9/15/2011 04:32 PM
JazzSports payout troublesJazzSports (SBR rating D) users report being owed $206,255. On August 4th, 2011,
SportsbookReview reported that the slow-pay sportsbook told players that payments would be made during the beginning of the football season. To date, none of the players have confirmed payment. One of the players who is owed more than $100,000 posted today on SBRforum indicating that he has not received
payment from JazzSports in over six months. The player also pointed out that he has been limited to $250 maximum wagers and placed on a 30-second delay at the sportsbook.
JazzSports, which also operates
looselines,ABC Islands and JazzBet has been lowered from a
sportsbook rating of D+ to D. SBR will update this report as players confirm payment or as more information becomes available.
9/15/2011 09:26 AM
Jazz Sports, ABC Islands,
looselines downgraded from D+ to D
8/3/2011 10:16 AM
ABC Islands, looselines downgraded from C- to D+
7/25/2011 02:56 PM
Jazz Sports users report delaysFour Jazz Sports (SBR rating C-) payout complaints have been submitted. Each user reports that the manager of the Jazz payout department is routinely unavailable and that it has been months since a partial payment was received. The total balance of all four users is approximately $196,255.
The
Jazz Sportsbook Group family, which consists of
Jazz,
JazzBet,
looselines, and
ABC Islands were downgraded to C- on February 3rd for the inability to process large payouts in a timely manner.
Players with payment complaints from the
Jazz family are asked to submit
sportsbook complaint forms.
|
Jazz users report delays
4/19/2011 12:14 PM
Insolvent QuickSilver Sportsbook now a Jazz turnkey bookQuicksilver Sports (SBR rating D-) has moved its operations from Jamaica to San Jose, Costa Rica, and is part of Jazz' DPT Sports Group platform.
The
DPT Sports Group fully powers Jazz Sports,
looselines, and ABC Islands. DPT acts as a turnkey for QuickSilver Sports and BetIslands.
Quicksilver is allegedly provided with customer service and wagering support.
Jazz Sports (SBR rating C-) claims that Quicksilver is responsible for its own player processing. Quicksilver has failed to pay a player in six months, and has more than €20,000 in delinquent withdrawals since the fall of 2010. |
DPT Sports Group history
3/22/2011 05:23 PM
BetIslands added to SBR sportsbook ratings guide
BetIslands.com has been added to the SBR
sportsbook ratings guide at C-. BetIslands is managed by Jon Kreta, who founded
WagerChief (SBR rating B-) in December of 2008. WagerChief was
acquired by
BetPhoenix (SBR rating B-) in July of 2009. In January of 2011, Jon officially left WagerChief to take over the BetIslands brand.
BetIslands is a turnkey on the
DPT Sports Group platform, which also powers
Jazz Sports (SBR rating C-),
ABC Islands (SBR rating C-), and
looselines (SBR rating C-).
DPT provides BetIslands with hosting, wagering and IT support.
BetIslands performs its own processing, and does not accept players outside of the US and Canada. |
BetIslands SBRforum statement
2/14/2011 03:34 PM
ABC Islands, Jazz Sportsbook Group updateUpdate — Additional payouts reported.
An
ABC Islands (SBR rating C-) payment report has been confirmed. A total of $6,000 has been confirmed as paid from ABC Islands in the last six weeks. The
Jazz Sportsbook Group, which consists of
looselines,
ABC Islands, and
Jazz Sports, was downgraded by SBR from C to C- on February 3rd. Players with payout feedback on any Jazz brand are asked to
write to SBR.|
ABC Islands report
2/3/2011 10:26 AM
looselines downgraded from C to C-
12/20/2010 10:33 AM
JazzSports withdrawal feedback wantedA
JazzSports (SBR rating C) player reports a payment complaint. The player tells SBR that he maintains a $16,000 balance and was last paid $1,000 via bank wire in November. He claims that he has not been given a date on when he can expect to receive his next payout. SBR is following up with Jazz to discuss this dispute.
The entire
Jazz Sportsbook Group family, which consists of
Jazz,
looselines, and
ABC Islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner.
