7/16/2010 12:55 PM
matchbook software complaint updatematchbook (SBR rating B-) has refunded the players who
reported that the exchange software wrongly allowed their offers to be matched.
matchbook: We concluded our investigation of this market and found that a site administrator mishandled the manual close/reopen procedure. Except for live markets, we almost never close and then reopen a market (in this case, it was done in response to a client request). As a result, this procedure was performed manually (and incorrectly, as it happened).
We have refunded the three offers that were affected by this error and have also checked past markets to ensure this has not happened in the past.
7/14/2010 12:02 PM
matchbook investigating software complaints
matchbook (SBR rating B-) tells SBR that they are investigating the software errror complaints
reported by players on July 13th, where players stated that canceled offers and offers which had expired were matched. SBR will update this report.
matchbook: We are currently investigating both claims that you forwarded to us. In the case below, if the market was closed then reopened, you (and the client) are quite right that the offer must be canceled.
7/13/2010 04:48 PM
matchbook players report problems with exchange software
matchbook (SBR rating B-) players complain of the exchange software matching bets erroneously.
Player 1: I set a market at -168 on Under 8.5 in minn/tb game for $145. About 20 seconds after i made the Market, I canceled it and it was cleared from my unmatched bets slip. 7 minutes later it was matched (after i already cancelled it), I have made all my bets from iphone without a problem. Considering over
the past week the site goes down for 5 minutes at a time everyday more
then once, i truly believe the problem resides on matchbooks end and i
should not be responsible for the error.
The second player to complain of the software also created an offer — David Oritz at -124 prior to the final round of the 2010 Homerun Derby.
Player 2: I offered David Ortiz at -124 before the final round. My bet went unmatched, and they closed live betting for the event. It said "live betting is no longer available for this event." I checked my account, and it showed the bet as unmatched. Then after the event, I go into my account and see that the bet was matched. I guess they closed betting on the event and then decided to reopen it. I called them and they said that yes, they closed it and then re-opened it.
They can't close betting on an event and make all unmatched bets void,
and then re-open the betting and take the unmatched bets and put them
back up as offers. This is exactly what happened. This bet should be
void.
SBR has followed up with
matchbook to inquire on both complaints.
6/11/2010 04:57 PM
matchbook website encountering technical difficulties
matchbook (SBR rating B-) players have reported technical difficulties.
matchbook has confirmed to SBR that users are currently unable to log in.
matchbook was unable to quote an ETA on when the log in process would be fixed, but stated the technical team was working to restore site access as fast as possible.
5/14/2010 09:43 AM
matchbook off-line until 4PM EST
matchbook (SBR rating B-) is off-line.
matchbook states that system upgrades are being performed that will keep the exchange off-line until 4PM EST.
4/16/2010 05:19 PM
matchbook back on-line
matchbook (SBR rating B-) is back on-line. Players with questions on canceled offers or account related queries can reach
matchbook via live help or telephone at 1-877-586-9477.
4/16/2010 04:57 PM
matchbook website downmatchbook's (SBR rating B-) website and phone lines are currently down.
matchbook has stated the following to SBR:
matchbook: The site has been down since 5 pm EST, due to a routing problem at the Cable/Wireless hosting hub in Antigua. We will provide updates as soon as available, and do not expect an extended outage. All mirror sites run through cable & wireless, so they are out as well. Our apologies for the unscheduled downtime. Pls note that all of today's markets will be suspended and flushed of open offers before trading resumes.
1/20/2010 03:44 PM
Sportsbook book-to-book transfer changes
BetPhoenix (SBR rating B+) and
Youwager (SBR rating B) have agreed to begin book-to-book player transfers.
BetPhoenix tells SBR they will soon begin transfers with other major sportsbooks but are no longer transferring to or from
matchbook (SBR rating B-).
