifying the player's identity. While most
sportsbooks are able to match a name from a drivers license to that registered in the player's betting account in as little as one business day, Stryyke has taken upward of several months in multiple cases reported to SBR. Stryyke currently owes 28 players a total of €26,188.65; the earliest payment was requested in May of 2009. |
Stryyke forum discussion
5/3/2010 05:26 PM
BetCascade - scam sportsbook adds another victimA
BetCascade (SBR rating F) no-pay complaint has been received. A bettor that requested $1,532 in March of 2009 detailed his frustration with the scam sportsbook.
BetCascade owes millions of dollars to players, and has turned into a no-pay sportsbook on the
worst sportsbooks blacklist. An SBR representative phoned
BetCascade posing as a player asking to deposit funds and was provided instructions by BetCascade; additionally, the site has been maintained and still markets toward new depositors, while paying no winners.
5/3/2010 03:27 PM
Skybook moves to BetPhoenix platform
Skybook (SBR rating B-) has moved to the
BetPhoenix
(SBR rating B+) platform. SBR will reevaluate Skybook after confirming the business relationship between the two
sportsbooks.
5/1/2010 02:07 PM
SBR Forum Posters' poll Open: SBR posters invited to vote for Top sportsbooksThrough the month of May
SBRforum posters are asked to cast their vote for the best bookmakers. Posters are invited to give their top three
sportsbooks with their highest rated book first. Six points will be awarded for the first choice, four points for second place and three points for third. After tallying up the final scores, the top five point earners will be displayed at the head of the forum.
Vote here!
4/29/2010 12:32 PM
BetUS excludes wagers from sportsbook bonus rolloverA
BetUS (SBR rating C) bonus complaint has been reported. In January of 2010 a player deposited $2000 with BetUS in exchange for a $700 free-play bonus with a 6 time rollover. After thinking he had cleared the rollover,
BetUS instead stated that all wagers placed on non-major soccer leagues would not count toward rollover. Following SBR's inquiry, BetUS stated that the policy was outlined under their free-play wagering rules page. SBR examined the page and found that the only rollover provision was regarding MLB wagers. The page lists no rollover exemption for non-major soccer leagues.
sportsbooks must explicitly spell out which leagues or bet types will not count toward fulfilling rollover; in this case BetUS has not done so. SBR is asking BetUS to honor all soccer wagers placed and to update its free-play page with specific rollover terms.
3/3/2010 07:13 AM
Stryyke player reports payment; four new slowpay complaints filedA
Stryyke (SBR rating D) player has reported payment of €550. The player requested his payment on February 8th.
Stryyke has been inconsistent in paying some players before others, blaming the lengthy delays both on the size of their staff and the 'KCY' procedure, a process whereby Stryyke verifies the identity of the account holder. Such a process typically takes one to two business days at most
sportsbooks.
Four new Stryyke slowpay complaints have been filed which were requested from April 15th to June of 2009. The players requested €1000, €1770.48, €500, and €3788 respectively. The new complaints bring Stryyke's total owed figure to players up to €13,393.13 with the earliest payment request made on April 15th 2009. SBR will update this report as more players report payment or more slowpay reports are received. Players that have not yet done so are invited to write to SBR for assistance by submitting a
sportsbook complaint form.
3/2/2010 08:13 PM
Bet911 cancels soccer bet citing bad lineOn February 19th a
Bet911 (SBR rating C-) player wagered on a Holland soccer match between Eredivisie Roda JC and Hercales. The player bet on Roda JC at +115. Seven minutes prior to the game beginning,
Bet911 canceled the play. SBR has confirmed that other
sportsbooks, including
BetCris (SBR rating A+) opened at +115 before closing at -110. While the wager was voided before the game and cannot be settled, SBR will still speak to Bet911 on the case as they should not penalize players for their oddsmaker being slow to update their offerings - when the line was posted at Bet911 it was inline with the rest of the market.
2/26/2010 12:14 PM
GolfAndBet; scam sportsbook still taking bets
GolfAndBet (unrated) displays the following message on its webpage to visitors acknowledging that the sportsbook is insolvent.
GolfAndBet homepage message:
We at Golf and Bet is committed to providing our customers a bit more than usual. It has been appreciated by our members that have flowed above our expectations.Unfortunately, it has also led to our generous bonuses during startup have been too expensive why we decided to take a temporary timeout in the meantime we are working to resolve the situation.
During that time we will not accept new deposits from our customers and do not make disbursements.We hope for your understanding and that you are assured that we will do our best to operate properly as soon as possible. Of course, it also means that our goal is that all the outstanding balances should be paid out in full in accordance with our bonus rules.
Despite this message, which is signed by managing director Stefan Gladh, stating that new deposits would not be accepted, a player wrote to SBR on 2/24 indicating that he deposited €100 on January 25th, and attempted to withdraw winnings on February 5th.
SBR contacted Stefan Gladh asking him to confirm that no new deposits are being taken. Stefan claimed that deposits were not being processed and that the sportsbook is currently looking for investors. This is a direct contradiction of the information SBR received in its player complaint. SBR asks that players owed from when GolfAndBet first displayed its insolvency message
file sportsbook complaint reports.
GolfAndBet has been added to the
SBR sportsbooks ratings guide at F.
2/24/2010 12:38 PM
BetSportsWeb player on payment plan
BetSportsWeb (SBR rating D+) pays $300 to a player that requested a $2022 withdrawal on January 27th. SBR advises players to avoid funding
sportsbooks that are unable to pay balances wholly.
2/18/2010 04:21 PM
SBR Best Teaser sportsbooks: Basketball prices updatedSBR has updated its prices on the best sportsbook teasers pages.
5Dimes (SBR rating A+) has revamped several prices for their
basketball teasers. View list of
best football teasers.
2/18/2010 08:31 AM
BoyleSports (unrated) declines to discuss sportsbook complaintOn 2/15 SBR reported that
BoyleSports (unrated) voided a players winning €20 wager on an Italy Series B soccer match between Gallipoli and Grosseto. SBR followed up on the complaint and inquired to BoyleSports about the wager cancelation.
BoyleSports cited data protection as the reason it could not comment on the case, despite the fact that the player authorized SBR to inquire on his behalf. The soccer match between Gallipoli and Grosseto has come under fire in the last week with at least two confirmed
sportsbooks, BoyleSports and
Interwetten (SBR rating B-) canceling bets on the soccer match due to suspicions of foul play. Top soccer
sportsbooks such as
Betfair (SBR rating A+) paid all bets as normal in the match.
2/17/2010 10:33 AM
Interwetten addresses €6300 canceled bet dispute
Interwetten (SBR rating B-) has addressed the €6300 canceled bet dispute from SBR's 2/15
report. Interwetten has cited third party news sources which chronicled a highly irregular number of bets on a 2-2 exact score outcome on an Italy B Series soccer game between Gallipoli and Grosseto. The score was 2-1 at half when a lopsided number of bets streamed in on the exact outcome. SBR has inquired in discussions with
Interwetten whether or not all open bets on the game were voided, or only the wagers on the 2-2 outcome. Interwetten stated that its legal department advised them to not answer these questions. Interwetten, along with all other
sportsbooks which serve sports where match fixing has been proven to occur have rules on file enabling them to void all bets in such games. The most ethical course of action when canceling bets on matches determined to be fixed is to void all wagers, not to selectively apply which wagers to settle.
Betfair (SBR rating A+) graded all markets normally on the wager. |
Interwetten cancels winning bet report.
2/16/2010 01:34 PM
BetSportsWeb slowpay reportedA
BetSportsWeb (SBR rating D+) slowpay has been reported. A player states that he requested $2022 on January 27th. BetSportsWeb informed the player he would only be able to withdraw $300 per week due to "processor problems". To date the player has only been paid $150. A second
BetSportsWeb slowpay of $2250 has been pending since December 15th. The player has been paid $450 toward his balance within the last two months. Players that are scheduled for payment installments at
sportsbooks are advised to cease wagering until their funds are received in full.
2/15/2010 07:38 AM
New sportsbook from Apex family added to SBR ratings guidePhoenix Racebook (SBR rating D-) has been added to the SBR ratings guide. The racebook is a member of the
Apex sportsbook family, which includes
Bet33 (SBR rating D-),
CanadasBookie (SBR rating D-), and others. The original
Apex Sportsbook maintains a rating of F due to shutting its doors in 2004 while in significant player debt, most of which has remained unpaid.
Bet33, along with the new wave of Apex financed
sportsbooks have kept clean payment histories to this date. Bet33 has vowed that it would reopen old Apex cases and repay its player debt. SBR remains in discussion with Bet33 on old player cases.
2/14/2010 12:14 PM
BetFirstClass users advised to request fundsBetFirstClass (SBR rating D) and sister
sportsbooks downgraded from C to D amid news that the books owner is in US custody. Those who work with the sportsbook group state that BFC "Mike" was wanted, prior to starting his sportsbook, for tax evasion. Representatives for
BetFirstClass say it is "business as usual." Players are sure to test that statement with an influx of withdrawal requests. BetFirstClass is a small sportsbook that became known after advertising on a betting forum. To date, there have not been any payout complaints from BetFirstClass players.
Sister BetFirstClass
sportsbooks are:
Lines2Bet (SBR rating D),
Lay104 (SBR rating D).
2/4/2010 03:17 PM
Tipico (unrated) player files slowpay complaintA
Tipico (unrated) sportsbook player has filed a slowpay complaint. On January 24th the player requested a €950 bankwire. According to Tipico's website, bankwires normally take between 3 to 7 business days. | View
SBR sportsbooks ratings guide
2/4/2010 07:21 AM
VivaMacau remains offline with player fundsVivaMacau (unrated) remains offline with player funds. SBR has sent multiple inquiries directly to ownership of VivaMacau and has to this point not received a reply. Six complaints have been filed from players that used the lowkey
sportsbooks are collectively owed €8315. While VivaMacau ownership has not yet released any official statement regarding the reported six months of downtime, players are still encouraged to file
sportsbook complaint forms to log their disputes in the event that VivaMacau surfaces.
1/27/2010 10:22 AM
Bet Tango added to SBR rating guide at D-Bet Tango has been added to the SBR
sportsbooks Rating Guide at D-. SBR is currently speaking to BetTango's former hosting provider, Metallic Sports, who are willing to address any player balances held when the sportsbook was using its services. Metallic last hosted BetTango on October 22nd. SBR is attempting to speak with the current host provider. Sources tell SBR that the two owner partners claim to have passed the sportsbook on to a new party "
who were supposed to take care of all players". SBR has received four player complaints from Bet Tango users that have reported being owed $3400 since as early as November 1st. One player requested $1500 on December 15th and holds a $9348.63 balance with Bet Tango.
1/20/2010 03:44 PM
Sportsbook book-to-book transfer changes
BetPhoenix (SBR rating B+) and
Youwager (SBR rating B) have agreed to begin book-to-book player transfers.
BetPhoenix tells SBR they will soon begin transfers with other major
sportsbooks but are no longer transferring to or from
Matchbook (SBR rating B-).
1/19/2010 05:38 PM
Slowpay sportsbooks with shared managementBetMonte (SBR rating D+) and
BetDos (SBR rating D+) have both accumulated payout complaints this month. The Costa Rica based
sportsbooks operate on the same platform. SBR has confirmed that one log-in works at both places.
BetMonte has owed a player $7,064 since October 15th.
BetDos has recently rejected three payouts totaling $3285 citing that an ownership change is forcing all players to complete a one-time rollover of their funds. SBR asks that players who have payout complaints against either brand file a
sportsbook complaint form. | View
BetMonte complaint;
BetDos complaint.
1/18/2010 09:09 AM
JupiterSportsbook enters the SBR Rating Guide at D-
JupiterSportsbook (SBR rating D-) is a sister book to
Bet33 (SBR rating D-).
Although the
Bet33 brands have not failed to pay a player since their inception, they maintain low ratings due to the fact they were founded with capital derived from defunct sportsbook
Apex Sports (SBR rating F) which closed doors while owing many
players. Apex insisted at the time that they were insolvent.
From SBR's 11/19
report on
Apex Sportsbook paying a player after five years:
Apex ownership was adamant at the time it closed its doors that they were not solvent.
bet33 management assures SBR that
bet33 and
sister sportsbooks are well funded and it will repay players who had Apex Sportsbook balances at the time the sportsbook flat-lined.
Apex victims are asked to write to Help@SportsbookReview.com so we may help in arranging payment."
1/14/2010 08:21 AM
BetMonte stalls player for a $7,064 payout BetMonte (unrated) has stalled a player for a $7,064 payout since October 15th. As of January 13th, the player has not receive any payment. BetMonte initially claimed that the payout was delayed due to a large amount of funds stolen from the sportsbook. As time progressed, BetMonte continued to claim that a check would be sent soon, setting different deadlines all of which were not honored. The player found BetMonte through the sports handicapping service JrTips.com which promoted BetMonte as a top sportsbook. Players should be advised that such services generally have loose standards as to the quality of
sportsbooks promoted. If any other player is also being slow or no-paid by BetMonte, please file a
sportsbook complaint form.
1/13/2010 09:45 AM
Bet911 stands by decision to retroactively change agreed upon bonus termsOn 1/12, SBR reported that
Bet911 (SBR rating C-) declined to process the withdrawal request of a player citing that he had not fulfilled his rollover request. Through discussion with the player and
Bet911, SBR discovered that the player wagered "six-packs", or daily perks, in his process of completing rollover. At the time the bonus was accepted from then manager Carl, the wagers were counted as eligible play. Bet911 has conceded that it never updated its website after November 1st when it states that the decision was made to discontinue counting the daily perk wagers toward the initial bonus promotion, but feels within its right to do so as the terms of service grant the sportsbook total control to change any offering without prior notice. Many
sportsbooks have such rules in-print, yet the application of the rule in this instance is unfair to the player. SBR has asked Bet911 to reconsider its decision and to honor the agreed upon bonus terms.
1/11/2010 05:42 PM
Enterbet player reports a slow payAn
Enterbet (SBR rating D-) player has filed a slow pay complaint. The player requested $1500 on November 29th, and has not received payment since. SBR will contact
Enterbet to inquire as to his payment status. Enterbet is part of the
GoToEntertainment family of
sportsbooks, which also houses slow-pay sportsbook
GoToCasino (SBR rating D-).
1/10/2010 01:32 AM
SBG Global reverses decision to cancel wagerSBG Global (SBR rating D-) has reversed its decision to cancel a Formula 1 racing future. The decision was initially outlined in SBR's April 22nd report. Three players wagered Jenson Button at 70-1 to win the Formula 1 World Championship. At the time the wagers were placed, other
sportsbooks offered similar odds.
SBG Global voided the bets and offered the players the wager at reduced odds - all but one player, who wagered $200 to win $14,000, accepted the deal. SBG Global has decided to honor the player's wager and agreed to pay the full $14,000. SBR will update this report pending the player's confirmation. The dispute was handled by new customer service manager, Juan Romano. | View original
SBG Global report.
1/8/2010 08:12 AM
LasPalmas, Ehorse, BetCanadian players confirm paymentPlayers at
LasPalmas,
eHorse, and
BetCanadian have confirmed payment. On 12/27 SBR broke the news that the aforementioned Horizon Twenty brands were acquired by
Bookmaker.com (SBR rating A+). SBR readers that had filed complaints last year against the LasPalmas Group and its sister
sportsbooks have confirmed over $54,000 in payments since the acquisition. Bookmaker's financial security provides security to the LasPalmas brands. LasPalmas, eHorse, and BetCanadian have been upgraded to the mark of B.
Player: Just to let you know, all the money I had requested from ehorse has been paid. I have a small balance remaining at the site but the $18000 that was requested about 4 months back has now been fully received by bank wire.
12/27/2009 11:57 PM
Bookmaker.com Group Acquires LasPalmas Bookmaker (SBR rating A+) CEO Mickey Richardson tells SBR that the acquisition of
Las Palmas (SBR rating B) and sister
sportsbooks has been completed.
Las Palmas and its parent company
Horizon20 have been a successful brand since 2001 through 2008. At the start of 2009 some players experienced payout delays and SBR readers reported over $120,000 in delinquent payout requests. Those players have already began receiving their funds and are now able to make additional withdrawal requests.
Bookmaker also tells SBR that it will keep the brands, which it now fully owns, and bring them to the level of service players expect from a Bookmaker/BetCRIS product. Las Palmas' SBR rating peaked at B in 2008 before its players first reported negative feedback. Bookmaker has acquired many brands that have needed aid over the years. | Full Press Release:
Bookmaker announces acquisition of Las Palmas.
12/20/2009 12:14 AM
Linesmaker (SBR rating C-) website down
Linesmaker (SBR rating C-) has been down for the past 48 hours.
Linesmaker staff has attributed the downtime to connectivity issues with its network service provider. Players can contact Linesmaker to attain the address for its mirror site to place bets while the main site is down. Linesmaker.com is a member of the
Jazette family of sportsbooks.
12/17/2009 12:19 PM
BalkanBet rating initiated at C-Editor's update: BalkanBet is now operating as EFBet.
BalkanBet (SBR rating C-) has been added to the SBR
sportsbook rating guide. BalkanBet's sportsbook has been in operation since June 7th of 2008. US, Maltese, and Macedonian residents are not permitted to open an account with
BalkanBet. The sportsbook is located in Malta and licensed by the Loterries and Gaming Authority (LGA) of Malta. Players should be advised that multiple high-risk, slow-pay
sportsbooks have emerged from Malta in recent years, such as the now defunct
BetOnBet (SBR rating F),
BetChance (SBR rating F), and slow pay sportsbook
BetAfterBet (SBR rating D-).
12/8/2009 06:48 PM
BetSportsWeb slow-pay reports
BetsSportsWeb (SBR rating D+) has three slow-pay complaints which have been filed with SBR. Three players are owed a total of $26,435. The oldest payment request was made in August.
BetSportsWeb has stated that it would attempt to pay players in installments, but for the past three weeks has not done so. BetSportsWeb initially pinned the blame on processor problems, but now appears to be insolvent - BetSportsWeb is unable to do book to book transfers with other
sportsbooks based in Costa Rica.
11/19/2009 11:06 AM
Apex Sportsbook (SBR rating F) Pays Player After Five yearsThe owner of defunct sportsbook
Apex Sports (SBR rating F) has paid over $3,000 to a player owed since 2004. Five years ago the player and the sportsbook owner agreed to a payment plan. The second payment of $250 was never sent. Since
Apex Sports' demise, one of the owner's of Apex Sports has opened up a new operation with its main brand being
Bet33 (SBR rating D-).
Bet33 has never failed to pay a player but has maintained a low rating and position on the SBR Blacklist due to the fact it was built using Apex Sports' player balances. Apex ownership was adamant at the time it closed its doors that they were not solvent. Bet33 management assures SBR that Bet33 and
sister sportsbooks are well funded and it will repay players who had Apex Sportsbook balances at the time the sportsbook flat-lined.
Apex victims are asked to write to Help@SportsbookReview.com so we may help in arranging payment. Bet33 will remain under review through this process.
11/10/2009 02:05 PM
BetAfterBet refuses to discuss 47 slow-pays
BetAfterBet (SBR Rating D-) declines to discuss the 47 cases of slow-pay which have been reported to SBR.
BetAfterBet has asked that players launch complaints with the Lotteries and Gaming Authority of Malta (LGA), a tactic that has been employed in the past by
sportsbooks with diminishing resources. SBR has asked BetAfterBet to reconsider their decision. This report will be updated as soon as more news comes in. |
BetAfterBet forum discussion
10/22/2009 10:52 AM
LasPalmas slowpays updateLasPalmas (SBR rating D) owes 8 players $110,400 according to complaints filed with SBR. The amounts requested range back to January of 2009.
LasPalmas payments have been erratic, players that have what are considered to be manageable balances are paid ahead of those who have waited for months longer.
An
SBRforum reader reported last week that LasPalmas solicited him for a 100% signup bonus. Any such offer should raise a red flag to any industry player. SBR advises those who maintain balances at any of the
sportsbooks in the
Horizon 20 family which includes
eHorse and
eHorse-X to cease wagering activity until LasPalmas can document that it can pay balances on time and not months after the fact.
10/21/2009 10:00 PM
The New York Police Department announces indictments of BetOnline BookmakersThe New York Police Department today announced the indictment of
BetOnline principals on gambling charges. According to news conferences held by the NYPD and the NY District Attorney, charges are largely based on evidence of cash transactions that took place in the United States, including one paid in person to a winning bettor for over $500,000. Multiple alleged agents and credit websites were also named and cited as "wire rooms" for stateside bookmaking. It is unclear if the arrests will affect BetOnline's ability to send post-up player's their funds. SBR will investigate further and monitor BetOnline's progress in sending what is expected to be a surge in withdrawals. Although highly rated
sportsbooks have weathered legal problems of key individuals, players are advised to use caution as the company's position becomes clear.
10/12/2009 06:34 PM
SBRforum's Peter Loshak reports how the sportsbook fared in week 5SBRforum and SBR.TV contributor Peter Loshak shares his insight on how the
sportsbooks fared in Week 5.
It was an interesting week for the house, as they did well on some games, got killed on others, and narrowly avoided getting killed on teasers. I spoke with the head linesman at BookMaker, who got into some specifics with me.
The worst game on the card for the house was in the NFL, Atlanta/SF. Big sharp action and the public were all on Atlanta, as was yours truly as well. And as many people have already guessed, the 10-point win by Florida in Florida/LSU was a colossal disaster for the books, with the big back-and-forth live movements leaving the house wide open for a middle, which was exactly what wound up happening.
To read the rest of Peter's article, view
Monday Night Football action shows public big on the Jets.
10/6/2009 05:36 PM
Beat The Prick Football Contest: Week 5 OpenThere is still time to enter four picks for Week 5 of SBR's annual Beat The Prick Football Handicapping Contest. There is no deposit required to play, simply log onto SBR's free contest platform,
SBRpicks.com, and register to join the fun! Beat The Prick offers $5,000 a week in cash, sponsored by the industry's best online
sportsbooks.
Enter your picks |
More Free Handicapping Contests
10/5/2009 12:40 PM
Player vs Canbet: IBAS rules in favor of Canbet regarding 27 cancelled correlated wagersOn May 22nd SBR first reported on
Canbet (SBR rating C) cancelling 27 correlated NCAA football parlays. The parlays were for full game sides and totals. Canbet's position was that their software is never supposed to accept parlays in which the pointspread exceeds 33% of the total. The software accepted 27 parlays from the same player and all bets were graded as normal.
Canbet voided all wagers one day after the games had been settled after the player made a withdrawal request. Today the player has reported to SBR that he received a letter from IBAS ruling in favor of Canbet. It is not unusual for IBAS to side with
sportsbooks in these cases. SBR will continue to pursue the case.
10/4/2009 11:03 PM
BetFirstClass reserves right to cancel winning parlays and keeping losers?A player reported that he placed a correlated parlay of a side and total in an NFL game. After
BetFirstClass (SBR rating C-) graded the wager as a win, the player states it was cancelled. BFC cited the fact that the parlay picks were on correlated outcomes and not allowed despite the player's funds being at risk and the software allowing the wager.
BetFirstClass' own rule acknowledges that the sportsbook is aware it is taking these bets while not honoring them.
Clients Betting on Correlated parlays run the risk of having funds deducted from the account. Balances and this can & will be done via mgmt here at betfirstclass on an Individual Basis. If you wager these type parlays, you are playing at your own risk. This includes any N.H.L Parlays where the Puck line is correlated to the total (if 6 or less)
Player:
Its bullsh*% the bets can be placed in their software and then they can re-grade after the game is over. Something to take note of... I spoke with the owner and it looks like they are standing firm on the issue.
Players should use caution when dealing with
sportsbooks that expect players to govern themselves using their terms of service instead of making the proper investment in sportsbook software. SBR will inquire with BFC about both the general policy and rule and the player complaint.
10/2/2009 04:26 PM
SBR Forum Posters' poll: Top 5 sportsbooks - September 2009 During the month of September posters
were asked to list their Top 3
sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
5Dimes (SBR rating A+) which bested the field of top
sportsbooks!
1. 5Dimes 253 total points
2. Matchbook 252 total points
3. BetJamaica 194 total points
4. Pinnacle Sports 159 total points
5. Bookmaker 148 total points
Complete Results
9/30/2009 04:56 PM
Canbet’s Rise and Fall as an Online Sportsbook; Canbet downgraded to CSeven years ago Canbet broke into the top ten SBR recommended list of
online sportsbooks. The Australia based operation had been a long-time member of the Top 20 list, widely regarded among off-shore bettors as a solid out that was worthy of being on any player’s short list.
Canbet reached a rating as high as A-, earned on May 14th 2005. They maintained that mark impressively for four years.
Then everything changed. Bonus terms were retroactively changed, payouts were delayed, accounts were confiscated, and even winning wagers were canceled. Following
IASbet's sale of Canbet on May 13th 2009 to Yin King Investments Ltd., Canbet has only continued its slide of poor management and player relations.
Here are some of the more disturbing unresolved complaints against Canbet. |
View full report (written by Lou Moretti)
May 22nd 2009: Canbet cancels 27 correlated NCAA football parlaysCanbet cancels 27 correlated NCAAF parlays the day after the bets were correctly settled in players account. Canbet maintains their software has never accepted correlated parlays where the pointspread exceeds 33% of the total, stating the string of bets were accepted due to ''operator error''. Canbet management has stated that they believe the player was aware of this as he proceeded to bet more than his average stake size and also deposit in larger amounts to take advantage of these plays. | View more here
Canbet’s posted rules on correlated players actually make an argument on the player’s behalf:
Canbet:
Any multiple made up of more than one selection from the same event will be deemed a related contingency. i.e. Alan Shearer to score 1st & Newcastle Utd to win; Denver -7.5 pts and Denver to win the game. The only exception to the above is in North American sports where sides and totals can make up a multiple bet. "
9/24/2009 09:59 AM
Matchbook the latest victim of denial of service attacks
Matchbook (SBR rating A) is currently experiencing distributed denial of service attacks.
Matchbook is the latest victim in a string of attacks that began last weekend forcing several high profile
sportsbooks to put up mirror sites until the attacks subsided. Players can access Matchbook at http://www2.matchbook.com until the main site is restored. Matchbook has informed SBR that if the backup site were to go down, all current offers would be cancelled.
9/23/2009 10:57 AM
Skybook falsely advertising Neteller withdrawals?
Skybook (SBR rating B-) continues to stall Neteller withdrawals. One large winner writes:
When I asked why they cannot simply replenish their Neteller account, they told me that they have a general policy to not send their own funds to Neteller. So I must wait for others to deposit in order to get paid.
The player's first Neteller withdrawal request was made on April 15th for $1,000 of his $19,281 balance. As of today, the player has received only $3950. His latest pending $1,000 request, the maximum that Skybook allows per transaction, is on day 63.
On August 10th SBR first reported on Skybook’s inability to pay out via Neteller as advertised. At that time,
Skybook management indicated
Neteller payments were taking an average 20 days and capped at $1,000 per transfer. The average Neteller payout time has now increased to over 30 days. Skybook’s website is absent of any notice regarding Neteller delay. Only when players submit a withdrawal request are they informed of the lengthy delays and are given alternate withdrawal options with significantly higher fees. This player who is waiting two months, also complains that the sportsbook no longer offers to transfers to
sportsbooks such as
BetCRIS (SBR rating A+). SBR has advised Skybook to update its website to reflect true withdrawal wait times.
Skybook Discussion |
Full complaint
9/19/2009 12:33 PM
Multiple sportsbooks encounter DDos attacks todayEarlier today SBR reported that
YouWager (SBR rating B) was reportedly facing a denial-of-service attack. Since that time,
Legends Sportsbook (SBR rating A+),
Dimeline Sportsbook (SBR rating D), and
Bet33 (SBR rating D-) have also encountered website attacks. Earlier in the day there were reports from SBRforum readers that
BetCRIS (SBR rating A+) was down as well, but access to BetCRIS has since been restored.
Some
sportsbooks like
BetPhoenix (SBR rating B+) have implemented a security text code (captcha) users see when visiting their website. This diverts users from random DoS website traffic.
The denial of service attacks are caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. Bettors can find a list of all LiveChat links
here as well as all sportsbook phone numbers. SBR readers can report website downtime
here.
Legends can be reached at 1-800-246-9828.
Today (Saturday) in the morning our Legends.com site experienced an attack which forced us to take the site down temporarily as a precaution. We expect the site to be back up in short time, while in the meantime we assure the venue is once again running seamlessly.
Bet 33 can be reached at
1-800-974-0695.
We are currently dealing with a DOS Attack, phones are
up, and clients can call us for back up site information
9/18/2009 09:29 AM
Another Malta-based company, BetAfterBet, slow-payingA payment complaint has come in against unrated sportsbook
BetAfterBet. The sportsbook website claims that the company is owned by Bonobet Ltd., which operates in Malta and is licensed by the LGA of the Malta. Many slow-pay and scam
sportsbooks have originated from Malta in recent times. BetAfterBet offers no phone number for customer support, but can be reached via live chat and email.
The BetAfterBet account holder who filed the
sportsbook complaint form indicates he joined BetAfterBet in December of 2008 and made his first deposit of 98 Euros. The player deposited via Moneybookers. On August 17th of 2009, his first payment request was made for 830 Euros. No payment has been received.
BetAfterBet 8/17/09"Please be informed that your withdrawal request has been sent to our finance department for processing. Withdrawals are usually processed within 2-4 business days."
BetAfterBet 8/25/09"We have checked on your withdrawal and it is in order, pending to be processed. We have been advised however, that there is a delay with all payments due to the high number of withdrawals that the finance department are processing manually at the moment."
BetAfterBet 9/18/09"Please do rest assured that your withdrawal is submitted and pending to be authorized. We have not been provided with any new information by the accounts department, they are still working on the delay with the payouts and on clearing this out and bringing it up to date."
9/2/2009 10:11 PM
SBR Forum Posters' Poll Open: SBR posters invited to vote for Top sportsbooksThrough the month of September SBRforum posters are asked to cast their
vote for
the best bookmakers. Posters are invited to give their top three
sportsbooks
with their highest rated book first. Six points will be awarded for the
first choice, four points for second place and three points for third.
After tallying up the final scores, the top five point earners will be
displayed at the head of the forum.
Vote here
8/28/2009 05:23 PM
WeBetNow enters the SBR rating guide at FWeBetNow is the latest sportsbook to emerge from the Costa Rica-based
EZ Sports Group. EZ Sports will launch new brands before football season each year to market to unsuspecting players. Players are advised to take note of the F rating assigned to all
sportsbooks in the EZ Sports Group and ignore the seemingly generous promotions.
7/30/2009 11:40 AM
BetOnBet update; sister sportsbook Eurolinx enters SBR rating guide at D-On July 21st SBR reported the relationship between OddsMatrix and
BetOnBet (SBR rating D-). The COO of OddsMatrix, Jesper Ramskov Jensen, contacted SBR stating that OddsMatrix stands by player balances for
sportsbooks listed on OddsMatrix's references page. On July 29th the CEO of OddsMatrix and founder of BetOnBet Stian Hornsletten stated Jesper’s comments were incorrect, stating that BetOnBet is provided only sportsbook software and not a full turnkey solution. OddsMatrix CEO Stian Hornsletten states that they sold BetOnBet in January of 2009 to the Linx Media Group, which currently operates
Eurolinx,
BetOnBet, and LinxCasino. Players are advised to use extreme caution at any Linx-based
sportsbooks or casinos until payment complaints are addressed.
