1/8/2010 08:12 AM
LasPalmas, ehorse, BetCanadian players confirm paymentPlayers at
LasPalmas,
ehorse, and
BetCanadian have confirmed payment. On 12/27 SBR broke the news that the aforementioned Horizon Twenty brands were acquired by
Bookmaker.com (SBR rating A+). SBR readers that had filed complaints last year against the LasPalmas Group and its sister sportsbooks have confirmed over $54,000 in payments since the acquisition. Bookmaker's financial security provides security to the LasPalmas brands. LasPalmas,
ehorse, and BetCanadian have been upgraded to the mark of B.
Player: Just to let you know, all the money I had requested from ehorse has been paid. I have a small balance remaining at the site but the $18000 that was requested about 4 months back has now been fully received by bank wire.
12/28/2009 12:15 AM
ehorse &
ehorseX upgraded from D+ to B
10/22/2009 10:52 AM
LasPalmas slowpays updateLasPalmas (SBR rating D) owes 8 players $110,400 according to complaints filed with SBR. The amounts requested range back to January of 2009.
LasPalmas payments have been erratic, players that have what are considered to be manageable balances are paid ahead of those who have waited for months longer.
An
SBRforum reader reported last week that LasPalmas solicited him for a 100% signup bonus. Any such offer should raise a red flag to any industry player. SBR advises those who maintain balances at any of the sportsbooks in the
Horizon 20 family which includes
ehorse and
ehorse-X to cease wagering activity until LasPalmas can document that it can pay balances on time and not months after the fact.
7/28/2009 10:45 AM
LasPalmas slow-pays continue; players owed over $124,000LasPalmas (SBR rating D+) players report being owed over $124,000. The slow-pays began in January of 2009. LasPalmas stated they had processor problems in February after multiple payout complaints surfaced. Players were assured things were fine and told they could expect to receive funds at the beginning of March. At the start of March a few players were sent small payments, but large balance holders were left to wait and continued to be fed generic email responses. The Las Palmas Group, which includes
ehorse and
ehorse-X, is no longer willing to discuss player complaints with SBR. The largest payment LasPalmas has made this year was via book-to-book transfer of $40,000 on 4/15/09 to a player's
Bookmaker.com (SBR rating A+) account. Interbook transfers have since been discontinued as LasPalmas payout delays increase. The largest pending payout is more than $34,000 which SBR
reported on 6/17/09.
4/15/2009 04:41 PM
Las Palmas Group pays two owed players. Both players have been waiting for payment since February third. One of the two, an
ehorseX (SBR rating D+) player, received payment of $40,000 via transfer to
Bookmaker (SBR rating A+). A third player reports waiting for funds since March. Once payment is sent, the Las Palmas Sportsbook ratings may be reassessed. |
Discussion
3/23/2009 08:28 PM
LasPalmas,
ehorseX &
ehorse lowered from C- to D+
3/20/2009 07:39 AM
ehorse (SBR rating C-) players report payments; large winner waits indefinitely
On March 6th, ehorse, part of the LasPalmas Group (SBR rating C-), states the player's withdrawal will be processed in two weeks. On March 16th, ehorse stated the player will not have his $40,000 withdrawal as he was initially told. The player is told payment will be delayed until "early April". ehorse concedes that the size of his winnings is playing a role in his place in the queue. Both SBR and the player have asked Las Palmas to show the player good faith and provide a partial withdrawal of the size other players are currently receiving. The player has offered to accept a roll-over following a transfer to Bookmaker.com (SBR rating A+). ehorse declined and alluded to sendng a "partial payment" early next month. The player continues to ask for a portion of his funds to be sent to Bookmaker or via bank wire now and asks for details about how much he will eventually receive and when.
3/10/2009 11:00 PM
Las Palmas (SBR rating C-) tells SBR three players who complained of three month withdrawal delays were paid just under $20,000 yesterday. The sportsbook tells SBR that an additional 25 players were also sent their withdrawals. February payout requests remain pending, however LasPalmas and
ehorse (SBR rating C-) tell SBR that, though payouts are backlogged, players owed since December and January are now receiving their funds.
2/17/2009 07:39 AM
LasPalmas &
ehorse Group Sportsbooks lowered from C+ to C-
2/14/2009 11:50 AM
Las Palmas &
ehorse lowered from B- to C+
7/7/2008 10:09 PM
ehorse - upgraded from C+ to B-
12/4/2007 12:32 PM
ehorseX - SBR initiates rating coverage at B-
9/18/2007 01:21 PM
LasPalmas &
ehorse (Horizon Twenty Group) upgraded from C to C+