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Sportsbook Review: BetCascade

SBR RATING F

Contact Information

CS Phone: 1-877-924-2233
Wager Phone: 1-877-935-2233
Local Phone: 011-506-203-0293
Fax Phone: 1-800-520-1811
Email: csd@betcascade.com
Live Chat:

BetCascade

Company Information

Website: betcascade.com
Location: San Jose, Costa Rica
Software: MXA Systems
Parent / Host: BetCascade
Neteller code: CASC1687
Policy: cascadesportsbook.com Rules

SBR Search Results: CASCADE

Results News results for the search term: CASCADE
1/6/2009 11:54 AM
Two On-LineSportsbook (SBR rating D-) players file new payout complaints
The sportsbook told users that it is waiting for access to player-deposited funds collected by credit card processors. Blaming third parties for not having access to funds is a common excuse and one used by stiff sportsbooks LazerWager (SBR rating F) and Betcascade (SBR rating F). However, GoTo Entertainment sportsbooks commonly puts large winners on payment plans. Players are hopeful the book will get through these latest issues and begin to make payments. The two players have requested over $3,000 and have balances of over $15,000 combined.
10/3/2008 11:01 PM
PlayFast (SBR rating F), sister sportsbook of no-pay scam Betcascade (SBR rating F), copies SBR article and claims affiliation with SportsbookReview.com.
PlayFast website: By 2003 Playfast.com had become the undisputed leader arming players with industry inside-information and information on dishonest bookmakers... Top sportsbooks are eager to quickly and fairly resolve complaints submitted to SBR, recognizing SportsbookReview as the player's voice. | SBR's article
Playfast opened as a sportsbook in early 2008. Both Playfast and Betcascade are under the same operation which owes millions of dollars to bettors.

8/24/2008 11:27 PM
BetFirstClass Warning
The unrated sportsbook is one of 11 betting websites on its platform. They share the same IP address. Nine of those sites are registered under a proxy service. The other two, NetBet777.com and BetDragon.net have the same whois registration as one of the biggest bookmaker thieves in 2008, Atlantisbets (SBR rating F). The new sportsbook, which has started an advertising campaign with at least one forum website, has copied the about us page and terms of service from SBG Global (SBR rating D-). SBG customer service states they are unrelated to BFC. BFC uses an unknown brand of software, also used by Betcascade (SBR rating F). SBR will ask FirstClass management to comment before initiating rating coverage.

8/11/2008 10:35 PM
SCAM ALERT: Betcascade-operated PlayFast launches sportsbook
PlayFast.tv served as a contest site from no-pay sportsbook, Betcascade (SBR rating F). The site now functions as an advertisement for new sportsbook and gaming site, PlayFast.com. The sportsbook is hosted on Betcascade servers and uses the cascade phone number. Betcascade continues to take wagers and market to new players despite being insolvent and owing millions to users.

6/2/2008 10:33 AM
BetJoint (SBR rating C-) changes software, hosting
BetJoint has moved from IDSA Hosting and its ASI software to a new web hosting, wagering, and software solution that uses BLR software. The turnkey solution is shared with BetSportsInc (SBR rating D). BetSportsInc first entered the rating guide at F after utilizing Betcascade's system. The small book tells SBR it left cascade's platform after learning of player no-pays. BetJoint is currently under review for canceling winning wagers.

5/20/2008 08:36 PM
Betcascade (SBR rating F) Scam continues over one year later
The most recent scam report comes from a player who deposited in April and says he was promised a payout of over $4,000. Like other players who have been waiting since April of 2007, he was told his payout "would arrive soon." cascade's excuse for taking deposits while unable to pay owed players from the previous year was "new investors" were responsible for new marketing and deposits and the old cascade would save money from bookmaking services to pay on delinquent account balances. cascade has paid just over $22,000 to SBR readers since it initially stopped processnig payout requests. The total the book has since taken in deposits is unknown.
3/6/2008 06:17 PM
No-pay sportsbook, Betcascade (SBR rating F) managing to attract new depositors
Player: I signed on with them about a month ago and sent $2500. then sent $1700 when I lost, then finally won about $6,080 dollars. I guy named Justin said he was sending the money on that Tuesday, never received and no return call from him. I spoke to the manager named by Lenny, he keeps telling me that I will get paid, well its been 2 weeks, and he keeps feeding me bull****. PLEASE HELP.