SBR has began discussing the issues with the current General Manager of BetOnBet, and will update this report when we have more information regarding the backlog of payments.
7/29/2009 08:10 PM
Bet33 Group upgraded from F to D-; debt remains
Bet33 (SBR rating D-) and
sister sportsbooks were upgraded to D- to reflect a lesser risk than the typical F rated sportsbook. SBR has not received any Bet33 nonpayment reports since late 2005 when they were added to the
SBR Rating Guide. Bet33 was built with stolen player funds from stiff sportsbook
Apex Sportsbook (SBR rating F). SBR has had annual conversations with ownership about paying the five year old debt. The conversations had not resulted in payment. Bet33 players are unlikely to be paid if they win a high five figure sum after a large winning run.
7/28/2009 04:42 PM
BetOnBet (SBR rating D-) host provider, OddsMatrix reached at 44-797-628-7560OddsMatrix has seemingly tried to hide their relationship with
BetOnBet following SBR's request for assistance with payout complaints. Players are advised to contact OddsMatrix directly at
44 797 628 7560 for information on their withdrawal. OddsMatrix's Jesper Ramskov Jensen told SBR that they hold player funds:
We do not have any stakes in any of the sites where the sports book is offered, nor do we operate our own brand. However, in case of the operators using our license, we hold the players sportsbooks funds in case of any break downs.
7/21/2009 04:02 PM
Betonbet enters the SBR rating guide at D SBR first reported on Betonbet payout complaints July 14th. The sportsbook states that their operation is licensed under the Lotteries and Gaming Authorities (LGA) of Malta, however it is actually licensed under OddsMatrix, a turnkey whitelabel platform that provides software and processing for those without their own resources. OddsMatrix states that is will assist if a licensee user has a problem. SBR has written to OM asking if they guarentee all player funds including winnings.
If you have any complaints on sites operated under our class 2 license in Malta, I am happy to assist you.
We do not have any stakes in any of the sites where the spors book is offered, nor do we operate our own brand. However, in case of the operators using our license, we hold the players sportsbooks funds in case of any break downs.
Betonbet users have submitted over 20 slow-pay complaints this summer. Betonbet management has not communicated with SBR. Betonbet players are advised to take note of the slow-pay problems, and avoid making any further wagers until the processing issues are resolved. Malta has hosted many failed operations as of late. Players who where unaware of the recentl
failed LGA-licensed books believe the Matla stamp of approval creates an undeserved sense of security. |
View player feedback.
7/17/2009 09:05 PM
HighRollerOnlineCasino enters the SBR Rating Guide at F. HighRollerOnlineCasino is the newest site from sportsbook website mass-producer EZ Sports Group. SBR will attempt to identify many new
sportsbooks from scam operation
EZ Sports prior to football season. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new bookmakers. The EZ Sports network of
sportsbooks will heavily advertise bonuses from 25% to 100%.
7/11/2009 11:42 PM
BigCitySportsbook enters SBR rating guide at FBigCitySportsbook is one of many new brands in the Apex Sportsbook Group. Apex Sportsbook closed with player funds over four years ago. The same owner has recently put the website back online with the many other new sportsbook brand names.
Apex is expected to continue to launch new brands that will be added to the SBR Blacklist. Apex, which uses the company name RDGcorp, is actively selling out-of-the-box turnkey
sportsbooks and websites.
*NOTE- bigcitysportsbook.com is not to be confused with Betbigcity.com, which is an unrelated betting website.
7/4/2009 05:02 PM
SCAM Alert: Two players were scammed out of a total of $6300 at
Southernwagers.com (not rated). Southernwagers is a "pay-per-head" site, where anyone can act as the sportsbook. Two different representatives of Southernwagers.com have stiffed players. The first complaint in November 2008 was for $3300 in winnings; the most recent was June of 2009. Southernwagers states "
it is not our problem. The agents handle all the money - we just operate the lines service." One of the two players as well as a third who did not take the bait, tell SBR that they were solicited to join the sportsbook through the Yahoo! Rivals.com posting forum. Players are advised to avoid unproven
sportsbooks and bookies, especially those offering credit.
sportsbooks without an advertising budget commonly offer credit accounts to bettors they do not know. This in itself should be a warning sign that the sportsbook is unlikely to pay after a big winning run.
Just to give you a final update on my situation, the agent changed his story once again and told me, via text, that I was not going to get paid my $3,000 and to F off. He now will not return any of my calls, texts, or emails and is completely blowing me off. If you could do that fraud wire you mentioned earlier to prevent others from encountering this BS, I would appreciate it. Again, thanks for trying to obtain my winnings for me and keep up the solid work you guys do at SBR
7/3/2009 03:45 PM
WagerChief acquired by BetPhoenixCosta Rica-based
WagerChief (SBR rating C) has been acquired by
BetPhoenix (SBR rating B+). The new sportsbook was previously hosted by IDSCA which offers bookmakers turnkey gaming solutions.
BetPhoenix management states that they stand for player funds as of today. Independent management will try to build the brand under BetPhoneix ownership. Player account information and websites are expected to be transferred to the BetPhoenix servers within the next few days. Players are not expected to see an interruption in service as both
sportsbooks use the same ASI software. SBR will reevaluate
WagerChief after migration is complete.
BetPhoenix management tells SBR that it is actively pursuing other opportunities to acquire gaming companies, including poker and casino brands.
6/19/2009 11:49 PM
SCAM ALERT: Imposter sportsbook site from Apex Sportsbook ownerBetPhoenixSports.com is designed to con players into believing they are actually playing with
B+ rated BetPhoenix (BetPhoenix.com). The new cyber-squatting website uses the
Phoenix brand but operates on the
Bet33 (SBR rating F) wagering platform. This is not the first time Robbie has tried to impersonate and capitalize on the reputation of other
sportsbooks.
Apex owner, Robbie (AKA Zach), is operating
legendsportsbook.com which has attracted bettors looking for the real
Legendz (SBR rating A+).
6/18/2009 08:27 PM
Oddsmaker.com steals $8,500 in winnings from playerIn May of 2009 a player accepted a promotion offering $500 in free bets with a five time (5x) roll over (play-through) on his winnings that could not be withdrawn for 30 days. The player went on a winning streak and promptly turned the $500 in free plays into an $8,400 cash balance. The player told his father about the promotion. The father pursued the free-play from his residence in a different town but was denied due to the sportsbook targeting only specific bettors. The winning player was told that his winnings from the promotion will not be paid due to
Oddsmaker (SBR rating D-) taking issue with the fact that he shared the promotion with a third party without authorization. SBR has made its position clear that the matter of a third party's inactive account is not relevant to his winnings. Oddsmaker has confirmed the facts of the player's complaint and stated they will not pay him his May winnings because he "lied" about being authorized to refer others to the promotion and was "rude and arrogant" to the Oddsmaker.com staff.
Due to Oddsmaker's poor reputation they are required to target players with big bonuses who may be uneducated about the industry. SBR routinely receives complaints from players who are lucky enough to go on a winning run only to find the sportsbook has created a reason to deny winnings.
Oddsmaker partnered with no-pay scam group
Futurebet, now known as IGaming Software (IGS), in 2007. After Futurebet stiffed the majority of its licensee (turnkey)
sportsbooks and kept its player deposits, it changed its brand name and website from Futurebet.com to
IGamingSoftware.com. Shortly before it stole licensee and player funds it made Oddsmaker and
BetOnUSA (SBR rating D-) its main revenue sources. IGS staff denies association with Futurebet despite the obvious signs such as site similarities, management, and using the same unique server.
SportsbookUSA (SBR rating F), was the one licensee owned by Futurebet and continues to operate as a deposit-only sportsbook site. |
Oddsmaker discussion
6/15/2009 09:31 AM
Industry loses veteran linesmaker, FernandoFernando, who was only in his mid 50s, was best known by players for his years as Lines Director at Hollywood Sportsbook. Fernando was a talented line manager who first gained notoriety for his exceptional ability to set NHL opening odds. He worked with Hollywood for years until the sportsbook was sold to the Sportsbook.com Group in May of 2006. At its peak Hollywood was an A+ sportsbook that, under Fernando, was one of the few
sportsbooks to join Pinnacle Sports (SBR rating A+) offering reduced juice. Fernando was a line manager at BetPhoenix at the time of his passing. He reportedly suffered from a heart attack Saturday. We at SBR send our condolences to Fernando's friends and family.
6/12/2009 12:14 PM
Brobury Sports upgraded from D- to D+BroburySports management discussed the company structure with SBR.
Brobury states that despite using Sportsbook.com's software and wagering department, they have their own customer service office is Escazu, Costa Rica and handle their player's financial processing. SBR is scheduled to meet with Brobury next month and continue the evaluation process. BroburySports absorbed
Malvern Sportsbook (SBR rating D-) last week. All
Sportsbook.com (SBR rating D-) licensees (Jazette Ltd. serviced
sportsbooks) are welcome to contact SBR to discuss policies and procedures and how they may differ from the unfair
Sportsbook.com policies. |
Sportsbook.com correlated parlay disputes
6/2/2009 08:57 PM
LasPalmas (SBR rating D+) continues to slow-pay large balance holders
Four players report being owed a total of $35,000 since February or earlier. The payout requests were made by both bank wire and bank check. Las Palmas is currently unable to transfer funds from its
Bookmaker.com (SBR rating A+) account to the player's as it has in the past. SBR has confirmed that LasPalmas bettors who have made small withdrawal requests after these players received their funds. |
Las Palmas Group sportsbooks
5/28/2009 10:55 PM
Sister books,
Sportsbetting.com, Racebook, and Win4Real confiscate player's
winnings and deposits
The player opened accounts at all three sportsbooks in June of 2008, depositing and playing consistently for five months. In November his accounts, which showed a profit of approximately $20,000, were frozen. The sportsbook cited a rule saying the player could only have an account at one sportsbook in the Sportsbetting.com Group. SBR has advised the sportsbook to pay the player for all wagers it booked since the player's funds were at risk. Bookmakers should have the ability to limit a player's action but should not retroactively void winning bets. Thus far Sportsbetting (SBR rating C-), Win4Real (SBR rating C-) and Racebook (SBR rating C-) have not agreed to pay the player for winning wagers, or even the winnings on the first of the three accounts joined. $9,500 in player deposits remain in possession of the sportsbook without an explanation, six months after closure. At the conclusion of this dispute, the Sportsbetting.com Group will be reevaluated. | Sportsbetting.com Discussions
5/23/2009 11:39 PM
BetCities and IrishGambling enter SBR Rating Guide at FThe
sportsbooks are on a platform and turnkey service called
GameCities. Gamecities is a sub-licensee of
Futurebet. On Thursday SBR reported that a
BetCities player was robbed of his winnings. New victims are likely to come forward. SBR will investigate the small sportsbook company host and index related
sportsbooks in the SBR rating Guide. GameCities tries to make money by offering a poor sportsbook product to website owners. After they sell the setup and service to new "sportsbook owners" support may stop or is very poor. Its parent company uses the same scam on larger players and has robbed its webmasters leaving them unable to pay their players. |
Fake testimonials from Gamecities.com:
5/19/2009 01:49 PM
Bodog Sportsbook (SBR rating B) adds LiveChat service. Players can view all
sportsbooks that offer
LiveChat here.
5/16/2009 11:47 PM
BetOnSportsWagers
enters the SBR Rating Guide at
F
BetOnSportsWagers.com is the fifth new EZ Sports Group
sportsbook to be rated since April. EZ Sports sportsbooks has refused
to pay players for long shot winning wagers.
5/11/2009 08:57 PM
Racebook (SBR rating C-) tells Sportsbook Review it has returned $1,000 in confiscated funds to player. The refund represents a deposit made to Racebook.com in 2008. The sportsbook originally told the player that the funds were not returned because he broke the rule of having more than one account within the
Sportsbetting.com Family of
sportsbooks. The player had accounts at sister books
Sportsbetting.com (SBR rating C-) and
Win4Real (SBR rating C-) that were in good standing and inactive. SBR is seeking more information on why the deposit was not initially returned and if there were other non-bonus funds in the account. SBR will reassess Sportsbetting.com after pursuing further details from the company.
5/7/2009 11:32 PM
Racebook (SBR rating C-) confiscates player funds
The player deposited $1,000 and won an additional $200. The sportsbook told the player that because he previously had an account at sister
sportsbooks Sportsbetting.com (SBR rating C-) and
Win4Real (SBR rating C-) he is not eligible to have an account at Racebook.
Racebook has confiscated his deposit and winnings citing their terms and conditions which state that accounts at more than one Sportsbetting.com Group book are not allowed. The player states that his accounts at
Sportsbetting.com and
Win4Real are in good standing and are inactive. Racebook.com's betting limits were not exceeded. SBR Dispute Manager Lou has asked the sportsbook to address the confiscation claim of both deposits and winnings. On May 5th,
Racebook sportsbook agreed to credit a different player for deposited funds confiscated in 2008.
5/6/2009 11:19 PM
BasketballBettingGames enters the SBR Rating Guide at F
BasketballBettingGames.com is the fourth new EZ Sports Group sportsbook to be rated since April. EZ sportsbooks have stiffed users on large winning wagers. SBR will continue to identify and warn players about EZ Sports-hosted books.
5/5/2009 01:22 PM
Win4Real and Racebook.com (SBR rating C-) agree to pay player for confiscated deposits totaling $800 The dispute over the winning wagers continues. SBR is seeking more information about the bets and the date the cited rule was added to the Sportsbetting.com Group's websites. The original complaint was reported April 29th:
Win4Real (SBR rating C-) and Racebook.com (SBR rating C-) confiscate player's deposits
The
sportsbook management states it applied the punishment after the
player's limits were lowered at a third book in the family, Sportsbetting.com (SBR rating C-).
The bettor had an account at Sportsbetting.com, had his betting limits
reduced, and subsequently deposited and won at both Win4Real and
Racebook. The player was aware that he could make similar bets at
Win4Real and Racebook and placed the same wagers for different amounts
at all three sportsbooks in a three day period. The amount risked per
play exceeded the limit given to him at Sportsbetting.com. SBR has
asked Sportsbetting.com to return the player's deposits of $800. SBR's
position is that the sportsbook should not benefit from the player's
actions.
The Sportsbetting.com family of books currently has a
rule stating that only one sportsbook within the book's family can be
utilized. SBR will address the secondary issue of if the sportsbook
had this rule in place when the player made these deposits. He won
$6,400 in wagers that were not honored. Under normal circumstances a
sports betting company with multiple brands is expected to honor all
wagers before identifying a player it does not want to service at its
sportsbooks.
5/3/2009 11:26 PM
SCAM ALERT: AlohaSportsbook enters the SBR Rating Guide at F. Aloha Sportsbook is the latest new sportsbook from former owner, Robbie AKA Zach, of failed stiff book
Apex Sportsbook (SBR rating F). Robbie recently started
recommending his own book through his fake rating sites AskTheBookie.com and A1-Sportsbook.com.
Aloha sportsbook, is the number one internet sportsbook. A1-sportsbooks.com is proud to recommend Aloha Sportsbook for internet sports betting. Read our review of Aloha Sportsbook at A1-sportsbooks.com. AsktheBookie recognizes Aloha Sportsbook as a trusted internet sports betting site.
4/29/2009 06:20 PM
Win4Real (SBR rating C-) and Racebook.com (SBR rating C-) confiscate player's deposits
The sportsbook management states it applied the punishment after the player's limits were lowered at a third book in the family, Sportsbetting.com (SBR rating C-). The bettor had an account at Sportsbetting.com, had his betting limits reduced, and subsequently deposited and won at both Win4Real and Racebook. The player was aware that he could make similar bets at Win4Real and Racebook and placed the same wagers for different amounts at all three sportsbooks in a three day period. The amount risked per play exceeded the limit given to him at Sportsbetting.com. SBR has asked Sportsbetting.com to return the player's deposits of $800. SBR's position is that the sportsbook should not benefit from the player's actions.
The Sportsbetting.com family of books currently has a rule stating that only one sportsbook within the book's family can be utilized. SBR will address the secondary issue of if the sportsbook had this rule in place when the player made these deposits. He won $6,400 in wagers that were not honored. Under normal circumstances a sports betting company with multiple brands is expected to honor all wagers before identifying a player it does not want to service at its sportsbooks.
4/23/2009 11:03 AM
WSEX lowered from A- to B+. The rating change represents a lack of adequate financial processing resources resulting in delays. SBR continues to rate
WSEX as financially strong and the sportsbook is in position to reclaim a spot on SBR's list of top
sportsbooks once processing issues are addressed. Some players have reported delays of two months before receiving payment.
4/21/2009 05:35 PM
888Viet & Shengyhidc enter the SBR Rating Guide at B. Both
sportsbooks were created by First Fidelity, parent company of
YouWager (SBR rating B), after the Vietbet Group ended its partnership and moved its Asian-facing business. The
sportsbooks cater to bettors who speak Vietnamese and Chinese.
4/16/2009 08:47 PM
Gold Victory (SBR rating F) no-pay complaints filed at faster pace as players take notice of new website notification and SBR reports. GoldVictory's website now states:
We regret to inform you that for the time being all Sportsbook and Casino games have been suspended temporarily. We are working with the Lotteries and Gaming Authority of Malta (LGA) to amend the situation. Once the situation is amended, all customers with pending withdrawal/s will be paid out. Any updates regarding the situation will be posted here. Our sincerest apologies for the inconvenience.It is common for Malta-licensed
sportsbooks to work on payment plans with the Lotteries and Gaming Authority but it is rare that players receive their full balance as a result.
4/13/2009 06:42 PM
SCAM Update: Houstonbet (SBR rating F) hosted and serviced by same operation that owned stiff sportsbook,
LazerWager (SBR rating F). Both
sportsbooks were hosted by
GPS Global SA. GPS has a Vietnamese-speaking staff that hosts sites such as 6868sp.com. | Read more about no-pay sportsbook
Lazerwager.
4/11/2009 01:47 PM
SCAM Alert: New fraud sportsbook Houstonbet targets Vietnamese-speaking players
Houstonbet is a fly-by-night sportsbook using customer lists stolen by former employees at legitimate sportsbooks to target Vietnamese-speaking bettors. They offer large bonuses without the intention of paying winners. One player won $19,000 and was denied his withdrawal before his winnings were confiscated. Houstonbet stated the winning bets were invalid because he used more than one computer IP address. Houstonbet does not have rules restricting computer usage by the player and has not cited any other player violations.
4/9/2009 11:52 PM
HighRollerSportsbetting enters the SBR Rating Guide at F. HighRoller is the second new EZ Sports Group sportsbook to be rated this week. SBR expects to identify many new sportsbooks from scam operation EZ Sports this month. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new bookmakers.
4/6/2009 12:06 AM
SCAM Alert: Bet506 Sportsbook enters the SBR rating Guide at FBet506 shares phone numbers with multiple
sportsbooks in the
EZ Sports Group. The sportsbook recently launched an email marketing campaign offering 25% bonuses and free half point promotions. Players are advised to avoid Bet506 and affiliated
sportsbooks.
4/4/2009 07:42 PM
SBR Forum Posters' poll: Top 5
sportsbooks - March 2009
During the month of
March posters
were asked to list their Top 3
sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
BetJamaica (SBR rating A+) which took over the top position from
Matchbook (SBR rating A). This was SBR's first poster's poll of 2009 (
August 2008
results).
1. BetJamaica 251 total points
2. TheGreek Sportsbook 217 total points
3. 5Dimes 181 total points
4. Matchbook 159 total points
5. Pinnacle Sports 148 total points
Complete Results
4/2/2009 10:39 PM
Best Baseball sportsbooks Chart updated for 2009 MLB Season SBR’s
Best Baseball sportsbooks List shows which
sportsbooks offer a 10 cent money line, where the money line price breaks, as well as the following:
Reverse Run Lines
5 Inning Lines
Grand Salami Totals
Team Totals
Reduced Juice Totals
Players can search for the best baseball odds on each game in real time at
SBRlines.com.
3/24/2009 10:25 PM
Sportsbook.com (SBR rating D-) backtracks on plans to repay balance confiscation victims
SBR provided Sportsbook.com with account information for players, who were cheated over the past two years, in hopes that new management would follow through with plans to pay users back for stolen funds. Although some managers at Sportsbook.com want to see this debt cleared, Sportsbook.com tells SBR that board discussions have stalled and there are currently no plans to pay owed customers. SBR estimates Sportsbook.com and
sportsbooks that the group service stole over $500,000.
Forum:
Sportsbook.com Reopens Cases |
SBR: Sportsbook.com |
SBR: Correlated parlay confiscation
3/17/2009 09:41 AM
bwin (SBR rating C) refuses to refund confiscated NBA wager winnings (
3/12/09 report). During further discussion bwin changed its reason for canceling the bets from an "obvious line error" to leaving the game on the board after scheduled post time. bwin stated the player placed his wagers between one and five minutes after the game was scheduled to start. Canceling a winning wager after the game due to the fact that the sportsbook left the line up a few extra minutes is unacceptable. The practice allows the sportsbook to take wagers the player does not have a chance of winning. More importanly, SBR has shown bwin management that the game did not start until 8 minutes after the hour (
NBA odds history) which is common in the NBA. bwin owes this player funds for his winning wager. The
sportsbooks rating is currently under review. Players are encouraged to report all wager grading issues to
SportsbookReview.com.
3/16/2009 10:37 PM
BetDOS enters SBR rating guide at D-
BetDos is serviced by "Max," who formerly hosted and serviced scam
sportsbooks AtlantisBets and
DunHillCasino, and
owned and operated BetBones and
Premiumbettor. Max now uses his resources to service new sportsbooks--one being BetFirstClass (SBR rating D). BetFirstClass ownership was unaware of BetDos but the sportsbooks share the same IP address and database server. A username from one of the sportsbooks will also work on the other book's website. BetDos has not yet answered SBR's inquiries. As with all new turnkey sportsbooks, BetDos should be avoided.
3/8/2009 11:47 PM
New SportsbookUSA (SBR rating F) victims learn they will likely not be paidSBR continues to receive requests for help from players who are unaware that the sportsbook has owed other players for years. SportsbookUSA is owned by Futurebet Gaming which closed many of its hosted sportsbook brands, stiffing players and business partners in the process. A select few of the brands, namely D- rated BetOnUSA and
Oddsmaker, are now more than deposit-only
sportsbooks. The two
sportsbooks partnered with Futurebet in late 2007 shortly after it began shedding debt by stiffing sportsbook website owners it serviced. It then changed its official company name to Igaming Software.
SportsbookUSA player: I came across your contact info on a message board. I requested a withdrawal from sportsbookusa.com about a month ago and am getting no response and phone # appears to be disconnected. I have a cousin who works in the industry and he had told me quite awhile back that they were legit. I am concerened now though. Can you help?
3/6/2009 08:56 PM
BetEpic enters the SBR Rating Guide at C-. BetEpic is operated and hosted by
WagerWeb (SBR rating C). Epic is currently one of three
sportsbooks operated by Costa Rica-based Wagerweb. The
sportsbooks use ASI software. |
Wagerweb
3/1/2009 10:10 PM
SBR Forum Posters' Poll Open: SBR posters invited to vote for Top sportsbooksThrough the month of March SBRforum posters are asked to cast their
vote for
the best bookmakers. Posters are invited to give their top three
sportsbooks
with their highest rated book first. Six points will be awarded for the
first choice, four points for second place and three points for third.
After tallying up the final scores, the top five point earners will be
displayed at the head of the forum.
Vote here
2/20/2009 01:32 PM
Fiestabet confiscates players' winnings citing circumvented limits; downgraded from C to D+Fiestabet has voided wagers placed in two accounts citing circumvented limits and claiming the two players wagered on many of the same plays at the same time. SBR has argued that the sportsbook should not have the opportunity to void wagers after the result. The sportsbook has no evidence suggesting the accounts are not operated by two valid account holders. SBR also stated that it is not uncommon for players to handicap games together or follow published plays, and the sportsbook is welcome to limit or close the accounts at any time. Fiestabet has also refused to pay the two players a split of the maximum wager allowed for one account. The complaint is not uncommon.
sportsbooks looking for reasons not to pay big winners have unjustly cited
syndicate play. | Poster discussion:
Fiestabet Huge Problem
2/17/2009 07:39 AM
LasPalmas & eHorse Group
sportsbooks lowered from C+ to C-
2/8/2009 11:20 PM
DimeLine Sportsbook (SBR rating
C-) cancels bet "because of injury"On February
3rd DimeLine Sportsbook canceled a wager on the Denver Nuggets -6
versus the San Antonio Spurs because of an injury report that caused
the line to change. The spread jumped across all
sportsbooks to as high as -13.
Dimeline customer service cited an error as reason for canceling
the bet. The player rightfully argues that his bet was canceled unfairly. The bet was not void because it was placed on an erroneous line but because he
had a good position on a play before information was known that would
change the odds across the betting market. SBR to contact DLS management. |
Forum discussion
1/31/2009 11:36 PM
Super Bowl line hovering on 6.5SBRlines.com
showed the Pittsburgh Steelers favored by 6.5 to 7 since the line opened. The line started at 7 at
TheGreek (SBR rating A+) and
Pinnacle (SBR rating A+),
and was briefly available at 7.5 (-115) for Cardinal Backers at
Bookmaker (SBR rating A+). Players monitoring SBRlines saw the majority of the
sportsbooks dance between 6.5 and 7 over the last two weeks. Many Arizona Cardinal bettors are waiting until game day for a chance at a more appealing price on a +7. There are a few
sportsbooks offering 7 now for those players looking to lock in on the half point with a slightly higher price tag. Watch live betting odds at
SBRlines.com.
1/12/2009 11:06 PM
Players at scam sportsbook SportsbookUSA (SBR rating F) giving up on funds
Frustration has taken its toll on many players at Futurebet-owned SportsbookUSA. Although the sportbook continues to offer customer service for active players and bonuses for new players, it will not service players requesting funds. Customer Support simply apologizes saying they do not have a timeline for when money will be available. Futurebet is a business partner of
BetOnUSA (SBR rating D-) and
Oddsmaker (SBR rating D-). These
sportsbooks should also be avoided at all costs.
Player: They now owe me over $9K. Tried to get my $3,818 for over two years now. Just cancelled it and have been playing with the money. Unfortunately winning! What should I do, anything? I feel like my hands are tied, should I just quit trying?
Player: I have been waiting on a payout to my neteller account of £1,681.22 (British pounds) since 12th April 2008!! All customer service say is that it is pending, being worked on by the accounts department, sorry for the delay blah blah blah. Any help would be greatly appreciated. Thank you
1/11/2009 11:14 PM
Beware of Bet911 (SBR rating D-) offersThe slow-paying sportsbook is offering 30% cash bonuses along with other discount offerings such -105 reduced juice specials and free half point Tuesdays. Players should avoid all questionable and unproven
sportsbooks, especially those marketing overly generous promotions this time of year. As football comes to a close many players will be requesting payouts and testing the financial strength of these
sportsbooks. Many
sportsbooks will market these offers irresponsibly, knowing that if the ball does not bounce in their favor, players will not be paid. Bet911 has already shown they can not fulfill payout requests of large winners.
1/6/2009 11:54 AM
Two On-LineSportsbook (SBR rating D-) players file new payout complaintsThe sportsbook told users that it is waiting for access to player-deposited funds collected by credit card processors. Blaming third parties for not having access to funds is a common excuse and one used by stiff
sportsbooks LazerWager (SBR rating F) and
BetCascade (SBR rating F). However,
GoTo Entertainment sportsbooks commonly puts large winners on payment plans. Players are hopeful the book will get through these latest issues and begin to make payments. The two players have requested over $3,000 and have balances of over $15,000 combined.
1/2/2009 01:44 AM
BetTrojan (SBR rating C) confiscates winnings, citing betting soft lines; later agrees to pay
BetTrojan emailed the player stating he was warned last Saturday, via an account log-in message, that if he bet on lines that were changing throughout the betting market but have yet to change at Trojan, (soft lines, also subjectively referred to as
playing steam) his winnings would be void. The sportsbook claims the bettor continued to bet in this fashion before it retroactively deleted all account winnings.
Hello, The basic description of the story is that I was apparently warned around December 25th or 26th that I was "playing moves and if I continued my deposit would be returned to me." On December 27th, I was attempting to place a wager but could not because my account balance was $0. I looked at my account history and saw that my original deposit amout had been withdrawn back to me and, to my complete surprise, I noticed a deduction of $4,311.88 with the description: "ZERO OUT, PLAYED MOVES AND WAS WARNED HE WOULD RECEIVE HIS DEPOSIT AMOUNT AND CLOSED ACCOUNT." At the time, I was with them for only about a week and up a little more than $4,300
The player
shared his complaint on the SBR forum before being offered half of his $4,311 winnings as a compromise. SBR has stated to the player and the sportsbook that anything less than payment of full winnings is blatant theft.
sportsbooks are welcome to limit and deny wagers to all players but cannot justly punish, fine, or confiscate funds from legitimate finalized betting contracts. The player wrote to SBR today saying the sportsbook has agreed to pay in full next week. Failure to pay winnings combined with problems updating lines may be a warning sign regarding a book's overall health. SBR will update this dispute report next week or sooner if the bettor receives payment.
12/20/2008 12:20 AM
WorldWideBet added to the SBR rating guide at F. WorldWideBet.com
is one of the many mass produced
sportsbook brands from scam operation,
Futurebet.
Futurebet will use its white label program to target bettors who don't
realize the new books are affiliated with the notorious scam artists. SBR will continue to search for new
futurebet-serviced
sportsbooks and immediately warn readers.
12/8/2008 12:14 AM
GoToEntertainment and On-LineSportsbook also new
sportsbooks indexed in the SBR Rating Guide under the GoTo Entertainment Group. Both books received an initial rating of D-.
12/4/2008 10:31 PM
SBR receives positive feedback from Dimeline Sportsbook players Players have reported timely payouts and good customer service--customer service is provided only by LiveChat and email--since joining the Curacao-based BTG Gaming Group. SBR upgraded DimeLine and other
BTG-serviced sportsbooks from D+ to C-. DLS was upgraded from D to D+ in September after successfully leaving scam operator Futurebet. The last reported payout dispute, that originated when the sportsbook was using Futurebet hosting and services, was
resolved in November.
11/26/2008 11:13 PM
Newly rated scam sportsbooks taken off-lineAll-Sportsbook (SBR rating F) and
1SportsWagering (SBR rating F) were added to the blacklist this summer. SBR warned players of scams ran by sister
sportsbooks under parent operation
EZ Sports.
11/7/2008 10:49 PM
RevolutionaryPoker Sportsbook
enters the SBR rating guide at F. RPS is the fourth member
of scam sportsbook group, Futurebet to enter the blacklist in the last month.
Futurebet is a scam sportsbook operation in Vancouver, Canada that has
parented hundreds of slow-pay and no-pay
sportsbooks. The group is known for robbing both players and
its turnkey book owners while hiding behind different brand names like the ones listed
here.
