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Sportsbook Review: BettingStar24

SBR RATING D

Contact Information

Fax Phone: 00356 21310561
Email: support@bettingstar24.com
Live Chat: No

BettingStar24

Company Information

Website: bettingstar24.com
Location: Bettingstar24.com Limited
141 Mriehel St.
Birkirkara BKR 1649
Malta
Parent / Host: Touchbet Ltd.
Policy: bettingstar24.com Rules

SBR Search Results: BETTINGSTAR24

Results News results for the search term: BETTINGSTAR24
9/24/2008 11:45 AM
bettingstar24 (SBR rating D) tells users it is now owned and operated by Touchbet Ltd. and that players may request payouts. Touchbet Ltd operates live in-game betting site BetOnLive.com, also based in Malta

"bettingstar24.com is now under the management and control of high end betting exchange supplier Touchbet Ltd. Touchbet have taken over as of the 23rd of September and will be running the site from their operations in Malta".

9/23/2008 10:25 AM
bettingstar24 - SBR initiates rating coverage at D
9/20/2008 06:55 AM
bettingstar24 (SBR rating D) reopens; players advised to request funds
The sportsbook posted vague messages on its website earlier this week about transferring player accounts and informing users that customer support would not be offered during this time. No time line for a resolution was offered. bettingstar24's website displays a new message stating that negotiations allowed the sportsbook to reopen. It is not uncommon for Malta-licensed sportsbooks to struggle with internal business issues before eventually closing for good. PlayBanks and BetChance each showed signs of stumbling including intermittent payouts, temporarily removing account access, and/or announcing new ownership before eventually closing for good. Players are advised to test BS24's withdrawal process and avoid the book while it handles internal issues.
9/18/2008 05:49 PM
bettingstar24 closes down sportsbook and communication with players
bettingstar24:
Dear customers! May we kindly advise you that bettingstar24.com is transferring its business. We are conducting intensive negotiations with a leading online gaming company to take over your total account balance. We hope for your understanding that this process can take a while. Our support team is no longer reachable per telephone or email but you will be informed about the progress of the negotiations regarding the security of your deposits and winnings via our homepage. We are sorry for all inconvenience caused. Best regards bettingstar24.com

bettingstar24 is the second Malta-based sportsbook to close this month. Waubet (not rated) also closed after claiming to be dealing with server problems. It is unknown if and when Waubet users will be paid. Including former customers of BetChance (SBR rating F), players from three Malta operations are waiting to hear the fate of their funds.

7/11/2008 12:55 PM
bettingstar24 (not rated) tells SBR all delayed payouts have been processed. BS24 players are encouraged to contact SBR with feedback.
bettingstar24: We received the OK from the internal security check and carried out the payout requests of all customers named below. We hope that you understand that we had to check all the data and details prior to payout. This measure is primarily made for customers safety.
7/12/08 Update: Players confirm payment received.

7/7/2008 10:34 PM
Four players complain their sportsbook, bettingstar24 (not yet rated) has not processed their Moneybookers withdrawals in two to four weeks. The sportsbook cites "identity verification from internal security" and has apologized to the players who are owed a few hundred dollars each.

Results 1 - 1 of 1 Rating changes for: BETTINGSTAR24
9/23/2008 10:25 AM
bettingstar24 - SBR initiates rating coverage at D

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