Search SBR

Sportsbook Review: Will Hill

SBR RATING A Contact Information
CS Phone:	+800 3551 3551
Wager Phone:	+800 11 22 33 11
Local Phone:	0800 085 6296
Fax Phone:	+63 275 679 47
Email:	customerhelp@williamhill.co.uk
Live Chat:	No

Will Hill Company Information
Website:	willhill.com
Location:	Greenside House 50 Station Road Wood Green London, N22 7TP United Kingdom
Policy:	willhill.com Rules

Will Hill - Full Review

SBR Search Results: HILL

Results News results for the search term: HILL

7/28/2010 01:43 PM
Willlhill player reports canceled withdrawals, system glitch?
Editor's update: This matter was resolved.

A Willhill (SBR rating A) player reports that his payout requests were canceled. The withdrawals were for a total of 35,000 SEK ($4,795). Willhill initially stated that Moneybookers was responsible for declining the transactions. Moneybookers denied this, Willhill then clarified that its withdrawal system suffered from a technical glitch. SBR is following up on the complaint.

5/12/2010 09:07 AM
Willhill player reports software error transferring to casino
Editor's update: This matter was resolved.

A Willhill (SBR rating A) player has reported that after executing a transfer of £465 from his sportsbook balance into the Willhill instant casino, his casino balance never credited the funds. The player made the transfer on March 29th and has been unable to get the matter resolved with Willhill customer service. SBR is now contacting Willhill on his behalf.

10/18/2009 10:23 AM
Willhill yet to grade four-month old tennis wager
Editor's update: This matter was resolved.

Willhill (SBR rating A) has yet to grade the tennis match between Oscar Hernandez and Daniel Koellerer which took place June 5th. A player had a winning wager on Hernandez, yet was not credited his funds due to irregular line movement which prompted Willhill to launch an investigation into the match.

Willhill: "We are awaiting the decision from our Management. Rest assured that as long as we have the decision, we will settle your bet the soonest possible time. We are hoping for your further patience and understanding regarding this important matter. Our relevant department is doing their best to get a resolution on this."

5/4/2008 09:04 PM

Dunhill heads for hills with player funds

The deposit-only operation closed its other scam sportsbook, AtlantisBets (SBR rating F-), last month. Dunhill Casino (SBR rating F-), which closed sometime this past week, stole at least $20,100 in deposits since entering the SBR rating guide at F in March. It is likely a new sportsbook website without a tainted reputation is already online and soliciting deposits with the help of fake professional handicappers. Sources in Costa Rica are searching for more information about the con artists and their online scams.

9/17/2007 06:33 PM

SBR’s Sports betting rules Monitor:
Coral (SBR rating A-) revamps rules and terms of service. Players are advised to review the updated rules pages.
Pinnacle Sports (SBR rating A+) adds Rally Racing rules and adds rules regarding player retirement or disqualification in Tennis.
Fonbet (SBR rating C) adds rules for handball, waterpolo and rugby.

Sportbet (SBR rating B) changes teaser and pleaser payouts and stipulations. If bets and reverse bet rules are also rewritten. Changes have been made to limits on NFL moneyline bets, Arena Football, Canadian Football, and Basketball moneylines. Sportbet lowered phone minimums from $50 to $25 per wager.
Will hill (SBR rating A) makes rule changes to Batsman prop bets for Cricket wagering.
i) 2020 Cricket - Named Batsman to score 20 runs or more: Bets stand provided the batsman faces at least one ball, irrespective of the number of overs bowled in the match

8/19/2007 10:28 PM
SBR’s Sports Betting Rules Monitor records noteworthy changes at four sportsbooks
BetOnLine (SBR rating A-) adds rules for NCAA Football season win totals and conference championship future bets. BetOnline.com also changed the required minimum games played for baseball division wins futures from 155 to 160.
Will hill (SBR rating A) rewrites entire rules section. Players are advised to review all rules that apply to their betting style.
BetShop (SBR rating C-) cuts max win per bet by two thirds.
The maximum win per bet is limited to GBP 10,000 from 30,000 or 15,000 Euro from 45,000 regardless of the stakes or the odds.
GamingClubSportsbook (SBR rating C) adds fee for inactive accounts
"An administration fee equivalent to 5 sportsbook credits of such credit balance shall be levied monthly."

4/26/2005 11:38 PM
SBR Bill Dozer reports: SBR receives an influx of complaints from players whose wagers were cancelled after their sportsbook accidentally offered incorrect odds. These ’bad line’ mistakes will happen on rare occasions at even the best sportsbooks, but this is never easy to accept for the unsuspecting player when he logs into his account the next morning. Repeat offenders in the month of April include William hill (SBR rating A-) BetandWin (SBR rating B+) and BetDirect (SBR rating C+). Each complaint must be looked at individually in order to assure the sportsbook handled the cancellation fairly and according to their listed rules. These errors can be very costly for players and frequent occurrences are sure to cost a book its customers.

3/13/2005 01:57 AM
SBR Bill Dozer reports: Player submits new complaint against William hill (SBR rating A-) claiming that the sportsbook reduced the payout of a winning wager after the event had concluded. This is the second complaint of this nature in the past month. SBR to contact Willhill on the players behalf.

Editor's update: This matter was resolved.

3/7/2005 06:59 AM
William hill Complaint (2/27/05) Update: Management agrees to reverse their decision and void the player's wager. William hill (SBR rating A-) has apologized for any inconvenience and has applied a bonus to the player's account.

2/27/2005 11:56 AM
SBR Bill Dozer reports: Williamhill (SBR rating A-) forces player to accept altered odds after event has concluded.
"I have been directed to you by some people and I was wondering if you could please help me with my problem? It is as follows:
On Friday evening, I placed a bet with William hill on a spread handicap in NCAA Basketball. I placed a bet of £25 for Rice to win with a handicap of -1.5pts. This was at 19.26:49 (William hill server time). The transaction number is A564XXXXX. The game started at 00.05 that evening (GMT). My account number is: XXXXXX. I checked my account, and it showed that my bet was still open and valid of -1.5pts. Rice won the game by 6pts."

William hill applies a line of -15 and grades wager as a loss.
"In accordance with Rule F Acceptance of Bets: We cannot allow for mistakes or accept responsibility for any errors or omissions in respect of the announcing, publishing or marking of prices, runners or results despite our every effort to ensure total accuracy. We reserve the right to correct obvious errors. In relation to this rule your bet(s) will be settled at the correct odds. You should see your balance redressed accordingly."

The player’s wager was changed from -1.5 to -15 which resulted in a losing bet. Although the player bet a "bad line" he should not be forced to accept responsibility for the book’s mistake and accept altered odds. SBR to speak with Willhill management about this policy and to request that the wager be voided.

1/21/2004 05:55 AM
Legendz Sports (SBR rating C) informs SBR of its unequivocal financial backing and support support for beleaguered Beverly hills Bookie(SBR rating D+) - "LGC has always been the financial backer for this group and will continue to be for at least the next year or until a sale can be completed. In any event the players money is always safe, and any sale would be made public information for the players piece of mind."

1/21/2004 12:00 AM
Beverly hills Bookie raised from D- to D+