Futurebet now calls itself
iGamingSoftware a.k.a IGS. SBR received a payout
complaint last month from a bettor owed $52,900 from
SportsbookUSA (SBR rating F), formerly the operation's flagship brand. History
shows it is unlikely the player will see any of his winnings or deposit.
11/4/2008 06:44 PM
ParlayCardZ (SBR rating C+) to be merged under Las Palmas (SBR rating B-)LasPalmas management tells SBR that all ParlayCardZ players will receive the same pricing and line set when logging in through LasPalmas. Both
sportsbooks are owned by the Horizon 20 Group. PCZ players should expect a seamless transition to the LasPalmas.com website.
11/1/2008 05:09 AM
New post-up sportsbook coming from owner of F rated sportsbook, Bet33999LuckyDay is a newly built sportsbook website from the owner of Bet33, who previously operated stiff sportsbook,
Apex Sportsbook (SBR rating F). Bet33 ownership routinely argues that they and related books should be rated higher than F since it "has been over four years" since the last known player was stiffed.
Bet33, which was built on these stolen player funds, and its affiliated
sportsbooks will remain blacklisted until ownership continues with payment plans initiated four years ago.
10/30/2008 09:10 PM
PokerSouls enters the SBR rating guide at F. PokerSouls, also known as CasinoSouls, is one of the many mass produced
sportsbooks from scam operation,
Futurebet.
Futurebet will use the different brands to target bettors who don't
realize the new books are affiliated with the notorious rip-off
artists. SBR will continue to search for new
futurebet-serviced
sportsbooks in an effort to warn players.
10/27/2008 07:07 PM
Betmania officially acquired by BetPhoenix. BetMania began using BetPhoenix hosting and services in September with the intention of being moved under Phoenix ownership. The
sportsbooks reported a drawn out legal process delaying the acquisition and leaving Betmania players to wonder about the status of their book and its financial position. Phoenix tells SBR that Betmania management will be retained and the sportsbook will operate as a separate brand.
10/22/2008 11:21 PM
ClicknGamble (SBR rating F), part of the same operation that hosted stiff
sportsbooks: BigjuicyOdds (SBR rating F), DragonWager (SBR rating F) and BetCSL (SBR rating F), player complains of no-pay. ClicknGamble is soliciting players who were victims of
Capilleira-serviced
sportsbooks. A Victim of
BigJuicyOdds reports being targeted by ClicknGamble.
Player:
I received a call from Joey on september 8, 2008, he first wanted me to post up, then he decided to take 4 of my players plus myself and give us a 1000.00 credit and settle up each tuesday.i agreed and the first week i was +1502.00. He sent the payout on wednesday and i received it thursday. the next week i was up 4820.00 and he said theguy that was backing him (a professional tour poker player) got hit hard and did not want me nor my players action and that he had never stiffed anyone and i would receive my money and he would notifiy me when the package had been sent and give me the tracking number. that has been about a month and one-half. i emailed him about three weeks ago and he again said he would let me know when the package had been sent. i have now emailed him several time and phoned him and he doesn't answer nor respond to me emails. just wanted to let you know so you can warn other players. Email address joeyjeaney@clickngamble.com and joeyjevaney@yahoo.com. phone numbers 1-702-425-5074 and 1-702-499-3093
10/14/2008 09:06 PM
AverageJoeBets enters the SBR rating guide at F. AverageJoe, also known as B4Bsports, is one of the many mass produced
sportsbooks from scam operation, Futurebet. Futurebet will use the different brands to target bettors who don't
realize the new books are affiliated with the notorious rip-off
artists. SBR will continue to search for new Futurebet-serviced
sportsbooks in an effort to warn players.
10/12/2008 11:01 PM
sportsbooks list payout odds for 2008 Basketball Teasers. 5Dimes (SBR rating A) tops the teaser chart for both basketball and
football.
Pinnacle (SBR rating A+) remains the only sportsbook allowing players to have more than 5.5 points and take as many as 7.5. Players can check back as the basketball season
nears for added information including teaser maximum and minimum risk amounts and changes to payout
odds. Multiple
sportsbooks are considering broadening the range of points offered before the start of the NBA season. |
Basketball Teaser Odds
10/10/2008 11:57 PM
SportsbookReview lists
football teaser odds for
sportsbooks rated B and higher.
10/4/2008 03:49 PM
New
MayaGaming (SBR rating F) player complains of waiting for $2400 for two months. It is unlikley the player will see any of his funds. MayaGaming, not to be confused with
MayanSports (SBR rating D+), is one of the
Futurebet operated sportsbooks that remain online only to collect player deposits. Many of the lesser Futurebet brands that are not deemed optimal websites for marketing were left on autopilot, existing only to take player funds. Futurebet swallowed hundreds of thousands in deposits shortly after refocusing all resources on new partner which operates
Oddsmaker (SBR rating D-) and
BetOnUSA (SBR rating D-).
10/3/2008 11:01 PM
PlayFast (SBR rating F), sister sportsbook of no-pay scam
BetCascade (SBR rating F), copies SBR article and claims affiliation with SportsbookReview.com.
PlayFast website:
By 2003 Playfast.com had become the undisputed leader arming players with industry inside-information and information on dishonest bookmakers... Top sportsbooks are eager to quickly and fairly resolve complaints submitted to SBR, recognizing SportsbookReview as the player's voice. | SBR's article Playfast opened as a sportsbook in early 2008. Both Playfast and BetCascade are under the same operation which owes millions of dollars to bettors.
9/20/2008 06:55 AM
BettingStar24 (SBR rating D) reopens; players advised to request fundsThe sportsbook posted vague messages on its website earlier this week about transferring player accounts and informing users that customer support would not be offered during this time. No time line for a resolution was offered. BettingStar24's website displays a new message stating that negotiations allowed the sportsbook to reopen. It is not uncommon for Malta-licensed
sportsbooks to struggle with internal business issues before eventually closing for good.
PlayBanks and
BetChance each showed signs of stumbling including intermittent payouts, temporarily removing account access, and/or announcing new ownership before eventually closing for good. Players are advised to test BS24's withdrawal process and avoid the book while it handles internal issues.
9/6/2008 03:11 PM
SBR Forum Posters' poll: Top 5
sportsbooks in August
During the month of August posters
were asked to list their Top 3
sportsbooks. Five points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners including
5Dimes (SBR rating A) which entered the top 5 for the first time with 125 total
points. This was SBR's first poster's poll of 2008 (
2007
results).
1.
Matchbook
- 195 total points
2.
BetJamaica
- 182 total points
3.
TheGreek - 160 total
points
4.
Pinnacle Sports - 130 total
points
5.
5Dimes - 125 total points
See how posters voted
9/5/2008 07:16 PM
HeroesCasino enters the SBR rating guide at C. Heroes is owned by one of the former owners of
OasisCasino (SBR rating C+). OasisCasino was sold to
WWTS (SBR rating C+) for $9.8 million
in
July of 2006 before
Bodog (SBR rating C) acquired WWTS in October of that same year. Like Oasis, Heroes is located in Willemstad Curacao. Unlike
Oasis, Heroes is booking on a -105
reduced juice lineset. Ownership also tells SBR that Heroes management has not worked under Oasis and will not confiscate earned, or partially earned, bonuses as Oasis management did on two occasions in 2005. SBR will monitor the new book and its policies. As with all new
sportsbooks, players planning to play are advised to proceed with caution and are asked to send all feedback to
SBR.
8/30/2008 11:15 PM
Scammed sportsbook webmasters leave Futurebet; open new operation
In the fall of 2007 Futurebet-hosted
sportsbooks began to realize that player deposited funds, bookmaking profits, as well as money on hand for withdrawals were stolen by the provider. Futurebet, now calling itself
iGaming Software, claimed it was broke and could not pay its books or their players. Some of the Futurebet brands like
USDbet (SBR rating F) and
Monkeybet (SBR rating F) stiffed users and abandoned their sites. Others absorbed losses and attempted to stay in business, doing their own processing.
SafariCasino (SBR rating D) and
Dimeline Sports (SBR rating D) are two books that sustained hits by their business partner, continued to use Futurebet's software and hosting while using internal processing resources. The two books left Futurebet this past week, setting up new servers and their own software in Curacao. SBR will speak with ownership and reevaluate the new gaming group in early September.
The list of gaming sites to join the group include:
dimelinesports.com
safaricasino.com
bettheglobe.com
bettingchamps.com
kingdomcasino.com
palladiumcasino.com
tropicalislandcasino.com
xtremebluff.com
zetpoker.com
8/29/2008 01:23 AM
BetFirstClass (SBR rating D) turnkey host provider identified as
BetBones (SBR rating F) operator. The BetBones group scammed players under
different brands at the end of 2007. BetBones ran a
handicapper scam just before closing, stiffing hopeful victims as well as its employees. BetFirstClass.com owner states that he was unaware of the history of no-pay books on the platform. Previous scams also included F rated
sportsbooks BetWGN, SunsetSports, Atlantisbet and DunHillCasino.
8/27/2008 11:35 PM
No-Pay Sportsbook back onlineBetCSL (SBR rating F) players reported payout problems in January of 2007. The sportsbook was taken off-line by the turnkey provider, Capilleira. Two more Capilleira
sportsbooks have since closed without paying users. The sportsbook website has reappeared in time for football. Players should avoid CSL and all Capilleira
sportsbooks.
8/13/2008 09:42 PM
5Dimes and VietBet management comment on Vietbet's move to the 5Dimes platform5Dimes (SBR rating A): At this time, the Asian sites are a mere shell of all the 5Dimes extended offerings beyond the sportsbook. In the coming days and weeks, all 5Dimes offerings, including all four casinos, the poker networks, 100% payout sports pools, and all other extras will be made available to these added sites. The 5Dimes, ChineseBookie, VietBet, and BetAnySports family already have a strong presence with its international market offerings. Expect these offers to only expand over time as the sportsbooks settle int under the 5Dimes system.Vietbet (SBR rating B) on Youwager (SBR rating B), which supported the Asian-facing book until this week:
Since the beginning, the management and staff at First Fidelity have been incredibly supportive. Leaving First Fidelity was the hardest decision we have made in our entire lives. The separation was amicable, and we all remain good friends. Our decision to leave was not a strategic move against First Fidelity, but a necessary move to insure our continued growth in the Asian market. We are honored to have worked with First Fidelity and have complete confidence they will continue to be an industry leader.
8/11/2008 01:33 PM
ChineeseBookie, VietBet and BetAnySports leave YouWager, join 5Dimes Group
The sportsbook staff is currently importing account details to the 5Dimes (SBR rating A) platform. All players should be able to access their ChineseBookie (SBR rating B-), VietBet (SBR rating B) and BetAnySports (SBR rating B) through these websites, or through 5Dimes.com, by tomorrow morning. SBR will reevaluate the sportsbook properties after observing the migration process and discussing company structure with 5Dimes. 5Dimes ownership tells SBR that the Asian-servicing sportsbooks are fully backed by 5Dimes.
8/8/2008 07:34 AM
Logans upgrade from D- to D+ reflects potential for independent decision making. The sportsbook, which is managed and hosted by
Sportsbook.com (SBR rating D-), tells SBR that it has its own email address for players to use when a dispute arises. Logans management also said it would be open to revisiting the decisions made by
Sportsbook.com's team. Logan's management suggested it would have reversed decisions the Sportsbook.com Group made against players in the past, prior to its launch. Logans is a new
Sportsbook.com-hosted brand that uses the turnkey operation's banking and processing. Players at Sportsbook.com turnkey serviced
sportsbooks including Logans are susceptible to the long payout delays due to processing. Some players are currently waiting almost four months.
8/2/2008 02:41 PM
BoDog downgraded due to processing issues. Bodog (SBR rating B-) tells SBR that closing third party processors have forced them to reroute transfers through other payment services. This has caused players to wait even longer than the 40 business days listed on the
Bodog website. Players who deposited via person-to-person transfer methods have the ability to receive payment through the same method within three business days. Non-U.S. users using eWallets, Neteller or Moneybookers are offered payment within one business day. Bodog's downgrades from A to B- this summer reflect the book's inability to send checks or bank wires in a time frame consistent with top
sportsbooks.
7/23/2008 11:34 PM
SCAM Alert: GoRake enters the SBR Rating Guide at F. GoRake is a new poker room and sportsbook from F
uturebet, now calling itself
IGaming Software. F
uturebet is servicing multiple no-pay
sportsbooks like
SportsbookUSA (SBR rating F) and
USDbet (SBR rating F).
USDbet, which remains online as a deposit-only sportsbook website, is marketing 100% bonuses. GoRake shares the same IP address as flagship IGaming site,
Oddsmaker.com (SBR rating D-).
7/21/2008 11:43 PM
Player files $500,000 complaint against BetRoyal (SBR rating D-)
SBR Justin investigated the available facts of the complaint. In 2004 a group of players were invited by
BetRoyal management to trade prices and
betting odds at
BetRoyal against other
sportsbooks . The manager who had made the arrangement had taken a position with
BetUS (SBR rating D+) before this issue emerged.
BetRoyal management would often solicit sharp players to bet off action they did not want while offering them special low juice, or even no juice lines, to increase liquidity. For example, if the sportsbook felt it had too much exposure on one play or wanted to gamble on the other team, it would make the applicable vig pricing appealing for their players that were known to trade on the
sports betting market. The
sportsbook was aware that at least two individuals were placing wagers on this account. The deposited funds initially lost but the invested $85,000 in deposits eventually earned a balance of $586,000. Several days before
SBGglobal (SBR rating D-) completed its buyout of BetRoyal last year, the Royal website was taken off of the servers. When the site returned on the SBG platform, all winnings were removed from the account.
During the investigation, Royal, which was known for odd player arrangements and high risk bookmaking models, claimed that it had an agreement with the account holder that he would never take out winnings – only deposits. Royal claimed that the players were using some sort of hedging strategy where they would guarantee that they lost money at Royal, and won at other books. Royal offered no solid proof of this, often referring to the deal as something arranged independently by the manager that had moved on. The account holder denies there was any such agreement to “not withdraw winnings.” He rightfully points out that such an arrangement is not logical and describes a scenario where the account could only lose money. SBR told Royal that their explanation was not believable. The account holder believes BetRoyal erased the winnings in order to take $500,000 in liabilities off the books before selling to
SBG Global.
7/19/2008 10:41 PM
Vegas-Sportsbetting player reports no-pay dating back to September 2007
The bettor requested $400 through
Neteller in September and has since requested the remainder of his $1,500 balance. The Vegas-Sportsbetting (SBR rating F) website gives him the message that he is not allowed to have more than one "pending withdrawal." Emails to the scam operation have bounced and the phone representative continuously claims management is not available to address the payout request. The player explains how he was duped by
Vegas-Sportsbetting:
I have tried contacting them through 'live chat' help but when you eventually are told you have an operator, as soon as you mention 'withdrawing' money, they disappear and no further dialogue takes place. The email address they give for support just bounces back. I currently have over $1500 in the account. I must confess to not realising there are so many bogus sportsbook in operation, in the UK where I reside you never get these sort of problems. I actually work for the Racing Post - national daily racing/sports paper - and will be writing up my experiences with this firm, and advising everyone to check out your ratings and reviews about any sportsbook before opening an account and departing with money with these firms. They are very clever. The NFL markets in particular are frequently updated, giving the impression that its a very workable and therefore trustworthy operation.
This group of
sportsbooks is known for scamming players on future wagers and failing to pay winners. Players can view a list of all sister
sportsbooks of Vegas-Sportsbetting
here.
7/12/2008 12:54 PM
DPT Sports Group to change software Sunday 10 pm Pacific ABC Islands (SBR rating B),
Jazz Sports (SBR rating B) and
Loose Lines (SBR rating B-) will be down at 10:00 pm Pacific on Sunday. The
sportsbooks will move from
BLR Software to the
DGS Software Platform. Players are advised to record account history and balance information in order to ensure the data migration process will be completed with minimal delays. DPT expects a smooth transition and to be fully operational by Monday morning.
6/27/2008 11:34 PM
OrlandoSportsbook added to the SBR Rating Guide at D. Orlando is a new site from the
GoTo Entertainment Group. Goto
sportsbooks are currently
slow-paying three winning players.
6/11/2008 09:21 PM
Third Enterbet (SBR rating D) reports slow-pay in two months
The player, who tells SBR this is only his 2nd payout request in seven years as a customer, asked for a $1500 payout in April but only received $500 one month later. Enterbet tells the player that challenges with "
processing" are to blame. The sportsbook has at least two other players on payment plans which have not been honored. Enterbet, part of
Goto Entertainment, has been known to stall owed players until football season when deposits begin to fund the sportsbook. GoTo
sportsbooks have taken up to two years to settle with players.
Player: I was given this website to check on a sports book that I am having difficulty getting my funds from. I am hardly a large player; I had a balance of $2000 when I made a withdrawal request for $1500. The information posted on the website says that withdrawals are processed on Monday's. I requested my withdrawal the first week in April of this year. After a month I did receive a $500 payout, and now over a month beyond that I still wait for the rest of my request.
I am constantly told, in a nice manner I might add, that the laws limit their Western Union payments in amount and number per week. I guess I find this hard to believe. It seems a scam. Honestly I have been a customer of Enterbet ( I am not sure if the owners are the same now) for 7 years, and I have only had one winning campaign before this year. That year, three years ago, I was paid by a check sent to my home address.
I would appreciate any help you can offer me and any clarification of laws and rules that I am not privy too. I would also love to have a list of sports books who you have found reliable and honorable.
6/9/2008 10:14 PM
GamblingSaloon (SBR rating F) closes with player funds. Account holder "
Mike" tells SBR the site is now off-line leaving no instructions on collecting his $300 balance. GamblingSaloon was an
Interactive Gaming Systems Group sportsbook. IGS took the remainder of its small turnkey hosted
sportsbooks off-line earlier this month.
6/8/2008 11:24 PM
KingsTreasureCasino enters the SBR Rating Guide at F
KingsTreasureCasino is a newly rated sportsbook from Futurebet which is now calling itself IGaming Software. Futurebet is servicing multiple no-pay sportsbooks like SportsbookUSA (SBR rating F) USDbet (SBR rating F) and MonkeyBet (SBR rating F). MonkeyBet and USDbet remain online as a deposit-only sportsbook websites and are marketing 100% bonuses.
6/5/2008 11:56 PM
Bet911 no-pay and no response; downgraded to D-
The sportsbook has not responded to player an SBR requests for a promised payment of $1,750. A second player reports a 3.5 week $740 slow-pay.
Bet911 last responded to SBR and assured payment in March. Bettors are reminded to avoid small unproven
sportsbooks that may be attempting to hold on until they can begin collecting deposits from new football bettors.
sportsbooks that focus on U.S. sports are entering the slowest part of the betting year.
5/29/2008 09:49 PM
InstantActionSports (SBR rating C) confiscates winnings, earned bonuses
The sportsbook sent an email to two account holders stating that they will not honor a "50% moneybookers bonus and winnings from the bonus due to sharp play" after the bettors won wagers and already completed their rollover wagering requirements. SBR has contacted
sportsbook management stating that retroactively voiding wagers and deducting bonuses after the requirements have been met is considered theft. SBR has asked IAS to reconsider this decision and employ better risk management and more appropriate bonus terms. SBR advises
sportsbooks to identify undesireable play as soon as possible and prorate the bonus before parting ways with the customer. The players have pointed out that they would have placed the wagers at a different sportsbook with deposited funds had IAS declined to service them. A final decision from InstantAction is expected tomorrow.
5/25/2008 03:39 PM
DimeLineSports (SBR rating D) currently off-line; informs players it is changing platforms
Some licensees of scam operation, Futurebet, have been planning to leave the hosting and service center for over six months. Futurebet had confiscated all sportsbook profits it collected through processing player deposits and refused to pay winners. This left their turnkey sportsbooks holding the debt to players while receiving almost no revenue for recent months. Some books have paid players with other funds, some have closed without paying, and some have relocated to new service providers. The labels were also out the investment money they had spent on marketing to new players. Dimeline Sports is one of the brands that planned to migrate to this new label. SBR expects to speak to the new operation's management tomorrow for updates on when player accounts will be accessible and what other labels may be involved.
5/23/2008 10:26 PM
Email Response Test Results Posted
NBA playoff bettor
Dennis Quinn had five sign-up questions for 16
sportsbooks. Response time ranged from 15 minutes to over 12 days from
Racebook.com (SBR rating D+).
Intertops (SBR rating B+) came in first place with a test score of 'A', a significant improvement from its last email test seven months earlier. Six
sportsbooks failed to respond to Mr. Quinn. | See complete e-mail test results
here.
Note: sportsbooks are welcome to
contact SBR for more email details and the opportunity to add their own comments to the results page.
5/16/2008 11:00 PM
JustForBettors, ClicknGamble & BetCasinoAndSports downgraded from D- to F. The sportsbooks, along with Ultimate-Odds (SBR rating F), make up the last four Capilleira sportsbooks that remain online. Ultimate-Odds and BetCasinoAndSports are expected to close to the public in the near future. Recent history suggests that if these books do close it is likely large balance holders will not receive their money.
5/15/2008 06:17 PM
Capilleira Group sportsbooks reach SCAM status
Operation management initially told SBR that they were not responsible for its anonymous licensees. After the closure of the first no-pay book, DragonWager, Capilleira management told SBR it would require its licensees to keep deposits on hand so not to facilitate theft. Capilleira management also told SBR that it would stand for all player balances at two of its brands,
WagerDaily and
Ultimate-Odds. In March a WagerDaily player reported that he was owed $23,364 and the sportsbook was off-line. The player was able to log in to his account through Ultimate-Odds where his balance was still showing as available. Capilleira management initially told the player that it would pay him in installments and take responsibility for the "book owner's" debt.
Capilleira:
I will pay you 10% of the balance starting April 1st and it will be sent by bank wire and this will be adhered to strictly.
Capilleira's owner failed to pay as promised and has avoided the client. WagerDaily reached a peak rating of C- before the first complaint from BetCSL was received. Capilleira-hosted books such as
BetCSL,
DragonWager and
BigJuicyOdds have stiffed players thousands.
5/12/2008 07:57 PM
sportsbooks to survive lethal Futurebet partnership? DimeLine Sportsbook offers updates on customer service and payout complaints while lifeless sportsbook, USDbet, claims it is under new management and players will see it pay again.
USDbet (SBR rating F) has failed to respond to players and SportsBook Review since informing SBR it was victimized by
Futurebet in October of last year and did not have player funds. The sportsbook's management suggests there is reason for players to be optimistic.
USDbet:
Dear Bill, USDBet is under new management and finally doing its own processing. Software will remain the same, however the problem was with processing not the software. We are paying out all pending withdrawals, so please redirect players who have contacted you with withdrawal problem to this mailing address: mail@usdbet.com. Thank you. Best regards, James USDBet.com
DimeLine Sports (SBR rating D) tells SBR it will address complaints and that the book is close to upgrading its customer service department.DLS:
Apparently after reading your forum there are still some complaints regarding payouts from Dimeline. Our payouts are completely current and if here are clients who have not been paid it is a mistake. Please let the players know to contact me directly at aglende27@gmail.com and I will take care of this. Also I wanted to let you know that we are a few weeks away from providing our own customer support and completely being out from futurebet's horrible support team. We are also launching our poker network by June 1, 2008 and bringing back Neteller which will speed up the payout process for international clients. If you notice there are no payout complaints from USA clients.
SBR currently has three slow-pay and customer service complaints from DLS users. DLS has thus far survived a partnership with Futurebet, which stole bankrolls and profits from the majority of its licensees.
BetOnUSA (SBR rating D-) was the last book to join the no-pay network. BetOnUSA is believed to have taken over the Futurebet software source code and partnered with the network which did its last cash-grab on turnkey
sportsbooks and their players.
4/27/2008 10:51 PM
SCAM ALERT: New online casino, FruitnLoot launched by ownership of closed sportsbook scam
Apex Sports (SBR rating F-). Stolen Apex player funds were used to start these new casinos and
sportsbooks such as
Bet33 (SBR rating F).
4/20/2008 09:51 PM
BetCasinoAndSports, new Capilleira sportsbook, enters the SBR rating Guide at D-
Capilleira closed the majority of its post-up
sportsbooks in March following the collapse of
BigJuicyOdds (SBR rating F). Capilleira hosted the website and provided wagering and some payment processing for its webmaster client. The turnkey provider left only
Ultimate-Odds (SBR rating D-) online. BetCasinoAndSports is now one of two active
Capilleira books indexed in the SBR rating guide.
4/17/2008 10:19 PM
SCAM Alert: BetBig247 enters the SBR Rating Guide at F. BetBig247 is a new sportsbook from Futurebet, now calling itself IGaming Software. Futurebet is servicing multiple no-pay sportsbooks like SportsbookUSA (SBR rating F) and MonkeyBet (SBR rating F). MonkeyBet, which remains online as a deposit-only sportsbook website, is marketing 100% bonuses. The Futurebet Group is currently the largest sportsbook scam online.
4/15/2008 11:29 PM
Online scam book Atlantisbets (SBR rating F-) disappears. The sports tout and sportsbook scam combination conned players into depositing at least $40,000 before closing with account balances. It is likely the thieves will close affiliated website DunHillCasino and has already started building new "sportsbooks" to target new victims.
4/7/2008 11:37 PM
BetJamaica (SBR rating A+) adds LiveChat customer service
Players can view SBR's full list of
sportsbooks that offer
LiveChat here.
4/1/2008 11:04 PM
SportFanatik (SBR rating D-) player accepts $10 free-bets; book confiscates $820Sportfanatik shares the same ownership and management as
Sportsbook.com (SBR rating D-). The
Sportsbook.com Group regularly refers to these $10 free-bet offers as a reason the bettor is not entitled to his/her balance, claiming the user violated the bonus rules or "the spirit of the promotion." The scam is always used on winning players who are often debited for more than they have received in bonuses over the life of the account. Even long-time
Sportsbook.com account holders should use caution. The book has proven it will attempt to increase profit margins by stealing funds from players with positive balances who are no longer perceived to be profitbale. Other recent scams include voiding winnings on parlays and stealing five and six figure balances from winners who used different
sportsbooks within the Sportsbook.com family.
Player: I have a problem with sportfanatik in that my account has been disabled ,there was a small balance of $20 and a pending bet of 800/1000 San Antonio for NBA champs ,reason being they are accusing me of playing both sides in the weekly free $10 bet . I have an acc with Hollywood as well but I didn’t realise they were connected , I thought it strange that they would offer the same proposition but I did take the free bets most weeks ,as I had no opinion of the propositions I mainly ticked the boxes at random and obviously at times they would differ . For at least a year I have only been taking the free bet with sportfanatik and one is only allowed 1 free bet per week so it is strange that this complaint should surface now . I fail to understand how they can adopt such stringent measures and if they are legally entitled to cancel my bet and confiscate my funds. Hoping that you can assist in this matter
3/29/2008 02:25 PM
BetOnline (SBR rating A-) also battling website attack. Management tells SBR they are working diligently to resolve the matter and expect to have a solution in place shortly. Players may call 1-800-841-9751 for customer service, or 1-888-238-5808 for wagering or use the
BetOnline LiveChat.
Player will likely find other
sportsbooks are fighting attacks from extortionists this weekend. The Denial of Service attacks are caused by excessive requests to a website's server which in turn leaves little or no resources for legitimate user traffic. The sportsbook's information and databases are not "hacked" or compromised. Bettors can find a list of all LiveChat links
here as well as all sportsbook phone numbers
here. SBR readers can report website downtime
here.
3/23/2008 10:16 PM
WagerDaily (SBR rating D-) and sister Capilleira-hosted post-up sportsbooks taken off-line. SBR will monitor payout requests for these labels. Stiff sportsbook
BigJuicyOdds (SBR rating F) was the most recent Capilleira turnkey sportsbook to close with player funds.
3/21/2008 05:58 PM
Warning: BookYourBet (SBR rating D-) back online
The sportsbook's parent company, Atlantic West Gaming, took its family of sportsbooks off-line in December. One player reports $7,500 disappearing with the sportsbook BookYourBet. After three months the player can again access his balance. SBR to inquire about player funds.
3/16/2008 10:03 AM
SBR Reader: SBR, What are the best
sportsbooks for baseball? Which
sportsbook has the best dimeline?
SportsbookReview has updated the
Best Baseball Lines page which now includes
Intertops (SBR rating B+). Intertops managed to make the list with a 10 cent line breaking at -140. The latest update is to BetJamaica's listing. The sportsbook, which offers a 10 cent line up to -190, will add 5 inning lines as well as reverse run-lines for the 2008 season. SBR will soon list pricing information for exchange-style
sportsbooks.
3/14/2008 02:16 PM
BetJamaica (SBR rating A+) and TheGreek (SBR rating A+) experiencing website issues
The country of Jamaica is reportedly experiencing internet connectivity issues. The two
sportsbooks are utilizing satellite backup systems which may be best accessed through the following mirror addresses:
BetJamaica at
mirror1.betjm.com or mirror2.betjm.com and TheGreek at mirror1.betjm.com. Players may still experience intermittent downtime or slower website performance.
3/10/2008 05:36 PM
Sports.com (SBR rating D-) & Linesmaker (SBR rating C-) close player's accounts; confiscate $1,765
The
Sportsbook.com -hosted
sportsbooks are known to give multiple promotions and bonuses over long periods of time only to confiscate funds if the user is deemed to be unprofitable claiming he/she "
took advantage" of an offer or did something "
not in the spirit" of the promotion. This player was told he took part in "
free bet abuse" which is the label given when a player uses two $10 free bets on opposing teams or has simply collected multiple free bet credits at different
Sportsbook.com-hosted brands over an extended period of time. Sales agents tell players during the sign up process that each book is a separate entity, is not affiliated with other brands, and that bonuses and accounts with different Sportsbook.com-hosted brands are allowed. The
Sportsbook.com group's
risk management department audits winning accounts looking for reasons to confiscate the amount of money the player has won through its time with the book. The scam affected many players in 2007 when the operation debited accounts thousands in winnings on
correlated parlays. Sportsbook.com kept player losses from those same wagers.
Linesmaker ownership is expected to reverse the decision of its turnkey provider as it has in the past. SBR has asked both sportsbook brands' decision makers to review the claim.
2/13/2008 12:31 PM
BetUK ownership change results in downgrade from B to C-. This rating is consistent with other
sportsbooks under
Sportingbet Plc.
2/10/2008 11:16 PM
SCAM Alert: 8888Sports enters SBR Rating Guide with F rating under 4sportspicks Group
This warning comes two months after sister sportsbook site
SportsPlayingWorld (SBR rating F) informed users it would be keeping all account balances. 8888Sports players who question the book's management will be told that the operation is "
only a call center that provides service to sportsbooks."
2/6/2008 05:27 PM
AmericanFootballBetting & LasVegasBetsonline enter the SBR Rating Guide with an F rating. The books are new listings for no-pay scam group, EZ Sports. The group includes stiff sportsbooks, BetonSportsOnline (SBR rating F) and EZSportsbetting (SBR rating F).
2/2/2008 02:29 PM
Super Bowl Q & A with Bookmaker (SBR raing A+) and BetJamaica (SBR rating A+)SBR's Peter Loshak asks the
sportsbooks' Line Managers about Super Bowl XLII betting trends, where they expect the lines to move and what team bettors are taking early. |
Read interview
Peter: So where's most of the money coming in? I've been hearing a figure of 80% on the Giants all week long. Does that square with what you're seeing?