Players with payment complaints from the Jazz family are asked to submit
sportsbook complaint forms.
9/12/2010 03:17 PM
Jazz Sports player details frustrating withdrawal experienceA
JazzSports (SBR rating C) player has written to SBR explaining his disappointment with the handling of his bank wire payout from Jazz. In June of 2010 he requested a $4917 payment via bank wire. The player opted not to choose Moneybookers as his withdrawal method due to Jazz's admission that they were allegedly waiting for a wire to replenish their Moneybookers account. Thinking he was selecting a more expedient method, he requested the bank wire; and has yet to receive payment. SBR is investigating the payment complaint on behalf of the player. The entire
Jazz Sportsbook Group family, which consists of
Jazz,
looselines, and
ABC Islands was downgraded to C on June 1st for the inability to process large payouts in a timely manner.
8/13/2010 09:59 AM
Jazz Sportsbook Group payout update
The Jazz Sportsbook Group is sending partial payments to players. A player with a balance of more than $17,000 reports receiving a $1,000 transfer to
Pinnacle Sports (SBR rating A+). A second player with a balance of $12,000 received $5,000 via Moneybookers on July 30th. The
Jazz Sports group, which includes
looselines (SBR rating C),
ABC Islands (SBR rating C), and
Jazz (SBR rating C) were downgraded to C on June 1st. |
Read Jazz player comments
6/28/2010 12:09 PM
Jazz Sportsbook Group payouts updateThe Jazz Sportsbook Group, which includes
ABC
Islands (SBR rating C),
looselines
(SBR rating C), and
JazzSports (SBR
rating C) currently has three outstanding slow-pay complaints from players totaling $11,500 in funds owed. A manager stated that one of the payout requests, which was reportedly made by a player via e-mail on June 1st was not received. Jazz has discontinued its live chat service, players that wish to withdraw funds must log their requests through e-mail. The player states he requested $2500 to be paid to his Moneybookers account. Players 2 and 3 requested $4000 and $5000 respectively via check in the first week of June. Three other players who
wrote to SBR for sportsbook assistance allegedly received payments via Moneybookers. SBR is confirming the payments with these players and will monitor their progress in requesting the rest of their balances. Jazz has claimed it is expecting a bank wire to hit their Moneybookers account to allow for additional eWallet payments. All sportsbook within the
Jazz Sportsbook Group were
downgraded to C on June 1st for difficulties processing eWallet payments in their listed time-frame.
6/27/2010 11:56 AM
Jazz Sportsbook Group addresses two payout complaintsThe Jazz Sportsbook Group has addressed two
payout complaints. The Jazz Sportsbook Group is comprised of
ABC Islands (SBR rating C),
looselines (SBR rating C), and
JazzSports (SBR rating C). After failing to provide adequate service via eWallet to players, on June 1st the
Jazz Sportsbook Group was downgraded to C. Jazz Sports management has stated that two players who reported slow-pays of a combined $9000 would receive payment next week. Players that have not yet written in regarding the status of their payout requests are asked to write to SBR by submitting a
sportsbook complaint form.
6/24/2010 03:35 PM
Jazz Sports player points out misleading listed payout timesA
Jazz Sportsbook (SBR rating C) payment complaint has been reported. On May 27th a player requested $4142 via Moneybookers, before learning from Jazz that he would have to limit his payout requests to $500 increments. This is despite the message on the
JazzSports website listing "Same day payouts, receive within hours of your request (up to $5000)". To date the player has received 5 payments from Jazz, and is now being asked to wait an additional two weeks per payout request. Jazz Sports was downgraded to C on June 1st for its inability to efficiently service eWallet methods, along with
looselines (SBR rating C) and
ABC Islands (SBR rating C).
6/5/2010 11:33 AM
ABC Islands pays player via $8000 transfer to BetCris
ABC Islands (SBR rating C) has paid a player that filled out a
sportsbook complaint. The player had been trying to withdraw his balance since the first week in May. ABC transferred $8000 to the player's
BetCris (SBR rating A+) account. SBR is inquiring with
ABC Islands on if other players can receive similar deals. The
DPT Sports Group family, which includes ABC,
Jazz Sportsbook, and
looselines are currently slow-paying four other players for a total of $8500.