The troubled book has paid just over $22,000 in 11 months to some of the 72 SBR readers that have filed a complaint. The total player debt reported to SBR is nearly 1.3 million.

1/28/2008 06:17 PM
Payments recorded from insolvent sportsbooks
BetChance (SBR rating F)
: Third player reports payment in two weeks. This latest withdrawal was in the amount of 500 Euros. The book owes SBR readers over $100,000 USD.
Betcascade (SBR rating F): Three players reported a total of $2,113 received in 2008. cascade currently owes $1,270,123 to SBR readers. The book paid 13 SBR readers installments totaling just over $19,000 since withdrawal processing first stopped in April of 2007. Both books are accepting new players and deposits.

11/15/2007 10:14 PM
Two of the 72 owed Betcascade (SBR rating F) account holders that filed payout complaints with SBR report receiving a $1,000 check today. cascade stated in an email to SBR that 40 users will receive payment but has yet to answer questions regarding future payments and when additional account holders may receive a check. Once payment by check has cleared it will be reflected on the player balance list.

11/13/2007 11:39 PM
Betcascade (SBR rating F) owner tells SBR that 40 payouts have been sent this week. If a new withdrawal is received it will be the 2nd confirmed payout in seven months. Some players are expected to receive checks of up to $1,000.

10/26/2007 01:04 PM
Second sportsbook, BigWorldCasino identified from Betcascade Scam operation
BigWorldCasino is the second book in two days to be identified as part of deposit-only sportsbook, Betcascade's operation. Each book uses the same software and server IP address. Players can log in to the BigWorldCasino platform with their cascade account details. Players have pointed out that the sportsbooks refer to themselves as SBG Global (SBR rating D-) in their Terms of Service. This is the result of copying SBG's rules and poor editing. BigWorldCasino enters the SBR Rating Guide at F.

cascade Victim: I was able to login to betsportsinc and bigworldsports with my cascade password and ID. My delinquent balance and history shows. This shows using same database and same security software. I originally posted this but removed so they cannot fix the problem and deny it.

10/25/2007 06:51 PM
New sportsbook, BetSportsInc tied to no-pay book Betcascade (SBR rating F)
BetSportsInc is using the same server IP address and unique software platform as Betcascade (SBR rating F). Players will likely be told that the website has different owners and is only serviced out of the same facility. BetSportsInc enters the SBR rating guide at F. Players will be warned to avoid "BSI." Thanks to SBRforum member Jellybean for information.

10/10/2007 07:37 AM
SBR collecting account information from Betcascade (SBR rating F) victims
cascade balance holders are invited to provide their account information to SportsbookReview which will sponsor and organize action in an attempt to assist in collecting delinquent balances. Options include establishing a trust account in Costa Rica where cascade would agree to fund the account weekly. Accumulated funds would be dispersed to players quarterly on a percentage basis. The second and more likely option is a class-action suit. An appointed representative for the group of owed players would pursue funds through the Costa Rica legal system. SBR has verified one payment to a Betcascade post-up player since March 26th. Betcascade.com is currently taking wagers and aggressively pursuing new customers.

9/12/2007 05:04 PM
Beware of bonus offers from slow-pay and no-pay sportsbooks
Dimeline Sportsbook (SBR rating D)
is currently mailing bettors offers of 100% bonuses. The sportsbook hasn't paid some of its non-US bettors in two months. Over a dozen sports bettors have reported that Betcascade (SBR rating F), which has owed its players an estimated 2 million for almost 6 months, has called offering 20% cash bonuses.

9/10/2007 08:19 PM
Betcascade downgraded from D- to F
4/27/2007 10:51 AM
Betcascade (SBR rating D-) debt to players increases
The sportsbook, which had told players it expected to be able to process withdrawals on Wednesday, remains unable to pay. Although cascade ownership maintains that players will be paid there is no foreseeable date where it will be able to do so. No-Pay complaints reported to SBR, which date back to the end of March, are now estimated to total over $300,000.

4/27/2007 09:19 AM
Betcascade downgraded from D to D-
4/14/2007 02:02 AM
Three Betcascade (SBR rating D) players confirm payment via check. This marks first confirmed withdrawal in over two weeks. Over $150,000 in reported payout requests remain pending.