1/18/2010 01:18 PM
matchbook downgraded from B to B-
12/30/2009 10:35 AM
matchbook downgraded from A- to B
10/20/2009 02:21 PM
matchbook charging players 0.2% for offers madeReports were received stating that
matchbook (SBR rating A-) has incorrectly charged players that make offers 0.2% commission per accepted offer for the last seven days.
matchbook's written policy regarding offers is that any player who makes an offer is paid 0.2% for each offer that is accepted, while charging the player that accepts the offer a 1% commission. The policy was enacted on March 17th. SBR will update this report pending
matchbook management addressing the situation.
matchbook's rule: From Mar 17, matchbook has dramatically cut commissions by eliminating
our 2% net-win commission system and shifting to a much simpler
volume-based one.If you post an offer that is accepted, not only is there no fee, but
matchbook will pay you 0.2%. As demonstrated lately on many financial
exchanges, liquidity explodes when people are paid to make offers.
10/3/2009 11:09 AM
matchbook downgraded from A to A-
10/3/2009 11:01 AM
matchbook website downtime during weekends prompts downgrade from A to A-. SBR will monitor
matchbook's progress dealing with ongoing issue of weekend Denial of Service attacks.
10/2/2009 04:26 PM
SBR Forum Posters' poll: Top 5 Sportsbooks - September 2009 During the month of September posters
were asked to list their Top 3 Sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
5Dimes (SBR rating A+) which bested the field of top sportsbooks!
1. 5Dimes 253 total points
2. matchbook 252 total points
3. BetJamaica 194 total points
4. Pinnacle Sports 159 total points
5. Bookmaker 148 total points
Complete Results
9/26/2009 12:55 PM
matchbook (SBR rating A) states that site access is restored. Any player that cannot access
matchbook can contact them via
live chat with their IP address.
9/24/2009 09:59 AM
matchbook the latest victim of denial of service attacks
matchbook (SBR rating A) is currently experiencing distributed denial of service attacks.
matchbook is the latest victim in a string of attacks that began last weekend forcing several high profile sportsbooks to put up mirror sites until the attacks subsided. Players can access
matchbook at http://www2.
matchbook.com until the main site is restored.
matchbook has informed SBR that if the backup site were to go down, all current offers would be cancelled.
7/27/2009 06:09 PM
Twitter saves player $700 on peer-to-peer wager at matchbookOn July 11, 2009, a
matchbook (SBR rating A) player made an offer of $700 at -140 on CB Dolloway who was fighting Tom Lawlor in an undercard non-televised UFC 100 fight. The market price was approximately -240. The player's wager offer was accepted and and he lost his bet to the accepting player. Tom Lawlor won the match. However, the listed start time was 8pm EST nd bloggers were giving the result of the fight as early as 7:41 p.m. There was a Twitter post by popular MMA writer Mike Chiappetta published at 7:51 p.m. giving the outcome of the fight. SBR and the losing player were able to use the official Twitter timestamp as conclusive proof that the fight was over when the bet order was filled. The player's wager was accepted at 7:52 p.m, after the result of the fight was known.
matchbook aided SBR in the investigation, voided the $700 losing trade, and gave the player commission credits for his inconvenience.
4/27/2009 11:45 AM
BetPhoenix (SBR rating B) tells SBR they are doing book-to-book transfers with
matchbook (SBR rating A). BetPhoenix says players must call in to make the request and may move their balance to and from
BetPhoenix. Incoming funds will have a two time rollover requirement.
matchbook has a one time play-through requirement on incoming funds.
4/4/2009 07:42 PM
SBR Forum Posters' poll: Top 5
Sportsbooks - March 2009
During the month of
March posters
were asked to list their Top 3 Sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
BetJamaica (SBR rating A+) which took over the top position from
matchbook (SBR rating A). This was SBR's first poster's poll of 2009 (
August 2008
results).
1. BetJamaica 251 total points
2. TheGreek Sportsbook 217 total points
3. 5Dimes 181 total points
4. matchbook 159 total points
5. Pinnacle Sports 148 total points
Complete Results
10/6/2008 07:39 PM
Betting Barack Obama or John McCain? SBRforum writer Elihu Feustel takes a look at finding value betting the 2008 election.