BetJamaica: So far we have approximately 65% early Giant money which is often the case for early dog wagering on such a public marquee game.
Bookmaker: I’d say closer to 60% so far on the Giants for us. The Super Bowl with a line of +12 is great value and will always attract money, but I’m sure there will be more than enough bet on New England up until kickoff.
1/29/2008 05:28 PM
Gaming processor, MyMoneyCashier.com closes operation; owes multiple sportsbooksSources in Costa Rica tell SBR that the MyMoneyCashier has vacated its offices. The processor worked with high-profile
sportsbooks in at least three countries. Bookmakers are asking Gabrielle, AKA Gabby, to contact them in order to address what amounts to a substantial debt.
1/28/2008 06:17 PM
Payments recorded from insolvent sportsbooks
BetChance (SBR rating F): Third player reports payment in two weeks. This latest withdrawal was in the amount of 500 Euros. The book owes SBR readers over $100,000 USD.
BetCascade (SBR rating F): Three players reported a total of $2,113 received in 2008. Cascade currently owes $1,270,123 to SBR readers. The book paid 13 SBR readers installments totaling just over $19,000 since withdrawal processing first stopped in April of 2007. Both books are accepting new players and deposits.
1/23/2008 06:45 PM
PokerPoka enters the SBR Rating Guide at D-. PokerPoka is a new sportsbook and poker room from Futurebet, which is servicing multiple no-pay sportsbooks like USDbet (SBR rating D-) and Monkeybet (SBR rating F). USDbet & Monkeybet stated that the operator has frozen their funds and refuses to pay them or their players.
1/18/2008 10:04 PM
SportsBookReview adds website monitoring for all SBR listed sportsbooks
Can't access your
sportsbooks website? Check the
SBR Website Monitor for recent downtime and possible server issues.
1/14/2008 11:36 PM
January SBR email response Test Results Released: See what happened when SportsbookReview’s
“Jack Taber” tested 15
sportsbooks with five questions.
SBR email response test.
1/11/2008 08:39 PM
Sportsbook.com Group steals $5,677 from playerThe player held accounts at
Sportsbook.com (SBR rating D-),
sportsbooks.com (SBR rating D-),
Sportfanatik (SBR rating D-),
and
PlayersOnly (SBR rating D-). He was debited for the amounts won over the life of the account totaling $5,677. Sportsbook.com cites "bonus abuse" as the reason for stealing these funds. The Sportsbook.com operation often labels players who have won money and utilized promotions in more than one of the many sister
sportsbooks as
bonus abusers. Sportsbook.com and sister
Jazette books do not have rules against using multiple brands and using their promotions. It is often encouraged through cross marketing and the sales departments which market each website as an independent sportsbook.
Player: I did everything above board and was having a good season of NFL picks and now they've stolen from me. I guess I should have known better since you had it listed as D- but they'd fixed their payout issues over the last few months and I had never had other problems with them over 5+ years of active use. However, I have no email to send you since they didn't even bother to email me.
12/30/2007 02:21 AM
Win4Real (SBR rating C-) credits player for funds confiscated in June$791 was initially stolen by the
Sportsbook.com (SBR rating D-) operation's customer service, which managed Win4Real player accounts as it does with most of the
sportsbooks it hosts under
Jazette Enterprises Ltd. Ownership has has since employed its own processing and customer service department.
6/14/2007 Report: Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the Sportsbook.com family. The player, who also holds an account at SuperBook (SBR rating D+), claims $791 was taken from his balance. win4real and the
Sportsbook.com Group (Jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of
sportsbooks. SBR will contact win4real on the player's behalf.
12/12/2007 08:48 PM
Atlantic West Gaming sportsbook
BookYourBet (SBR rating D-) off-line. Website states the sportsbook will be "
off the air for Several Weeks while we undergo a Complete renovation." No payout complaints have been reported. Sister
AWG sportsbooks also off-line.
12/7/2007 11:23 PM
444Sports enters SBR Rating Guide with F rating under 4SportsPicks Group
This 444Sports warning comes one week after sister site Playing24Hours (SBR rating F) informed users it would be keeping all account balances. 444Sports players who question the book's management will be told that the operation is "only a call center that provides service to sportsbooks."
12/4/2007 09:45 PM
Dimeline Sportsbook (SBR rating D) player confirms payout
A DLS player confirmed receiving $1500 via check today. The sportsbook has been unable to pay players since September and blamed stiff operation, Futurebet. The Canadian company is not processing withdrawals on behalf of its sportsbooks with the exception of BetOnUSA (SBR rating D-) and sister book, Oddsmaker (SBR rating D-). Dimeline tells SBR that it had to pay players through private processing after being denied reserves and earned revenue from Futurebet wagering services.
12/3/2007 06:13 PM
SportsCallCenter.com tells SBR it will take scam sportsbook websites Palacebet (SBR rating F-) and SportsPlayingClub (SBR rating F-) off-line and that the operations have already been closed. SCC states it is only a service center and tries to avoid working with dishonest books. SportsCallCenter, which has hosted these post-up scams as well as 4SportsPicks (SBR rating F) and e-winner (SBR rating F-) states it will no longer service post-up (deposit-required) sportsbooks.
12/2/2007 09:49 PM
SCAM ALERT: WagerNascar is a new sportsbook from operators of SportsPlayingClub (SBR rating F-). WagerNascar also shares the same SportsCallCenter.com hosting server as scam book,
Palacebet (SBR rating F-). SBR continues to actively search for
sportsbooks affiliated with these deposit-only gaming companies.
11/26/2007 08:52 AM
HansaBet (SBR rating C) closing sportsbook; plans to void bets
HansaGaming posted a notice on its website this morning saying that it will no longer be taking sports wagers. Hansa states that if pending wagers cannot be graded by November 30th, 2007 the wagers will be voided. Players that stand to lose desirable bets are asked to contact SBR so we may contact the sportsbook on the player's behalf. Hansagaming claims it is refocusing its business plan on the poker and casino product. Players expect higher operating standards from Bowmans International LTD, the former owner of one of the original
sportsbooks, Bowmans.com. Hansagaming only services non-US gamblers. Bowmans' Line Manager, Scott K. parted with the company before HansaGaming was launched.
Note: Hansagaming-owned
BlondeSports (SBR rating C) is taking the same actions.
11/21/2007 06:24 PM
SafariCasino, MayanSports and BetTheGlobe upgraded from F to D. The books' owner reports paying all players with privately held funds due to Futurebet's unwillingness to pay. Futurebet is withholding its licensee's funds while refusing to pay its users. Some Futurebet
sportsbooks have closed down while others are attempting to work out deals to move player balances to other sportsbook operations, like
Linesmaker.co.uk (SBR rating D+) has done. SBR expects only Futurebet-owned
SportsbookUSA (SBR rating F) and
new Futurebet partners BetOnUSA (SBR rating D-) &
Oddsmaker (SBR rating D-) players to receive payments from the Futurebet cashier. Players should avoid these scam books which have proven they are not opposed to stealing funds.
11/19/2007 07:25 PM
SBR’s Betting Rules Monitor:Sports-Gambling (SBR rating D-): adds rule #7 stating that "syndicate play" is prohibited. The generic rule was added to support recent theft of player funds at sister sportsbook
SBG Global (SBR rating D-).
SBG stole winnings from players who purchased picks from the same commercial sports handicapper.
Bet1128 (SBR rating C-) changes max payout: "
The maximum amount paid out by the company for any one bet will be £97,500. €500,000.00."
Canbet (SBR rating A-) increases max payout: The maximum payout on any individual, multiple or combination bet, or, to any individual on any one day, is limited to US$200,000 US$400,000.
Legendz (SBR rating A+) adds rule #19 stating that free contest winnings are capped at $1,000 in a six month period. Legendz Sports also adds rule #20 stating that bonuses at multiple Legendz-owned sportsbooks will be at manager's discretion.
BetInternet (SBR rating B-) adds max payout for horse wagers of
£75,000.
11/17/2007 01:32 PM
Sportsbook Email Response Test: See how 11
sportsbooks scored against a challenging set of questions from parlay bettor,
Jon Burnett. Jon received three perfect responses in under an hour, the silent treatment from two books, and had one sportsbook pass his email to a third party who promotes them using SPAM.
See results
11/16/2007 08:32 PM
SBR comments on upgrades for Sportsbetting.com, BetUSA and Linesmaker Ownership for these three Sportsbook.com-hosted books have agreed to make decisions independent of
Sportsbook.com (SBR rating D-) and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These
sportsbooks offer email service that by-pass the Sportsbook.com customer service center. Sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded. SportsBetting and Linesmaker have been upgraded from D+ to C-, BetUSA from C- to C. Privately owned Sportsbook.com-hosted
sportsbooks that would like to clarify their position and address pending issues should
contact SBR.
Note: All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
11/12/2007 11:55 PM
TheSportbook, MTL Sports Bet & College-Basketball-Lines enters the SBR Rating Guide and Blacklist rated F. These
sportsbooks are new listings under no-pay scam group, EZ
Sports. |
EZ Sports Reports
11/11/2007 01:26 AM
Sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse. Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done? Sportsbook.com is claiming the use of bonuses at multiple Sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated
sportsbooks to place the same bets. The same player was also debited over $30,000 when Sportsbook.com scammed multiple users, stealing
parlay winnings.
Player: I have always used my own name, address, email, credit cards, etc. It was
plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere. Sportsbook.com and sister
Jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. Sportsbook.com states that it will adress these reports in detail.
11/8/2007 11:45 PM
Official Poster's Poll II: SBRforum Posters choose Top 5 sportsbooks
During the month of October posters were asked to list their Top 3
sportsbooks. Five points were awarded for the first choice, four points for second place and three points for third. Only voters with 25 or more posts were counted in the final tally. Congratulations to the Top 5 point earners including
Pinnacle (SBR rating A+) which again led the way with 20 first place votes and 150 total points. This was SBR's second poster's poll of 2007 (
May results).
1.
Pinnacle Sports - 150 total points
2.
Matchbook - 144 total points
3.
BetJamaica - 115 total points
4.
BookMaker / BetCris - 109 total points
5.
TheGreek - 91 total points
See Complete Results
11/6/2007 10:24 PM
ActionJacksonSports enters the SBR rating guide at D. AJS is a Costa Rica-based sportsbook using Central Valley Technologies software and Capilleira turnkey hosting and wagering. ActionJackson is one of many Capilleira sportsbooks that stands to be reassessed once no-pay sportsbooks DragonWager (SBR rating F) and BetCSL (SBR rating F) victim balances are addressed.
11/5/2007 11:46 PM
BetCSL (SBR rating F) and DragonWager (SBR rating F) victims asked to contact SBR
BigJuicyOdds (SBR rating D+) has stated that it intends to cover the balances of stiffed players from these two small
sportsbooks. Balance credits are expected to be received next week and, like the
SBGglobal (SBR rating D-) relief offer, will carry a twenty time roll-over requirement without a deposit. BetCSL and DragonWager were both serviced by the same hosting and software company chosen by BigJuicyOdds. BJO is currently under the microscope as victims from SBG try the new book after accepting a bailout offer.
11/4/2007 11:39 PM
More Futurebet Group sportsbooks off-line: F rated BetAndWinNet, FunPlexCasino and Bignutzz. Other Futurebet brand owners are expected to take their websites off-line this week.
11/1/2007 11:18 PM
e-Wallet Omega Internet Solutions pays owed player, who had a balance with of $2,500, and settles with
sportsbooks that had live checks to players when the payment processor closed. OIS blames the issue on an oversight. SBR no longer has any pending claims against OIS which shut down suddenly in the second week of October.
10/28/2007 09:50 PM
HiRollerbets (SBR rating F) wagering off-line. The book's homepage gives users a message suggesting that HRB is dealing with legal issues.
"Due to strong goverment restriction the site will be temporaly unaviable for the next 90 days until futher notice. Players will be contact individually by one of our representatives."
Sister sportsbook,
UwinBets (SBR rating F) is also unaccessible but claims server problems as the reason. "
Due to server maintance your account history is not available online, all wagers will be taken over the phone for the next couple of hours. we apologize for the inconvenience. Uwinbet Management"
This is another reason for bettors to avoid
sportsbooks in the
BetBones Group.
10/26/2007 01:04 PM
Second sportsbook, BigWorldCasino identified from BetCascade Scam operation
BigWorldCasino is the second book in two days to be identified as part of deposit-only sportsbook, BetCascade's operation. Each book uses the same software and server IP address. Players can log in to the BigWorldCasino platform with their Cascade account details. Players have pointed out that the
sportsbooks refer to themselves as
SBG Global (SBR rating D-) in their Terms of Service. This is the result of copying SBG's rules and poor editing. BigWorldCasino enters the SBR Rating Guide at F.
Cascade Victim: I was able to login to betsportsinc and bigworldsports with my cascade password and ID. My delinquent balance and history shows. This shows using same database and same security software. I originally posted this but removed so they cannot fix the problem and deny it.
10/26/2007 08:56 AM
Futurebet on verge of collapse; SportsbookUSA and sister books downgraded to F
More Futurebet Sportsbook brands report that the operation will not pay book owners or their players. Brand owners who ignored Futurebet warnings now realize they have been marketing a scam operation and find themselves with player debt that they cannot pay. Futurebet has not passed earnings, from what has been a very favorable football season for the house, on to sportsbook site owners. Book owners who have been stiffed out of these profits must go into their pocket or stiff the players who managed to win.
Scam planned months in advance?
Futurebet Sportsbook brand owners tell SBR that the turnkey business reached a new low in the early part of 2007. The operation blamed problems on processor theft and stiffed employees in June. Despite the internal probelms sportsbook giant
BetOnUSA (SBR rating D) chose to migrate to
Futurebet just last month. SBR expects BetOnUSA, which briefly owned the World Gaming software source code, to take control of its second sportsbook platform once the many
sportsbooks sites close. A paper sale of Futurebet-owned flagship
SportsbookUSA is also possible. The chronic slow-pay book has been quiet while white labels see shrinking player bases and growing debt.
Futurebet-hosted Linesmaker.co.uk (SBR rating D-) to transfer balances to Sportsbook.com-serviced Linesmaker.com (SBR rating D-). Players who reside in countries that are prohibited by the Sportsbook.com Group will receive a check.
Linesmaker.co.uk users should
contact SBR. Futurebet
sportsbooks that have obtained their own processing or will move player balancesto a different book are also asked to contact SBR.
10/25/2007 02:48 PM
BigJuicyOdds offering bailout to SBG Global and BetRoyal Victims
BigJuicyOdds (SBR rating D+) states it will credit players for winnings confiscated by
SBG Global (SBR rating D-) and
BetRoyal (SBR rating D-) without requiring a deposit. A 20x roll-over (balance must be played-through twenty times) will be required before withdrawals can be requested. Players who elect to accept the offer must
contact SBR. BJO expects accounts to be credited before the end of the week.
BigJuicyOdds is a new sportsbook using Capilleira software and sportsbook hosting services. Capilleira-hosted sportsbooks were rated as high as C- in 2006. All Capilleira-based books were downgraded due to a lack of safeguards for players by Capilleira management. Capilleira blamed anonymous principals behind both BetCSL (SBR rating D-) and DragonWager (SBR rating D-) for inability to pay players. BigJuicyOdds tells SportsbookReview it also intends to absorb balances from these sportsbooks next week. BJO will be reevaluated following feedback from former CSL, DragonWager and SBG customers.
10/23/2007 10:38 PM
BigNutzz enters the SBR Rating Guide at D-. BigNutzz is new sportsbook from Futurebet, which is servicing multiple no pay-
sportsbooks like
USDbet (SBR rating D-) and
G2Gbet (SBR rating F). USDbet claims that the operator has frozen their funds and refuses to pay USD players. G2Gbet has closed with player funds. G2G owners also blamed Futurebet for not paying and have started a new venture, G2Gpoker.
10/22/2007 08:43 PM
e-Wallet Omega Internet Solutions closes with player funds
One OIS user reports having $2,500 with the e-wallet when it went off-line a week ago. All
sportsbooks using the service have reported being paid in full. Former Omega management is welcome to write to
Assistance@SportsBookReview.com for this player's contact information.
10/22/2007 06:24 PM
New sportsbook BetJoint enters the SBR rating guide at C-. BetJoint is a Costa Rica-based sportsbook utilizing the International Data Solutions (IDS) wagering call center. BetJoint is owned by Mark Roberts who previously worked for
BetAtlas (SBR rating B-). BetJoint is an independent sportsbook and is not affiliated with Atlas. This book and all IDS-serviced
sportsbooks use ASI software.
10/20/2007 11:00 AM
Jazette Enterprises Ltd-hosted
sportsbooks downgraded from D+ to D- with exception of
BetUSA (SBR rating C-) and
Sportsbetting.com (SBR rating D+).
sportsbooks in this group that would like to discuss their rating may call 830-255-4677 or contact SBR
by email.
10/11/2007 11:10 PM
Sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some
sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized
different sportsbook websites within the
Sportsbook.com family (Jazette ltd Group) of
sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all Sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the Sportsbook.com operation to other white label services.
10/8/2007 09:13 PM
Failed sportsbook operation BetBones (SBR rating F) pumps out two more new sportsbooks for the 2007 NFL season. PremiumBettor & UBetAndWin both enter the SBR rating guide with an F rating. The company has proven to be insolvent and has stiffed its staff members at the end of 2006. At that time the sportsbook blamed a lack of investor funding. The sportsbook is now serving as a turnkey host which partners with small webmasters to build fly-by-night sportsbooks. Five of seven BetBones-related sportsbooks are now off-line.
10/7/2007 11:48 PM
Player's PyramidCasino (SBR rating D-) $9,500 balance disappearsThe sportsbook was part of the BetOnUSA Group (Empire Entertainment Ltd) before BetOnUSA moved its network of
sportsbook websites under the
Sportsbook.com Group (Jazette Enterprises Ltd) in December of 2006. When BetOnUSA chose to cut ties with Jazette and move its websites to the SportsbookUSA Group (Futurebet) last month they redirected PyramidCasino.com to land at BetOnUSA.com. Most PyramidCasino account holders can log in at
BetOnUSA (SBR rating D). This player has been told by BetOnUSA that they have not received the funds from the Sportsbook.com operation and are not responsible for the balance despite owning the site, which now points to BetOnUSA. Sportsbook.com management claims the player debt belongs to BetOnUSA despite that funds were won when the site was managed by the Sportsbook.com Group and the player currently being able to log in to his zeroed out account using the Jazette-operated
Sportsbetting.com (SBR rating D+). This is the second player to report that the two companies are playing hot potato with his balance. A player who won over $100,000 from BetOnUSA's casino has not been able to access the $85,000 that was remaining in his BetOnUSA account. Both companies claim the debt belongs to the other. BetOnUSA is owned by the same group that owns
Oddsmaker (SBR rating D-). These issues serve as a reminder of the added risk that comes with playing at
turnkey sportsbooks.
10/4/2007 10:44 PM
Beware of BetCasinoSport (SBR rating D-)
The sportsbook is stepping up its email campaign with 40% cash bonus offers up to $5,000. Spreading the word of high bonuses instead of investing in advertising is usually a sign that the sportsbook does not have the funds to make an initial investment and is unlikely to have the financial backing to survive a long winning streak by players, who are already ahead with bonus cash. It is common for these sportsbooks to fail, disappear and attempt to take another shot with a new name and similar bonus offers. SBR has also learned that BetCasinoSport shares the same server IP address as the website WagerParadise.com which is operated by the owner of Bet33 (SBR rating F) and stiff sportsbook, Apex Sports (SBR rating F).
10/1/2007 07:15 PM
SBRforum poster’s give opinion on Top Online sportsbooks. Through the month of October SBRforum posters are invited to cast their vote for the best bookmakers. Posters are asked to give their Top 3
sportsbooks with their highest rated book first. 5 points will be awarded for the first choice, 4 points for second place and three points for third. After tallying up the final scores, the top 5 point earners will be displayed at the head of the forum.
Vote Here
9/24/2007 12:20 AM
BetsInParadise enters the SBR Rating Guide at D-. The sportsbook's website states: "BetsinParadise.com is one of the most stable and strong wagering operations offshore and online" however the website has been online for only a brief period and relies on the same turnkey sportsbook operation that serviced defunct sportsbook DragonWager (SBR rating F). SBR is currently looking into many new sportsbooks brought to SBR's attention by solicited players. Players should avoid unrated sportsbooks, especially those focused on U.S. sports.
9/12/2007 05:04 PM
Beware of bonus offers from slow-pay and no-pay sportsbooks
Dimeline Sportsbook (SBR rating D) is currently mailing bettors offers of 100% bonuses. The sportsbook hasn't paid some of its non-US bettors in two months. Over a dozen sports bettors have reported that BetCascade (SBR rating F), which has owed its players an estimated 2 million for almost 6 months, has called offering 20% cash bonuses.
9/11/2007 11:19 PM
Sportsbook.com (SBR rating D+) and sister Jazette
sportsbooks tell players that an error in Sunday's pitcher listing will cost them their winning bets. Players have reported a turnaround of $20,000 in their accounts.
Player: So I bet (BET ID=*********) the Sunday Night Baseball game on September 9th, 2007 between the Cleveland Indians and the Anaheim Angels. This is how they listed the game: Indians(Cleveland) Laffey Angels(Anaheim) JefWeaver. Now at the time, I didn't even realize that you guys had listed Jeff Weaver instead of Jared Weaver. I mean why would anyone pay attention to that since Jeff Weaver is not even on the team anymore? Obviously they meant Jared Weaver. Anyway, so the Indians won and I got my money. Now it's Monday and
Sportsbook.com took away my winnings and no-actioned my bet because now they are saying that they listed the wrong pitcher! You can't be serious right? I can MAYBE understand if Jeff Weaver WAS ACTUALLY ON THE ANGELS. But he's not and obviously they meant to say Jared Weaver, who is actually on the Angels. Basically, they trying to no action my bet for a TYPO mistake that they made. Obviously I'm pretty upset about this. Like I said, I can understand if Jeff Weaver was on the Angels and they made the mistake of listing him. If that was the case, then, I agree, all bets should be no actioned. But this is a case where Jeff is not even on the Angels and it was a honest typo mistake on their part. There is no way this bet should have been no actioned. Their response was that they had the wrong line because they capped the game with Jeff Weaver pitching, which is absolutely ludicris. He's not even on the Angels, how can they cap the game based on a pitcher that is not even on the team? I am forwarding you an email that they sent me. Can you do anything to help me?
Any players who hold a losing ticket on this September 9th, 2007 game between the Cleveland Indians and the Anaheim Angels are urged to contact SBR immediately.
9/9/2007 11:15 PM
AztecGaming (SBR rating D) reemerges on the Futurebet network. The long-time Word Gaming licensee and Sportsbook.com (SBR rating D+) partner site has been off-line for nine days leaving players to turn to SBR for clues on when and if they will be able to access their accounts again. It's likely players will have to work hard to get their accounts reinstated under the new system as is currently the case for BetOnUSA (SBR rating D) users. Players are advised to pursue withdrawals as soon as possible. This perennial slow-paying operation is known for using stall tactics when the football season takes a turn in the players' favor. It remains to be seen if the newly migrated sportsbooks will inherit Futurebet slow-pay practices effecting thousands of players.
9/5/2007 08:45 PM
New sportsbook BetCasinoSport (not rated) soliciting players through email list marketing. BetCasinoSport is telling bettors they have been online for three years when in fact the domain registration shows the website has been online for just over one month. Players should beware of the many inexperienced sportsbooks and out-right scams that arise at the start of football. These operations hope to capitalize on the deposit season and are often out of business or operating under a new book name before the end of the regular season. SBR to verify oficentro building #3 address in Costa Rica and request company information from management.
9/1/2007 09:07 AM
Easybet (SBR rating D) and PyramidCasino (SBR rating D-) sportsbooks merged under BetOnUSA (SBR Rating D). BetOnUSA is also on day eleven of being offline telling users they are switching software platforms. Thousands of players wait to gain access to their funds.
8/26/2007 06:39 PM
Bet911 (SBR rating D+) cancels player's $100 wager at +690 claiming it was a bad line. The bettor has provided detailed betting odds history from other major sportsbooks showing the price ranging from +650 to +750. Bet911 customer service claims the payout should have been lowered to +500 and therefore is not a valid bet. SBR has asked Bet911 to reconsider the decision as a failure to change odds does not constitute an obvious error or a bad line.
Update 7:40 PM CST: Bet911 management apologizes and credits player full winnings.
8/24/2007 06:35 PM
BetOnUSA (SBR rating D+) moving to Futurebet from the Sportsbook.com (SBR rating D+) Family BetOnUSA's website is currently displaying the message:
"We at BetOnUSA.com have decided that it is in the best interest of our players to re-launch with US focused software. We will exhaust every option available to us to make the account transfer process as seamless as possible and to return BetOnUSA.com to its roots as a US-based gaming community."The sportsbook is currently hosted on a Futurebet server and IP address. Some cashier pages are already live on the Futurebet/PlayerSupport network. Sportsbook.com support is telling BetOnUSA players they are having problems with the site when in fact the website is off-line so that accounts can be ported into the Futurebet software and the website can be moved to Futurebet's Canadian servers. Despite the Sportsbook.com Group's processing issues it is likely the payout situation will worsen for BetOnUSA users. It should be noted that BetOnUSA was known for dishonest practices prior to its move to Sportsbook.com's facility.
PyramidSportsWager (SBR rating D+), a long time BetOnUSA sister site and IEE licensee, is also offline due to the impending transfer. Players are advised to pursue funds from these
sportsbooks.
BetOnUSA players can currently access their accounts through
Sportsbetting.com (SBR rating D+)
8/23/2007 01:39 PM
Little hope left for G2Gbet (SBR rating F) victims
Former G2Gbet host and full service provider, Futurebet has denied that it serviced the failed sportsbook despite cached internet web pages proving otherwise. Futurebet was responsible for all services given to bettors under the webmaster domain name G2Gbet.com including software and accounting. In the past, SportsbookUSA, the Futurebet flagship sportsbook brand, has taken over account balances of failed Futurebet white labels. This does not appear to be the case with G2G. Many Futurebet employees report being laid off and others have reported not being paid their salary in over two months. Players can expect multiple downgrades of
sportsbooks in the Futurebet Family.
See SBR's full list of Futurebet sportsbooks.
8/20/2007 09:49 AM
BetJamaica (SBR rating A+) and TheGreek (SBR rating A+) weather Hurricane Dean; maintain services. BetJamaica management tells SBR the offices did not sustain any notable damages and both sportsbooks staffs and their families are safe. Although the country does not have power or running water the sportsbooks are utilizing backup generators and do not foresee any payment or service interruptions. SBR sends its best wishes to the residents of Jamaica.
8/19/2007 10:28 PM
SBR’s Sports Betting Rules Monitor records noteworthy changes at four sportsbooks
BetOnLine (SBR rating A-) adds rules for NCAA Football season win totals and conference championship future bets. BetOnline.com also changed the required minimum games played for baseball division wins futures from 155 to 160.
Will Hill (SBR rating A) rewrites entire rules section. Players are advised to review all rules that apply to their betting style.
BetShop (SBR rating C-) cuts max win per bet by two thirds.
The maximum win per bet is limited to GBP 10,000 from 30,000 or 15,000 Euro from 45,000
regardless of the stakes or the odds.
GamingClubSportsbook (SBR rating C) adds fee for inactive accounts
"An administration fee equivalent to 5 sportsbook credits of such credit balance shall be levied monthly."
8/18/2007 12:16 PM
BetJamaica (SBR rating A+) and The Greek Sportsbook (SBR rating A+) bracing for category 5 Hurricane Dean. The hurricane is expected to hit the island on Sunday. BetJamaica will switch to backup numbers once winds surpass 50 MPH. Players will be able to use 877-906-5666 for wagering and 877-906-3730 for banking and customer services. Bettors who have difficulty reaching TheGreek should use 1-800-310-8755. Although the sportsbooks will remain staffed and in operation during the storm players should be prepared for website downtime.
8/16/2007 10:29 PM
Sportsbook.com (SBR rating D+) management confirms with
SBR that the
Jazette Ltd. Group is now processing payouts to non-US players by Neteller. Players who have had to wait over three months have reported receiving five-figure sums in $2500 increments as recently as this morning. The Neteller option is not listed as an available transfer method on the group's websites, but owed players have been contacted by email to confirm their Neteller account number and arrange transfer. Players outside of the US and Canada who are waiting for a payout from the Sportsbook.com family may
contact SBR for assistance in arranging payment. Neteller is again seen as a viable option for many
sportsbooks, such as
BetOnline (SBR rating A-), who relisted the method on their cashier page yesterday. Sportsbook.com management also stated that of the over 2000 players that experienced a one month or longer delay due to processing issues, 93 users remain. Those users, many of whom are from the March 21st batch of botched transfers, are also welcome to contact SBR for assistance.
8/15/2007 11:02 PM
Oddsmaker (SBR rating D-) slow-paying clients including its non-US players. The sportsbook has been relisted in the
SBR rating guide as a member of the Futurebet Group of
sportsbooks and should be avoided. Oddsmaker is now relying on Futurebet's cashier and PlayerSupport services as well as its software. The group's payout complaints are on the rise as they are each year before the start of the betting season.
Player: i am ******* from morocco i send you this email to do a complaint i am a player in oddsmaker.com( Account # ***** ) it is now 3 mounth i did the request for my third withdrawal request for an amount of 4000 euros and my request has not yet released please contact the bookmaker and ask it to send me my winnings , i am very tired to contact it without answer.
8/12/2007 12:47 PM
Enterbet downgraded from D+ to D after refusing to pay players based in Asia. The sportsbook continues to hold funds of these winning bettors citing a "bonus abuse" investigation. Enterbet is part of the GoTo Entertainment Group which includes GoToCasino and AZcasino. It is not uncommon for sportsbooks to stall payment to winning players using the excuse of an "account audit" or "investigation."
8/10/2007 11:09 AM
New sportsbook from the Futurebet Group LionsLounge enters the SBR rating guide at F. The majority of the Futurebet brands are currently unable to pay players, including the group's flagship book, SportsbookUSA (SBR rating D-) yet the company is creating more sportsbooks hoping to bring in new players for football season.
8/9/2007 02:19 PM
Email Response Test Results Posted:
Football bettor
Jeff Slater had six sign-up questions for 13
sportsbooks. Response time ranged from 41 minutes from
Jazz Sports (SBR rating B+) to almost six days from
Sportsbook.com (SBR rating D+).
Justbet (SBR rating B+) was in second place with a near perfect reply and a large improvement from SBR's April email test. See complete e-mail test results
here.
Note: sportsbooks are welcome to contact SBR for more email details and are given the opportunity to add their own comments to the results page.
8/6/2007 11:25 PM
Sportsbook.com Family of
sportsbooks (SBR rating D+) begins scheduling payouts via Neteller. Non-US players who have been waiting as long as five months are relieved to hear that the group finally has a plan to send their funds. SBR will be speaking to management this week about the potential for new payout options and will verify when the first non-US user is paid.