4/5/2007 07:32 PM
Betcascade (SBR rating D) payout complaints mount; book fails to meet latest self-set deadline. cascade, which has blamed a variety of processing issues for withdrawal delays, is unable to pay due to lack of funds. There is currently no timetable set for when payments may resume or information regarding how cascade plans to address its debt. Users are hopeful that the book will be able to partner with an existing operation as it has done in the past, although it is unlikely due to cascade's volatile bookmaking style. Bettors should ignore all sales calls and bonus offers at this time.

4/5/2007 07:18 PM
Betcascade downgraded from C to D
4/1/2007 11:04 AM
Betcascade (SBR rating C) states that payments will resume by Wednesday. SBR will continue to monitor and report on progress of pending withdrawals.

3/29/2007 10:55 PM
cascade (SBR rating C) player reports five figure slow-pay and multiple failed payout promises. Betcascade states that payouts will resume next week when a new processor is obtained. A player who submitted a withdrawal complaint Tuesday received his full $10,000 balance yesterday via Neteller, which is no longer being offered.

3/29/2007 10:28 PM
Betcascade downgraded from B to C
2/3/2007 11:37 AM
SBRLines.com shows the Super Bowl XLI line offered at 6.5 and 7. Currently Betcascade (SBR rating B) is hanging the best line on the Indianapolis Colts at -6.5 -105 while Bears backers are hoping to see oddsmakers move to 7.5 before game time. ThePIG (SBR rating A-) is currently giving the Chicago Bears the +7 at -110.
1/23/2007 03:47 PM
Betcascade lowered from B+ to B
1/23/2007 01:59 PM
cascade (SBR rating B) to join Horizon/Atlas Group; will change platforms from ASI to BLR tomorrow. The sportsbook and its wagering lines will remain independently managed. Betcascade will continue to offer a -105 lineset.
12/7/2006 03:38 PM
Betcascade downgraded from A- to B+
7/12/2006 06:33 PM
Dimeplayer (SBR rating B+) purchased by Legendz (SBR rating A-)
The sportsbook, which was hosted by Legendz Sports, is now officially part of the company. Dimeplayer.com’s previous owner had planned to move the website under Betcascade (SBR rating A-) management but the transfer was put on hold due to software compatibility issues. Legendz CEO, Luke King, tells SBR that "Dimeplayer will be part of legendz for the long haul". Dimeplayer has already been moved to Legendz’s new software, BLR Technologies.
6/6/2006 10:56 AM
777Rock (SBR rating B) move to cascade (SBR rating A-) office complete. cascade ownership tells SBR that 777 will change from -107 to -105 pricing. Betcascade Management has hired Richard Jones, formerly Customer Service Manger of Royal Sports (BetRoyal), to assist with managing new brands. A deal to add Dimeplayer (SBR rating B-) has also been completed although software compatibility issues have delayed the server change.
6/2/2006 08:52 AM
SBR Bill Dozer reports: 777Rock (SBR rating C+) to move under cascade (SBR rating A-) Management
Players should not experience an interruption in service as both books reside on the same server and are using ASI software.
Dimeplayer (SBR rating B+) - The transfer of the site from Legendz to Betcascade has been delayed due to software compatibility issues.
5/29/2006 01:43 AM
DimePlayer (SBR rating B+) now managed and hosted by Betcascade (SBR rating A-). Dimeplayer accounts and balances have been transferred from the Legendz Sports Group (SBR rating A-) and are expected to be active on cascade’s wagering platform tomorrow, when the server transfer is complete. Dimeplayer acknowledges the potential for technical difficulties due to the moving of account data from IQL to ASI wagering software. Players who experience technical problems should email cs@dimeplayer.com.

5/28/2006 06:27 PM
SBR Bill Dozer reports: Betcascade (SBR rating A-) to manage new brands. More than one small sportsbook is exploring the possibility of turning control over to cascade’s management team; with one system migration expected to take place as soon as tomorrow. Players will have the option of benefiting from cascade’s -105 pricing and baseball dimeline immediately.
4/3/2006 11:04 PM
March Email Response Test Results Posted
The latest edition of SBR’s Email Response Test targets customer service for established account holders. Betcascade(SBR rating A-), BetTrojan(SBR rating C) and TheGreek(SBR rating A+) each gave flawless responses within 30 minutes. See how 8 other sportsbooks responded to Dennis Holcomb’s inquiries after a wagering account was created. View Results here.
3/27/2006 04:22 PM
SBRLines.com welcomes cascade (SBR rating A-) starting April 1st. Betcascade deals a reduce juice line set and is an excellent sportsbook for baseball odds.
2/25/2006 12:26 PM
Betcascade upgraded from B+ to A-
1/14/2006 12:24 PM
Current SUPER TOP 10 Sportsbooks. Consensus of 3 top experts.
The following is the combined SUPER TOP 10 according to;
The Sportsbook Review (SBR) Top 10 Recommended List
The EOG Top 10 Sportsbooks in the World
TheRX.com poster voted top Sportsbooks