With the last few elections being nail-biters going down to the wire, the 2008 election is getting a lot of betting interest across the world. As of October 5, the democrats have an advantage. The polls show a moderate lead for the Barack Obama in Michigan, and smaller leads in Ohio and Florida. The betting markets favor the democrats more decisively. matchbook’s offers of -315/+292 and TheGreek’s prices of -360/280 suggest about a 75% chance of a democratic victory. These prices are consistent with what the polls show – electoral-vote.com indicates that Obama has a lead of 329 to 194 electoral votes if the election happened today. Read
9/6/2008 03:11 PM
SBR Forum Posters' poll: Top 5
Sportsbooks in August
During the month of August posters
were asked to list their Top 3 Sportsbooks. Five points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners including
5Dimes (SBR rating A) which entered the top 5 for the first time with 125 total
points. This was SBR's first poster's poll of 2008 (
2007
results).
1.
matchbook
- 195 total points
2.
BetJamaica
- 182 total points
3.
TheGreek - 160 total
points
4.
Pinnacle Sports - 130 total
points
5.
5Dimes - 125 total points
See how posters voted
8/5/2008 08:49 PM
matchbook upgraded from A- to A
1/20/2008 10:54 PM
Super Bowl Opening Line: New England Patriots -13
SBRlines.com currently shows a range of NE Patriots -12.5 (-105) at
5Dimes (SBR rating A) to NY Giants +13.5 (-116) at
matchbook (SBR rating A-). Players can expect to see some movement through tomorrow morning as early bettors help the line settle across the board. Players can monitor the Super Bowl lines at
SBRlines.
11/8/2007 11:45 PM
Official Poster's Poll II: SBRforum Posters choose Top 5 Sportsbooks
During the month of October posters were asked to list their Top 3 Sportsbooks. Five points were awarded for the first choice, four points for second place and three points for third. Only voters with 25 or more posts were counted in the final tally. Congratulations to the Top 5 point earners including
Pinnacle (SBR rating A+) which again led the way with 20 first place votes and 150 total points. This was SBR's second poster's poll of 2007 (
May results).
1.
Pinnacle Sports - 150 total points
2.
matchbook - 144 total points
3.
BetJamaica - 115 total points
4.
BookMaker / BetCris - 109 total points
5.
TheGreek - 91 total points
See Complete Results
7/2/2007 02:04 PM
SBR’s Sports Betting Rules Monitor: Sportsbooks react to rainout in Yankees vs. Orioles game on June 28th, 2007. For wagering purposes Baltimore was graded as a 6-4 winner despite the game being suspended in the top of the 8th due to weather with the Yankees leading 8-6. Many New York bettors requested clarification from clerks, prompting the sportsbooks to update and/or clarify wagering rules.
matchbook (SBR rating A-) updates baseball wagering rules
matchbook adds text stating moneyline wagers on baseball games that are suspended will be graded based on the score of the last full inning, should play be halted in the top half of the inning with the home team trailing.
BetOnline (SBR rating B+) clarifies baseball moneyline grading BetOnline removes irrelevant text about the game being official for grading purposes after 8.5 (if home team is winning) or 9 innings, leaving text stating moneyline baseball bets are official after 5 complete innings or 4.5 innings if the home team is winning.
BetPlatinum (SBR rating C-) removes contradicting wording to clarify that MLB games must go 4.5 (if home team is winning) or 5 innings to declare moneyline winner; removes text suggesting 9 innings of play is required for all grading.
SportsOffShore (SBR rating B),
WorldWideWagering (SBR rating B),
ClicknGamble (SBR rating D-) & JustforBettors (SBR rating D-) each add clarification and/or examples for grading of suspended baseball games.
Latest rule changes
Topcat (SBR ratign C) rules as well as sister book,
BetTrojan (SBR rating C) rules add notation that Las Vegas policies apply for situations not covered within own rules pages.
Expekt (SBR rating B) adds "debit cards" to list of transfer methods that may incur a deposit fee.
6/1/2007 05:17 PM
SBRforum Posters choose top 5 sportsbooks
During the month of May posters were asked to give their Top 3 Sportsbooks. Three points were awarded for the first choice, two points for second place and one point for third. Only voters with 100 or more posts were counted in the final tally. Congratulations to the Top 5 point earners including
Pinnacle (SBR rating A+) which led the way with 23 first place votes and 72 total points.