7/29/2007 09:11 PM
Skytower Sportsbook and GamblersPalace upgraded from D to C. Both Ace Band Ltd.
sportsbooks have addressed all complaints from available players. SBR has not received a new complaint from users of the
sportsbooks, which has upgraded its management staff over the last year, since late 2004. Players with feedback or an unresolved issue are asked to contact
SBR.
7/27/2007 07:10 PM
PlanetRockCasino (SBR rating F) unable to fulfill payout requests. The sportsbook has paid only $500 to two players who requested $1,000 in the first half of June. Player:
"To date they have only given me $500 and alot of excuses. I have $2,000 in account and I want to gradually take it all out, but I know if I reqested it all at once I would never see it." PlanetRockCasino is part of the
Interactive Gaming Systems family of turnkey books. IGS has hosted bankrupt fly-by-night bookmakers in the past, telling players their hands are tied and they only service the site owner whom they can not contact. IGS' PlayerCenter told SBR they were unable to comment when asked if PlanetRock was having financial issues. All IGS
sportsbooks should be avoided.
07.28.2007 Update: PlanetRock sends player additional $250 towards $1,000 initial request.
PlanetRock users are advised to request withdrawals immediately.
08.01.2007 Update: PlanetRock sends last installment of $250. Player #1 paid in full.
7/12/2007 12:23 PM
SBRLines.com: TheGreek (SBR rating A+) and
5Dimes (SBR rating A) open week 1
NFL Odds. The first game of the regular season features the New Orleans Saints at the Indianapolis Colts who are listed as -6½ -110 favorites at
The Greek and -7 +105 at
5Dimes. Visitors can monitor
SBRlines.com for opening week lines as well as preseason NFL Odds from over 20
sportsbooks.
7/9/2007 02:12 PM
SBR’s Sports Betting Rules Monitor records changes at four sportsbooksCanbet (SBR rating A-) adds stricter bonus termsCanbet now requires signup and reload bonus requirements to be met within 90 days or they will be revoked.
7/2/2007 02:04 PM
SBR’s Sports Betting Rules Monitor: sportsbooks react to rainout in Yankees vs. Orioles game on June 28th, 2007. For wagering purposes Baltimore was graded as a 6-4 winner despite the game being suspended in the top of the 8th due to weather with the Yankees leading 8-6. Many New York bettors requested clarification from clerks, prompting the
sportsbooks to update and/or clarify wagering rules.
Matchbook (SBR rating A-) updates baseball wagering rules
Matchbook adds text stating moneyline wagers on baseball games that are suspended will be graded based on the score of the last full inning, should play be halted in the top half of the inning with the home team trailing.
BetOnline (SBR rating B+) clarifies baseball moneyline grading BetOnline removes irrelevant text about the game being official for grading purposes after 8.5 (if home team is winning) or 9 innings, leaving text stating moneyline baseball bets are official after 5 complete innings or 4.5 innings if the home team is winning.
BetPlatinum (SBR rating C-) removes contradicting wording to clarify that MLB games must go 4.5 (if home team is winning) or 5 innings to declare moneyline winner; removes text suggesting 9 innings of play is required for all grading.
SportsOffShore (SBR rating B),
WorldWideWagering (SBR rating B),
ClicknGamble (SBR rating D-) & JustforBettors (SBR rating D-) each add clarification and/or examples for grading of suspended baseball games.
Latest rule changes
Topcat (SBR ratign C) rules as well as sister book,
BetTrojan (SBR rating C) rules add notation that Las Vegas policies apply for situations not covered within own rules pages.
Expekt (SBR rating B) adds "debit cards" to list of transfer methods that may incur a deposit fee.
7/1/2007 11:28 PM
TradeSports (SBR rating C+) now telling players the new 4% profit tax fee will be applied retroactively. Multiple players have complained that they priced events based on the previous fee structure and to change the fee on established contracts would essentially change their wager after it was placed. Tradesports users complained about
similar actions by the exchange in November of last year.
Player: It keeps getting worse. First they were saying that the new fees would apply to newly listed contracts after the effective date. Then they said that trading out of a previous position at a profit would incur the new fees, but that letting an old position expire would only incur the fee in effect at the time the position was taken.
Now they are saying that all expirations and closing trades, no matter when the position was taken, will incur the 4% fee. Even the slimiest of sportsbooks out there tend not to change rules, fees and payouts retroactively. Can you please try to reason with TradeSports to stop this insanity? Their fee change could be a good thing, but casually reducing the value of existing positions is outright theft.
6/26/2007 06:28 PM
SBR’s Sportsbook Betting Rules Monitor LivePlayers can view all Betting Rules and Terms of Service archives
here. The majority of rules were first scanned on June 18th 2007 with changes being logged since.
sportsbooks and players who would like to see additional web pages monitored can submit the URL of the rules or FAQ to
Assistance@SportsbookReview.com. Below are the week #1 rule changes as logged by SBR. Removed text is shown striked out in red. Added text is highlighted in yellow. Players are encouraged to ask their sportsbook to inform clients of each rule change via email.
BetBull (SBR rating C-) changes tennis wagering ruleWagers will now be cancelled in the event of a change of venue or playing surface.
BetInternet (SBR rating B-) changes maximum allowed daily payoutsAll minor league soccer and horse racing has a maximum
£75,000 daily winnings allowed. This includes the player’s stake
TradeSports (SBR rating C+) changes fee structure
Tradesports removes text regarding exchange fees and notifies players that fee structure may change at the company’s discretion (
See TradeSports Press Release).
Sportbet (SBR rating B) and
IslandCasino (SBR rating B) adds text regarding residing in
Costa Rica.
6/19/2007 02:07 PM
Sportsbook.com (SBR rating D+) family of
sportsbooks plans to begin processing payment to non-US players in July. The
Sportsbook.com Group currently does not have access to processors with the ability to transfer internationally and no longer offers e-Wallets such as
Neteller.
Update 6/21/07: Complaints from non-US players mount as they are informed that processing is responsible for lack of payment. Many non-US players are upset that the Sportsbook.com Group has not made their transfers a priority and point out that the delay should be considered a valid slow-pay and a warning sign for the US players that make up the majority of the company's customer base. Processing restrictions are not a factor for most of these users.
6/16/2007 01:26 PM
SBR to launch sportsbook TOS monitor
SBR's new program will automatically scan all sportsbook wagering rules and general terms of service pages and then report all rule changes and updates made by the sportsbook. The feature is designed to prevent and help with disputes where a player with a complaint claims the bookmaker's rules have been altered to put it in a better position, and to give both sportsbooks and players the ability to view the most complete and transparent policies. Players will also be able to sign up for email alerts and see all changes made to his/her book's rules.
6/14/2007 04:41 PM
Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the Sportsbook.com family. The player, who also holds an account at
SuperBook (SBR rating D+), claims $791 was taken from his balance. Win4Real and the
Sportsbook.com Group (Jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of
sportsbooks. SBR will contact Win4Real on the player's behalf.
6/11/2007 10:08 PM
New version of SBRlines now liveThe latest version of SBR's
Free Live odds program features lines from over 20 online
sportsbooks, a variety of betting calculator tools, as well as odds from Las Vegas bookmakers. SBRlines will continue to receive frequent updates. Users are invited to send feedback to Webmaster@SBRlines.com.
6/4/2007 05:19 AM
VegasBettingLines.net enters the SBR rating guide at F. The sportsbook is part of the EZ Sports SCAM Group which continues to pump out new
sportsbooks in order to have a bigger net in which to catch players. EZ Sports also sells partnerships to "investors" who are made to believe buying a sportsbook website for $6000 will be a profitable.
MyGamingSite.com sells EZ Sports turnkey websites.
"Testimonial " -
My friends are quite impressed when I tell them I'm an Internet casino owner – although some don't believe it's possible. Wait till they see the new car I'm buying with the extra money I've earned. That ought to turn some heads!
6/1/2007 05:17 PM
SBRforum Posters choose top 5 sportsbooks
During the month of May posters were asked to give their Top 3
sportsbooks. Three points were awarded for the first choice, two points for second place and one point for third. Only voters with 100 or more posts were counted in the final tally. Congratulations to the Top 5 point earners including
Pinnacle (SBR rating A+) which led the way with 23 first place votes and 72 total points.
SBR Posters' Sportsbook Poll Results
1.
Pinnacle Sports - 72 total points
2.
Matchbook - 59 total points
3.
BetJamaica - 49 total points
4.
TheGreek Sportsbook - 36 total points
5.
WSEX - 24 total points
See complete results
5/20/2007 09:44 PM
Player reports solicitation from Wager123 (SBR rating F). Wager123 is run by the same operation that owned defunct sportsbooks, BringMeVegas (SBR rating F) and AnyTimeWager (SBR rating F).
5/2/2007 12:53 PM
Sportsbook.com (SBR rating D+) resolves baseball grading dispute; credits players. Bettors whose baseball wagers remain incorrectly graded are welcome to contact SBR. The error has likely occurred across the entire family of JEL (
Sportsbook.com Family)
sportsbooks.
5/1/2007 03:48 PM
Ace Band Limited sportsbooks,
GamblersPalace (SBR rating D) and
SkyTower (SBR rating D) offers to address unresolved complaints. The
sportsbooks, which have not been the subject of a no-pay complaint in almost three years, will be expected to resolve claims from SBR complaint archives before further evaluation. Both books are now located in the
Sportbet (SBR rating B) offices and utilize service from the
Sportbet wagering department.
4/28/2007 11:33 PM
Email Response Test: April Results Posted
Sports bettor "
Luke Hassler" pitched six baseball questions to
sportsbooks he was thinking about playing with. See how 12
sportsbooks fared
here.Note: Player accounts were created to give sportsbook management the opportunity to follow up on email performance and are listed with each test result.
sportsbooks are welcome to request additional information.
Contact SBR
4/27/2007 04:02 PM
I-Sportsbook (SBR rating D+) defects from Jazette Enterprises Limited (Sportsbook.com Group); players still unpaid. Turnkey Sportsbook, I-Sportsbook.com left JEL, which has been unable to pay players for over two months, on the 15th of April for the Futurebet Gaming Network. Although many Futurebet white label
sportsbooks are able to pay their players, I-Sportsbook client funds appear to be in limbo between the two hosting operators. The new version of
I-Sportsbook.com claims it does not have player balances from when the site was hosted on the
Sportsbook.com/Jazette servers. The situation illustrates the added liability in playing with turnkey properties and why most are rated significantly lower than operator-owned flagship brands.
Player: On April 13th i tried to log onto my account and it said invalid username i spoke with a chat rep and they said it was because they were switching servers (which was scheduled to start on the 15th according to their website) they said i should be able to log on in a few days. I tried the next day and that chat rep said i was never a member and that until i remembered my username there was nothing he could do. Well the next day i was able to get to the cashier page and withdraw all funds they have still not reached me, each day i receive a new answer as to why my funds have yet to reach me. The current answer im getting over and over is that they need approval from the owner since my account was with the old network. I get this answer from EFS Caribbean who claims they have nothing to do with I-Sportsbook.com anymore. And the people at I-Sportsbook say they cant help me because my account was with the old network and can only contact the owner through email. I was a member with I-Sportsbook.com for 7 years without every having a problem before. I would like to thank you before you even reply because if i ever gamble on the internet again i know which sites to trust from your website. Is there anyway i can contact the owner am i being scammed?
4/26/2007 07:27 PM
SBRforum posters to create Top Sportsbook list
All forum members are invited to cast their vote for the Top Online
sportsbooks. The posting board’s collective opinion will be represented at the top of the SBR Forum. To read details and cast your vote:
click here.
4/22/2007 11:34 PM
Easybet added to the SBR rating guide at D as part of Jazette Gaming Group, which includes
Sportsbook.com (SBR rating D+). Easybet is one of the many Jazette
sportsbooks that has been unable to pay most players for over two months. (see forum topic:
Sportsbook.com withdrawal delay)
4/15/2007 11:43 PM
BetUs (SBR rating D) players waiting two months for payment
BetUs payout complaints are similar to the
Sportsbook.com (SBR rating D+) withdrawal issues on a much smaller scale. SBR has received 29
BetUs withdrawal complaints since mid-February of which four have been resolved. BetUs appears to be attempting to buy time by telling the majority of these individuals that they have entered incorrect banking details and must resubmit their payout request. Two others reported that their bonus roll-over requirement has been increased after initially having been met. BetUs tells SBR that they, like many
sportsbooks, are experiencing issues with third party processors. The book states that many of these issues have been addressed and users who have been waiting nearly two months should receive funds shortly. SBR will continue to monitor payouts from the BetUs family (D rated
SportsGambling,
Omni,
BetUs and
BetReduction) of books.
4/12/2007 06:23 PM
4/10/2007 11:20 PM
SBR expands list of Best Reduced Vig sportsbooks to sevenPlayers can see which
sports odds come at a discounted price and the maximum wager amount accepted. New additions to the list include
5Dimes (SBR rating A), which recently began offering most odds on a
-105 lineset, and
ThePig (SBR rating A-), a bookmaker from
LegendzSports that offers 20% discounted juice on
basketball and football.
View chart
4/7/2007 02:37 PM
sportsbooks report player attempting to impersonate SBR staffsportsbooks, as well as players, are always welcome to verify contact with SBR by calling SportsBookReview's office at 830-255-4677 or by
email. The latest instance of a player falsely claiming affiliation to SBR comes from a Mr. Thomas K. who impersonated a staff member in order to have his wagering account re-enabled after being banned for using inappropriate language with phone clerks. The same individual has also conned inexperienced
sportsbooks into granting him a line of credit with no intention of paying. Anyone applying for
credit, claiming to be associated with, employed by or vouched for by SBR is attempting fraud.
3/24/2007 07:53 PM
SBR mailbag: Which sportsbooks have dimelines for baseball and will let me bet on the first 5 innings? Thanks, Don
SBR has received updated sportsbook information for the 2007 MLB Baseball season. Dime line price breaks and information about betting options, including 5 inning wagering, team totals and reverse run lines, can be viewed here:
Best MLB Lines. SBR will continously update this feature as
sportsbooks solidify offerings leading up to opening day.
3/13/2007 06:44 PM
JonWoodGaming (SBR rating F) now planning to re-launch website tomorrow under Futurebet Gaming. Futurebet sportsbooks, such as SportsbookUSA (SBR rating F), currently owe players who have been waiting over a year for their withdrawal.
3/11/2007 10:24 PM
FootballSportsBetsOnline & ProFootballLinesAndOdds enter the SBR Rating Guide at F. Both sportsbooks are new SBR listings for no-pay scam group, EZ Sports. Players reported $5,000 in confiscated NFL future bet winnings in February from sister sportsbook EZsportsbetting (SBR rating F).
3/3/2007 11:56 PM
Capilleira
sportsbooks, CyberCasinoClub & HitMyJackPot enter the SBR Rating Guide at D-.
2/14/2007 01:58 PM
PartyBets joins sister site Gamebookers in the SBR rating guide at B-. Both
sportsbooks are owned by
PartyGaming Plc, the parent company of PartyPoker.
2/12/2007 11:20 PM
ActionBets (SBR rating D-) now operated by
BetEagle (SBR rating C-) which is part of Eagle Data Processing (Eagledp). Due to the financial processing void left by Neteller, many small and medium-sized
sportsbooks have opted to allow third party services or larger
sportsbooks to service remaining players.
1/31/2007 07:01 PM
BetOnUSA (SBR rating D-) and sister books acquired by Jazette Enterprises Limited (D+ rated Sportsbook.com). Sportsbook management tells SBR the BetOnUSA Group (Empire Entertainment Ltd) was purchased last month. All customer service and accounting is now directed to the
Sportsbook building in Costa Rica. The purchase brings
Sportsbetting.com (SBR rating D-) back to the company and gives Jazette ownership of the World Gaming software code.
JEL states that it will look into no-pay claims against BetOnUSA, including the latest from a player waiting four months for $1,000.16. JEL
sportsbooks also have their own no-pay complaints pending. During the migration of
SportingbetUSA (SBR rating D+) last October to Jel-owned
SuperBook (SBR rating D+) some accounts, balances and pending wagers were lost.
1/24/2007 08:22 PM
Neteller Electronic Funds Transfers (ACHs) delayed until at least the last week of February for U.S. residents. The e-wallet is currently telling players they must wait 4 to 6 weeks for EFTs.
sportsbooks with
Neteller merchant accounts have also been told they must wait a minimum of 4 weeks to redeem their funds in full. Neteller is
encouraging U.S. residents who hold a
Neteller debit card to withdraw the daily limit. Players report the payout method is currently functioning normally.
01.26.2007 Update: Third party debit card provider no longer servicing Neteller. Neteller’s website states:
NETELLER is currently unable to transact with USD bank accounts, regardless of the location of the member. Neteller says it is working on the issue. Some account holders are attempting to transfer their funds from Neteller to non USD bank accounts or merchants.
1/19/2007 05:38 PM
sportsbooks tested as payment processors decline service to U.S. gambling industry. sportsbooks will see an immediate reduction in business now that "e-wallets" such as Neteller, myCitadel Wallet and ATMonline are no longer an option for US-focused gaming companies. Low rated
sportsbooks relying on player deposits to operate, as well as dishonest bookmakers who believe it may be more profitable to keep player funds than to expand its business model, are the industry’s primary concern.
During this high risk period players are advised to only use sportsbooks with a minimum SBR rating of A-. Players are also advised to expect delays in payout processing time from even the best bookmakers. Many operators are attempting to move money quickly to compensate for high demand on remaining withdrawal options.
1/18/2007 10:05 AM
Neteller no longer processing gambling transactions from U.S. residents. The processor stated today that it will continue to allow current U.S. clients to use the service for non-gambling transactions including EFT withdrawals. Electronic check (ACH) processor,
Citadel also announced that it will cease to service U.S. bettors.
sportsbooks have already reported an increase in other "E-wallet" services such as
Click2Pay,
InstaDebit and ATMonline this week.
sportsbooks such as
Bodog, which use other electronic check providers, will likely benefit from Citadel’s announcement.
1/16/2007 04:55 PM
Non-U.S. accounts at Betcorp brand
sportsbooks, including
BetWWTS (SBR rating C+) and
CyberSportsbook (SBR rating C+), to be migrated to
BoDog (SBR rating A+) in February. The Betcorp family of websites will then redirect visitors to Bodog.com. Players can expect a seamless transition to
Bodog which already owns and manages the Betcorp operation.
1/13/2007 02:58 PM
5Dimes (SBR rating A) now accepting transfers from Pinnacle Sports (SBR rating A+). 5Dimes (SBR rating A) now accepting transfers from Pinnacle Sports (SBR rating A+). There are no fees or minimum amount required. The bonus structure used for new Neteller deposits will apply. Transfer balances will be credited once Pinnacle acknowledges the request sent to its
Customer Service Department. The following
sportsbooks are also accepting transfers:
BetJamaica (SBR rating A+): The minimum transfer amount is $50. No fees will be applied by
BetJamaica. Transferred funds are eligible for available bonuses.
TheGreek (SBR rating A+): The minimum transfer amount is $500. No fees will be applied by
TheGreek Sportsbook. Transferred funds are eligible for available bonuses.
WSEX (SBR rating A+): There is no minimum to transfer funds. No fees will be applied by
WSEX. A 10% bonus will be applied to funds transferred from
Pinnacle Sports.
1/13/2007 10:45 AM
More sportsbooks considering reduced juice pricing In an effort to obtain market share formerly held by
Pinnacle Sports (SBR rating A+), many
sportsbooks will target players with new offers of reduced vigorish and low juice promotions. Multiple bookmakers have told SBR they are considering moving to "discount wagering" full-time after the announcement from
Pinnacle to leave the US market.
5Dimes (SBR rating A) told SBR today that they have decided to offer -105 style lines (10 cent pricing) on all NHL hockey games.
5Dimes already offered -105 lines on the NFL playoffs.
sportsbooks must be extremely skilled and experienced in order to manage low margin wagering. SBR advises players to stay with the best and most proven
sportsbooks.
1/11/2007 05:58 PM
A+ sportsbooks accepting book transfers from Pinnacle Sports:
BetJamaica (SBR rating A+): The minimum transfer amount is $50. No fees will be applied by
BetJamaica. Transferred funds are eligible for available bonuses.
TheGreek (SBR rating A+): The minimum transfer amount is $500. No fees will be applied by
TheGreek Sportsbook. Transferred funds are eligible for available bonuses.
WSEX (SBR rating A+): There is no minimum to transfer funds. No fees will be applied by
WSEX. A bonus will be applied to funds transferred from
Pinnacle Sports.
1/9/2007 07:07 PM
Slow-paid
BetCSL (SBR rating F) players have yet to receive their funds or communication from the sportsbook owner or sportsbook operator, Capilleira. SBR has downgraded all Capilleira
sportsbooks which should be avoided at this time. Players are hopeful that Capilleira Systems will prove it does not facilitate scam operations and will take responsibility for bettor balances as promised. Capilleira claims it was unaware BetCSL was operated by former stiff sportsbook client,
DragonWager (SBR rating F).
1/5/2007 07:23 PM
SBR has received a new payout complaint from a
BetCSL (SBR rating F) customer. The bettor forwarded email conversations to SBR which showed correspondence with the same book owner as the defunct
DragonWager (SBR rating F). BetCSL has also been lowered from D to F today. All Capilleira/Central Valley Technologies
sportsbooks, which share the same turnkey service (software, hosting and customer service), including
HitWager, Ultimate-Odds, WagerDaily & WagerWagon have been downgraded from C- to D+. This group will be reevaluated Monday evening when two CSL users are expected to paid in full. After DragonWager and other Capilleira clients cheated players, Capilleira stated that it would stand for user balances.
1/5/2007 02:32 PM
Former owner of stiff sportsbook,
Apex Sportsbook (SBR rating F-) launches new website,
sportsbooks.net, to help promote new book,
Bet33 (SBR rating F).
sportsbooks.net copies SBR reports in an attempt to legitimize its own Rating Guide and Recommended List led by Bet33. View list of Bet33 sister books
here.
12/31/2006 11:48 PM
SportsbookUSA (SBR rating F) player submits final payout complaint of the year, waiting for $900 since October.
Player:
I would never have deposited with these guys if i found SBR. I read about the problems and wanted to get out. Now Im stuck too. Please help.The defunct
BetOnSports family of
sportsbooks along with SportsbookUSA and sister Futurebet books were the largest sources of no-pay complaints in 2006.
12/31/2006 01:46 AM
Milkyway Productions (screwmagcasino.com) &
BookYourBet enter the SBR Rating Guide at D-. Both are
sportsbooks operated by Atlantic West Gaming.
12/18/2006 11:49 PM
Lingering complaints from players with
sportsbooks recently acquired by
Bodog (SBR rating A+) have been resolved.
BetBet,
Oasis,
WWTS, and
Cyber Sportsbook have each been upgraded from C- to C+. The
sportsbooks, which serve players residing in countries other than the US and Canada, are undergoing overhauls as new additions of the
Bodog Entertainment Group. Players are invited to add their feedback on these
sportsbooks here.
11/23/2006 10:33 PM
Players request info on new sportsbook, Play24Hours (not Rated)Play24, which is one-month-old and actively marketing by email, shows multiple signs of being a fly-by-night operation. The sportsbook advertises Paypal as a transfer option, but does not have a PayPal merchant account. PayPal prohibits gaming transactions with the exception of a few UK-based operations servicing non-US players. Play24hours is currently offering positions to "clerks without experience" for $3.00 per hour. Players should avoid this and all new
sportsbooks.
11/18/2006 10:12 AM
Nine (SBR rating B+) completes move to
IGW software.
Nine absorbs sister
sportsbooks BetCom (SBR rating B+) and
MyBookie (SBR rating B+).
11/11/2006 01:28 AM
Sportingbet (SBR rating D+) and SportingbetUSA (SBR rating D+) users complain of deleted pending future wagers. Prior to Sportingbet transferring account balances to Superbook.com, some bettors reported disappearing pending bets. While management has agreed to reinstate wagers for many of these account holders at sister
sportsbooks, reports of canceled bets continue. Players who have had a pending wager canceled at a former Sportingbet property are invited to contact SBR.
11/7/2006 08:32 PM
BetOnSportsOnline (SBR rating F) WarningThis
scam operation continues to steal from players. The book’s owner has contacted SBR refuting the scam label but fails to fulfill new promises to pay.
Player:
Every time I call customer support at BetonSportsOnline. I am still getting the run around. The person they say I need to speak with, Alonzo, is never there when I call and never calls back when I leave a message. They do not respond to emails, neither do they assist you in anyway when you use the Live Chat function. I don’t know where they are at as far as processing withdrawals. I would definitely withdraw out all my funds if I could get to them.
View list of sportsbooks affiliated with BetOnSportsOnline
10/31/2006 04:31 PM
Bet365 (SBR rating A+) players complain of inadequate rule change notification. SBR has received three complaints from users who say they were unaware of recent rule changes that were the difference between winning and losing wagers.
Bet365 changed their wagering rules, making overtime in all basketball leagues count for over-under wagers. Most
Bet365 users are likely finding out about rule change when their bet on a game that went into overtime is graded.
Beginning January 1st, 2007, all
sportsbooks on
SBR’s
Recommended List will be required to offer a ’policy updates’ log or another method of alerting players of policy changes.
Player: "
European basketball has never counted overtime! How am i supposed to know?? Should I refresh the rules page along with the odds?? At least Pinnacle announces the new rule at top of main page and other book will email you. If Bet 365 would highlight all rule changes for that month it would at least be reasonable to scan over a book of rules. This is crap".
10/25/2006 06:06 PM
Former World Gaming licensees downgraded to D- One-time B- rated sportsbook,
Gambling.net has been lowered to D- along with
Sportsbetting.com. Both
sportsbooks were hosted and serviced by the Sportingbet offices in Costa Rica while holding a licensing agreement and domain name leasing contract with World Gaming Plc.
BetOnUSA (SBR rating D-) parent company, Empire Entertainment Ltd. has purchased the World Gambling service contracts. These sites are expected to be managed by BetOnUSA and its staff in the near future. Players are advised to redeem balances at this time.
10/22/2006 11:48 PM
SuperiorBook (SBR rating D+) attempts to scare players away from current sportsbookSBR has received many complaints from readers about Superiorbook, a turnkey site from
BetEmpire (SBR rating C-), regarding an unprecedented amount of spam. The latest batch of email sent to customer lists claim that
VIP (SBR rating A+) has closed and players should now join the
safer Superiorbook. This prompted the recently privatized VIP to send an email to it’s users stating:
"It has come to our attention that emails containing false information about our company are being circulated. VIP.com is now under private ownership and the company is secure and successful as always. We will continue offering the same great products and services that you have come to expect from VIP.com – now and in the future. VIP.com will always communicate with you from a VIP.com email address, we will never ask for your username or password by email, and you can always call us at 1-800-300-BETS if you ever have any questions about our company."
This is not the first time the group has resorted to underhanded marketing tactics. Earlier this year Empire blamed third party marketing for sending emails containing fake links for well-known
sportsbooks that lead to BetEmpire.com.
10/13/2006 06:39 PM
Sportingbet Plc partially reverses decision to cancel winning bets After Sportingbet Plc severed itself from its US-serving brands, complaints began to flood the SBR mailbox. Non-US players in the newly sold
sportsbooks were told that all pending bets would be canceled. This was due to the new company, Jazette Enterprises Limited’s noncompete agreement with Sportingbet Plc. Jazette (JEL) agreed not to service non-US players and to steer its international players back to the Plc’s remaining non-US serving
sportsbooks. Fortunately, Non-US players were contacted this evening and told their accounts would be maintained and transferred to a different sportsbook. However, JEL decided to acknowledge specific US State laws and discontinue servicing players where they apply.
Sportsbook.com and its sister sites have told players living in the offending states that they will not be paid their impending winnings. SBR will discuss the remaining complaints with individual property managers/owners. Players with canceled winning wagers or canceled wagers that have gained market value should contact
SBR.
10/13/2006 02:19 PM
Betcorp Freezes all US accounts The Betcorp Group, which includes
WWTS (SBR rating C-) has frozen all accounts belonging to US residents indefinitely. SBR has learned that the company has taken this action in order to facilitate a sale that would put the
sportsbooks under private ownership. Players can expect to be locked out of their accounts at the start of the business week.
10/10/2006 09:48 AM
Leisure & Gaming plc to divest in US-focused properties The brands, which include
VIP (SBR rating A+) and
Nine (SBR rating B+) are expected to continue as is under private ownership. SBR has learned that several A+
sportsbooks are competing with a management led bid to acquire the properties.
9/30/2006 12:52 PM
Bettors upset by invalid promotional offers sportsbooks are aggressively marketing to their client base and for most books, that means sending out mass email offers. SBR has received an unusually high volume of complaints from players that have deposited funds in order to get an offered bonus, only to learn they are ineligible. Players who are denied a bonus after depositing in response to an email should have the option to receive a full and immediate refund with transfer costs absorbed by the sportsbook. Players who are told they must proceed to bet with these funds are encouraged to contact SBR.
SBR advises
sportsbooks to list all terms and conditions within the initial offer and suggests bettors confirm eligibility prior to sending funds.
9/29/2006 06:52 PM
BetRoyal (SBR rating C-) to offer to settle debts with vicitims of Virtual Group sportsbooks. The
sportsbooks include, but are not limited to,
ScoreSportsbook,
PyramidSportsbook,
KingSportsbook and
TNTsportsbook. These properties, which were operated by the BetRoyal parent company, closed their doors in 2003 making players the victim of theft. Customers are encouraged to contact SBR with balance and account information. Royal Sports has agreed to allow SBR to mediate claims where balances are questionable. An official statement is expected early next week.
9/15/2006 05:03 PM
BetOnSports Plc sportsbook, Yishengbo enters the SBR rating guide at D-. BetOnSports continues to cheat players through its remaining active
sportsbooks. SBR has received multiple complaints from American-based bettors who were ejected from
Easybets (SBR rating D-) after solidifying MLB future wager wins. EasyBets was known for offering generous future betting odds to attract its clients.
Bettor: "Bill, The voided wagers were still pending. EasyBets stiffed me on the Mets winning the NL East division - which is already a foregone conclusion, and I’ll get cheated big if either San Diego or San Francisco win the NL West."
9/14/2006 08:54 AM
Payouts confirmed from slow-paying sportsbooks SBR has verified that three players have received a delayed Neteller or wire transfer from
SportsInteraction (SBR rating C-) this morning. Management tells SBR that the remaining delinquent Neteller payouts will reach clients no later than tomorrow. The book continues to blame system processing errors for delays. Players who have not already received verification that payment will be processed today should contact SBR or SIA. Players should also check to verify that all deposits have reached the sportsbook and are for the correct amounts. SBR has received over 20 SIA payout complaints with the last week.
09:07 AM CST Update: Three more players report receiving Neteller withdrawals.
GoldingGods (SBR rating D-) player confirms receipt of £1,000 after six month wait and £848 after waiting three months. The player states that the payout was sent after he threatened to chargeback his credit card deposits. Bettors should continue to steer clear of this problem golf sportsbook.
9/7/2006 07:46 AM
Sportingbet Plc Chairman detained; company freezes shares
Statement regarding Chairman
Whilst visiting the US on non-Sportingbet business, Mr Peter Dicks, aged 64, Non-Executive Chairman of Sportingbet Plc, was detained by US Authorities at approximately 2.00am BST on Thursday, 6 September 2006.
