I'm in total agreement with SBR's rating of Pinnacle. ...they always process my payouts within minutes of my request, no matter what the amount and their customer service is prompt and concise. Thanks for the great watchdog service!. -- Joe W

image
Search SBR
imageimage

SBR Search Results: IBAS

Results News results for the search term: IBAS
10/5/2009 12:40 PM
Player vs Canbet: ibas rules in favor of Canbet regarding 27 cancelled correlated wagers
On May 22nd SBR first reported on Canbet (SBR rating C) cancelling 27 correlated NCAA football parlays. The parlays were for full game sides and totals. Canbet's position was that their software is never supposed to accept parlays in which the pointspread exceeds 33% of the total. The software accepted 27 parlays from the same player and all bets were graded as normal. Canbet voided all wagers one day after the games had been settled after the player made a withdrawal request. Today the player has reported to SBR that he received a letter from ibas ruling in favor of Canbet. It is not unusual for ibas to side with sportsbooks in these cases. SBR will continue to pursue the case.
5/20/2009 09:29 PM
Bet1128 (SBR rating D+) Confiscation update: On October 28, 2008 SBR reported that a group of Bet1128 players had their winnings confiscated. SBR reviewed the dispute and stated that Bet1128 should pay the five complaining players their full winnings and confiscated deposits, totaling over $100,000. Bet1128 refused. The players brought their complaints to ibas, an arbitration service advertised on Bet1128's homepage. ibas ruled in favor of the players, stating that Bet1128 should pay full the balances on each account. One player has subsequently asked for his $34,000 balance. Bet1128 has thus far offered to pay him in installments of only $5,000 per week.

5/12/2009 10:52 PM
Totesport vs. Player: ibas finds in favor of sportsbook
On 1/29/2009 SBR reported on a player's ToteSport complaint. The sportsbook had changed the player's winning wager, making it a losing bet.
Totesport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.
ibas reviewed the dispute between the player and Totesport, and ruled in favor of Totesport. In its ruling, ibas did not consider whether Totesport's rules allow it to alter the spread in a pending wager. ibas states it is an independant third party organization servicing the UK gambling industry. ibas stands for Independent Betting Adjudication Service. | ibas Opinion

10/28/2008 07:42 PM
Bet1128 (SBR rating D+) player complains the sportsbook confiscated his balance of over $37,000 Euros the week of August 24, 2008. He was one of five complaining players that won over $100,000 Euros combined betting on Olympic boxing round-robin parlays. Bet1128 closed all the player accounts and seized all balances including deposits, claiming they were a betting syndicate. Bet1128 does not claim the players exceeded the maximum stake per bet with multiple accounts, bet from the same location or at the same time, or exceeded the one-day maximum win amount of $150,000 Euros. Their sole explanation was:
"Our customer XXXXX YYYYY has been linked to a group of punter. It’s our right to protect ourselves against this kind of strategy, which is unfair and deemed as cheating by our terms and conditions. We are able to prove the link of these players and ready to show to the relevant body. We are looking forward to receive official request from all the person involved in the affair, in order to clarify our position as soon as possible."
Bet1128 failed to provide valid reasons for their actions. The sportsbook states that an ibas investigation is pending. Bet1128's rules do not prohibit players from sharing wagering information. The player admits to knowing the other sports bettors and states he did not initiate or take part in an investigation with third party, ibas.

SELECTING A SPORTSBOOK

COMPARE SPORTSBOOKS

SEARCH SBR

 

ADDITIONAL RESOURCES

SBR INFORMATION

A+ SPORTSBOOK REVIEWS

SPORTSBOOK ASSISTANCE

Are you having a problem with your current Sportsbook?

Tell us about it If it involves an A or B rated book, we can usually have a problem worked out in 24-hours.

Comment on a Sportsbook

Sportsbook Review,
a division of

SBR Marketing ltd

Administration Offices
Wilmstead,
Netherlands Antilles
Operations Offices
San Jose, Costa Rica

Send Complaint Now

FREE HANDICAPPING CONTESTS

Free March Madness brackets