1. Pinnacle (36)
2. CRIS (30)
3. Olympic ( 29)
4. Hollywood (20)
5. VIP Sports (18)
6. WSEX (17)
7. 5 Dimes (10)
8. BetJamaica ( 9)
9. Bet365 (9)
10. Betcascade ( 9)
Others receiving votes: BetWWTS(7), Skybook(7), Bodog(3), Mansion(2), Legendz(2)

Sources:
http://www.sportsbookreview.com/Recommended+List/default.aspx
http://www.eog.com/news/index.aspx?id=1126
http://forum.therx.com/showthread.php?t=337810
8/24/2005 09:42 PM
cascade becomes latest sportsbook to benefit from summer evaluations - upgraded from B to B+. cascade has also entered SBR’s short list of best Reduced Juice Sportsbooks after recently announcing a move into the low vig market. Betcascade will offer -105 pricing on sides and totals for mainstream sporting events.
8/24/2005 08:43 PM
Betcascade raised from B to B+
2/10/2005 02:50 PM
Betcascade raised from B- to B
1/3/2005 06:19 PM
Betcascade downgraded from B to B-
11/18/2004 01:32 PM
Betcascade upgraded from B- to B
10/18/2004 03:18 PM
SBR mailbag: Players with Expekt (SBR rating C-), Internet1x2(SBR rating F-), BetOnUSA (SBR rating D-) and World Casino Sports Bets (not rated) submit new complaints. Positive Feedback submitted by players at Betcascade (SBR rating B-) and Dimeplayer who is upgraded to C-.
10/13/2004 03:37 PM
BetAustralia downgraded from B+ to B, Betcascade upgraded from C+ to B-
7/7/2004 10:38 AM
cascade Sportsbook (SBR Rating C+) enters financial partnership with one of the most respected and established bookmakers in the offshore industry. SBR is of the opinion that this is a very positive move for Betcascade Sportsbook. The owner of Betcascade told SBR: "... with their bankroll, expertise, reputation, my own reputation and ability to get customers, cascade will reaffirm its position as a GREAT sportsbook for all kinds of players..." SBR to consider further upgrades as this partnership develops.
7/7/2004 10:23 AM
Betcascade Sportsbook raised from D+ to C+
7/6/2004 08:43 AM
cascade (SBR rating D+) secures partnership with Costa Rican credit heavyweight. cascade suffered several downgrades when Grande (SBR rating A-) pulled out of a business arrangement with Betcascade. cascade ownership hinted this past week that a deal with a cross town credit only rival, a non post-up sportsbook, was in the works.
7/3/2004 11:58 AM
cascade (SBR rating D+) At least one source is reporting that cascade has a new partner. SBR sources say the deal looks good and will likely close but it's not a done deal yet. cascade deals to many professional players and has had more than its share of ups and downs. The current Betcascade owner told SBR recently that his operation is in no danger with or without new financial backing and that opinions stated by SBR and others to the contrary are misguided speculation.
6/23/2004 08:12 PM
Update on cascade: SBR receives information deemed reliable that Betcascade's major backer is no longer guaranteeing the debts of this operation except for possibly certain credit packages that have not settled. SBR has lowered the rating on cascade from C to D+.
6/23/2004 08:12 PM
Betcascade lowered from C to D+
6/23/2004 12:53 PM
Betcascade (SBR rating C) Players should use caution. SBR continues to with hold a further downgrade while trying to verify the financial backing. There are a few reports of credit players being slow paid, these reports are not through SBR and have not been confirmed. In addition, SBR can confirm a well respected agent has pulled out along with one minor investor. SBR at this time would recommend players who deposit money (post-up players) who enjoy cascade keep their balances at a bare minimum or withdraw their funds until more facts are known. Credit players who have strong agents, that are fully responsible for all settlements, are not affected.
6/10/2004 11:27 AM
Betcascade lowered from B- to C
1/17/2004 05:48 PM
BetPanAm (SBR rating B) and Betcascade (SBR rating B-) receive extortion notes from cyber criminals