A hearing for Mr Dicks is scheduled for 2.00pm BST.Pending clarification of the situation the Board has sought immediate temporary suspension of Sportingbet’s shares. Further information will be issued in due course.For further information please contact: Smithfield (media) Tel: 020 7903 0669 George Hudson Tel: 07803 603 130 Link to Sportingbet Plc statementPlayers who are adverse to risk may wish to withdraw their funds from all Sportingbet and World Gaming operated
sportsbooks. SBR does not expect
Sportingbet to follow the path of BetOnSports which did not have player funds in reserve. Trading is expected to resume shortly.
View sportsbook list here.
8/31/2006 10:16 PM
Players reminded to use one password for each wagering account Former employees of
BetOnSports (SBR rating D-) are selling client lists containing all user information originally provided to the book. Other
sportsbooks and their third party marketing departments use this information to spam potential customers. Some player databases may also include client passwords, which can be dangerous for those using one universal password for all
sportsbooks. Bettors should use a unique password for each individual online account.
8/19/2006 10:47 AM
SBR Bill Dozer reports: EZ Sports SCAM Group pushing football-focused
sportsbooks. This is the time of year when stiff bookmakers are most likely to target new unsuspecting bettors. Players recently alerted SBR to unrated
EZ Sports sportsbook sites such as BettingSportslinesFootball. BettingSportslinesFootball enters the SBR rating guide at F.
8/14/2006 06:24 PM
SBRlines 3.0 receiving rave reviews from both new and veteran bettors. The new program features real-time
betting odds displayed in Flash software and Live MLB Play-by-Play reporting. SBRlines remains the only FREE real-time odds program featuring top
sportsbooks.
8/9/2006 11:49 PM
SBR Bill Dozer reports: Scam sportsbooks sharing account details Player reports sportsbook opens account on his behalf, complete with password.
"Hi Bill, I received this today from scam book Bet33. As you can see they had already created an account for me. And I can log into using a password that I normally use. I have a feeling they got my password from either RichCoast Sports or NoJuice as I know from other forums that customers account details and passwords where sold. Just thought I’d let you know so you can warn people."
Players should always use a different password for each sportsbook account. If possible, a scam sportsbook will continue to steal even after its doors are closed. SBR has received multiple
complaints of theft from players who now regret using the same password with multiple betting sites.
8/4/2006 07:14 PM
SBR Bill Dozer reports: TradeSports (SBR rating C+) botched contract decision results in downgrade from B- to C+. The exchange-style sportsbook attracts many players with its prediction markets, known as ’prop bets’ at other
sportsbooks. It has not graded wagers
according to contract stipulations and has failed to use applicable TradeSports prediction market rules. The latest trader complaint was received after an incorrect decision on a North Korea missile contract. Details of the dispute and SBR Josh West’s assessment can be found at
ChrisMasse.com.
7/31/2006 10:16 PM
SBR Bill Dozer reports: PlayWePay (SBR rating D+) not honoring ’BetCasinoSports bailout’ terms. The bettor received a free account balance as part of a bail-out package for
BetCasinoSports (SBR rating F) users and went on to win an additional $15,310.
PlayWePay has increased the rollover requirement and is limiting the amount the player will receive to $6,885. SBR has received multiple complaints from players with other
sportsbooks who were offered "relief" after being a victim of a fallen book, only to see the ’rescuing’ sportsbook fail to pay.
Sports-Gambling (SBR rating D) received positive press for coming to the rescue of
SunsetSports (SBR rating F-) victims but later deleted winning accounts.
7/26/2006 01:46 PM
BetJamaica(SBR rating A+) Launches new racebook with rebates. SBR has reviewed the player interface of the racebook and found it to be superior to the current A+ rated
sportsbooks. Players are encouraged to write SBR with their experiences and evaluations of the new BetJamaica Racebook.
7/26/2006 10:33 AM
SBR Adds LiveChat Directory LiveChat can be the most uselful form of communicating with a sportsbook. It offers the benefits of email, supplying the user with a text record of the conversation, but communication is in real-time. See which
sportsbooks offer LiveChat
here.
7/18/2006 02:07 PM
iGotsports tied to recently indicted BetOnSports owner Gary Kaplan. Two fraudulent watchdog sites tied to the same
group. The fraudulent web sites are Review
sportsbooks.com and SportsbookAudit.com.
BetOnSports and Gary Kaplan were recently indicted for fraud for setting up other bogus watchdog sites that recommended their
sportsbooks.
IGotSports SBR rating is lowered from C- to D.
7/18/2006 05:40 AM
BetOnSports(SBR rating D) stock exchange trading halted as BOS’s board issues the following statement: From the BetOnSports Board of Directors: The Board have also noted that in a Press Release issued by the Department of Justice in the course of the evening of 17 July UK time, reference is made to a temporary restraining order having been obtained by the US Department of Justice against BETonSPORTS. The release states that a civil complaint has been filed in federal court to obtain an order requiring BETonSPORTS to stop taking sports bets from the United States, and to return money held in wagering accounts to account holders in the United States and that a temporary restraining order was issued yesterday. A hearing in the civil case has been requested within 10 days. Reference is also made to the FBI issuing letters to four telephone companies, instructing them to stop providing phone service to the Internet
sportsbooks and casinos operated by BETonSPORTS.
7/8/2006 10:35 PM
SBR network maintenance notice The SBR network of websites, including SportsbookReview.com, SBRforum.com and live odds program,
SBRlines.com will be off-line from Midnight CST Sunday July 9th until approximately 10:00 am CST Monday July 10th, for scheduled server maintenance. Players can view betting odds on SBRlines V1.0 during this downtime. The following
sportsbooks have confirmed they will use the relatively inactive time surrounding the MLB all-star break to upgrade or perform maintenance. Pinnacle Sports (SBR rating A+). Maintenance to network from 7:00 pm CST Sunday July 9th until approximately 2:00 pm CST Monday July 10th. Wagering and customer service will not be available during this time. Canbet (SBR rating A-): Website will not be available on July 10 & 11 due to server relocation. Legendz Sports (SBR rating A-): Website scheduled to go off-line evening of July 10th in order to change software from IQL to BLR.
7/8/2006 04:35 PM
BetOnSports Plc follows industry trend; consolidates brands BOS’ newly acquired
sportsbooks, and former VO-Group properties,
BeverlyHillsBookie.com,
VirtualSportsbookInternational.com and
VirtualBookmaker.com are scheduled to move clients to
MVPSportsbook (SBR rating D) tomorrow.
PopularPoker-Sportsbook will consolidate its bettors under
PlayersSuperbook (SBR rating D). Players may find they are locked out of their account for an extended period, as is the case with sister books,
RockIslandSports (SBR rating D) and
BettorsTrust (SBR rating D). These websites have been off-line since July 2nd for "routine maintenance."
6/28/2006 12:34 PM
SBR Bill Dozer reports: Newest Leisure & Gaming Plc
sportsbooks,
Nine, BetCom and MyBookie receive upgrades from B to B+ after inheriting A+ rated VIP Sports’ wagering rules and policies.
VIP’s terms of service were implemented today.
6/24/2006 11:36 PM
Email Response Test Results: Sports bettor "
Bucky McCarthy" tested the email support of 12
sportsbooks.
WSEX (SBR rating A+) came in first at 13 minutes.
USSportsbook (SBR rating D+),
Tradewinds (SBR rating B-) and
Nine (SBR rating B) followed close behind with near perfect replies. View full results here:
June Email Response Test.
6/18/2006 02:29 AM
SCAM ALERT: Industry scammer continues to trick players into joining sportsbooks. Robbie McPhail is operating LegendSportsbook.com which has attracted bettors looking for the real
Legendz (SBR rating A-). SBR warned players in March of Mr. McPhail’s
LasPalmasSportsbook.com after readers reported depositing in what they believed to be
LasPalmas (SBR rating C). Bettors should also beware of
OceanSportsbook (SBR rating F) and
AmericasBookie (SBR rating F). Both are part of this
network of scam sites and are spamming email lists offering large
bonuses.
6/14/2006 11:06 PM
SBR office Tours: View the office photos for GPS Global SA
sportsbooks,
SexyWagers, BetGES and CasinoVIP,
here. The company is located in Heredia, Costa Rica. Its focus has been servicing credit agents with sites such as Elite Sportsbook (BetESI), under the name of Evolution Sports Data Processing, or CallECC. This new post-up operation, which is still developing its policies and procedures, has received an initial SBR rating of D.
6/6/2006 11:59 AM
SBR Bill Dozer reports: NoJuice Sports (SBR rating D) blaming payout delays on three lost bank wires, totaling $40,000. Management states that bank checks and bank wires are offered; however normal processing may require an additional week. Customer service tells SBR that other instant-transfer methods such as Moneybookers and InstaDebit are only available for deposits citing a "
new processing system".
NoJuice has been downgraded from D+ to D.
Note: SBR expects a rise in payout complaints this week after Neteller informed Costa Rica bookmakers that they would no longer accept emergency/instant account-to-account tranfers through Costa Rican banks. All merchant deposits must be sent to Neteller’s bank account in the United Kingdom via standard wire. This change may affect the liquidity of small
sportsbooks, and require multiple merchant accounts be adequately funded.
6/1/2006 08:40 PM
BetOnStars(SBR rating F-) - The proposed deal to rescue this failed sportsbook has fallen through according to their previous promoter; TheOnlineWire. While BetOnStars was operating, management as well as their promoter publicly criticized SBR for their poor SBR rating and SBR’s skepticism that they were not simply another scam. The BetOnStars failure is yet another reminder that weak
sportsbooks and scams abound in this unregulated industry. Players are advised to carefully research a sportsbook before sending money.
5/27/2006 11:59 AM
BetOnSports (SBR rating C+) wager cancellation policy drawing complaints.
BetonSports tells TheRX.com poster that it reserves the right to cancel wagers on
sports odds that are about to change.
sportsbooks often subjectively label these types of wagers as "
betting steam". The industry standard dictates that the only time it is acceptable for a sportsbook to cancel a wager is when the line posted is a gross error and is addressed before the event begins. This is commonly referred to as a ’Bad line’ or ’erroneous betting odds’.
sportsbooks are entitled to deny service to players but confirmed wagers should not be susceptible to cancellation at the book’s discretion.
5/27/2006 1:21:33 PM Update: BetOnSports tells SBR that as of today, this policy will no longer exist and all confirmed wagers will be honored.
5/22/2006 12:15 PM
SBR to add direct access to sportsbooks’ LiveChat in company overview feature. SBR will link to all books that offer the service before the end of June. Players can currently view their book’s company details, including contact information, location, and which other
sportsbooks they are affiliated with, by clicking on the book name in the
Rating Guide, or by entering the name into the SBR search engine.
5/6/2006 11:26 AM
LasVegasDice and
WinAllYourBets inherit D- rating as part of the troubled
Futurebet family of
sportsbooks.
4/24/2006 02:33 PM
SCAM ALERT: "Vince Taylor", a former employee for no-pay
sportsbooks, HiltonSports(SBR rating D-), SunsetSports(SBR rating F-), RoverSportsbook(SBR rating F-) and BetWGN(SBR rating F-), soliciting deposits. Vince used
SandalsWager.com, a per-head credit sportsbook website to book his players’ wagers and serve as an agent. A player complains that Vince posed as his account manager and broke off communication when he was ready to take his first payout on a $15,000 balance. SandalsWager’s only response to the matter was "
all inquiries should be addressed to the agent".
4/21/2006 02:57 PM
SBR Bill Dozer reports: Sportingbet Plc returns $24,000 confiscated from client in October 2005. Over the course of a year the player had used multiple Sportingbet Plc sites including
PlayersOnly(SBR rating D+),
LinesMaker(SBR rating D+),
SportFanatik(SBR rating D+),
SportingBetUSA(SBR rating D+),
Aces(SBR rating D+) and
Sportsbook.com(SBR rating D+). The amount confiscated was the sum of what the player had earned in bonuses and won overall from the family of
sportsbooks. SBT management originally stated that the player was violating the spirit of the bonus although the company’s client support has maintained that utilizing multiple
sportsbooks and incentive offers was acceptable. Other Sportingbet players hope to experience the same success in resolving their issue and recovering their funds. SBR is currently speaking with Sportingbet’s corporate office about these matters.
4/19/2006 06:20 AM
SBR adds sportsbook overview feature for over 600 sportsbooks. Players can use the search function or click on the sportsbook name in the
SBR Rating Guide to see the book’s contact, software and company information, as well as a screen shot to verify the user is researching the correct website. Banking options, direct LiveChat links and enlarged screen shots to be added soon. View an example of this
search function here.
4/17/2006 11:22 PM
SBR Bill Dozer reports: Sports.com (SBR rating D+) confiscates $1600 of bettor’s winnings because the player utilized bonus offers from multiple sites within the same family of
sportsbooks. Sportingbet Plc and its sister company, World Gaming Plc, license and host many gambling websites which target the same players. These sites do not feature any rules disallowing clients from using more than one World Gaming product. SBR has confirmed that the sales department encourages players to join regardless if accounts with the company’s
sportsbooks already exist. The group has
a history of confiscating winnings from clients who have taken advantage of multiple offers.
4/4/2006 07:35 PM
Best Baseball Books Updated SBR’s
Best Baseball sportsbooks List now shows which
sportsbooks offer:
Reverse Run Lines
5 Inning Lines
Grand Salami Totals
Eight
sportsbooks rated A- or higher offer a dimeline that will break at -150 or above. Players can find the best
baseball betting lines at
SBRlines.com.
4/3/2006 11:04 PM
March Email Response Test Results Posted The latest edition of SBR’s Email Response Test targets customer service for established account holders.
BetCascade(SBR rating A-),
BetTrojan(SBR rating C) and
TheGreek(SBR rating A+) each gave flawless responses within 30 minutes. See how 8 other
sportsbooks responded to Dennis Holcomb’s inquiries after a wagering account was created.
View Results here.
3/27/2006 09:49 PM
sportsbooks Project Pricing for Baseball 2006: View SBR’s list of the Best Baseball Books. Eight
sportsbooks rated A- or higher are scheduled to offer a dimeline that will break at -150 or higher. Players can check back as the season nears for added baseball information including which bookmakers will offer alternate run lines and the Grand Salami wager.
3/27/2006 05:24 PM
SBR Bill Dozer reports: Player complaint exposes YouWager(SBR rating B+) security risk. The player claims $7,500 was transferred to another account holder who pretended to be him. YouWager allows account-to-account transfers and only requires the party transferring funds to call with his/her account ID and password before executing the transaction. Most
sportsbooks offering this type of debit have a security feature requiring the account holder to confirm the linking of the receiver’s account with his, or will ask security questions. Although this is the first complaint of its kind from a First Fidelity user, SBR recommends that players request the account-to-account option be turned off when not in use. SBR has suggested that YouWager require this service to be activated through the email listed on the account.
3/15/2006 04:43 PM
SBR BillDozer reports: SBR meets with Bet4Aces(SBR rating D-); discusses affiliation with BetGateway. Edward, part of Bet4Aces ownership, tells SBR that they will take responsibility for its association with SCAM sportsbook BetGateway and settle all delinquent accounts. Edward assures SBR that Bet4Aces will "
right this wrong" and contends that he is operating a legitimate sportsbook. Ownership acknowledges that the company was built on BetGateway’s platform, that they utilized the same servers and equipment, and employed a Gateway manager, but is adamant that the company was purchased and is controlled by new ownership. Edward went on to say that Gateway manager, Henry, is no longer with Bet4Aces and noted that Bet4Aces is in the Torre del Este building and not in the Law Offices of Mauricio Gomez like past reincarnations of VipBetZone scam
sportsbooks.
View Bet4Aces office photos here.
3/13/2006 02:17 PM
Have you wondered what your sportsbook looks like? SBR launches Sportsbook Tours Feature. Check back weekly for new photo sessions with
sportsbooks rated A+ to F. Bookmakers who would like to show their offices should write to
Assistance@SportsbookReview.com
3/7/2006 02:13 PM
SBR Bill Dozer reports: BetOnUSA(SBR rating D-) offering to Fedex new checks to players whose initial check has bounced. Players must fax the first check to BetonUSA at 1-416-850-9602 and then confirm it was received by calling customer service at 1-866-238-6687. Over 100 players from BetonUSA, as well as clients with other
sportsbooks have been affected by this check processor issue. BetonUSA is now using Citadel Commerce to process payouts by check.
2/23/2006 09:09 AM
SBR Bill Dozer reports: BetOnSports(SBR rating C) cancels bettor’s winning soccer wager after match. The sportsbook claims the price of the wager was listed incorrectly due to human error, while the player states the odds offered were comparable with other
sportsbooks. SBR is speaking to BetOnSports about paying winnings at what they believe to be the correct price. BetOnSports management is expected to reassess this decision, understanding that voiding winnings after funds are risked is unacceptable.
Player to wagering department: "Receiving no notice by email, phone or messageboard though hours and even a day passed before the events I betted on took place leads to only one conclusion: The odds offered by you where perfectly alright when I placed my bets. There was no no flipping of lines at that time. Id was only after the results where clear, that the process of denying my bets started. Instead of balancing their book properly your colleagues accepted and by their odds even teased and aquired bets on the "underdog" result of the two events. This is the explanation why nothing at all happened until the games where finished. Even then no contact with me as the customer, just quietly deleting the bet from the account. I am more than sure, that if the results would have beeen like your colleagues expected and I had lost my bets, nothing at all would have happened and the bets would be on the account as lost."
2/12/2006 11:35 AM
Merger and Aquistion activety at all time high. VIP Sports is the most active buyer. YouWager, BetRoyal and many smaller books are all said to be Sellers actively seeking buyouts. BetCRIS could also be a Buyer under the right circumstances which recently has focused on bailing out small operators. BetWWTS has made several trips and has signed at least one confidentiality agreement although we are unaware of any serious interest.
sportsbooks who have had made M&A headlines in the recent past that appear to be holding pat; Hollywood, BoDog, SportsInteraction are said to be no longer active Sellers. Smaller operations such as BetMaker, YouWager and Sportbet along with operations that have difficult reputations such as Royal Sports have mostly signed confidentiality agreements giving buyers a chance to possibly make an offer. SBR expects a pick-up in M&A activity despite rising valuations.
2/11/2006 11:51 PM
Warning: The following
sportsbooks have been identified as part of SCAM company EZ Sports:
SurvivorSportsbook, Sportsbettings and
BasketballSportsbetting. SBR consistently receives no-pay complaints from sister
sportsbooks, like
BetonSportsOnline (SBR rating F). Read more about past scams from EZ Sports
here.
2/7/2006 11:14 AM
SBR Bill Dozer reports: Bet4Aces(SBR rating F-) owner delivers $60,000 cash payment to player who has been owed $120,000 for over five months by
BetGateway(SBR rating F-). Edward, owner of Bet4Aces, claims he purchased BetGateway’s facilities and inherited its staff but was unaware of the large debts to players.
Bettors should expect to receive their funds via the listed methods on the sportsbook’s banking page. SBR advises players not to engage in person to person transactions and to stick with
sportsbooks who operate professionally and according to their stated procedures.
2/2/2006 05:01 PM
Sportsbook Review presents the SBR Excellence Award for the 4th quarter of 2005. Successful sportsbook owners know that one of the keys to success is surrounding themselves with quality management. Despite the best
sportsbooks being synonymous with iconic figures, these are not one-man operations. This award is meant to highlight the daily efforts by other key individuals at elite or vastly improving
sportsbooks.
The latest Excellence Award given for superb service goes to...
1/23/2006 05:14 PM
SBR Bill Dozer reports: Slow-pay complaints evolving into no-pays at D- rated
sportsbooks Custombets,
BetBookie,
BestBetBookie and
BookaSport.net. Bettors are waiting over one month for payment and are hoping to hear news that the
sportsbooks will be taken over by World Gaming Services. LiveChat is currently off-line and phones are unmanned. Players who manage to reach client support should request a payout immediately.
1/21/2006 04:21 PM
Notice to sportsbooks: sportsbooks who question the validity of an SBR inquiry may call 830-255-4677 or email
assistance@sportsbookreview.com. All emails from SBR will come from SBR’s @SportsbookReview.com domain.
1/17/2006 07:36 PM
BetOnStars(SBR rating D-) players nervously trying to get payouts. This sportsbook was heavily promoted by a slippery outfit and their associates that specialize in promoting new and dangerous
sportsbooks. Sources in Costa Rica claim they are looking for a buyer. TOW, BetOnStars main promoter, had earlier reported that BetOnStars management had left, that their Neteller bank account was empty and that poor business decissions had hurt them. Less than two hours after making the statement TOW said their report was completely false and that the book was actually very healthy. Most industry observers have speculated that this book is now just limping along looking for a bailout partner.
Player writes SBR:
"Jay, (BetOnStars General Manager)
I have written and called you almost a dozen times and have not heard back from you. We had agreed almost 2 weeks ago that you would process payouts for my money as soon as I met the 20x rollover requirement.
I continued to bet as per your assurance and met that rollover 8 days ago. I have not received a dime.
You have sent me explicit emails stating that the accounting department would process a withrawal "ASAP" last Wednesday, but no such thing was ever done."
Players can avoid unscrupulous promoters and high risk
sportsbooks by joining only those
sportsbooks with an SBR rating of B+ or better.
1/15/2006 08:40 PM
Offshore sportsbooks report to have their best NFL weekend of the year compliments of the Pittsburg Steelers.
sportsbooks cheered the Steelers and escaped a heavy liability on the Indianapolis Colts to WIN the Superbowl.
1/14/2006 12:24 PM
Current SUPER TOP 10 sportsbooks. Consensus of 3 top experts. The following is the combined SUPER TOP 10 according to;
The Sportsbook Review (SBR) Top 10 Recommended List
The EOG Top 10 sportsbooks in the World
TheRX.com poster voted top sportsbooks1. Pinnacle (36)
2. CRIS (30)
3. Olympic ( 29)
4. Hollywood (20)
5. VIP Sports (18)
6. WSEX (17)
7. 5 Dimes (10)
8. BetJamaica ( 9)
9. Bet365 (9)
10. BetCascade ( 9)
Others receiving votes: BetWWTS(7), Skybook(7), Bodog(3), Mansion(2), Legendz(2)
Sources:
http://www.sportsbookreview.com/Recommended+List/http://www.eog.com/news/index.aspx?id=1126http://forum.therx.com/showthread.php?t=337810
1/14/2006 08:06 AM
BetOnStars(SBR rating D-) It has been reported that there has been a management change and slow pays. The sportsbook’s main advertiser, who specializes in promoting high risk
sportsbooks, reported that BetOnStars was slow paying, had an empty Neteller bank account, that their manager had left and that they had made some "seriously bad business decisions". Later the promoter retracted the statement claiming it was a "misunderstanding" and that the sports book was fine. We can not tell what is true and what is spin at this point.
Players are strongly advised to not have
ANY money on deposit at new
sportsbooks.
1/13/2006 05:42 PM
Reminder: The next 30 days is the most dangerous time to have funds in offshore sportsbooks. It’s a ritual that is repeated every year after the Superbowl. Many new
sportsbooks and a few beat too badly to continue will be taking bets with their bags packed. When the dust settles and the Superbowl champs head to Disney many players discover their sportsbook was little more than a Disney fictional character pretending to be a sportsbook.
This is a dangerous time of year for sportsbook players:
FOR THE NEXT 30 DAYS ONLY KEEP FUNDS AT
sportsbooks RATED B+ OR HIGHER.
1/2/2006 11:47 PM
SBR Bill Dozer reports: AllSportsCasino(SBR rating D) customer slow-paid. The player has waited six days for a Neteller transaction while the funds have already been deducted from his account balance. The AllSportsCasino family of
sportsbooks has received its lowest grade to date this December due to multiple payout complaints. One player has recently reported receiving a timely four-figure payout.
1/2/2006 09:55 PM
Attempted cover-up of a failed sportsbook is an important lesson for players. Recently a promoter of new, high risk
sportsbooks attempted to cover up the failure of a certain sportsbook who also happened to be their main sponsor. SBR learned the sportsbook, Rich Coast Sports, was in trouble and issued a newswire alerting players. The promoter, the Offshorewire, made a desperate attempt to explain how their main sponsor failed including mentioning the SBR report that originally warned players. Luckily for the players, BetCRIS(SBR rating A+) stepped in and bailed out Rich Coast after the sportsbook had fallen into a failed "no-pay" situation.
This time of year failures will pick up. Be on the look out for con men and avoid new
sportsbooks at all costs.
1/1/2006 05:09 PM
SBRLines.Com welcomes WSEX(SBR rating A) to the #1 free live odds service.
WSEX.com is a pioneer and one of the most trusted
sportsbooks in the industry.
SBRLines.com
12/30/2005 12:58 PM
SBR Bill Dozer reports: BetDealers(SBR rating F) is new SCAM book from the failed SunsetSports owners. BetDealers is offering 20% cash sign-up bonuses to join while claiming they are not affiliated with any other
sportsbooks.
Thanks to SBRforum poster AK for information contributed.
12/29/2005 10:49 PM
sportsbooks managed by World Gaming & Sportingbet Plc’s Costa Rica Division downgraded to D+, MySportsbook downgraded from C to D+
12/28/2005 01:18 AM
Players reminded to stay with safe sportsbooks! Players continue to pound the sportsbook industry into one of the worst football season’s in modern times. There has been a notable pickup in complaints and failure during the past two weeks. Stay with
sportsbooks with a
SBR rating of B+ or higher.
12/24/2005 07:01 PM
BetOnStars(SBR rating D+) claims slow paying was because they bought advertising and they were temporarily out of money. Their new advertisers have swung into action. MajorWager complained SBR was picking on the slow pay sportsbook. Even TheOffshoreWire, who is also on the BetOnStars payroll, complained that SBR was
"..crucifying a young book for a glitch" (glitch = slow pay).
Players should use extreme caution with new
sportsbooks and books that have not aquired enough business sense to know that the sportsbook must pay the players first and then pay their advertisers.
12/22/2005 11:38 PM
BookTheBet (SBR rating D-) asking
2wagerSports and
UWagerSports victims to throw good money after bad? BookTheBet’s owner is calling customer lists from these scam
sportsbooks, offering huge "bailout" bonuses. One player reports being offered $8,900 if he is willing to deposit $2,000 and wager the total amount ten times. Players should avoid all
sportsbooks offering too-good-to-be-true bonuses as well as
sportsbooks who are giving out U.S. phone numbers.
12/21/2005 10:12 AM
SBR Bill Dozer reports: Player slow-paid by AllSportsCasino(SBR rating D). The bettor’s account was closed nearly one month ago after he was labeled a "wiseguy". He has been waiting for his balance of $1103 since. This marks the fourth payout complaint form the Phoenix Rising Group. Management claims that "accounting is backlogged" due to the "holidays", "Neteller upgrades" and a "server outage".
Phoenix Rising is a very small sportsbook that operates with a customer service staff of two. The book was likely hurt by the public’s success this football season. These recent payout complaints are the first from this book’s players. ASC has been covered in the SBR rating guide for over two years.
Phoenix Rising LTD sportsbooks
AllSportsCasino
BetBookie
BestBetBookie
MrSportsbet
BookASport
CustomBets
Bookie-Casino
12/18/2005 11:55 PM
SBR Bill Dozer reports: World Gaming Plc acquires SportsBetting (SBR rating B-) and Real Entertainment Ltd Group. Sportsbetting had utilized World Gaming software and hosting but was owned and managed by Real Entertainment. Sportsbetting will be included in the reevaluation of the Sportingbet and World Gaming-owned
sportsbooks.
12/11/2005 11:09 PM
SBR Bill Dozer reports: Players report slow-pays from the
Tradewinds Family(SBR rating C+) of
sportsbooks. Offshore insiders suggest that the challenge of moving money to merchant accounts after a stretch of unprecedented success by the betting public, and subsequent payout requests at one time, may be responsible for a delay. SBR to inquire with management about reports of nearly two week delays.
12/4/2005 08:51 PM
sportsbooks get mauled again as speculation of failures picks up steam. Players need to be aware that this football season has been one of the worst seasons on record for
sportsbooks and may end up being the worst of the modern era.
Player funds are at risk in lower rated books that do not have the staying power of the large well funded sportsbooks. SBR recommends players exercise caution and only hold funds in
sportsbooks rated B+ or higher.
11/28/2005 10:52 PM
SBR Bill Dozer reports: Three sportsbooks disappear in last two weeks. FirstClassSportsbook(SBR rating F-), BetGateway(SBR rating F) and SSP International(SBR rating F) each decided that their scams have run their course. Players should be aware of reincarnations or sister sites of these phony bookmakers. BetGateway now operates as Bet4Aces(SBR rating F-) and is cold calling potential players. FirstClassSportsbook’s sister site, PlayersTime(SBR rating F) steals player’s $19,000 balance. Substantial balances are at high risk. Both books focus their maketing efforts on off-line advertising and on bettors who are less likely to be aware of their unscrupulous actions.
11/13/2005 05:01 PM
WSEX (SBR rating A) to join the elite group of sportsbooks on the SBRLines.com service. SBRLines.com is the leading real time odds service currently displayed on 112 quality sports websites world wide. SBRLines also includes premium stats powered by Statfox.
11/7/2005 01:51 PM
SBR Bill Dozer reports: Gibraltar (SBR rating C-) contacts SBR to explain balance confiscation. Management states that they will not honor $1,900 in free-play winnings because the player is a "professional who targets bonus offers". Gibraltar agrees that the player has not violated any rules but the book reserves the right to remove players at anytime and therefore prohibit them from reaching the 30 day rule required to validate funds won from promotional offers. Players should be aware that Gibraltar may apply a subjective label to account holders and void winning wagers that could have been placed at other
sportsbooks at better odds.
11/5/2005 03:35 AM
SBR Bill Dozer reports: Two Royal Sports (SBR rating D) bettors complain of payout problems.
"Hello , I’ve been trying to withdraw $2000 for the last 4 days ,i know its not panic time yet however the worrying part is the lies they tell , "ok it will be in your a/c tomorrow etc etc " , after numerous phone calls , e-mails , live chat there csd supervisor george has just informed me that after checking with accounting ,they don’t have any record of my request , what bull****, he tells me he has personally now put in the withdrawl request and i should have the money in my neteller a/c within 48 hours , if this doesn,t happen what can i do , appart from coping it up the kazoo? I have had many dealings with on-line sportsbooks and this is the first time I’ve had a problem ,I used to check with your site before opening new a/cs butI stopped, i guess i got complacent , well this is a wake up call , i won’t be opening any a/c,s in future without at least a c rating from you guys .""I have an account with BetRoyal which i opened about two weeks ago. I loaded it up with $400 using click2pay and went on a great run. My balance now is over $6,000. For the past few days i have been given the run around about payment. they are telling me since i used click2pay they have to figure out another way to pay me back other than what i had requested (bank check, western union). thank you"It is unknown if these are isolated cases or the beginning of Royal’s latest accounting problem. Curently SBR is monitoring only the two complaints shown above.
