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Sportsbook Review: BlueSquare

SBR RATING B+

Contact Information

CS Phone: 44 (0) 20 76886210
Live Chat: No

BlueSquare

Company Information

Website: bluesq.com
Software: Orbis
Parent / Host: Rank Group Plc

SBR Search Results: BLUESQ

Results News results for the search term: BLUESQ
8/16/2008 11:34 PM
bluesquare downgraded from A- to B+
8/16/2008 10:55 PM
SBR comments on today's rating changes
BetWay upgraded from F to D-
. The rating change reflects the return of confiscated deposits to two players. The sportsbook, which refused to return confiscated winnings and earned bonuses, remains on the SBR blacklist.
bluesquare downgraded from A- to B+. bluesquare players complained in June that the sportsbook was using bait-and-switch tactics with advertised promotions. bluesquare had offered to match a wager with a free bet up to £100 but refused to give more than £5 after the bet was made. The book claims it reserves the right to change their side of the deals and has refused to reconsider the position.

7/30/2008 11:34 PM
bluesquare (SBR rating A-) failing to honor offered wagering incentives
Player:
This is the second time this bookmaker has done this. I have not lost money here, but I am somewhat dismayed that you have them so highly rated when they are essentially engaging in fraud by attratcting punters with attractive offers and then changing/removing them.
Two months or so ago BSQ offered an excellent promotion with a free bet, then changed their minds and actually took the bets out of punters accounts. Perhaps SBR took the position at the time that BSQ had a bigger-than-expected turnout, etc. However, it is not very long afterward and we are here again. Yesterday, I got the attached email. I see nothing at all ambiguous about it. Place a bet on racing and get a free bet, up to £100, yesterday, today, and tomorrow. This morning, bluesq have changed the offer to a £5 free bet instead, relying on a general clause on their site that says they can do anything they want.

BS to SBR:
Many thanks for your email regarding our promotion from last week. We always strive to give customers the best possible deal we can with value offers and innovative bets. Occasionally we do a promotion which circumstances later dictate that we change. Although we try not to do this sometimes it is unfortunately a necessity and is covered within the terms and conditions of the use of our website. Moving forward, should you require any assistance now or in the future then please do not hesitate to contact us.

6/20/2008 09:01 PM
888Sport enters the SBR Rating Guide at B
888's sports wagering center is serviced by bluesquare (SBR rating A-). 888Sport.com is hosted on bluesquare's servers, and utilizes the same Orbis software. The gaming giant partnered with bluesquare in March to add sports betting to its poker and casino brand. 888's financial transactions and customer service will be handled in-house.

3/10/2008 03:48 PM
bluesquare upgraded from B+ to A-
7/28/2007 09:17 PM
BetChance (not rated) receives poor reviews from SBR readers
BetChance users complain of slow-pays, including Moneybookers withdrawals, taking well beyond the stated five days and delayed ACH payments; voided winning wagers, including bets that were placed two days before the event on lines not considered to be erroneous; and taking two to three days to grade some wagers. Most players tell SBR they were attracted to the Malta-based bookmaker by their opinionated betting odds. Players should consider heavily opinionated lines from low-volume or new bookmakers a reason to be cautious and a sign that the sportsbook may be gambling.

One of two player reports on voided winning bet: After the Result of a Tallinn win they said they were consulting management to make a decision on what to do with the Bets. They have since Voided the Bets, but have poor reasons. They said incorrect Odds. however odds were High with bluesq and Coral, both of which have Paid out and honoured the bets. Betchance actually Cut their Odds on the 17th, where I placed further bets. They have only acted because the Bets I placed have won and wont pay me Winnings. Betchance had two days from me placing my Bets til the Event happened, and did not Act before the Game!

One of four bettors to report BetChance slow-pay: Betchance now informed me last Friday that the bank (their bank) had blocked the payment, and asked whether I would agree to a different payment plan.This I did, but it appears Betchance have already broken their latest promise again. They had confirmed they would pay me £1,400 by Moneybookers today (this is the payment I requested on July 13), but it is now end of business and I have received nothing.They have also promised to send me £4,000 (instead of £8,000) by bank transfer today, and that I can withdraw the remainder of my money by Moneybookers in instalments of £1,000 per day.I was asked to agree to this payment plan since I was told they have a lot of withdrawal requests and they would like to spread out the money amongst their customers. I believe my agreement to their request was reasonable, but I still remain highly sceptical about the sincerety of Betchance until I have received my money from Betchance.

View examples of live chat service here.

11/2/2005 02:40 PM
bluesquare upgraded from B to B+
Results 1 - 3 of 3 Rating changes for: BLUESQ
8/16/2008 11:34 PM
bluesquare downgraded from A- to B+
3/10/2008 03:48 PM
bluesquare upgraded from B+ to A-
11/2/2005 02:40 PM
bluesquare upgraded from B to B+

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