6/4/2010 10:02 AM
Jazz/ABC Islands - Three new slow-pays reported for $7500
Jazz Sportsbook (SBR rating C) and
ABC Islands (SBR rating C) players have reported three new slow-pay complaints. Both sportsbooks were
recently
downgraded to C, along with
looselines Sportsbook (SBR rating C)
for failing to offer reasonable eWallet service to players. After losing the ability to offer Neteller, the
DPT Sports Group family also began to slow-pay via Moneybookers and bank wire.
Jazz management attributes the delays to failed processors and banking restrictions. $7500 is owed in total to the 3 players that wrote to SBR for assistance; this increases the amount owed by Jazz to $16,500 to 5 players. Players in need of assistance with Jazz,
looselines, and
ABC Islands are asked to submit
sportsbook complaint forms.
6/1/2010 04:17 PM
Jazz Sportsbook &
looselines downgraded from B to C
6/1/2010 03:34 PM
Jazz Sports Group players report payment delaysThe
DPT Sports Group, which consists of
Jazz Sportsbook, looselines, and
ABC Islands recently lost the ability to offer Neteller to its players. Consequently, players have forced longer than normal payout times and have scrambled to find a suitable alternate method to withdraw funds. In two slow-pay complaints filed with SBR in the last week,
looselines and
ABC Islands players reported poor and conflicting customer service. Player 1 has been attempting to withdraw $5,000 since early May, player 2 has attempted to withdraw $4000 during this time. Players with outstanding payment requests, or players who have been unable to receive confirmation that their funds would be sent are asked to file
sportsbook complaint forms. The DPT Sports Group family has had their rating lowered to C.
9/28/2009 09:35 AM
looselines raised from B- to B
8/7/2009 05:53 PM
DPT Sports Group launches new looselines website
looselines (SBR rating B-), a sister sportsbook of
JazzSports (SBR rating B) and backed by parent company DPT Sports, is back online after a brief period of housing former
BetRuss (SBR rating C-) players. Those players have since been migrated to Jazz Sports. DPT tells SBR that there will again be a focus on
looselines as an independant brand with dedicated management and customer service.
looselines will be reevaluated after ther new website is tested and new player feedback is received. Players with recent experience at both Jazz and
looselines are encouraged to write to SBR.
5/19/2008 11:25 AM
looselines lowered from B to B-
5/19/2008 10:42 AM
BetRuss (SBR rating C-) accounts acquired by DPT Sports Group
BetRuss.com now redirects to
looselines (SBR rating B-).
looselines is a part of the group of sites that include better known B rated books
ABCislands and
Jazz Sports. BetRuss management tells SBR that the decision to move under
looselines was made because the
BetRuss brand and its marketing team was "fighting an uphill battle" due to the stigma of the Absolute Poker controversy.
BetRuss was founded by a former Absolute Poker manager.
looselines will be financially backed by DPT Sports but operate independently with its own lines and management.
looselines will move from the -108 lineset that was offered until today to BetRuss standard -110 vig. Bettors who were using
looselines prior to today will be able to use the -108 lineset by accessing their accounts through ABCislands.
looselines, which will focus on recreational players, has been lowered to B- as it adapts to the BetRuss staff and operating policies.
looselines management tells SBR that the migration was already completed in the middle of the night.
8/16/2007 11:43 AM
looselines, Jazz &
ABCislands lowered from B+ to B
3/6/2007 01:47 PM
looselines upgraded from B to B+
2/22/2007 04:33 PM
ABCislands (SBR rating B+) JazzSports (SBR rating B+) and
looselines (SBR rating B) scheduled to be taken off-line at 9pm PST until 4am PST tomorrow for system maintenance.
6/16/2005 02:21 AM
DPT Sports Group (ABCIslands, Jazz and looselines) experiences major hardware crash. Management tells SBR that players who have made wagers in the last 24 hours should call (888) 632 - 8890 to confirm pending plays. DPT expects to have the database rebuilt and utilizing backup data within 24 hours. Internet wagering is currently down and is expected to be available later this morning.