11/4/2005 01:47 PM
SBR Bill Dozer reports: Sportingbet (SBR rating C) stealing player balances? SBR has received reports from two players who have had funds confiscated. The book’s emailed explanation to these players states that this is occurring because these bettors have been depositing for the sole intention of receiving the bonus and therefore are in violation of the bonus rules. The book calculated how much the player will now receive by returning funds up to the amount deposited and thereby voiding winnings and legitimately earned bonus funds. The Sportingbet Group has historically allowed multiple accounts within their many affiliated sites and has promoted their bonus plans independently. SBR had previously verified that players were encouraged to take part in independent incentive plans and use multiple accounts within the family of SBT Plc
sportsbooks. Thus far SBR has email history suggesting that Sportsbook.com and sister sites have unjustly confiscated over $22,000 in account balances. This gaming giant has been the source of serious complaints in recent months and will be reassessed pending management’s actions on these cases.
11/3/2005 11:11 PM
SBR Bill Dozer reports: Sportsbook.com (SBR rating C) and the Sportingbet Group’s accounting errors leave players without access to funds for weeks. The operation services over 50
sportsbooks and many players unknowingly utilized more than one of the heavily marketed websites. Sportingbet has recently told some of these players that they would have to consolidate their accounts and that they would receive their balances via book-to-book transfers to one of the family’s websites. Bettors have reported waiting two weeks for five-figure sums, as the book attempts to get its records in order. Although this delay is frustrating, SBR has told players that this is likely a botched procedure that will be corrected in time. SBR to inquire with management.
10/25/2005 03:53 PM
SBR visits Olympic (SBR rating A+) and BetJamaica (SBR rating A+). The continued health and success of this Jamaica-based group was evident by the physical growth expansion of their respective operations. With the addition of ten new offices and the build out of an additional 60 workstations, BetJamaica and Olympic are poised to maintain their reputations for customer service excellence and player retention, even with a 100%-plus increase in overall volume during the past year. After meeting with Spiro and Scotty, it’s clear that Olympic and BetJamaica are healthier than ever and are still two of the safest and highest-rated
sportsbooks in the industry today.
10/14/2005 01:53 PM
SBR Bill Dozer reports: 88Sportsbetting (SBR rating F) promising payout plans to winning bettors who keep quiet about not being paid. Players report quietly waiting months but not receiving any of their funds. This is a common tactic that scam
sportsbooks will use to avoid negative press during the busiest times of the year. After a few months the book may tell the player they do not have any record of this balance but will promise to examine their archives, as they attempt to buy themselves even more time.
10/10/2005 11:11 PM
SBR Bill Dozer reports: New scam sportsbook
UWagerSports (SBR rating F-) giving 100% bonuses to new bettors. It is unlikely that these players will see any of their funds again. UWS is not expected to stay in operation beyond the NFL playoffs. This website was built for the purpose of scamming players, just as ownership’s
previous sportsbook, 2WagerSports did. Players are reminded that SBR recommends playing with
sportsbooks rated B+ or higher.
10/2/2005 09:23 AM
SBRLines.Com the #1 FREE Real-time line service announces the additions of two sportsbooks: BoDog (SBR rating A) - Start date October 4th, 2005
Mansion (SBR rating B) - Start date October 31st, 2005
SBRLines.Com is currently being displayed for FREE on 97 websites offering web site owners a way to offer their visitors real-time
odds under their own logo and tracking links. Site owners may also decide which
sportsbooks to display. The SBRLines.Com webmaster customization tool is set for its first major upgrade on October 6th.
9/22/2005 11:36 PM
SBR Bill Dozer reports: Aebet (SBR rating D+) player submits latest canceled-winning wager complaint. The sportsbook claims that the event’s odds were set incorrectly, therefore the winnings will not be honored. However, the player has cited similar odds from other
sportsbooks on the same event. The canceling of winning wagers due to a "
bad line" after the match has unfortunately become an increasingly common complaint. Doing this gives the sportsbook the ability to cheat players. They may offer a questionable line while waiting to see the outcome of the game before deciding if the wager will be valid.
9/2/2005 10:13 AM
SBR Bill Dozer reports: SportsWager (SBR rating D+) leaves the PlayersTime Group and joins the Sportingbet Family. SportsWager players are considering themselves lucky as PlayersTime websites have been down for 4 days. SBR has received multiple slow-pay complaints from worried players who have been denied payouts during this 4 day period. PlayersTime
sportsbooks are listed below.
PlayersTime
BetTheBook
FantasyIsland
GoldStar
OffshoreIsland
QuantumSportsbook
RoyalPalm
SunCoastSportsbook
SuperiorSportsbook
ThePerfectSportsbook
Vegas24Sportsbook
WinMoney
WinnersTime
9/2/2005 08:59 AM
EnglishSportsBetting (SBR rating F-) again making news. The undisputed king of scam
sportsbooks has some players wondering if there may be a chance of receiving payment. Management tells TheOffShoreWire that the book, now back in Ireland, will officially be called Telebet and claims that we will see payouts dispersed in October of 2005.
TOW recaps the events leading up to ESB’s new promises.
9/1/2005 10:53 PM
Latest SBR Email Response Test Results Released: See what happened when SportsbookReview’s
“Tom Stevens” put 10 new
sportsbooks to the test.
SBR email response test.
9/1/2005 10:57 AM
Players confused by magazine scam that pretends to review the “Top sportsbooks” and “guarantee player funds”. Both the publication and the listed sportsbooks are from the BetUs (SBR rating D-) family of sites."I recently received a magazine in the mail called INSIDERS BETTING DIGEST.COM. It has a list of sportsbooks and poker sites they claim that are the best. I hope they check your site before they try their sites because you have rated all their sportsbooks D- and F+. I called one of there top picks because they claim to have the best bonuses, and the person I talked to was trying very hard to have me sign up right then, thats when I knew something wasn’t right. So I looked up all the sites they have listed and there all D- and F+. Maybe you can warn people about this magazine. Thank you"Read more about these phony review publications.
8/24/2005 09:42 PM
Cascade becomes latest sportsbook to benefit from summer evaluations - upgraded from B to B+. Cascade has also entered SBR’s short list of best
Reduced Juice sportsbooks after recently announcing a move into the low vig market. BetCascade will offer -105 pricing on sides and totals for mainstream sporting events.
8/20/2005 11:44 AM
On September 1st SBR will include in every SBR sportsbook review which sportsbooks advertise on websites where known thieves and scambooks also advertise. For too long the sportsbook industry leaders have looked the other way while their advertisers have supported outright player thieves and scambooks. New players will soon be able to decide for themselves if they wish to patronize
sportsbooks that advertise and lend their good name to websites that support dangerous player thieves, con men, extortionists and slow/no pay
sportsbooks.
8/19/2005 02:26 AM
SBR Bill Dozer reports: Wagering department of defunct
Changeabet (SBR rating F-) opens new sportsbook
BetonStars (not rated). BetonStars is a sister book of
ScoreonSports (SBR rating D-) which had previously introduced itself to players as part of the Changeabet family of
sportsbooks.
8/12/2005 08:33 AM
Punter’s Paradise does ’website review’
of SBR "
Yet which of us hasn’t at some point joined a bookmaker we didn’t know from Adam Ant just because that price was too good to miss? That’s where Sportsbook Review comes in. Featuring reviews and ratings for over 400 sportsbooks it acts as an early-warning system against those bookmakers who have a Pickfords van with the engine running permanently outside their offices."
8/8/2005 03:01 PM
SBR Bill Dozer reports: BetBookie (SBR rating C-) Update: Management concludes "investigation" of player’s account and agrees to process $7,000 withdrawal in full. The sportsbook firmly believes that this player is part of a betting syndicate, which has circumvented limits, but has not been able to provide conclusive proof. BetBookie is part of the Phoenix Rising family of
sportsbooks which includes AllSportsCasino.
7/26/2005 03:48 PM
SBR Bill Dozer reports: Oasis downgraded from B- to C+ due to unjust bonus confiscation. Management had recently assured SBR that they have adopted new player-friendly policies and would not be confiscating bonuses from ’sharp’ players they no longer wish to service. Oasis stated that players would receive a prorated percentage of the bonus, had the player not completed the requirements of the bonus agreement when the book chose to part ways. SBR finds it unacceptable for
sportsbooks to choose who is allowed to keep the bonus incentive after the player commits to the investment by giving the book his action.
7/25/2005 03:00 PM
E-StadiumClub (SBR rating F) appears to be reincarnation of failed Sportsbook, BestLineWager. SBR readers have reported similarities in the two
sportsbooks, including cloned rules and FAQ pages. Bill Dozer called E-Stadium’s number and asked to "
speak with Jack Nardi", who was the owner of BestLineWager. The clerk answered,
"Jack is not in." He was not sure of the best time to reach him. The clerk was then asked if E-Stadium would be taking over accounts from the defunct BestLineWager. He responded by saying
"Jack is not affiliated with this company" and that we "
would have to call Jack directly about that." Players are advised to avoid this new sportsbook.
7/11/2005 03:39 PM
SBR Bill Dozer reports: Sportingbet Plc family of sportsbooks refusing to pay players this week. Players file multiple complaints against such books as Sportsbook.com, SportingbetUSA.com and Aces.com, citing that the below notice was first posted today.
"Note: There will be no withdrawals processed the week of Monday July 11th to Friday, July 15th. Withdrawals will resume normal processing July 16th. We apologize for any inconvenience caused."
Sportingbet users complain that they were not given any notice that their funds would be inaccessible. Many players will actually be forced to wait until the 18th, due to some banking methods being available for processing only on weekdays. Sportingbet management claims that this freeze on player funds is due to a website upgrade, which suggests players could have been informed well in advance. A likelier reason for this hold on account balances is that Sportingbet recognizes a very slow week in sports and would like to prevent a wave of withdrawal requests that occur when there is little to wager on.
7/7/2005 11:53 PM
SBR Bill Dozer reports: Beware of fraud watchdog sites like the LVSN Watchdog.
LVSN.com recommends players use
Scam-Book EnglishSportsBetting (SBR rating F-), while giving tips on how to avoid disreputable
sportsbooks. Once the player becomes stranded in ESB, LVSN charges victims a fee for help in recovering their funds which they will never see. LVSN is simply an extension of ESB’s con game. Both sites share the same IP address.
6/21/2005 11:32 AM
SBR Bill Dozer reports: Sunday’s Formula One Racing debacle causing wave of wagering disputes. Seven Formula One teams failed to race in the Grand Prix due to fears that their tires were unsafe. The grading of wagers on the event varied from book to book. SBR received complaints from winning players with
sportsbooks who voided these bets as well as from players with other books who found their losing wagers to be valid. SBR asks that players allow us one day from the time of complaint to review individual sportsbook rules and, if need be, to inquire about the issue with each bookmaker.
6/17/2005 10:51 PM
SBR Bill Dozer reports: Three new players report
Dimebetting (SBR rating F) owing them over $26,000. Management again states that players will be paid but can not say when. Dimebetting continues to market a 50% bonus and their "
CPA (certified payout assurance) program". Unfortunately, it is inevitable that some new players will be drawn to these false assurances from insolvent
sportsbooks like Dimebetting.
6/16/2005 10:57 PM
SBR Bill Dozer reports: 2WagerSports (SBR rating F) folds with player funds. In recent months the site has been intermittantly offline, but it appears 2WS is now closed for good. SBR
issued warnings prior to payout difficulties. The sportsbook was offering 25% cash bonuses and slow-moving lines at reduced vig. Players can be sure they will see many too-good-to-be-true offers from the next 2WagerSports before the start of Preseason Football. SBR recommends players choose
sportsbooks rated B+ or higher.
6/14/2005 11:55 PM
SBR Bill Dozer reports: The king of Scam-sportsbooks still attracting new victims. Although players are becoming more knowledgeable about the offshore industry,
EnglishSportsBetting (SBR rating F-) continues to perfect the
art of the scam. A week rarely passes where SBR is not forced to inform a stressed player that he or she will not be receiving their funds from ESB, aka Telebet. The result is often a scarred player who is searching for a way to stop ESB from stealing from others.
Player Review: "A warning to all SBR readers and gamers alike. Please stay away from ESB! These crooks are still in service. They have owed me over 1500.00 for 2 years. Its amazing these guys are still scamming there way on innocent victims. Dont play cause they wont pay. I will enjoy the day these clowns are closed down once and for all. Lets help ease there inevitable demise."
Recently, bettors have reported depositing with ESB after they received a telemarketing call from the company. Others mentioned regretfully sending a friend to ESB because of a $100 referral bonus.
6/11/2005 01:54 PM
Visitor reaction to the latest SBR Sportsbook Email Response Test:
Brian:
I had the same result from Grande last week. I called and complained that if I couldn’t get an email back asking about signing up then what would happen if I had a real problem?
Steven: The sportsbooks must hate you guys. You have two A rated sportsbooks flunking the email test....hilarious.
A Sportsbook General Manager: "I am extremely disappointed with our results and hope you will re test our email response time after we have had a chance to meet and correct the problem....."
Most recent SBR email response test.
6/6/2005 10:36 PM
SBR Bill Dozer reports: GoToCasino and sister sportsbook,
EnterBet exit the Blacklist with an upgrade to D-. SBR no longer has pending payout complaints against these
sportsbooks, which are owned and managed by the GoTo Group. Readers should realize that this upgrade is only a reflection of the book completing payment plans and becoming current on delinquent accounts. SBR still considers these
sportsbooks a high risk and encourages players to use caution.
5/26/2005 07:40 PM
Royal Sports takes a step forward (SBR rating D) pays player $15,000 that they could of rightfully NOT paid. The player received double the agreed amount bonus from BetRoyal and failed to report the error. He then leveraged the extra money in the casino and won $15,000. In a move that surprised SBR, Royal Sports paid the player. Under the SBR rules of account confiscation,
sportsbooks are allowed to confiscate winnings that have been won with deposits fraudulently made or made by error. Players should be careful not to bounce automatic check deposits(ACHs or EFTs). Several players have won significant amounts of money only to find out their initial deposit did not clear the bank. In these cases, the players forfeit their winnings.
5/26/2005 01:26 PM
SBR Bill Dozer reports: Player denied payout from
SportsWageringOdds (SBR rating F). Management is telling the player he must continue wagering before he can receive a payout despite the fact that he has met the roll-over requirement for his bonus. SportsWageringOdds is the newest member of the
EZ Sports Group and SBR’s Blacklist. This group includes scam
sportsbooks,
BetonSportsOnline (SBR rating F) and
EZSportsbetting (SBR rating F).
5/25/2005 12:36 PM
SBR COSTA RICA OFFICE REPORTS: GrandCentral Sports(SBR rating D+) dba Mybookie proves why private oversight of the offshore sportsbook industry is insufficient to protect players. MyBookie forced a player, allegedly by suggesting they may stiff him out of his entire balance, to accept .30 on the dollar, a move that cost the player $85,000. Except for SBR and little known TOW(TheOffshoreWire), none of the so-called player advocate sites have even reported this incredible theft. This is easily the largest sportsbook theft case of 2005. Lawmakers in North America will undoubtedly use this theft as an example of how vulnerable players are to unregulated
sportsbooks. SBR has repeatedly called for GCS to pay the player or show cause why he should not be paid. Sources in Costa Rica have told SBR that because the only major website that took up the players’ cause was SBR that GCS felt they got away with minimal backlash.
However, many respected operators here in Costa Rica are disgusted with the forced theft. More than one sportsbook operator has complained publicly and privately that even SBR was not doing enough to pressure this book to settle in full with the player. Operators here recognize that these types of theft will be the beginning of the end for the sportsbook industry.
SBR’s position is clear: Pay the player or show cause as to why $85,000 was confiscated. Failure to do so will result in the possibility of an SBR Scam Warning press release as well as a possible downgrade to the SBR Blacklist.
5/24/2005 11:57 AM
SBR welcomes the successful bidders for sponsorship roles for the SBR family of websites in 2005: America’s Cardroom(poker), BlueChip Games(casino software) and Gamblers Anonymous will all have a presence on Sportsbook Review,
SBRLines, PokerSiteReview, RacebookReview and many other quality SBR sites. An SBR sponsorship role is currently available for non-
sportsbooks for calendar year 2006. SBR sponsorships are limited to three sponsors to maximize exposure and are displayed on dozens of high quality SBR websites.
5/18/2005 02:01 PM
SportsbettingTrivia and SafeDepositSportsBetting (SBR rating D+) were used by suspected organized crime in New York, 36 members were arrested today. What effect this might have on the
sportsbooks involved is unclear. Players should consider this a negative and reduce their balances ahead of a possible downgrade.
5/12/2005 01:39 PM
Players finding extreme value betting the NBA Playoffs. The NBA is down to its final eight teams which means
sportsbooks are getting more action focused on these mainstream matchups. High profile events allow bookmakers more room to move their lines according to their own opinions and customer base. Players can capitalize on this value by monitoring the betting market at
SBRLines.com. SBRLines now features 10
sportsbooks offering live odds in real time.
5/8/2005 11:44 PM
SBR Bill Dozer reports: SportsbookUSA (SBR rating D-) and multiple sister Futurebet
sportsbooks exit
SBR’s Blacklist. Although the company’s withdrawals are severely delayed, an F rating is no longer justified. Management tells SBR that SportsbookUSA will pick up the tab for other Futurebet sites that can not meet their obligation as was the case with Oceansbet (SBR rating F-). It should be noted that all Futurebet books are requiring at least two weeks to process Neteller payouts.
5/6/2005 06:48 PM
SBR Bill Dozer reports: More Customer Service complaints from players with large sportsbooks. The BetAndWin Group is the subject of three customer service complaints this past week. Each player also reports that his email inquiries did not garner a response. SBR’s Terry Terasco is currently looking into the various player issues, including this one from BAW’s
PlayIt (SBR rating B).
"I recently opened an account with an online bookmaker called PlayIt (playit.com) - B rated on your site. The offer was if you deposited £20 they would credit you with a £17 bonus. I signed up (User Name xxxxxxxx) and deposited and bet £20 which lost. Despite numerous e-mails in the last 10 days or so I have not had the courtesy of a reply, far less the bonus credited."
5/3/2005 06:18 PM
WagerStreet (SBR rating B) and
BetAllSports (SBR rating B-) now officially part of the Olympic Sports Group. SBR readers can now see the parent company and/or mangement of most
sportsbooks in our rating guide by using the
Display by feature.
4/26/2005 11:38 PM
SBR Bill Dozer reports: SBR receives an influx of complaints from players whose wagers were cancelled after their sportsbook accidentally offered incorrect odds. These ’bad line’ mistakes will happen on rare occasions at even the best
sportsbooks, but this is never easy to accept for the unsuspecting player when he logs into his account the next morning. Repeat offenders in the month of April include
William Hill (SBR rating A-) BetandWin (SBR rating B+) and
BetDirect (SBR rating C+). Each complaint must be looked at individually in order to assure the sportsbook handled the cancellation fairly and according to their listed rules. These errors can be very costly for players and frequent occurrences are sure to cost a book its customers.
4/24/2005 09:20 PM
Frequently asked question by players: Which sportsbooks offer in-game live wagering? Few bookmakers offer this betting option because of the challenges of balancing action on the quickly moving
odds.
sportsbooks that offer in-game wagering include:
•
Bet365.com (SBR rating A+)
•
WSEX.com (SBR rating A)
•
Tradesports.com (SBR rating B)
•
PinnacleSports.com (SBR rating A+) is also known to offer in-game wagering on mainstream events on occasion.
4/17/2005 11:04 PM
Betting Exchanges making a return to the US market? In the past, more than a few
sportsbooks have offered peer-to-peer betting but it seemed that American bettors were not ready to follow in the footsteps of their European counterparts.
sportsbooks were unable to offer a quality product that was as easy as the book itself. However, it appears the overwhelming success of Europe’s
Betfair has bookmakers believing it is only a matter of time before the next
Betfair hits the US. SBR has learned that a sportsbook from the
Recommended List plans to launch a new betting exchange that functions like a regular sportsbook.
4/13/2005 01:37 PM
SBR Bill Dozer reports: New SCAM Sportsbook BetNowOnline soliciting deposits. SBR has confirmed that BetNowOnline is operated by the same crooks that have stolen thousands from players using
VIPBetZone (SBR rating F-) and sister book
GoWagers (SBR rating F-).
The two
sportsbooks are responsible for a recent influx of no-pay complaints to SBR. Both sites went offline two days before BetNowOnline was launched. BetNowOnline enters the SBR rating guide at F-.
4/6/2005 03:04 PM
Pinnacle Sports (SBR rating A+) takes the top SBR spot for Best Baseball Sportsbook: List of
Best Baseball sportsbooks.
4/3/2005 08:23 PM
SBR Upgrades & Downgrades since March 1st, 2005: SBR Upgrades 6 SBR Downgrades 12. Players in
sportsbooks rated lower than B+ should exercise appropriate caution as the industry heads into the slow season which is typically April 1st to September 1st. Watch for recent downgrades, excessive bonus offers and abnormal customer service such as lines going up late, deposits processed slowly and deteriorating customer service in general.
3/26/2005 01:44 AM
SBR Bill Dozer reports: SportsbookUSA (SBR rating F) working with SBR on payment plans. PlayerSupport Manager, Michelle, claims that the Futurebet Family of
sportsbooks will be current in a matter of weeks and multiple players have been paid in full this month. While this is encouraging news, SBR recommends players continue to steer clear of this large
network of sites as many players still await payment.
2/23/2005 02:07 PM
A list of Futurebet sportsbooks that SBR currently recommends to AVOID. Futurebets Sportsbook list courtesy of MajorWager.
2/20/2005 05:01 PM
SBR Bill Dozer reports: Players can add
Champsportsbook (not rated) to the list of slow-paying Futurebet gaming sites to avoid. Management tells SBR that all Futurebet
sportsbooks are at least 30 days behind in Neteller withdrawals.
Oceansbet (SBR rating F-), another Futurebet serviced operation, is on the verge of collapse. Customer service has told players that this book has not transferred the needed funds to accounting and therefore Oceansbet withdrawals will not be processed at this time.
SBR recommends players avoid
sportsbooks serviced by a third party that is not willing to stand for client funds. Players should always have the opportunity to speak with an actual sportsbook manager. If a request to speak with management is answered with
“I’m sorry, we only provide customer support for …” the bettor would be best served if they moved on to a different book.
2/9/2005 12:02 PM
27 websites currently displaying real-time betting lines from SBRLines - Freaks Forum,
Sharp Action Sports and
System Plays are the latest quality sites to add live-lines, handicapping stats and scores provided free by
SBRLines.
The current line-up of sportsbooks on the SBRlines feed include: WWTS(SBR rating A+), Pinnacle(SBR rating A+), VIP(SBR rating A+), CRIS(SBR rating A+), BetJamaica(SBR rating A+), Hollywood107(SBR rating A), Bowmans(SBR rating A-) and Canbet(SBR rating B).
2/9/2005 12:12 AM
4th Qtr results out for two publicly traded sportsbooks: Canbet (SBR rating B) $A -142,000 loss
BetWWTS (SBR rating A+) $A 2,294,000 profit
2/7/2005 11:39 AM
Your feedback keeps the sportsbooks on their toes! A couple of post Superbowl suggestions on getting a payout: For the millions of players who are getting in line for a payout SBR would suggest:
1) Have patience. SBR relaxes rules on promptness of payouts this week only. A "slow pay" is officially considered a slow-pay incident on the 7th day after the rules of the sportsbook state you will be paid. Example: If XYZ Sportsbook states you will be paid within 5 days; you the player will have an official complaint on the 12th day from your request. You should write to Assistance@SportsBookReview.com on the 1st day after you were promised to be paid.
2) Make sure your payout instructions are clear and accurate. Once your request is made, do not change payment methods and do not bet or put at risk the portion of your account which a payout request has been made.
3) Put it in writing. Always follow payout requests with an email. Always note who you spoke to and the exact time. Retrieving your recorded conversation is a difficult process made simple by noting who you spoke to and when.
2/2/2005 11:54 PM
SBR Bill Dozer reports: New Futurebet sportsbook
Oceansbet (SBR rating F) slow-paying player.
"Boy, was I stupid. I didn’t know sites like yours existed and I blindly picked an online sportsbook and made a deposit. I slowly built my account balance up to a reasonable amount and requested a payout.... I am getting the run around big time from a loser outfit. "Player support" says that OceansBet has to workout how it is going to pay out its accounts and there is no indication that Oceansbet is going under... Yea right! They don’t go under, just keep taking money IN and paying none OUT. I have learned a valuable lesson and am glad I don’t go in for heavy action, but I will use your valuable information to deal only with reputable sportsbooks and keep abreast of any changes in a sportsbooks status.
Sincerely, XXXXX XXXXX"
The end of the NFL season is the most dangerous time of year for players with unproven
sportsbooks. Some companies like Futurebet mass produce gambling websites causing bettors to be unaware they are sending their funds to a disreputable operation with a history of payout problems. SBR recommends players stay with
sportsbooks rated B+ or higher and do proper research before making their Super Bowl wagers.
2/1/2005 11:49 PM
SBR Bill Dozer reports: No-pay complaints continue to come from players at scam sportsbooks. BetGateway (SBR rating F) is hoping to stay afloat with a profitable Super Bowl. More players are reporting denied withdrawal requests yet the book continues to offer large bonuses on new deposits. New
BetEmpire (SBR rating F-) and sister book
WorldWager (SBR rating F-) complaints emerge. Management is attempting to void out winnings on multiple large account balances. They claim that if the betting odds had changed soon after a bet was placed it was the sportsbook’s error and a "bad line" which nullifies the wager. The book is applying this made-up rule to months of graded wagers. One player did report reaching a settlement with WorldWager and has received payment.
Update 2/26/05: BetEmpire management tells SBR that they are no longer involved with WorldWager and that BetEmpire is a seperate operation. BetEmpire has its own mangement team in place but is under the
BetUS (SBR rating F+) brand.
1/18/2005 12:07 PM
Some newer sportsbooks upgraded after end of the year reviews. Mansion now holds a respectable C+ SBR rating and is by far the most interesting new sportsbook of the class of 2004. We continue to remain somewhat cautious on Mansion despite the high level of financing from a millionaire cigarette tycoon from Asia and a capable management staff. Mansion has taken aim at the two toughest competitors in the industry in
Pinnacle (SBR rating A+) and
BetFair (SBR rating A+). History is not on the side of books that take on those two goliaths, however Mansion could be the exception.
1/12/2005 05:56 AM
SBR Bill Dozer reports: Players continue to get bit by F rated sportsbooks. Bettor reports Worldbet (SBR rating F) no-pay.
"I have had an account with WorldBet for about 2 years. Although they were cited to have a bad history in some places, and a grade of F at Sportsbookreview (in which I didn’t notice untill now), everything went smoothly when I made a withdrawal of $600 USD back in Febuary. I got the money in 4 days, communications were good and I had no complaints.
I won a nice sum of money in November and made another withdrawal request of $3000 on Dec. 1st, but I have yet to receive payment. I’ve sent 5 emails during the past 2 weeks to admin, billing and info@worldbet.com but did not get one single reply. I still have $11000 USD in my account there, wondering if there’s anything I can do at this point besides wait?"
Update 1/13/05: Worldbet states that recent slow-pays are the result of being stiffed by their credit card processor. They claim that they will be processing these payouts next month.
1/10/2005 03:36 PM
Merger talks dominate the industry. Several A and A+ books involved. SBR has been directly notified by several major
sportsbooks that they have signed confidentiality agreements and/or retained agents for private talks. SBR has been bearish on mergers and generally skeptical of previous possible combinations. However, for better or worse, it appears that 2005 will be the year that a major phase of consolidation will begin.
1/3/2005 12:12 PM
SBR Bill Dozer reports: sportsbooks encouraging players to assist in Tsunami Disaster Relief. Some
sportsbooks like
BetJamaica (SBR rating A+) have a link for
The American Red Cross website on their homepage.
VIPsports (SBR rating A+) and
Gameday (SBR rating A) allows players to make donations directly from their playing accounts. This allows players who have scored a big win to give something to those who have lost almost everything.
1/2/2005 11:44 AM
NFL lines moving very fast during the final NFL week. Players can find significant value if they compare lines and have accounts at the top
sportsbooks. Check
SBRLines where the best
sportsbooks post their lines in real time.
12/31/2004 10:54 AM
Dire warnings of many sportsbooks failing in 2004 prove false. The last major warning by SBR was in late 2003 just before the collapse of 3 Costa Rican
sportsbooks. In 2004 industry insiders took their cue from poor performances by
sportsbooks and translated that into impending doom. It was certainly a great year for the players and many books have been badly weakened. However, the industry as a whole has a reduced cost structure thanks in a large part to the US government strangling out mass advertising. The biggest operational cost savings for the
sportsbooks was the continued mass migration from phone to the internet for placing bets.
12/25/2004 10:59 AM
SBR mailbag: Players report cold holiday season with no-pay sportsbooks. This past week SBR received a flood of slow-pay and no-pay complaints from books that continue to solidify their F ratings. Complaints included:
WorldWager (SBR rating F) player reports being stiffed for $2,000;
2WagerSports (SBR rating F) player reports being owed $600 for over 3 weeks while phones have been down;
SSP (SBR rating F) player files no-pay complaint claiming that he has been owed over $2,000 since September.
Internet1x2 (SBR rating F) in full slow-pay mode once again. After eliminating a large portion of their debt, 1x2 is frustrating players with broken promises of payment. A few players are reporting small sporadic payments. These payments are likely sent out as unsuspecting new players deposit. SBR has also received the weekly batch of no-pay complaints from new victims of scam sportsbook,
ESB (SBR rating F-). Players who are aware of any sites ESB utilizes for marketing purposes are encouraged to contact
Bill_Dozer@SportbookReview.com.
12/23/2004 02:06 PM
SBRLines talked about on the PR Newswire - Real-time Sports Betting Odds Now Free For All Web Sites. (PRWEB) December 23, 2004 Sportsbook Reviews
Live Lines program only features, what they deem to be top notch
sportsbooks. The site believes that offering this product for free will help steer the industry in the right direction.
SBR’s Bill Dozer says, “When you take some of the top
sportsbooks and group them together it makes each one stronger. This has been why our recommended list is so powerful. No other gaming site puts the player as its first priority. We plan to use this same model as we introduce line shopping to new players.”
Webmasters can choose from a list of
sportsbooks they would like to feature. SBR plans to expand this list as the program evolves. Live Lines for your site is now available at
http://webmastertool.sbrlines.com/sbrwelcome.aspx PRWEB
12/23/2004 12:18 AM
VIP Sports (SBR rating A+) acquires BetOnGames (SBR rating A-). Already fully under VIP management, VIP Sports makes the move to acquire a 100% interest in BetOnGames(BOG). BOG was part of the highly touted big 3 new
sportsbooks of 2003. BetJamaica (SBR rating A+) backed by Olympic and BetOnGames have been successful star performers while BetPanAm (SBR rating F-), proved to be nothing more than an amateur run sportsbook that eventually failed. The move to acquire BOG makes the 3rd VIP acquisition in as many months.
12/20/2004 11:23 AM
SBRLines becomes available today! Web site owners may now add
SBRLines to their own web site. The rich stats and real time XML odds feed can be branded as the web site owners own proprietary odds. Even the links to the
sportsbooks are configurable to allow the web site owner to enter his own tracking links. Web site owners can choose between a lite version with five
sportsbooks or the full version with nine. The
sportsbooks on the SBRLine feed are world class
sportsbooks.
