5/30/2008 03:01 PM
betus (sbr rating d) pays player full $18,300 after telling him in April that his winnings were confiscated. |
Original 5/7/2008 report |
Forum discussion
7/26/2007 07:44 PM
betus (sbr rating d) cancels winning wager day after event
The player wagered on the Copa America quarterfinals match between Brazil and Uruguay and was initially credited with a win. The next day the bet was canceled due to being a "bad line."
SBR will request that
BetUS honor the wager at what it deems to be fair odds. Voiding winning wagers placed on bad lines puts the player in a situation where his funds are risked without the possibility of a return.
5/4/2007 07:29 PM
betus (sbr rating d) payout update
BetUs.com complaints continue to accumulate. Players are frustrated by lack of communication and by slow-pay excuses. BetUs has told many bettors that their bank account details, which have been used successfully in the past, are incorrect. SBR has verified that multiple withdrawal requests have been fulfilled and has observed an average wait time of six weeks with some players waiting two months.
SBRforum: BetUS withdrawal update
4/15/2007 11:43 PM
betus (sbr rating d) players waiting two months for payment
BetUs payout complaints are similar to the
Sportsbook.com (SBR rating D+) withdrawal issues on a much smaller scale. SBR has received 29
BetUs withdrawal complaints since mid-February of which four have been resolved. BetUs appears to be attempting to buy time by telling the majority of these individuals that they have entered incorrect banking details and must resubmit their payout request. Two others reported that their bonus roll-over requirement has been increased after initially having been met. BetUs tells SBR that they, like many sportsbooks, are experiencing issues with third party processors. The book states that many of these issues have been addressed and users who have been waiting nearly two months should receive funds shortly. SBR will continue to monitor payouts from the BetUs family (D rated
SportsGambling,
Omni,
BetUs and
BetReduction) of books.
1/4/2007 08:24 PM
betus (sbr rating d) casino player waiting for $30,000 since 12/8/06. BetUs customer service states that the first payment of $10,000 was lost by FedEx and subsequent withdrawal requests must be approved by top management who hasn’t been present for over two weeks. The bettor’s last five online payout request have been canceled.
Request Date Amount Method Status
Dec 18, 2006 01:20 PM $5,000.00 FedEx Cancelled (As per management)
Dec 16, 2006 01:14 PM $4,975.00 FedEx Cancelled (As per management)
Dec 15, 2006 09:52 PM $5,000.00 FedEx Cancelled (As per management)
Dec 14, 2006 05:51 AM $4,975.00 FedEx Cancelled (As per management)
Dec 11, 2006 03:42 AM $5,000.00 FedEx Cancelled (As per management)
10/17/2006 08:24 PM
betus (sbr rating d) credits player for teaser loss after
scam attempt fails. Thanks to SBR readers who have contacted BetUs and BetUs promoters to voice their disfavor.
"Dear Mr. Dozer, They gave me the other $100 and i cashed it out immediately. They originally gave me a $100 free bet which I used some of, and so I was actually fair about it when they asked me what it would take to end it all. I would like to thank you for your help and I really appreciate it. Please don’t get confused with them giving back my cash to them being legit however. The only reason they gave me back my money is because of your help and I was smarter than them in catching there lies and using those lies against them."
10/5/2006 07:54 PM
betus (sbr rating d) changes website’s teaser rules after player requests credit On Sunday, the bettor placed a 2-team teaser.
BetUs teaser rule #4 dictated that his stake should be returned to him because one of the teaser legs was a push.
"4) A push or tie in any 2-team regular teaser will result in a push for the whole teaser. Also, any portion of a 2-team teaser is graded No Action, the entire teaser will be graded No Action."The player spoke with a manager who read a different version of rule #4 which stated the entire teaser would be graded a loss if one of the teaser legs had lost.
Player: I explained to Eric that "Unless the other team is graded as a loss" was not there earlier, and i had proof of this with a screenshot, but he said the reason must be that people in my area aren’t seeing the complete rule and that is why it isn’t showing up. That was a lie
Player screenshot &
Updated rules page
6/9/2006 04:13 PM
SBR Bill Dozer reports: betus (sbr rating d) takes imposter website playdsi.com off-line. The website copied a version of the real
Diamond Sportsbook (SBR rating A) which uses the url betdsi.eu. SBR is optimistic that this is a sign the company is moving in a positive and more professional direction. New COO, Kevin King is addressing the final payout complaint from an SBR reader owed $14,000.
5/17/2006 01:59 PM
betus (sbr rating d) management agrees to take copy-cat site, PlayDSI.com off-line. PlayDSI
impersonates A- rated
Diamond Sportsbook International (betdsi.eu). The website was tailor made to look like the real
DSI, which has since removed its diamond graphic and now lists the brand name simply as, Diamond Sportsbook.
BetUs management tells SBR that this is what is left from previous marketing teams and will be removed shortly. Last year the BetUs marketing department removed blog-style websites that linked words such as "
Bill Dozer" and "
SportsbookReview" to the sportsbook’s website.
4/16/2006 08:34 PM
SBR sportsbook tours: SBR tours
betus (sbr rating d) Costa Rica offices. The sportsbook is located on the third floor of building 2 of Oficentro La Sabana in San Jose, Costa Rica.
View photos here. BetUs’ wagering department operates out of Montreal Canada.
4/13/2006 06:56 PM
SBR Bill Dozer meets with betus (sbr rating d) COO Kevin King Mr. King has agreed to resolve two player complaints, paying one player $1500 owed from an NFL loss rebate as well as a 2nd player who saw his roll-over requirement double from 5 to 10 times. Mr King states that the book will no longer change wagering requirements and will honor the listed policies and procedures.