SBR Posters' Sportsbook Poll Results
1.
Pinnacle Sports - 72 total points
2.
matchbook - 59 total points
3.
BetJamaica - 49 total points
4.
TheGreek Sportsbook - 36 total points
5.
WSEX - 24 total points
See complete results
5/5/2007 12:43 PM
matchbook upgraded from B to A-
2/9/2007 11:08 PM
Betting exchange-style sportsbook BetBug closes
BetBug (SBR rating C+) is owned by Trident Gaming, which sold
Gamebookers (SBR rating B-) to PartyGaming in August of last year. Despite innovative download-required software and a 2006 marketing campaign, BetBug was unable to capture targeted U.S. business and compete with exhange-style books, Mansion and
matchbook.
BetBug.com: While we continue to believe that BetBug’s true peer-to-peer software does abide by all major Federal gaming laws in the United States, the current legal environment seriously deters our chances of success. We hope to be able to reintroduce the software to the public at a later date.
2/20/2006 01:55 PM
matchbook upgraded from B- to B
8/9/2005 09:42 AM
SBR Bill Dozer reports: Mansion (SBR rating B) steers players toward "exchange style" sports betting. Players entering the sportsbook today were stunned to see Mansion offering full vig prices. Reduced pricing will now be offered only in the betting exchange as their traditional sportsbook division is phased out. It is likely that exchange-style wagering will be Mansion’s sole betting offering by the NFL regular season.
The exchange functions much like a normal sportsbook except players have the ability to see how much money the book will take at the current odds before the line is moved.
matchbook (SBR rating B-) uses a similar betting interface. Below is the response sent to players who inquired about the changes:
"Thank you for your inquiry. There has been a change in pricing offered on our Sportsbook and you may be wondering how to find the same value you have come to expect from MANSION. The good news is, MANSION is still offering the same value by posting these prices through our Sports Exchange.We have made modifications to our exchange interface to make it more user friendly for customers who are comfortable buying from a sportsbook. MANSION Sportsbook, like many other MANSION Sports Exchange members, will offer our low margin / high limit odds through the new Sports Exchange interface. If you are interested only in “buying” a position on an event, the Sports Exchange is simply a new sportsbook interface. If you would like to have a position on an event at odds that you do not see offered on the Sports Exchange then you may want to join the many MANSION Members who have discovered the benefits of acting as a “seller”. Try our Sports Exchange – you’ll be glad you did. If you require any assistance we are here to help 24/7. Thank you for betting with MANSION.MANSION Customer Service"
8/4/2005 12:35 PM
SBRLines II will debut on August 19th in Las Vegas. There will be no need to refresh the page on SBRLines II. This first ever
FREE web page application will show line moves as they are changed by bookmakers in *REAL TIME. SBRLines II welcomes Mansion (SBR rating B), as the latest sponsor to join SBRLines II. Current sponsors include: WWTS, Pinnacle, CRIS, Hollywood107, 5Dimes, Canbet, VIP, BetJamaica, Bowmans, Mansion and
matchbook.
www.sbrlines.com*SBRLines II will be between 0 and 10 seconds delayed depending on server speeds and other variables.
4/27/2005 11:43 PM
matchbook - SBR initiates coverage at B-
4/27/2005 10:32 PM
SBR initiates coverage of matchbook at B-. matchbook is a new betting exchange that is funded by the ownership of
WSEX (SBR rating A). The exchange aims to offer the American sports bettor the ability to wager via peer-to-peer with the same ease of making a wager at a regular sportsbook.
matchbook has developed its own software and says they have focused on simplicity and functionality. Like all betting exchanges, the quality of the playing experience will be dependant on
matchbook’s ability to attract players and an active trading market. This operation is still in its infant stages.
Player funds are backed by the same investment group behind WSEX and players are able to make transfers between
matchbook and WSEX at no charge. However,
matchbook holds its own gaming license and has separate operational, customer service and management teams.