12/19/2004 10:43 AM
IGW Software President, Bran Abboud, meets with SBR. Armed with a collection of high-powered designers and programmers, IGW announces they will release a revolutionary new sportsbook management software in the summer of 2005. Currently IGW powers about a dozen
sportsbooks with the most popular being VIP Sportsbook (SBR rating A+). IGW Software is a wholly owned subsidiary of Global Entertainment Holdings/Equities Inc., publicly traded under symbol GAMM
12/15/2004 07:57 PM
SBR Bill Dozer reports: BetAustralia (SBR rating B-) closing its doors. Players may withdraw their balances in full. Funded accounts at the time of closing will be transferred to sister sportsbook,
Canbet (SBR rating B+). In recent months BetAustralia has experienced website downtime and has stopped offering reduced juice. IAS LTD, the parent company of both
sportsbooks, believes BetAustralia clients will notice an improved level of service under Canbet which utilizes better resources in the UK. Canbet will continue to offer reduced juice at -107.
12/14/2004 10:51 AM
SBR Bill Dozer reports: Slow-pay complaint filed against
sportsbooks.com (SBR rated C-). The player reports he has been waiting for a $500 payment since 11/29/04. SBR to inquire on player’s behalf.
12/11/2004 06:47 PM
Robbie McPhail, who stiffed players as the owner of the defunct Apex Sportsbook, is using the Apex website to promote his sportsbook affiliates. ApexSportsbook.com features ads for Pinnacle Sports, Hollywood107, Sportingbet, SBGglobal, Cybersportsbook and Mybookie. SBR is asking these
sportsbooks to withhold any commission payment to Robbie or to work out an arrangement where the stiffed players can begin to receive payment. SBR will be able to provide a list of players owed. Robbie’s new sportsbook,
PlatinumSportsbets (SBR rating F) is also promoted on this site as well as his other sites which include Askthebookie.com.
12/9/2004 10:36 AM
BetRoyal (SBR rating D-) Forced to answer in a Dutch court why they stiffed a US player for $50,000. Reporting from Curacao, Netherlands Antilles:
It all started when a California lawyer ran his winnings at Royal to over $50,000. When it came time for a payout Royal tried every trick in the book not to pay and when that didn’t work they even invented one never seen before in the offshore industry. Royal claimed that the player had a history of credit card chargebacks at two other
sportsbooks, therefore he must forfeit his $50,000 in winnings. Royal admits the player never charged back anything at Royal and they gladly accepted his bets and his business. And that’s the problem. Royal has been using every legal maneuver possible to delay the trial and some observers think they will flee the island to avoid what is probably the short arm of Dutch justice. The player, however, has already retained legal reps in Royal’s soon to be new home of Costa Rica. Unfortunately, most players do not have the resources of this player and can not chase down deadbeat bookmakers to the ends of the earth. Therefore it is important to play at a highly rated sportsbook so if you go on the roll of a lifetime you can savor the victory instead of chasing deadbeats.
12/8/2004 10:29 AM
Webmasters: Put SBRLines on your website in 2005.. And brand it as your own! The revolutionary
real-time lines complete with match-up stats will be made available in early 2005. Websites will be able to brand the proprietary real-time SBR feed and offer the best handicapping stats. Websites will have full control over all branding and banner placements. The world class line-up of
sportsbooks committed for 2005: WWTS, VIP Sports, BetJamaica, 5Dimes, Hollywood107, WSEX, Bowmans, Pinnacle, CRIS.
12/7/2004 01:58 PM
SBR Bill Dozer reports: PayManager closes its doors with sportsbooks’ funds. The Belize payment services company was utilized by multiple
sportsbooks to transfer funds to players. When this company closed and severed its ties with Wachovia Bank, it left many players in possession of bad checks. Any player with a bad check processed by PayManager should contact their sportsbook for an immediate payment via an alternate method. Sending these checks back to your sportsbook may assist them in pursuing a refund from PayManager.
12/6/2004 04:27 PM
BetJamaica (SBR rating A+) drops line on Orange Bowl to USC -2.5. Pinnacle was the first sportsbook to open this line at -4. Since then big money has fallen on the side of Oklahoma. You can follow all the line movements of the top
sportsbooks at the ONLY free real-time odds provider on a secure server at
SBRLines.com.
12/6/2004 10:31 AM
SBR Bill Dozer reports: Careless E-check deposits are becoming costly for players. SBR has received an alarming amount of emails from players who have made mistakes depositing with electronic checking. Once these deposits are initiated, the
sportsbooks will conveniently credit the betting account for immediate wagering. These E-checks take up to one full week to clear, much like a normal check. The books only accept small individual transactions to minimize the risk of players stopping payment after early losses. However, the player often makes quite a few wagers before the funds have actually arrived at the sportsbook. Disaster strikes when the sportsbook does not receive the deposit as planned and the player has won a significant sum. This can happen due to a variety of reasons. Some banks have been known to hold these transactions for security reasons, while other deposits are botched because the player has mistakenly made a deposit with insufficient funds. The sportsbook must acknowledge the possibility that the player may have never intended to pay. For this reason, the book will likely be unwilling to honor any winnings where the player did not actually risk his funds. SBR agrees with this policy. Although innocent mistakes may lead to loss of winnings, it is the player’s responsibility to make sure the deposit reaches the sportsbook. All players must realize that winnings, and winnings from those winnings, are not valid until the initial wager itself is paid for. First time E-check depositors are urged not to place a wager until the sportsbook verifies that the initial deposit has been received. In recent months, multiple players have reported voided winnings totaling over $100,000.
12/2/2004 02:58 PM
SBR Bill Dozer reports: BetCSI (SBR rating F-) stiffing another victim for $3,000. This scam book attracts new players by representing itself as being affiliated with honorable
sportsbooks. If the new player eventually wins a significant sum the book will cut ties with the client and keep his funds. The head of this operation goes by the name of Ray Ramirez and operates his accounting department from this cell phone number, 800.260.2764.
11/29/2004 01:21 PM
SBR expects sportsbook accounting departments to operate on their normal schedule during the holidays. The holidays brings many unexpected expenses and some players will need quick access to their funds. Top
sportsbooks will be sure to have adequate staff on hand to process withdrawals.
11/25/2004 02:40 PM
SBR Bill Dozer reports: Player files new slow-pay complaint against
BetGateway (SBR rating D-). BetGateway has paid the player $5,300 of $15,400 owed. This small sportsbook offers excessive signup incentives and is a prime example of a book that would have trouble staying afloat if players continue to beat the house. Players should stay with
sportsbooks rated B+ or higher who realize that bookmaking is a long term investment.
11/20/2004 09:21 PM
SBR Bill Dozer reports: Changeabet (SBR rating F+) has failed to make multiple Western Union payments to a player after he was initially denied $23,000 in FedEx withdrawals. The player has been promised a payment plan using Western Union. These payments were to start on 11/15/04 but the player has since been told that “the payouts manager is on vacation” and they are not able to process his payouts. SBR has downgraded Changeabet and its sister
sportsbooks, BetCNN and BetChanger to F+.
11/17/2004 02:48 AM
SBR Bill Dozer reports: Playerstime (SBR rating D) voiding winning wagers after events have concluded, stating that
"we didn’t mean to take those bets.” Management refuses to offer a valid explanation to SBR, stating
“This was ownership’s decision and we do not know why these winnings were confiscated.” This action will cost the player over $8,000. Playerstime has been downgraded from C- to D and is subject to further downgrade pending SBR’s final assessment. SBR has also received complaints against sister
sportsbooks WinnersTime (SBR rating D) and
SportsWager (SBR D+). SportsWager had initially promised SBR proof of valid casino play that was responsible for wiping out a player’s balance. It appears SportsWager has something to hide as they have failed to supply casino logs to SBR and the player.
11/13/2004 03:43 PM
SBR Bill Dozer reports: Player reports
MVPbets (SBR rating D+) withholds payout of winnings and applies a roll-over requirement to entire account balance, which did not include a bonus. The player won these funds playing NBA half time and quarter lines. Upon requesting a withdrawal he was told he must wager twice the amount of his balance, betting only on full games. The bettor resentfully completed these unforeseen requirements and has been paid in full. Players can avoid books that make up rules as they go by sticking with top rated
sportsbooks.
11/12/2004 11:27 AM
SBR Bill Dozer reports: No-pay sportsbook,
Prosbet (SBR rating F-) appears to have closed with player funds. PlayerCenter support claims the site will be “down for months due to maintenance” and player balances can not be accessed during this time. PlayerCenter services many fly-by-night gaming sites for licenser, Interactive Gaming Systems. Players should avoid IGS/PlayerCenter
sportsbooks at all costs.
11/9/2004 11:47 AM
SBR confirms VIP Sports (SBR rating A+) buys GlobalWager and BetWorldWide. Alistair Assheton, Managing Director of VIP, confirms the earlier SBR report that VIP Sports has, as of today, purchased both Costa Rican
sportsbooks which were owned separately. Eric Gomez, the GM of GlobalWager, tells SBR that after four years the opportunity to sell to VIP Sports was one they could not pass up. Mr. Gomez goes on to say that his customers will be wagering through the VIP system tonight and full customer service will be transferred by Thursday.
11/9/2004 10:17 AM
VIP Sports (SBR Rating A+) buying two Costa Rican sportsbooks. Awaiting confirmation from VIP Sports, however, SBR sources report that VIP Sports (SBR rating A+) will buy Globalwager and Betworldwide for an undisclosed amount of cash. Both books have been nothing but trouble for players.
11/2/2004 09:08 AM
SBR Bill Dozer reports: Player waiting for $2900 payment from
Enterbet (SBR rating F) for over eight months. SBR has contacted Enterbet and they agreed to start a $300/week payment plan today. Players should avoid this sportsbook who stated
"We just got killed this week and don't have his money". As the football season matures and new marketing campaigns fade, lesser
sportsbooks will be more likely to show the effects of mismanaged finances.
11/1/2004 01:29 PM
What separates good sportsbooks from the bad? Here is an example of “Bad”: Sportbook.com (SBR rating D-) offers a bonus of 15% for new accounts and states “..must wager at least 2x the amount of the deposit plus bonus”. Seems clear, right??? Wrong! A player wagered twice the amount and called for a payout and was told 2x was not enough. The book fired back to the winning player the rules state “at least 2x”. The book goes on to say “….it(bonus rollover) is anything we say it is.” The book refuses to pay and refuses to tell the player how much he will have to bet to get a payout.
Rules written in a way that gives the sportsbook a way to cheat a player is like having a back-up scam at the ‘ready’ just in case the player wins.
10/27/2004 06:26 PM
SBR surveys three top sportsbooks on how they did with the 2004 baseball season: Pinnacle(SBR rating A+): Baseball was good this year. There was one stretch just after the all-star break that I think the players were using tomorrows paper to pick the games....players were feasting on under valued favorites. Overall, this has been an excellent baseball season, probably the best ever, for Pinnacle.
VIP (SBR rating A+): This year broke character with the last four years. In the previous few years, players won early and won big. This year the book had a good start but the players roared back with a vengeance in the final 1/3 of the season. VIP added 1st inning and first 5 inning props as well as others and overall I think this was a decent year for us in baseball, certainly not great.
BetJamaica(SBR rating A+): Baseball was definitely better this year than last; we got off to a very strong start, an amazing start. The players got it together in late August and have been winning most of the big decisions ever since. So for BetJamaica this has been a terrific baseball season. We handled the professional crowd but the general public hit a lot of big games down the stretch.
10/25/2004 11:29 AM
The ‘A’ group of sportsbooks not immune from complaints. Weekend comments from players. WWTS (SBR rating A+) – "At first they would not honor the special listed right on their fxxxing website."
Pinnacle Sports (SBR rating A+) – “My account was frozen (could not login).. I missed all of Saturday’s college football..3 emails, 3 no replys”
FiveDimes (SBR A-) – “SBR should reconsider this rating. The site is either slow or completely down. Look at your own site meter if you doubt me.”
Grande (SBR raing A-) “What a joke! I tried to sign up there but their sign-up page didn’t work. I tried Skybook instead. Went back a month later and the signup page STILL doesn’t work!"
10/24/2004 12:38 PM
SBR Bill Dozer reports: USA Sports Casino (SBR rating F) player reporting slow-pay. USA Sports Casino is a new site from Futurebet. For about $35,000 in start up fees and 30% profit share, Futurebet will set up and operate a gaming site for just about anyone. Players should avoid this family of
sportsbooks which also includes
SportsbookUSA (SBR rating F-) and
RedRoyal (SBR rating F).
10/24/2004 12:26 PM
What is going on at BetOnSports (SBR rated C)? Sources tell SBR that the marketing director is under internal investigation for illegal kick backs. There has been a spike in complaints into SBR including some serious slow pay complaints. CEO’s of several of the largest
sportsbooks have told SBR they are worried and expect a management shake-up any day. SBR’s opinion is not as bleak as some insiders and for now will maintain a respectable C rating for BetOnSports. SBR agrees BOS is having a poor year but the excessive pessimism so far is backed up only by a few slow pay reports and internal management problems related to fraud.
10/22/2004 05:41 PM
SBR announces BetJamaica (SBR rating A+) and WSEX (SBR rating A-) join SBRLines.Com. Coming soon, SBR is proud to welcome two of the very best
sportsbooks to
SBRLines.com. SBRLines.com is currently the ONLY free fully secure live lines service on the internet.
sportsbooks pay a fee to have their live lines displayed on SBRLines.com and support the SBR effort to inform and protect sportsbook players.
10/21/2004 02:54 PM
SBR Bill Dozer reports: World Casino Sports Bets (SBR rating F+) slow-paying player three weeks. Ownership refuses to respond to player's Neteller payout requests. Customer service claims their hands are tied as they only perform support. SBR reminds players to avoid operations with anonymous ownership and turn-key serviced
sportsbooks where there is no financial responsibility.
10/20/2004 06:36 PM
BlueChip Games - the sensational casino software powering Pinnacle (SBR rating A+) will soon power two more SBR A+ rated sportsbooks. The BlueChip casino suite of highly advanced interactive games will only be made available to 'A' rated
sportsbooks.
10/18/2004 03:45 PM
SBR Bill Dozer reports: ASAP Sports (SBR rating D-) player reports $8,000 withdrawal, that has been pending since 10/14/04, has been paid in full. ASAP tells SBR that all pending payouts have been processed. ASAP blames rumors and banking challenges as the reason for the delay. SBR would like to remind players of our recommendation to play only with those
sportsbooks that carry a rating of B- or higher.
10/7/2004 02:36 PM
Beware of new sportsbooks offering excessive bonuses. Anytime Wager (SBR rating F+) and
Bring Me Vegas (SBR rating F+) soliciting players with no limit bonus offers above 50% without roll-over requirements. Players should steer clear of these
sportsbooks who are either looking to scam customers or are extremely deficient in mathematics.
10/6/2004 08:08 PM
SBR Bill Dozer reports: New slow-pay complaint filed by
Oklahoma Sports Betting (SBR rating D-) player. OSB's only comment is "the player will be paid". SBR cautions players of OSB and all inexperienced
sportsbooks who may be rolling the dice on this NFL season.
10/1/2004 12:50 PM
BetOnSports (SBR rating C+) marketing scam starts to unravel with new information. The recent public offering of BOS has not slowed this marketing scam machine. The most recent scam involves copying SBR’s own Sportsbook Review.Com website and replacing the recommended list with all of BOS owned
sportsbooks.
BOS’s most recent scam. SBR lawyers in London to seek relieve and a permanent end to this scam.
9/27/2004 02:43 PM
Another BetOnSports (SBR rating C+) marketing scam? The marketing manager of BOS, a Peter Wilson, who has said to receive kickbacks from radio buyers apparently had a new idea this year. It was to copy the Sportsbook Review copyrighted site and list all of the BOS owned
sportsbooks on the recommended list. SBR has turned this matter over to legal council.
BOS’s latest marketing scam.
9/26/2004 09:15 PM
SBR Bill Dozer reports: BetRoyal (SBR rating F) has agreed to shut down scam sportsbook
BetCharter (SBR rating F-). The player whose funds were stolen was offered a settlement, and has accepted.
Note to operators: SBR will not overlook scam sportsbooks hiding behind the label of “credit shop” while quietly soliciting deposits.
9/23/2004 03:41 PM
Breaking news of a sophisticated scam leads to a downgrade of all Royal Sports owned sportsbooks. Downgrades to include BetRoyal, Lay107 and Gamblers Ave from D to F. BetCharter from D- to F-, BetMidas F+ to F- and MajorBetting unchanged at D-.
9/22/2004 04:23 PM
SBR Bill Dozer reports: PlaceMyBet (SBR rating C-), of the
Sportingbet PLC family, slow-paying player for over 1 month. Problems with
sportsbooks under the SBT brand are becoming increasingly difficult to resolve.
9/22/2004 12:26 PM
Frequently asked question by players: Do any sportsbooks still take credit cards? Funding a sportsbook account is becoming increasingly difficult as VISA and Mastercard look to block these transactions.
sportsbooks that have the highest success rate for credit card deposits are:
•
Bet365.com (SBR rating A+)
•
Wagerstreet (SBR rating B-)
9/20/2004 02:43 PM
SBRLines.Com - The leading free XML real-time odds adds in-depth match-up stats. SBRLines.com is the only live lines site on the internet that utilizes a secure server along with fast real-time lines from the best
sportsbooks.
9/13/2004 12:38 PM
How do you pick a sportsbook? A yearly reminder to BE CAREFUL! Every year SBR receives a number of complaints from players who managed to turn a small deposit into a not-so-small fortune only to find out too late the sportsbook they chose will not pay them. Out of the 500
sportsbooks located offshore there are only 68 with a B- rating or higher. Many are Mom and Pop micro operations with fancy websites. Protect yourself from fraud and stay with
sportsbooks rated A- or higher. If you are fortunate enough to go on a "roll of a lifetime" you will be glad you were also smart enough to choose an 'A' rated sportsbook.
How SBR rates sportsbooks.
9/12/2004 12:46 PM
sportsbooks gear up to handle the onslaught of football players on the internet. The top A+ group of
sportsbooks reporting no problems handling the load are Pinnacle A+ (
www.pinbet.com), VIP Sportsbook A+ (www.VIPSportsbook.com). Load problems have caused slow downs at BetWWTS A+ and BetJamaica A+. A complete phone listing for all
sportsbooks is located
here.
9/9/2004 05:13 PM
Part II of the exclusive interview with VIP Sports (SBR rated A+) CEO Alistair Assheton. Meet the man behind one of the first online
sportsbooks.
Read part 2 of this entertaining two part interview.
9/8/2004 05:45 PM
Exclusive interview with VIP Sports (SBR rated A+) CEO Alistair Assheton. Meet the man behind one of the first online
sportsbooks.
Read part 1 of this entertaining two part interview.
9/8/2004 04:01 PM
Curacao-based sportsbooks operating with minimal or no staff due to Hurricane Ivan. Players may notice an absence or decline in service at the following
sportsbooks: VIP Sports, Game Day, Bet On Games, Fair Deal, Bet19, ASAP, Pinnacle Sports and the BetRoyal Family of books. Most are expecting to be operating as normal by morning.
9/6/2004 03:03 PM
Coming this Thursday: In-person interview with VIP Sports (SBR rated A+) CEO, Alistair Assheton Catch this rare in-depth interview with the creator of one of the most player-friendly
sportsbooks. Think all bookmakers are cigar smoking hustlers? Think again; find out why the well educated Mr. Assheton is thought of as the top executive in the industry today.
9/5/2004 09:37 AM
Two of the top 3 rated sportsbooks start football with aggressive 20% bonus. Both WWTS (SBR rating A+) and VIP Sports (SBR rating A+) are offering extremely high bonus packages for new and existing customers. These limited time bonuses will start expiring on September 12th.
8/26/2004 01:02 PM
SBR has spoken to the owner of Hollywood Sportsbook (SBR Rating A+) about the delay to process payouts via Neteller. Hollywood Sportsbook has attested to the fact that their NT account has been empty for over two days. Hollywood says they were forced to restructure their banking procedures when Provident Bank & Trust Of Belize Limited decided to drop all accounts related with the gaming industry, resulting in this Neteller funding delay . All payments via Neteller will be resumed immediately. SBR believes all players should expect a fully funded Neteller account from top rated
sportsbooks.
8/20/2004 11:38 AM
SBR Bill Dozer reports: New Costa Rican sportsbook,
BetCSL (CyberSportsLine) initial rating: D-. Players should be cautious of these under-developed turn-key
sportsbooks that frequently pop up before football season. These are often fly-by-night operations with unknown ownership and are not backed by their service providers.
8/19/2004 03:21 PM
Sportbet (SBR rating C-) player requests payout but instead receives the following: "Upon looking into your situation I see that you will be requesting the full amount of winnings in your account. I also see that you have in fact meet all rollover requirements that we ask for when playing with our bonus. Yet what I have also noted is that your request will be leaving the bare minimum balance that you can in your account to meet the policies that we have put down."Players should not have to beg or endure a question and answer session when they request
their money. Players should stay with top rated
sportsbooks.
8/16/2004 04:04 PM
Sportsbook Review introduces the first live XML fed betting lines website that allows instant secure logon to the best sportsbooks. HTTPS://www.SBRLines.com
8/11/2004 10:07 AM
The SBR Scam Alert: Online Sportsbook scams are a multimillion-dollar business. Over the last 5 years, we've seen players lose millions of dollars; not because their bets lost, but because they sent money to
scam sportsbooks. SBR has created the SCAM Alerts section to protect you and your money. Before you even think about sending money offshore, check the
SBR SCAM Alert and the
Rating Guide
8/9/2004 12:51 PM
Dimeplayer (SBR rating D) Disagrees with SBR handling of player account confiscations The dispute, whereby Dimeplayer Sportsbook confiscated the winnings of players from Denmark, could have well involved a coordinated scam although Dimeplayer has yet to present any collaborating evidence to SBR. Bonus scams are common and players should be careful not to abuse bonus policies. As in the case of Dimeplayer, most
sportsbooks have a heavy handed policy that could lead to the forfeiture of winnings. Dimeplayer has since changed its policy on bonuses limiting them to $500 and has blocked all accounts from Denmark.
8/6/2004 06:26 PM
SBR expands its list of reviews to 12 sportsbooks: By adding the reviews of
Bowman's and
Grande, SBR has expanded
reviews to the top 12 list
8/3/2004 10:56 AM
SBR compares the Best Reduced Juice sportsbooks: Reduced Juice is a very useful tool for the player that likes to do value shopping. Learn how the reduced juice market works and the names of the most solid reduced juice shops:
Best Reduced Juice sportsbooks
8/2/2004 02:03 PM
SBR Notes: SBR recommends players avoid sportsbooks rated lower than B-. Out of 378
sportsbooks rated by SBR there are currently 68
sportsbooks rated B- or higher.
7/23/2004 10:38 PM
SBR Bill Dozer reports: Linesmaker (SBR rating C-) confiscates $18,000 player balance. Linesmaker is one of many books operated and managed by the Sportingbet Group; yet SBT attributes this decision to the individual owner/investor of Linesmaker. SBR to speak with Sportingbet top management about this dispute. Ratings for
sportsbooks under the Sportingbet PLC name under review pending outcome.
7/20/2004 01:10 PM
Sportsbook advertising budgets retreat for the first time in 2004 SBR surveyed the top 10
sportsbooks and found only 1 that plans to exceed their 2003 advertising budget. This is an abrubt change from past years when marketing budgets regulary increased and sometimes doubled. The top CEO's stated unanimously that lack of profitable venues was mainly to blame. This is actually good news for players. Players should look for a year of healthy bonuses and new and improved loyalty programs at the top books.
7/20/2004 11:01 AM
SBR proposes minimun standards for player advocate sites to follow in advance of player advocate meeting in Las Vegas Several sites that originally planned to attend have dropped out. It's no coincidence that these so-called player advocate sites tout slow paying books and wanted no part of any alliance that advocates not accepting advertising from
sportsbooks that are dangerous to players. SBR will be offering free advertising and traffic to selected player advocate websites that agree not to promote slow pay and no pay
sportsbooks for the entire 2004 football season.
7/14/2004 02:16 PM
Hollywood Sportsbook (SBR Rating A) launches the beta-testing phase of their new, re-designed and
improved website, now powered by ASI/Extension Software. Their IT Director expects the full implementation of this new website to be completed in 7-10 days. SBR believes this is a very positive move for one of the top
sportsbooks in the industry.
7/8/2004 05:01 PM
SBR Bill Dozer reports: CRIS (SBR rating A+) acknowledges backing of
Diamond Sports International and
Getmore Sports. DSI and GMS join
Option Sports as
B- sportsbooks overseen by Cris.
7/3/2004 07:28 PM
The two hottest new gaming software launches delayed again. BetWWTS (SBR rating A+) which was to launch a version of Victor Chandler's sports betting platform has informed SBR that the launch scheduled for July 12th, is "Delayed indefinitely". There are at least three
sportsbooks that heavily invested in this platform including Bowmans (SBR rating A-).
Pinnacle Sports (SBR rating A+) much anticipated casino again is delayed. Apparently the casino is live in-house and for a few invited guests. One source from a casino review site who said he had played one session and was sworn to secrecy said "..its ready but I guess they have their reasons(for not going live). Forget about it, it doesn't get any better..."
7/1/2004 02:18 PM
Sportsbook industry player-advocate leaders to meet in Las Vegas This mostly fragmented group will meet for the first time to explore ways to work together. SBR to press for commitments to limit websites from promoting
sportsbooks known to be in financial trouble. Agendas by other participants are expected to include sportsbook financial protection alliances, sharing of information and solving player complaints.
6/28/2004 12:11 PM
Notice to sportsbooks: SBR never vouches for ANY player for credit accounts. Anyone applying for credit, claiming to be associated with, employed by or vouched for by SBR is attempting fraud. Except when authorized, employees of SBR are not permitted to gamble online by any method including; postup, credit or any other method.
sportsbooks should report any suspicious cases to
John@SportsbookReview.Com
6/26/2004 04:06 PM
Sportsbook websites having their best month as DOS attacks ease The top
sportsbooks have turned in their best month in nearly a year as measured by the
Sportsbook Review Website Monitor. SBR is unfortunately predicting the attacks will resume in August. SBR maintains a
sportsbook phone directory for players.
6/26/2004 01:58 PM
Sportsbook Review Newswire via XML feed continues to be picked up at many quality websites such as the recent addition of
Sports Crew.Com. If you need help displaying the XML newswire of the industry's authority on
sportsbooks, the Sportsbook Review Newswire, write to
cyndi@sportsbookreview.com.
6/26/2004 10:52 AM
BetWWTS (SBR rating A+) now using a dime line for baseball up to -169. Baseball bettors
check the chart of the best dime line
sportsbooks.
6/14/2004 03:59 PM
Players, sportsbooks and sports sites - Your help is needed! Last week SBR reported the tragic death of 26 year old BetWWTS marketing manager and mother of one, Sherlor Smith. If you give to one worthy cause we would suggest this be the one. Tristen, son of Ms. Smith age 3, now faces the world without his mother. Give generously to help Tristen and his family deal with the heartbreaking passing of Sherlor Smith.
Bank of America International
300 Harmon Meadow Blvd
Secaucus, New Jersey 07094 USA
Telex No: 0236362944
Routing #:066007681
Account # 6550-6-52034
For further credit to: The Sherlor Smith Fund Acc#5664615
6/1/2004 02:23 PM
Ask Bill Dozer - The SBR Team would like to provide the offshore players with an open channel of communication.
Ask Bill Dozer will be a section created to address all questions about offshore
sportsbooks.
Post your question now
5/31/2004 01:35 PM
Submit Your Own Review - Share your experiences about offshore
sportsbooks with other players. SBR will collect this info and display it for the benefit of all offshore sportsbook players.
Submit your review now
5/31/2004 07:45 AM
Potentially big week on the sportsbook acquisition front. A sportsbook tells SBR that they have turned down a $2.5 million offer from an SBR top ten book. The selling book believes an acceptable price will be reached. Another merger involving two top ten SBR
sportsbooks is in the serious stages of negotiation, involving two seemingly unlikely candidates.
4/22/2004 09:48 AM
SBR posts
suggested email response times for
sportsbooks to player inquires - SBR to begin email response time monitoring program on May 1st
4/17/2004 02:18 PM
In response to SBR's sportsbook player email response monitoring program starting May 1st, several
sportsbooks on the SBR Recommended List have asked for guidelines as to what is an acceptable amount of time to respond to player emails - SBR to post general guidelines on acceptable response times by 4/22/04
4/3/2004 06:28 PM
SBR - in response to many sportsbook sites being interrupted by DOS attacks, SBR initiates theÂ
SBR sportsbook web site meter to monitor all of the top
sportsbooks.
3/13/2004 12:00 AM
Multiple
sportsbooks and forums down as DoS attacks against the industry continuing in full force
3/9/2004 12:00 AM
SBR selects recommended
sportsbooks for 2004 baseball season: SBR's Recommended MLB Books
2/9/2004 05:27 AM
SBR starts today with visits to all the top books to present the SBR Co-op Insurance Plan that will involve all the top books working together to insure each other in case of a default - The pilot plan for the first year will be limited to
sportsbooks with an SBR rating of A- or higher plus majority approval of books within the co-op. SBR to visit Costa Rica, Antigua, Curacao (Netherlands Antilles), Great Britain and Jamaica
1/17/2004 05:50 PM
The success of SBR has created 100's of look-a-alike sites - These sites are owned by
sportsbooks or their affiliates-players beware!A loyal viewer made SBR aware of this
scam owned by BetOnSports(SBR rated D)
11/30/2003 04:23 PM
Possible scammer contacting books asking for credit using SBR as a reference -Sportsbook operators be forewarned - SBR is not involved in play-on-credit arrangements in any way or vouching for, arranging or recommending players and or
sportsbooks
11/18/2003 10:14 AM
Large sportsbook makes offer to buy another high profile sportsbook - Both
sportsbooks on the
SBR Recommended List - An excellent match and a benefit to players if deal goes through
11/6/2003 05:24 PM
SBR interviewed by the Daily Racing Forum - Land based horse tracks concerned about
sportsbooks
11/2/2003 05:12 PM
Books reporting poor results for October as players continue to have a good year - More the reason to stay with
sportsbooks with at least a
Sportsbook Review Rating of B- or higher
9/1/2003 02:38 PM
Surprisingly strong player feedback on web site performances for all the top
sportsbooks
7/17/2003 11:23 AM
SBR Tour Surprise visits planned for 15
sportsbooks. Scheduled visits this coming week to include: BetRoyal, Pinnacle, VIP, BetGameDay - Next month: Costa Rica, Panama, Mexico, Philippines
5/4/2003 09:39 AM
SportsInteraction - Long time Black List member accused of odds rigging - Most likely just more incompetence by one of the poorest run of any major
sportsbooks
4/1/2003 05:10 PM
Rumors that a dozen small books WILL soon (April & May) close in Costa Rica - Players beware! ; STAY WITH HIGH QUALITY, LONG ESTABLISHED sportsbooks
2/1/2003 09:55 PM
For sale sign up on two mid teer
sportsbooks 1 in Curacao 1 C. Rica -Rumors likely to start in late Feb