11/12/2003 09:57 AM
Betcascade (SBR rating B) Relationship with new owner/investor becoming strained
9/16/2003 03:15 PM
Rio and cascade make SBR Recommended List - Both are former members and both return after ownership changes - Betcascade is substantially stronger while Rio's change was more lateral
9/15/2003 03:15 PM
Rio and Betcascade likely to make SBR Recommended List by next week
9/15/2003 12:00 AM
SBR rating changes: Betcascade raised from C+ to B, Rio raised from B- to B
8/12/2003 01:14 PM
SBR now comfortable with cascade's recent sale - Betcascade, Rio, Carib and Heritage are favorites to make the Sportsbook Review Recommended List by start of football
8/12/2003 01:13 PM
Jazz Sports named to the Sportsbook Review Recommended List - questions over recent partial sale of cascade to a yet to be announced sportsbook temporarily eliminates Betcascade from consideration
8/10/2003 01:02 PM
Sportsbook Review visitors after one day have Betcascade(16) ahead of Jazz(7) for final spot on the SBR Recommended List
8/8/2003 12:49 PM
Bowmans makes the SBR Recommended List after one year of consideration - Heritage promised place on list contingent on no significant web site problems at the start of football - SBR to name one more book to the list by Sept 1st. - Candidates are: Jazz Sports, Betcascade Your opinion counts, write Administrator@sportbookreview.com
7/6/2003 10:42 AM
Casablanca receives upgrade - Under the microscope: Jazz Sports, Heritage, Betcascade, Bowmans , being considered for inclusion on the Recommeded List
9/8/2002 09:47 AM
Betcascade - Player complains when told Neteller withdraw requests must wait for new deposits
8/3/2002 09:47 AM
cascade - Removed from the Recommended List on 7/24 for further review - Decision to exclude Betcascade is affirmed. Although well managed and recently funded there are still books refusing to participate in book to book money transfers. This lack of confidence will likely be short lived.
7/24/2002 03:34 PM
Betcascade - Exits the Recommended List for further evaluation
4/4/2002 03:34 PM
cascade -Well respected agent vouches that slowpay rumors concerning Betcascade have nothing to do with book itself
Results 1 - 20 of 20 Rating changes for: CASCADE
9/10/2007 08:19 PM
Betcascade downgraded from D- to F
4/27/2007 09:19 AM
Betcascade downgraded from D to D-
4/5/2007 07:18 PM
Betcascade downgraded from C to D
3/29/2007 10:28 PM
Betcascade downgraded from B to C
1/23/2007 03:47 PM
Betcascade lowered from B+ to B
12/7/2006 03:38 PM
Betcascade downgraded from A- to B+
2/25/2006 12:26 PM
Betcascade upgraded from B+ to A-
8/24/2005 08:43 PM
Betcascade raised from B to B+
2/10/2005 02:50 PM
Betcascade raised from B- to B
1/3/2005 06:19 PM
Betcascade downgraded from B to B-
11/18/2004 01:32 PM
Betcascade upgraded from B- to B
10/13/2004 03:37 PM
BetAustralia downgraded from B+ to B, Betcascade upgraded from C+ to B-
7/7/2004 10:23 AM
Betcascade Sportsbook raised from D+ to C+
6/23/2004 08:12 PM
Betcascade lowered from C to D+
6/10/2004 11:27 AM
Betcascade lowered from B- to C
9/15/2003 12:00 AM
SBR rating changes: Betcascade raised from C+ to B, Rio raised from B- to B
9/8/2002 09:47 AM
Betcascade - Player complains when told Neteller withdraw requests must wait for new deposits
8/3/2002 09:47 AM
cascade - Removed from the Recommended List on 7/24 for further review - Decision to exclude Betcascade is affirmed. Although well managed and recently funded there are still books refusing to participate in book to book money transfers. This lack of confidence will likely be short lived.
7/24/2002 03:34 PM
Betcascade - Exits the Recommended List for further evaluation
4/4/2002 03:34 PM
cascade -Well respected agent vouches that slowpay rumors concerning Betcascade have nothing to do with book itself

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